Holapick
Reviews and Complaints

Received my order on June 30.
Order # [protected]
attempted unsuccessfully to reach Holapick email as undeliverable with below information:

Need a larger size for Product title
WP-[protected] size 3x
WP-[protected] size 3x
Need to return
WP-[protected]/AWHF/[protected]

Please advise on how to return items and eligible free shipping as I already paid once for shipping.
Cindy Yard

After ordering $80 worth of women's tops, I was told by a friend that Holapick is a scam. I tried calling them but my call wouldn't go thru. I then emailed them and they give me a verification code which when I entered it. It wouldn't accept it. I want a refund but can't seem to locate them. I will be making a complaint with the BBB as well. They took my money immediately on my credit card which I have deactivated but it was already posted in my bank. They will be disputing this charge. This ad was on Facebook and should be removed so other innocent people like myself don't get scammed by them.

Recia Foti

I had order from these peoples on 5/25/2020. I didn't get my order an till 6/8/2020 when I got my order everything in the bag was too small so I email them and the I contact bbb and made a report to them about what has happen then on 6/10/2020 I got a email from them tell me that I wasn't going to get a return labels to sent the stuff back to keep it and they would give me credit I email them back and told them I want my money back I don't want to keep something I can't use. I haven't got anything from them and all I want is my money back. This business has been doing this for years they have change there name over 5 times and they keep ripping peoples off. Some one need to put a stop to them.

Order placed in january and they took the money immediately; they shipped 3 items; one in february and two in march.

I repeatedly requested a cancellation/refund from them w/no success. Most of the correspondence is like form lettter emails, same exact expressions w/no addressing the particulars of the situation... Like it is being dispensed by a machine and not a real person who is reading the correspondence from me.

I wrote to the ceo of the company (postage $3.50) and have had no response. So far i've received this email "form" answer from a total of 11 different people.

They continue to say they cannot give me credit because the portal closed and would I take a voucher.

I repeatedly to each of these 11 people say that I do not want a voucher would they please issue a check. They seem not to know what a check is. Everything I write is ignored.

The amount of my order, which they got immediately, was $129.65. The three items shipped were $51.86 (don't know the shipping cost because there was no invoice in the package); so i'm asking for a refund of the remainder of the order $77.79, minus s&h.

I tried to use holapick's customer service link. It will not accept my email address, given that I don't have an order number. I have tried to cancel the order, but it has to have an email address. Which it will not accept! After not being sent my order, I checked their reviews and realized they are crooks. I want my money back! If I had been smarter, I would never had ordered from the damn non-trustworthy chinese. Go get'em trump!

On may 15 th I place an Order, they stated that it will shipped in about 10 to 15 business days 100% Secure Online Shopping and still no nothing has been received, I would like to request a refund back, Order Number.. [protected], Round Neck Cotton and Linen Long Casual Dress I have been making calls to this ph. Number [protected] but as well no answer... company Name HOLAPICK, City — Xian/Xianyang, Shaan I really Hope that I will get my Money Back payment Method PayPal
Thank You.. Ines Salas
email address.. [protected]@yahoo.com

I placed am order with Holapick on May 7, 2020. My credit card was charged on the same day. The next day I received an email stating that due to supplier delay because of the coronavirus my order had been cancelled. I would be issued a refund. I received a partial refund of $20.42 when the original order amount was $116.75. I am receiving numerous emails saying the same thing and the last one stated I had cancelled the order. Normally companies do not deduct the funds from the credit card until the order is shipped. I want the total of $116.75 for the full refund.

The site said SunJoyTechnology and was an ad on the bottom of Facebook

When I submitted it to my surprise it said Holapick.com First clue something was fishy.

I looked them up and saw it was a scam .

I called my bank but they had already processed the money.

I assume I will never see the clothes or the money.

They sent me an email to choose a credit or a refund but it is a no reply email with no contact information to respond with my choice.

Someone needs to shut these crooks down and Facebook should not be allowing their ads on their site. They are quick to censor the truth though.

Wendy De Rycke
[protected]@gmail.com
[protected]

On January 19, 2020, I ordered Dresses (Order #[protected]): (1) Fashionable Loose Long Sleeved Maxi Dress, $24.66, (2) Cotton/Linen Contrast Color Casual Maxi Dress With Pockets $28.61 and (3) Sweet Heart Asymmetric Hem Plain Maxi Dress $20.16... and the total amount was $73.43, taken off my visa.
I have not received the dresses or a refund! I think I've been patient enough and have tried to contact with the windows they have and can't get through any complaints with them.

I placed an order a few days ago on 4-10-20. I was charged $160.77 for these items. However, I deciced to cancel this order just a few hours later. I've sent multiple messages through your contact into and I want this entire order cancelled and a full refund issued immediately.
I tried to cancel my order from the website but it kept having issues and said it was only refunding $30 instead of the full $160.77.

I don't want these items shipped. Please cancel immediately, refund my account and respond to me via email at [protected]@yahoo.com

I placed an order for three items in the amount of $72.36 I have not received any thing as of yet please send my order or refund my

Lee Garner
200 Park Ave. 731
Calumet City; IL 60409

[protected]

Tried to call, sent several e mails as to how to return items and keep being told u will get back to me in 2/3 days! This is the 4th week i've tried and still
Have not heard from you! What does and old lady do now? My order # is [protected]... Date: 8-o1-2020. Please contact me... By phone [protected]. Thank you for your time and effort. The clothes received were of very poor quality compared to the pictures in the add; as an elderly consumer who depends on on line purchases these were of the weakest of all products ever bought. Trying to reach the company after their holiday has been more than frustrating with always saying they will get back to me in 2/3 days and never do. I feel this is a scam on the public and should be addressed as such. On a limited budget this kind of lack of concern limits my ever getting any sort of refund which is desperately needed. Thank you for your concern. Judith nicoll

Bonjour,
je désire vous retourner 2 gilets de ma commande et me faire rembourser car il ne correspondent pas à mes attentes. comment dois-je procéder
pouvez vous me donner un bon de retour pré payé.
Commander: [protected] Date: 01/12/2020 22:56
1 Pull rayé de cardigan colorblock pour femmes et 1 Cute V Neck Pure Colour Hollow Out Sweater.
Dans l'attente,
Cordialement.
M.GUYOT

Dear Compaints Board, I have tried repeatedly to get them to stop advertising on my computer to no avail. Just recently found out that they are not based in the United States. To me, their products are of poor quality. I would not purchase any of this clothing. Thank you. This is about Holapick.com website. I have never seen anyone around where I live in the United States wear anything like this. As a consumer I know better. If at all possible can you contact them and ask them to stop advertising on my computer? Thanks again.

Please cancel order#[protected]. I placed this order for totally wrong sizes as the clothing was not for myself. Please respond immediately so this can be corrected. My daughter does like the dresses and will reorder with correct sizes. I am sorry for my mistake but hope you will immediately cancel this order and email me the cancellation number at [protected]@aol.com.
Thank you
Alee Calvert

This is a fraudulent company. I ordered a large order (us$ 1, 000+) in november 2018 and received no confirmation of the order. Once I chased for several days they acknowledged receipt of the order and payment and said the items would be shipped shortly and I could track them via an app which I was able to download and track. It took until early january 2019 for the items to arrive. They were appalling quality; sizes too small/too big, holes in the items, threads hanging out of every seam, nothing remotely like the pictures. I asked to return the full order and obtain a full refund, I had taken photos of every item and all the defects and sent these to halapick so they could not avoid the fact that the quality was extremely poor. They agreed to the refund, provided I paid for the return shipping or they offered to have me keep the items and they would give me a free us$ 100/- vouchure (I of course chose to return the items at my cost and request a full refund). They insisted on a parcel post shipment, would not accept couriers, or any form of expedited return shipment. I have tracked the shipment and it has been delivered but holapick now refuse to respond to my messages and of course there is no refund. I have no way of reaching them. Therefore I have told them that I will make it my mission to ensure no one falls foul of their fraudenlent methods by writing scathing reviews everywhere possible. I am strating here and will continue. Be warned, do not order through this so called company. I never ever fall for scams or fraud and am normally both extremely careful and cautious, but unfortunately in this case I made a very costly error. I am hoping that no one else does the same.