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In 2017 I had a Hungry Root acct. I only ordered once and then cancelled the "subscription". Too pricey for what you get. Anyway, I logged in for the FIRST TIME SINCE 2017 on Jan 3rd, 2021. I wanted to see if menus had changed and if the pricing was any better. They were not, so I logged out. I got an email Jan 6th, 2021 saying "my order would arrive Jan by 18th". I went bat[censored] & looked for a customer service ph # for them. THEY HAVE NO PHONE NUMBER you can call; a very bad sign. I emailed saying they'd made an unauthorized charge to my bank card, that I had NOT ordered anything from them & that I wanted my money immediately put back. Six emails from me later, they sent me another email saying they could "confirm" that I clicked "re-activate acct" and that I'd ordered. I absolutely DID NOT re-activate any four years ago unsubscribed old acct NOR did I make any order from Hungry Root. I'm not an idiot; I shop nearly exclusively online and certainly know the difference between ordering and just looking. I selected NOTHING. I added NOTHING to their cart. I ordered NOTHING from Hungry Root. I clicked on NOTHING to order. I've made an Unauthorized Charge Affidavit with my bank, will be filing a complaint w my State Atty General office/Consumer Affairs Division on Monday & am posting negative reviews on Yep, Google Reviews and everywhere else online that I can, to warn people. Go check their Better Business Bureau profile; they have OVER 140 complaints against them for the way they do their customers, but I was not even a customer! I was just LOOKING at the site & got charged $99 for that. This is an e-merchant with NO ethics. They do NOT belong to Better Business Bureau because then they'd have to make good on complaints against them. I am going to have to fight hard to get my money back; but rest assured, I WILL get my money back. If they're stupid enough to actually go ahead & ship any box to me, I will refuse it. PLEASE DO NOT BUY FROM THIS SHADY e-Merchant. Until we get tighter regulations on operations like this, stories like mine will continue to happen. It was part of my MORTGAGE MONEY they took, so now I can't make my mortgage payment from my bank acct until this is resolved. That's a rotten shame on them. HUNGRY ROOT WILL ROB YOU. Caveat emptor.
