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I ordered an item from the PropertyRoom.com website in May 2008. On July 28, 2008, ID Secure a/k/a TLG Identity Security removed $11.99 from my checking/debit account without my knowledge or authorization. I have requested ID Secure, et al. to return the monies to my account. I reviewed my account today and they still have not returned the monies to my account. I am very disappointed that as a consumer, our information can be shared with other sources such as a fraudulent security monitoring service. I hope that ID Secure aka TLG Identity Security stops this habit of aligning itself through a company known as "Great Fun" and simply removing funds from people's accounts without their knowledge or authorization. As a consumer, we all need to be made aware that if you are ordering through any of these companies, there could be a possibility that your information might fall into the wrong hands. Thank you for letting me post my warning message so others might avoid this type of fraudulent activity.
Well, today is Tuesday, 3 June 2009. TLG Identity Security has refunded my checking account for the full amount of $139.99. My checking account was charged 5X $36.00 for overdraft fees (which my bank has refunded along with the $139.99). They will remove the $139.99 that TLG refunded on Monday 2 June 2009. Thank god that my bank (PNC) was very understanding and worked with me on our checking account). I sure hope all of the above mentioned have been refunded and that an attorned will contact one of us so we all can start our own class action suit. Susan M. Zavalick
Help! This company, TLG Identity Security just attached my checking account for $139.99 and I ordered NOTHING. I do not even know how they go my information. This is outright fraud! Security Identity my foot - --
Is there a way to call or make contact? Does anyone know?
TLG also charged my bank account for $139.99 and I demand that I get my funds returned to my account immediately. This action was done without my authorization. I'm mad as HELL...
David
This same thing happened to me. I just got my bank statement with the $139.99 charged against my account on May 21. I know just how it happened. It was Pedi Paws. I received a $5.00 check and stupidly thought it was a rebate, so cashed it. When I received another for $8.50, I knew there was a problem, so read the back and realized I would be "joining" something.
It's Saturday, so will call my bank first thing on Monday. Is there a best number to call the company directly? This really stinks!
Debbie, David, Peggy...you will get your money back. I was ripped off $139.99 by these people May 22 after signing a check for $8.50 from pedi paws. I thought it was a refund they owed me, never thought twice. I filed a dispute with paypal, also called this number [protected], the number for ID Security, the company that actually takes the money. May 28th I received a refund of $139.99 from paypal, AND same day $139.99 from ID Secutity. Two refunds. I'm going to see how long it takes them to realize that. Tempted to close out paypal, close out my checking account which they also have access to and keep the extra $139.99. I'm mad as hell also!
Stay on it...try that number first thing tomorrow. I found if you say right of the bat when the phone gets answered "speak to agent" will keep you from having to play the game with entering account numbers, names, etc.
Good luck, keep us posted!
I called my bank and they recommended cancelling my debit card and issuing a new one -- a pain in the neck, but I know it's the best thing to do. They said I should call ID Security, which I did. ID was very polite and said they would cancel it. I said "What is it?" and was told it was to protect my identity and card numbers. I asked how they would get them and they dais I would call and register. Of course, I knew nothing about this other than the $139.99 on my acount. So we'll see if they do indeed cancel the charge. My bank said if they didn't to come over and talk to them about it. This is a small country bank, which makes it easier, I think.
I'll keep you posted
I GOT MY MONEY BACK AND YOU CAN TOO...
I like many others have also been ripped off by Tlg, simular to other stories posted Tlg took £350 out of my account without telling me. I contacted my bank(hsbc) by phone and told them it was an unauthorised charge, i also went into the branch explained everything that happened and showed them this website.By that afternoon i recieved a phone call from the fraud dept.Days later i was posted a form for unauthorised charges(all i had to do is sign and date it)...This was exactly 2 weeks ago and i'm soo pleased to say that today my bank refunded me all £350!
There is no point trying to contact tlg and get a refund, the only way to get your money back is from your bank, they have the power to make a charge back to your account. Despite supplying tlg with all your account details, it was not for the purpose of them to take a random sum of money out of your account.IT IS STILL FRAUD, through an unauthorised charge.
I urge anyone who has experienced what i have to go into your bank..tell them what happened, how they talked you into giving over your bank details, how they promised to give you a loan, that they operate under different names and that you were not informed of any charges and you will get your money back.
Tlg are a fraudulent company who are not in the business of loans it is simply a guise to steal money from us.Dont let embarrassment stop you from goin to you bank, they are proffesional con artists and it cannot continue
Today tlg security stole 149.99 from my account I have never heard of this company untill today 6/19/09. Today is saturday so of course their office is closed, but monday morning i will be on the phone with them. Stay tuned!
Well, they did return the $139.99 to my account rather speedily. I'm amazed! I suspect that this kind of publicity for them will make them shape up regarding requests for return of money. Problem is, alot of people will probably not realize what has happened and they will continue in their fraudulant ways.
Thanks for the encouragement. Only problem was being without my debit card for a week, but it was worth it!
Peggy
I have never ask for your ID Secure. So way do you keep trying to take money from my green dot card. I had never heard of you befor you traid to take money from me. I have filed this complaint with you before, just a few weeks ago. I am still have your name show up. Way are you trying to steal money from me, when I have never asked for your help. Company's like this one is way I don't keep money on my card until I use it, so company's like you can't steal it from me. Will you Please stop trying to take steal from me.
Lea
My mother was robbed of $139.99. She received and deposited the $5 check they'd sent her without reading the fine print back in February. I just reviewed her debit card through the web and traced it back (she hadn't set up the internet review and had been missing a LOT of money each month). They'd been hitting her account at different periods of the month since then until they finally hit on a day just after she'd recd her check from SS in early May. I talked to their customer service (contact number changed from [protected] to [protected] on 5/5) and they said it's a prorated refund. Only refunding $84.99 of the $139.99.
My dad died this morning so dealing with this and the thieves who've been stealing their money is horrid right now. TLD isn't the only one out there. She's been hit by about 10 different ones in the past months. We've got refunds from 4 so far. TLD will be the 5th.
Be careful and diligent.
Dee
Just got off the phone with TLG ID Secure. They said I signed a check that indicated that I accepted membership. I received nothing in the mail from them but did check my CC statement online and saw the charge. The statement showed a # [protected] which was not a good number. I then found [protected] that worked. I told the woman I had no recollection of checking off anything like she said I did and wanted the membership canceled. She said it would be, gave me a cancellation number and said it would take 1 to 2 billing cycles. We'll see. I think this company is out of CT. I may try to write to their attorney general.
As noted above, I did get my $139.99 back, but I continue to get "checks" from Pedi Paws. I must have had at least 6. Now, I know enough not to cash them. But, wouldn't you think they would cease and desist?
What a bore!
Peggy
My story may help you guys. I called the phone number listed on my bank statement. [protected]. spoke to ID Secure staff, who told me that someone cashed the check that was sent to me and opened an account. I insisted it wasn't me and they did refund this year's charges of $129.99. I spoke to a supervisor named Inez Riley, and she found that I have been charged 4 years in a row. don't know how I managed to miss that, but she offered to refund all the charges if I sent a letter stating that I never agreed to sign up, and I never cashed the check they sent to me. she also closed my account, and gave me a confirmation number and a cancellation code in case I needed it. fax letter to [protected], attn: support service.
property room .com is a rip off be advised that they use fed ex shipping and 3 day service does not count weekends so if its sent friday it will be the following Wednesday before delivery plus the charges are over inflated property room charges 4.95 handling fee plus
small package shipping 2 pound size is over 15 dollars for so called 3 day service you can end up spending in shipping and handeling more than 2 times the purchase price with no recourse their shipping cost are just a estimate and you can figure it will be at least 5% to 50% more a legal excuse to steal be warned boycott property room.com and any form of fedex shipping as they sleep together and you have no recourse except get it taken out of your checking account or charged to your credit card I just deleted all my credit and money information on property room.com and HAVE NO INTENTION OF EVERY BUYING FROM THEM OR ANY ONE WHO SELLS ON THE SITE!
sadly I will not buy from a place i was buying from on a weekly basis unless he will ship some other way dont care usps is faster safer and faster
I too became the victim of the TLG Secure All when they chagred $99.99 on my chase credit card for their services that I never received or did not know about. My case has an interesting twist as I did not notice these recurring charges (every 6 months) on my card for 1.5 years as I do not use this card for transanctions and I never checked the activity on the card. After several calls to Chase and Secure All they offered me a refund for 99.99 (In total they charged me for $400 over the period of 1.5 years). I got really disgusted with the situation and called Secure all again to talk to the supervisor. I told her how come I never received any documentation from this regarding this program (she insited that TLG sent out information packages to me every 6 months). I finally asked her to provide me the copy of all the communications sent to me over the period of last year and a half (I never received a single doc) and then she decided to play nice and offered me the full refund of $400. These people have no concience and I can't beleive how they can go to sleep everyday with the guilt of ripping people off like this. Chase credit company played a shady role as I was told by TLG that I got enrolled when I deposited $9.25 check into my accoutn that Chase supposedly sent to me as a reward (spending a certain amount on the gas and grocessries using the chase card).
I called to cancel it they are still taking out 12.99. They just over draft my account I am going to call again tell them that they overdraft again becuase of them. So I am going to put a block on it
I recieved a card in the mail from ID SECURE stating that if I didn't call the cancel my membership by June 2010 (I recieved this card in the mail June 7th) that they would automaticaly renew my membership and charge to "the account you originally designated each year" well I don't know what they are talking about but my actions were:
I called but they wanted me to enter my membership number so I hung up.
I verified no unknown charges were charged to my credit card account.
I cancelled or verified cancellation of credit cards I don't use anymore.
I went to my bank and changed my Debit Card number.
They are still at it. I noticed 149.00 taken out of my account in Feb 2011 and I called "TLG" which turned out to be "Identity secure" and I was told my wife had authorized their services because she cashed a little 5.00 "promotional" check when she had received clothing from an order she had placed from a cataloge. My wife never cashed such a check!. I looked at our bank account for 2009 and 2010 and they had taken out 149.0 in Feb of both of those years. I asked Identity secure for a refund for both of those years and they beat around the bush by saying they would furnish a copy of a check with her signature, that was 3-31-11 and nothing has come in the mail. Amazing ! Am identity theft protection company stealing money for bank accounts! Do not deal with Identity secure aka Affinion.
I have been charged 2 times on my bank card and did not sign or give permission to .Any company I have used was on a time limit and was told before the time was up to cancel. What is this I'm being charged for?
If I don't here from you or my money returned I will talk to my attorney about getting it back and you will be paying him for his service.
I hope to hear something soon or I will be forced to take action !