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Holland America Line

Holland America Line review: Awful cruise experience

S
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4:23 pm EST
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Holiday summer to my most bucket list place. Ruined by a cruise line? Really?!? Fact! This crusty, dusty and rusty vessel should be put away. I paid for double occupancy to be in an unsanitary cabin. Staff that was trying but they were done cruising and ready for the holidays with their own family. Food was ok but the travelers ruin it. The music and entertainment sucked! I even made sure to ask it be family and other singles on board but what I got was just simply OLD! There is not enough time for the rooms to be flipped and cleaned. Be careful and wary of what you might find under the surface. Just gross! The handling of passengers was far from professional. Excuse for everything and everyone. I cried on vacation. Not acceptable! Insulting really :(

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