Holland America Line
Reviews and Complaints

Just returned from a cruise on the Oosterdam arriving in San Diego on November 1. We had taken the same cruise last year in December and had a good experience. The food quality has substantially decreased since our cruise a year ago.
a few examples: Caesar Salad dry and lacking enough dressing, cold pancakes in Vista Dining room in the morning, chef's specialty banana french toast was merely horridly fried banana bread, escargo was bland, lobster thermador bad tasting, lobster bisque thick and tasted terrible, cold tomato soup tasted like a can of tomato juice, most meals were dry, pasta dishes were heavy on pasta and so light on the sauce that most of the pasta just went to waste for lack of sauce. Link sausages floated unappealing in some sort of yucky water at the Lido restaurant. The scooped ice cream they served was soft and mostly melted at the ice cream station.
The best meal the entire trip was a cheeseburger and fries on the pool deck.