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I signed up with Holiday Savers and their partnered team, they promised to send me email offers and a package to my door, never received anything. I had 14 days to cancel from the beginning of sign up. I cancelled on the 8th day and the company said I didn't cancel at all. It wasn't until nearly 8 months later when I was checking my telephone banking and realized that money had been disappearing out of my account. I further looked into it and low and behold they've been taking $17.83 out of my account July-Feb. When I called back Feb 11, 2017 I spoke to a "supervisor" and he said my account wasn't cancelled at all and he cancelled it and would refund me $17.83X8 months and it would take 5-10 business days. I got $17.38X2 returned within 4-5 days. I called back today Feb 27, 2017 and they told me they don't do refunds for anyone. When I asked them to go back and listen to the voice recording on specific dates that I called, I was informed they don't do recording, when I questioned it and said "I thought you do quality assurance recording", the rep wanted to end the call. No satisfaction what so ever! I cancelled and called back to make sure it was cancelled every time they said I didn't call, but I have witnesses every time I've called, the phone has always been on speaker. This place needs to be looked into!
I cancelled the account with Holiday Savers months ago and they stopped deducting the monthly fee of $17.83 for 5 or 6 months and then started to deduct this amount again in June. I sent them an email to stop which they never replied to. How do I get them to stop?
We got a letter in the mail from these idiots, had never even heard of them before. Read the letter and promptly sent letter back saying we weren't interested in their offers and had no use for this type of service. Letter was very clear. Happened to look at our Visa bill six months later and realized they had been stealing $17.63 from us every month. Will deal with their sorry [censored] in morning and make sure Visa is made aware of these thieves so that no one else gets ripped off by these sleazy weasles. I'm pretty sure no one has ever received anything worthwhile
service from them except a deduction from your credit card.
Hello Debbie,
Thank you for sharing your feedback. I'm sorry to hear about your negative experience. We always want our customer's to get the best out of our programs.
I would love to look into this situation deeper with you and see what went wrong.
Please feel free to reach out to me by emailing support@saverscity.ca to my attention with any further comments, concerns or suggestions you wish to share. We would love to make things right if you give us another chance.
Christine Brave
Customer Support Specialist
SaversCity.ca
I didn't submit two you all and I want you two put my money back on my card or I will be contacting my lawyer I didn't give my premise for you all two take money off my card so if you would please unsubscribe me I would appreciate
Hi Darla,
I have found an account for our American membership programs, SaversCentralOnline.com and HolidaySaversOnline.com, in our system under the name you provided with this complaint. I have cancelled these memberships and refunded the membership fees that were charged as a courtesy. However, I highly suggest you contact our customer support department by telephone at [protected] and provide additional information so one of our support agents can verify that your accounts have been cancelled.
Please note that we record and review 100% of our member sign ups to ensure that no one is enrolled or billed in error.
Hi, can you please cancel my account? I have emailed you on 04 May 2021 and have heard no response. I hope to hear from you with great speed or I will pass hand this to my attorney so that he can settle this matter.
Hello,
Thank you for your request. I would love to help you cancel your membership, however I don't have the information required from you to locate your account. It's best if you contact customer support by telephone or email again. If you provide the name of the program that you are looking to cancel I can advise you of the correct contact number for them.
Best,
Charlie Brave
Customer Support
I received two ---savers central and holiday savers I haven't joined, but I'm afraid they'll start taking $18.73 from both of them.
Hi Jan,
SaversCentralOnline.com and HolidaySaversOnline.com are members benefits programs that are not sent to anyone unless they have enrolled in our 14-day trial. If you have received documentation for SaversCentralOnline.com and HolidaySaversOnline.com and would like to cancel your memberships to avoid the monthly membership fees, please contact customer support using the below information:
SaversCentralOnline.com CS #: [protected]
support@saverscentralonline.com
HolidaySaversOnline.com CS #: [protected]
support@holidaysaversonline.com