Ideal Garage Doors’s earns a 5.0-star rating from 15 reviews, showing that the majority of homeowners are exceptionally satisfied with their new garage doors.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Cody was on time as scheduled
Cody was on time as scheduled. He diagnosed the problem quickly and he had the needed parts on his truck. Friendly and knowledgeable. Would recommend Ideal Garage for maintenance and repairs on garage doors.
Cody was polite, knowledgable and quick
Cody was polite, knowledgable and quick. We were able to shoot the breeze while he worked and it was nice that he lives in the same neighborhood and can offer information that was helpful and local. Thanks Cody!
was very professional and knowledgeable. He installed a new opener and diagnosed a new issue I was having two months later due to the harsh *** heat. I will call back for service any time.
did a great job installing the new garage door opener. He arrived on time. Was very personable. Explained my options and the new system very clearly, and left my garage tidy.
Great service. *** is very knowledgeable and keeps digging until problem is solved
did a great job of researching the problem with our door. Showed us a short video of the issues they found.old door had a crack starting in the middle doors are 22 years old, we will be replacing.
Hal Johnson provided an awesome Remarkable service while performing my garage door maintenance, as well as, thoroughly explained my options in
Hal Johnson provided an awesome Remarkable service while performing my garage door maintenance, as well as, thoroughly explained my options in getting a brand new garage door in the future. Very please with Hal's service!
I was impressed with the professionalism of both technicians. They did a thorough inspection of my garage door system, made recommendations, and did not pressure me into buying additional services.
Very professional and courteous and prompt service. The fees were more than I had expected but our garage door was 21 years old so in essence I really cannot complain for the cost of these repairs.
was fantastic! Couldnt have asked for a better experience. Ive had so many bad contractor outcomes and this was not one of them. Friendly, knowledgeable, helpful and just an all around nice guy.
I'm so happy I contacted Ideal Garage Doors. I have received amazing from the time I made the call until my new door was installed. I was pretty sure my door was beyond help but the technician checked it out anyway to see if it was worth repairing and found it was beyond repair and actually felt it was unsafe to use . He didn't come prepared to install a new door but made a a call to his manager and was able to get a team to bring the door I wanted while he was breaking down the old one. The worked diligently to get the door installed and I couldn't be happier. Due to the *** heat I wanted to upgrade to an insulated garage and was happy they had it in stock. Thank you Ideal Garage Doors for your expertise in all areas of your business.
I love this company, they always keep you advised as to whats going on
I love this company, they always keep you advised as to whats going on. They dont leave you hanging and theyre very courteous and helpful. The tech that I have dealt with is great I would recommend him to anybody. We love him.
I love this company, they always keep you advised as to whats going on. They dont leave you hanging and theyre very courteous and helpful. The tech that I have dealt with is great I would recommend him to anybody. We love him.
Great company representative with sufficient knowledge of the product and scope of work.
Aren is not only very professional but also knowledgeable. I trust him and his company completely. Thanks
Ideal has serviced our garage door needs for many years. *** and caring. They stand by their work and, the few times I've had to call for help, and always come out in a timely fashion, usually within a day or two!
Ideal has serviced our garage door needs for many years
Ideal has serviced our garage door needs for many years. Their team is professional, knowledgeable, and caring. They stand by their work and, the few times I've had to call for help, they always come out in a timely fashion, usually within a day or two!
Chase was here today to install weather stripping on the bottom of the garage door
Chase was here today to install weather stripping on the bottom of the garage door. Chase is an asset to your company as he is personable, explained what was being done and the cost. Will definitely use your company again. Great job and excellent service, Ideal Garage Doors!
Ideal Garage Doors was excellent
Ideal Garage Doors was excellent. I need a garage door repair. Two people came and inspected the door and my problem. They were unable to fix it but they made suggestions on what they felt my alternatives were. They spent time trying to help me and did not charge me for the visit. I highly recommend them.
Installer came and performed an evaluation of our garage door and made valuable advise
Installer came and performed an evaluation of our garage door and made valuable advise. He performed maintanence on our door and installed a new opener. He was extremely polite and worked hard to get everything services and installed quickly. He also set up the wireless openers in our cars which we extremely appreciate.
This company knows how to treat and care for its customers
This company knows how to treat and care for its customers. The technicians arrive on time or early and clearly explain their work. Options are always provided. We appreciate the veterans discount too. The quality of work provided is excellent. Braden R. did a great job assessing the condition of our garage door and opener. We've used Ideal Garage Doors in the past and will continue calling them in the future.
Ideal Garage Doors did a great job installing a new garage door opener and refurbishing the old hardware for the door
Ideal Garage Doors did a great job installing a new garage door opener and refurbishing the old hardware for the door. He very carefully explained the problems, offered solutions, and completed the job in a timely, professional manner. He was pleasant to deal with. I would highly recommend Ideal Garage Doors. I was also impressed with the same-day service, and the person with whom I spoke on the phone was also pleasant and knowledgeable.
First off I'd like to say thank you to the ladies at the front desk for helping me get in today for service
First off I'd like to say thank you to the ladies at the front desk for helping me get in today for service. Second I would like to say thank you to my service technician. You did an awesome job. You knew what would like, just by talking to us, thank you for being prompt on your time frame. I will recommend this company to all my friends and colleagues. This was the best service we've had in a long time. Thank you again The Taylor's
Aren did a great job
Aren did a great job. He was very friendly, knowledgeable, and thorough in his work. He pointed at problems with my garage door that I failed to notice. We are selling our house and I didn't want to leave the new owners with any problems. He did routine maintenance plus he replaced all the defective rollers and both cables, one which was frayed. I would never have noticed it until he pointed it out-it's a huge safety and mechanical issue. I've always been really happy with Ideal Doors. They've been doing my garage door maintenance for over 15 years.
I have used these guys for years on several of my rentals and they are always professional and great
I have used these guys for years on several of my rentals and they are always professional and great. Non-rental related issue this time, but our own home and called Janet in the office this morning and she had someone out within the hour! It turned out to be a bigger repair than we thought, but done within hours and Tyler (tech) was awesome and helpful and explained everything and VERY pleased with the work. Super nice people to work with and getting the job done and I have referred them to many friends over the years who also use them and trust them. These are the guys to use.
I'm so happy I contacted Ideal Garage Doors
I'm so happy I contacted Ideal Garage Doors. I have received amazing service from the time I made the call until my new door was installed. I was pretty sure my door was beyond help but the technician checked it out anyway to see if it was worth repairing and found it was beyond repair and actually felt it was unsafe to use . He didn't come prepared to install a new door but made a phone call to his manager and was able to get a team to bring the door I wanted while he was breaking down the old one. The team worked diligently to get the door installed and I couldn't be happier. Due to the extreme heat I wanted to upgrade to an insulated garage and was happy they had it in stock. Thank you Ideal Garage Doors for your expertise in all areas of your business.
My original, contractor grade garage door spring and cables broke on a Thursday evening in May 2022, rendering it completely useless
My original, contractor grade garage door spring and cables broke on a Thursday evening in May 2022, rendering it completely useless. I called Ideal Garage Doors on Friday morning and within 2 hours, John, my sales rep was at my home discussing options. We discussed options and I found the door I wanted and color and they had it in stock. I asked him how long it would take to get techs out to install and he replied with today. In a couple of hours, today. Mike and Sarah were dispatched to my home and had the new door installed by the afternoon's end. Both were extremely knowledgeable, professional, polite and personable and could not have been any happier with the service I received that day. When my door was initially installed, there was a small ding on one of the panels at no fault of Mike or Sarah. Damage can and does occur during shipment. They said that they would note it, and order a new panel and get it installed looking forward to August 2022 when again, I received outstanding customer service by techs CJ, Mark, and Lisa. They came to my home to install the new door panel replacing the damaged one. They showed up within the time frame they were expected and all were extremely knowledgeable, professional, polite and personable! Ideal Garage Doors in my book get two VERY big thumbs up for their quality product and their quality techs and I will highly recommend to friends and family!
Ideal Garage Doors Complaints 0
However, if you have something to share with the others, you can write a complaint
If you represent Ideal Garage Doors, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
Is Ideal Garage Doors Legit?
Ideal Garage Doors earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Ideal Garage Doors has received 15 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
A long registered date for callidealgarage.com can be seen as a positive aspect for Ideal Garage Doors as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Ideal Garage Doors's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Callidealgarage.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Callidealgarage.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
About Ideal Garage Doors
-
Ideal Garage Doors Contacts
-
Ideal Garage Doors phone numbers+1 (480) 900-5606+1 (480) 900-5606Click up if you have successfully reached Ideal Garage Doors by calling +1 (480) 900-5606 phone number 0 0 users reported that they have successfully reached Ideal Garage Doors by calling +1 (480) 900-5606 phone number Click down if you have unsuccessfully reached Ideal Garage Doors by calling +1 (480) 900-5606 phone number 0 0 users reported that they have UNsuccessfully reached Ideal Garage Doors by calling +1 (480) 900-5606 phone number
-
Ideal Garage Doors address1602 W 12th Pl, Tempe, Arizona, 85281-6907, United States
-
Ideal Garage Doors social media
-
Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 01, 2024
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
My original, contractor grade garage door spring and cables broke on a Thursday evening in May 2022, rendering it completely useless. I called Ideal Garage Doors on Friday morning and within 2 hours, *** my sales rep was at my home discussing options. We discussed options and I found the door I wanted and color and they had it in stock. I asked him how long it would take to get techs out to install and he replied with today. In a couple of hours, today. *** and *** were dispatched to my home and had the new door installed by the afternoons end. Both were extremely knowledgeable, professional, polite and personable and could not have been any happier with the service I received that day. When my door was initially installed, there was a small ding on one of the panels at no fault of *** or ***. Damage can and does occur during shipment. They said that they would note it, and order a new panel and get it installed *** forward to August 2022 when again, I received outstanding customer service by techs CJ, *** They came to my home to install the new door panel replacing the damaged one. They showed up within the time frame they were expected and all were extremely knowledgeable, professional, polite and personable! Ideal Garage Doors in my book get two VERY big thumbs up for their quality product and their quality techs and I will highly recommend to friends and family!
They explained everything up front. No surprises. And they were able to repair it the same day.
They were on time and gave me a quote with no pressure.
He was so awesome and understanding. I would recommend him to anyone!