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Avoid this company like the plague. All products are in stock ready to ship unless you order them, after which there is a minimum 3 week lead time unless you agree to pay an undisclosed amount more to have it shipped sooner. They charge your card immediately, then offer to cancel your order for a 25% fee if you decide not to wait an indeterminate amount of time for the product to be shipped. Unless you are placing a new order, they will ignore most of your calls and emails, occasionally providing you with a ship date that will come and go with no shipment and no further response from them.
The complaint has been investigated and resolved to the customer’s satisfaction.
Avoid this company like the plague. All products are in stock ready to ship unless you order them, after which there is a minimum 3 week lead time unless you agree to pay an undisclosed amount more to have it shipped sooner. They charge your card immediately, then offer to cancel your order for a 25% fee if you decide not to wait an indeterminate amount of time for the product to be shipped. Unless you are placing a new order, they will ignore most of your calls and emails, occasionally providing you with a ship date that will come and go with no shipment and no further response from them.
Whatever you do dont deal with http://www.homecenter.com/ i placed an order with them for a Grohe tap part on Jan 5th.
When it still didn't turn up by the 19th of Jan I called them to query what had happened.
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http://blog.collins.net.pr/2009/01/warning-dont-deal-with-wwwhomecentercom.html