ID Secure - TlG Identity Security review: Fraud Activity 62

TLG Identity Security charged 99 dollars from my account without my knowledge too.

I received a charge on a credit card I have not used in 2 years. It is the only charge on my card, which will cost me 28.99% interest. I will be charged interest because I can not pay the lump sum.
I call and tried to cancel the service, but I was enformed I needed it to protect my SS, Checking, savings, and other credit. I have the Credit Card for a hirer credit Score nothing else. I won't out do you know how I can do that?

TLG RIPPED ME OFF BY TAKING 12.99 A MONTH FOR SEVERAL MONTHS BEFORE
I RELIZED IT. I NEVER GAVE THEM PERMISSION. I HAVE NEVER HEARD OF THERE SERVICE.
THEY WONT RETURN MY REQUEST FOR A REFUND.
AND THE REAL KICKER IS MY CREDIT CARD COMPANY ISNT BACKING ME
ON THIS.
I THINK I WILL MAKE A POLICE REPORT.

WHAT ARE OTHERS DOING ABOUT THERE SITUATION?

This company fraudulently took $139 from our account and tried to tell us that we subscribed to their service.

TLG Secure All charge for $99.99 was discovered on my Chase VISA. I called Chase and they told me to contact the company to try and "sort it out". After the second call to Chase I did finally get them to list the charge as 'disputed' but where that will lead is anyone's guess...probably no where. When I did call TLG, I spoke to a 'service manager' who was extremely well trained at being elusive and of absolutely no help. She says I am going to receive the so-called cancelled check I signed for $9.25 back in February that led to this whole fiasco, however, it takes two to three weeks for me to receive this... I will let you know what I find out... Also, when I pressed the service 'manager' for a phone number to contact Secure All, which I am now realizing is one of many 'services' this TLG organization maintains she said all she has is their mailing address or fax number! That right there tells me this is an unethical company to say the least. You can't reach them except through fax or mail! What is this 1995! So with that said, we will see what happens. I am going to spam the crap out of their fax line tonight with a cover letter I am drafting about their unethical business practices and their lack of responsiveness to their so-called customers. I am also not absolving Chase of any responsibility either since all these credit card companies employ these 'protection service' companies who nickel and dime unsuspecting consumers out of thousands of dollars each year. When I pressed Chase they immediately absolved themselves of any responsibility...quality... Once I pay this card off later in the month, I am cancelling my Chase account and never going back to them. I will stick with Discover which isn't without their problems too... No wonder consumer confidence is in the toilet, and these guys are going out of business...

OMG you guys today I got a TLG* IDENTITY SEC on my account trying to debit 139.99
Who did you guys call..?

OK YOU GUYS THIS IS THE INFORMATION...GREAT FUN does this for these companies I dont know how they get information.but I found out ..THEY SAID I HAD A MEMBERSHIP WITH THEM..now i dno't even own credit cards i have debit card..So supposely Identity Security through Great FUn...www.idsecurity.com
THIS IS HOW THEY TRICK YOU

SO THEY SAID they sent me a check and the check me signing in for it means a free trial..after 30 days they charged me 139.99 saying iw as a member. Anyways so in the check doesn't say anythng on that...You figure its just a check they give to you NOTHING IS FREE..anyways they are returning my money back! BUT BE AWARE nothing NOTHING is free!ID Security its sick how you guys need to get your costumers...That is straight up robbing people.

Just got off the phone with Secure All. The address they gave me was P.O. Box 6100 Westerville, Ohio 43068. They said I cashed a check for $9.86 or some such amount. In doing so, I apparently signed up for their credit card protection scheme. Yeah, like I would trust them to manage all my confidential credit information. They actually sent me a bunch of forms they wanted me to fill out detailing ALL my financial information including PIN numbers for my debit accounts! What a scam!

I will be reporting this to the State Atty General in North Carolina, FWIW.

By the way, Trilegiant is the mother company and has a number of such schemes under different names in different states. When they get sued they just change over to a new company. I believe CHASE is a partner with Trilegiant and I will be cancelling my CHASE card as soon as the fraud investigation is complete.

doctordan

Here are 2 more rip off's please be advised

Great Fun® Online Savings Club. After or during the booking process on Priceline.com, our partner, Trilegiant Corporation ("Trilegiant"), will offer you an opportunity to join their Great Fun® Online Savings Club. If you join the club, you are authorizing us to provide your Personal Data to Trilegiant, which treats your Personal Data in accordance with the Trilegiant privacy policy and not this priceline.com Privacy Policy. For information on how your privacy is protected when using the Great Fun® Online Savings Club service.

NOT PROTECTED is what it should say, they sent a 20 dollar check then when you cash it they charge you $139.00 a one time fee and $11.99 a month until you die or are totally broke, of course that is unless you cancel.

Well they just got me too...Same scam saying that my wife was sent a 5.00 discount check for Woman Within discount, which by they way we know she never used too $139.99 from my checking through her debit card.
I called them and then I called my bank. anyway they say they have so called check on file with her signature. Of course I asked them to produce it and they replied it would be 2 to 4 weeks "ya right"..
Anyway the transaction is till in the pending mode and my bank cant do anything till its posted then we can file claim meanwhile TLG said they would refund my money but it would take 7 to 10 days...We will see..Meanwhile I definately plan to file complaint with BBB and Attorney General and also criminal charges for fraud..and maybe as good measure a lawsuit may be in order...in fact for all the people who are getting ripped off from this company a class action suit might be better ..maybe its time we get companies like this out of bussiness.

Could someone tell me what the phone number is to call them? I just found on my statement where they charged my 139.99 & i don't know what they do!

I too just saw this on my bank account. I received a $5.00 check from Woman Within. The phone number is on my account. It is [protected]. I called them and they are closed for the day. I will be calling them tomorrow. Why is everything such a scam.
I purchases a couple of items fro Woman Within during the summer and I thought these were bonus points turned into cash from them. I am so angry. Because now I have a negative balance on my bank account.

I just went on-line to balance my check book and found $139.99 was taken out of my account on 3/18 by TLG ID secure. Of course they are closed for the weekend! About 2 weeks ago my debit card was automatically canceled due to it being "compromised". I finally received the new one in the mail today so I have not bought anything on-line for well over a week yet they are able to get a hold of my account number and charge me for something I did not request? I am so sick of the way companies are getting away with scams such as this!

We just had the same scam happen to us when checking our checkbook on 3/20/09. We just filled a fraud charge with our bank for the amount of 139.99. We found out this company is only open Monday through Friday 10-7 pm very nice for them when you find this chage when they are closed. My husband pays our utility bills online and our car payments, we have no clue how this company got our account number--may have been some kind of attachment somewhere when paying a bill online. I agree with DanSan about reporting to the BBB and attorney general and a class action law suit sounds like it needs to be done I am sure that there are many other people out there that had this same problem and maybe even some that don't know about this charge.

i just got the same charge for 139.00 plus a 70.00 over draft fee i had ordered from woman within and they sold my information to this tlg company called them friday they said 7 to 10 business but would have to deal with bank over the overdraft fee bank cant do anything untill the 139.00 is returned to my account then they will talk to me about the over draft fee

I've been being charged $139.99 from these people and thank GOD I don't have that amount in my paypal acct. I don't even know this company! I've NEVER cashed a check from them and I don't have credit cards!

How do I get them to stop billing my paypal account? Please help me.

What is the real name of the company and the url? I only did a trial with this company http://www.identitytruth.com/ and my trial expired according to the website and the email I received from them last night.

Thank you for any info.

I just got off the phone with paypal and they put a block on my paypal card so that any charges from them will be automatically blocked! I did get that $5 check from Woman's Within and if I had any idea that it was a scam I wouldn't have cashed it!

Now I am telling everyone I know who orders from Woman Within to boycot the company and I am adding this to my blog! I get about 5000 views a day! LOL Lets see how they like the lul in business!

My mother just got ripped off to the tune of $139.99. This organization is nothing but bottom-dwelling pond sucking ###. Probably going to take me the rest of this month and the cancellation of this card to clear this up!

DO NOT PICK UP THE PHONE UNLESS YOU KNOW WHO IS ON THE OTHER END!

[:]^

We got hit by TLG ID Secure as well. Woman Within acted like they had never heard of such a thing. I was not polite. I insisted they remove us from their mailings. I feel they had to have given our debit card number to TLG or they could not have billed us. I think it was illegal for Woman Within to give our debit card number to another company. Surely that is illegal. We had to cancel my wife's card and our bank, Huntington, were very helpful and have already given us provisional reimbursement. The 139.99 is in there. We had to fill out a dispute form, so we shall see. When I called TLG he apologized and said they would reimburse us in 4-7 days. Baloney! I will go the BBB route in Connecticut with TLG and Indiana with Woman Within. What a joke to call themselves ID Secure!

Have any of your charges said fraud protection in the discription area and is the number in the discription area similar to a phone number but always different and not a working number?

Have any of you all had fraud protection in the discription area of your statement, along with a non working "phone number"? I have had at least 4 charges anywhere from 20 cents to 8.99 dollars with identity security and fraud protection as the debitors and each of the 4 transactions have these misleading numbers. So I could not possibly find out who to contact and stop these charges. Also I have never heard of any of the companies. Nor have I received an email or any papers in the mail. Can anyone shed some enlightenment on me?

This happened to me. Checking my credit card account online, which I do regularly, I noticed a TLG Identity Security charge of $139.99--a company I'd never heard of.
When checking with BofA, I said it was a fraud and they canceled the charge. Of course, I had to have a new credit card issued which took more than a week, delaying payment of other bills.

Then just yesterday, the bank had posted the charge for $139.99 again, after telling me they were deleting it! They gave me the phone no. of the company:
[protected] and they finally told me that I had "automatically" signed up for their protection when I endorsed a $5.00 check from ROMANS! They promised to delete it, but now I must constantly recheck my online credit card statement to verify that it is has been permanently deleted.

BEWARE! NEVER sign a "refund" check. The company is in cahoots with this TLG company and has been charging hundreds of customers, many who have overlooked the $11.99 monthly charges. Check "TLG Identity Security" on the internet to check this out. BEWARE of "free money." And constantly check your bills.

I singned a 5.00 refund and by doing so I got a $139.00 charge on my card don't even know who this is and also i havent used this card in years!

AFTER PLACING AN ORDER WITH STAPLES I WAS REDIRECTED TO THIS TLG WEBPAGE AND PROCEEDED TOCHECK IT OUT! IT SOUNDED LIKE A DECENT IDEA...UNTIL I TRIED TO BACK OUT TO THE STAPLES SITE...THEN I HAD TO GO OFFLINE AND BACK ON TO GET STAPLES AGAIN. NOTHING SEEMED TO BE AMISS UNTIL THE DEBIT CARD I USED FOR STAPLES STARTED GETTING DEBITED FOR TWO, YEAH THAT'S RIGHT COUNT THEM TWO, TLG SERVICES(PRIVACY GUARD AND ID SECURE). THEY GOT ME FOR $11.99 BEFORE I CAUGHT THEM. LUCKILY THE CARD I USED WAS A PREPAID DEBIT WHICH IS ALL I USE ONLINE, AND I ONLY KEEP ENOUGH FUNDS AVAILABLE TO MAKE PLANNED PURCHASES. TLG REPEATEDLY TRIED ABOUT 4 MORE TIMES TO DEBIT ME FROM 11.99 TO 139.99. AFTER READING OTHER COMPLAINTS ABOUT TLG MY SOLUTION WAS SIMPLY CANCEL THAT CARD AND GET A NEW ONE ELSEWHERE. TLG IS AN UNETHICAL, SLIMEY, SNEAKY, AND USELESS COMPANY. BEWARE EVEN LEGITIMATE WEBSITES, LIKE STAPLES, WHO MAY UNWITTINGLY BE ALLOWING THIS COMPANY TO OFFER IT'S SERVICES TO THEIR CUSTOMERS.!

I was just charge 139.99 on my debit card without my knowledge and then I call and they said they will cancelled and gave me a cancelled code and my money will be return to me 7 to 10 business days, so I call my card holder and they can't do anything.

I got this 139.99 charge today too. WTF? I'm so pissed!

My husband and I noticed a pending transaction for $139.99 on our bank account. We immediately called our bank and they informed us that my husbands card number had been used for this transaction. We told the bank to send us another card and we destroyed the other one. The bank said they would put a hold on the transaction. My husband is the only one working in the house because I am a disabled veteran and we can not afford to throw away $139.99. Besides he works to hard for the money. I think a class action suit would be a great idea. These people need to be stopped and pay for all the stress they have put on families. We will call the company on Monday and plus get with our BBB in Texas.

On May 22, 2009 I was going through the bank transactions and noticed a charge for $139.99 from TLG Identity Security. When my husband and I called our bank we found out that my husbands card number was used for the transaction. We requested a new card and destroyed the other one. We will be notifying the BBB in Texas and we think a class action suit would be a great idea. we need to stop this company and make them pay for all the stress they have caused everyone. My husband is the the only one working in the household because I am a disabled veteran. We can not afford to give hard earned money to strangers.

Hi Flo-

We too have a charge 'authorization pending' on our debit card, dated 5/22. I did not notice it till AM of 5/23, of course a holiday weekend! I sent an e-mail and left a voice mail for my bank...hopefully we can get it stopped before they process business.

I agree with the class action suit.

Rachel in South Carolina

Add another one to this list. May 22, 2009 my paypal was charged $139.99 from this company. I have no idea who they are or what they do. I do remember a couple months ago getting a $5 check from Pedi Paws. I DID NOT CASH IT, I read the back of the check where it told you you were signing up for something by cashing, I ripped it up...so cashing the check or not checking the check, it doesn't matter. They still charged my account. I am going to take this as far as I can. I agree with a class action suit...something. These people need to be arrested and charged with theft. They stole $139.99 from me and I'm not happy.
Debby in NY

Debby - ours was from a $5 Pedi Paws check as well. We ordered one in December for a Christmas gift. I have no idea if my husband cashed the check, but I don't think he did. These people are such ###! He called them the day after the pending transaction showed up on our Bank of America online baking and they cancelled the charges.

I think everyone on here needs to submit complaints to the Better Business Bureau and get these people taken out. It makes me sick!

peachykeen, I can't believe these people. I have filed a complaint with Internet Crime Complaint Center, a division of the FBI. Everyone else should do the same. I will continue to stay on this until I see some sort of justice. These people are theives and need to be stopped. I have to go to the bank first thing in the morning and stop payment. Hopefully it will be in time. I will be faxing paypal a formal dispute of charges. Being all this happened on a holiday weekend there is not much else I can do. I won't be able to sleep until this is settled! I don't care if it is $139 or 139 cents, you can't take someones money like this. I cannot believe how many people they have ripped off in the past year and nothing has been done about it.

Today is the 27th of May and our account was charged $139.99. I have no idea who this company is or how they got into our account for this money. I contacted our bank and the stated charge is pending since yesterday. I just don't understand how someone can go into your finances and take what they want and you are left scratching your head...Well after playing detective, I canceled my account with Woman Within and Romans and it was not them (they work with UMG Security) and then called the SHOPPERS ADVANTAGE which gave me a free trail membership which I did not want. We ordered PEDI-PAWS for our dogs and received a $5.00 check which we thought was a reimbursement check which turned out to be a Shoppers Advantage trial membership. It was through PEDI-PAWS and SHOPPERS ADVANTAGE that are affiliated with TLG IDENTITY SECURE. Here is the telephone number that you have to call: [protected]) I spoke with Frank with stated the monies would be reimbursed and I contacted our bank. Be sure to get a CANCEL CODE, then call your bank with all the information. Hope this helps everyone that has been taken advantage of.

Thanks to Susan M. Zavalick - believe it or not the same amount was taken out of my account today (5/27/09) as well - and I didn't notice it until 11:00pm - however I will be contacting Shoppers Advantage with the number you provided first thing in the morning. I made a purchase with Boojee Beads and received a refund check too.

TRILEGIANT SETTLES CALSS ACTION FOR $25 MILLION
COMPANY AGREES TO CHANGE ITS BUSINESS PRACTICES JULUY 21, 2008

A Madison County, Illinois court has granted final approval of a nationwide class action awsuit against Trilegiant Corporation, providing up to $25 MILLION cast benefits, along with changes in Trilegiant's business practices. This settlement resolves nationwide litigation against Trilegiant for allegedly gilling and collecting unauthor8ized charges from consumers for products or memberships that consumers never requested ro consented to receive. It also resolves disputes over alleged refusals to cancel memberships upon consumer request. "We believe this settlement provides substantial benefit to the class members, " said Brad Lakin of the The Lakin Law Firm, which filed the suit against Trilegiant in 2001. Trilegiant, a subsidiary of Cendant Corp., has also been the target of actions by attorneys general in California, Connecticut and Florida. In 2006, it settled charges brought by 16 states alleging that Trilegiant and Chase Bank had deceived consumers into paying for membership programs. Consumer Affairs.com readers, like Glade of Missoula, Mont., have filed hundreds of complaints about Trilegiant and its many membership programs. "I discovered a charge of my Chase card for $12.99 for TLG Priv.grd. I called Chase and discovered that this company has charged me $470.00 over three years, "Glade said. "Chase gave them my infor when I opened my accounts and acts like it's my fault." Under the settlement, consumers who had unsolicited or unauthorized charges for Trilegiant products posted to their credit cards or other accounts for such Trilegiant products as Privacy Guard, Credit alert, Auto Vantage, Travelers Advantage, Buyers Advantage, Complete Home, Digital Protection Plus, Great Fun, Great Options, HeathSaver, Hotline, Just for Me, National Card Registry, NetMarket, SHOPPERS ADVANTAGE, Travel ER, and others, can file a claim to receive a minimum of $20.00 or whatever they were charged - up to three times the cost of each Trilegiant Product for which they were charged. In addition to the cash compensation, the settlement requires Trilegian offer consumers an easy cancellation method, affirmative relief regarding Trilegiant's business practices, a charitable contribution, and payment by Trilegiant of all costs and legal fees related to the lawsuit. This I found while looking into my above claim and thought everyone would appreciate how TRILEGIANT has CHANGED their practices of taking UNAUTHORIZED MONIES. Please, someone help all of us (A LAWYER INTERESTED IN TAKING OUR CASE AND SPEAKING FOR US) Hope this helps everyone. Susan M. Zavalick (callsusan@yahoo.com) Lancaster, PA

That's interesting info Susan - yes we need someone (An Attorney) to help us all out of a bad situation that is not our fault at all. Get this - when I called the phone number [protected]) that was listed on my bank statement because it was my debit card that was used by TLG ID SECURE - a recording that was playing while I was on hold was telling me how to prevent Identity Theft - that just takes the cake doesn't it. Well I did talk with a gentleman named Corey and I was advised that I would have my money back into my account within 7 days. He told me that when I cashed the refund check I signed up for a membership with SHOPPERS ADVANTAGE. I told him that I had received some data from them and that I myself called to cancel all connections with SHOPPERS ADVANTAGE - because I did not want their membership. I cancelled my debit card. I need to correct my previous statement - my purchase and refund check was from EasyComb not Boojee Beads. (Sorry Boojee Beads...) We are all hard workers trying to make a honest living in this bad economy world we all live in - and for someone to take our money unlawfully is just wrong and we need HELP from a HONEST LAWYER that believes right is right and wrong is wrong. I'm all for a Class Action Lawsuit myself - because these type of people need to be stopped.

I just went to balance my checkbook and found a charge for 139.99 out of my account to this same company mine too had the phone number but they are not open until monday in the meantime i will be broke. By reading your accounts I now realize it may take a while longer to get my money back and I have no idea how they got my information and were able to charge my debit card from my credit union. If you do have to get a lawyer please let me know so that I will know what to do next.

We just found out that today we too had a charge from, "tlg* identity secur". I have no idea why we have been charged this... I talked to my wife and she said she had been tearing up the checks that were supposedly a refund from pedi paws. When we originally ordered the pedi paws it double charged us even though it showed we only ordered one item. Then they said they would send us a check for the amount over charged which we have still not received. In the mean time w have been receiving checks for five dollars. I am really upset that they let a company stay in business that has a history of doing this to people. The amount of money they pull in by doing this and holding the money for so long I am sure they can gain a good amount of interest on it before sending it back to those who have noticed the charge. Then to top it all off when I read the class action law suit… They said they will change their practices July 21 2009… How or why would a court let them push the date out so far..

TLG Identity Secure charged my debit card $139.99 and I do not know how they got my bank information. I called my credit union and put a block on the payment, but it is the weekend and their is a possibility the amount will pay. How is this possible? Wish me luck, come Monday, I am closing this debit card account.

Truely unbelievable. These people really need to be stopped.
Queen, call the company. I was robbed May 22, 2009 of my paypal account and bank account. (didn't have enought to cover $139 in paypal) Friday before a holiday so there was nothing I could do until Tues. Then, once the transaction was completed I opened a dispute of charges with paypal. I also called these theives and was told they would refund my money within 7 business days. Seems I signed and cashed a $8.50 check back in January. I thought it was a refund for one I had sent back. Never thought twice about cashing it. In April I received another $5 check from Pedi Paws, thought that was strange and read the back of the check where it said something to the effect if you cash this you will be signing up for something. Don't remember reading much more than that, I ripped that check up. Imagine that, they were going to rip me off twice if they could. By Thursday, May 28, paypal returned $139.99 to my paypal account. Friday this ### of a company also returned my money to my paypal account. I have two refunds from this TLG Security ID place. With that said, I do believe if you call them they will return the funds. At least they did with me. Maybe they won't notice I've been paid back twice. BAD BUSINESS, I can't believe how long this company has been operating like this.