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Incomm review: Activation problem 1

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4:24 am EDT
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Yes I have a handful of card that I had purchased from the dollar store. When I went to use the cards it said that they wasn't activated and to go back to the store and have them activated. Well that was a lie. It's a screw up on the vanilla gift card company. I would buy 4 or 5 cards at a time all with $500 and one card would be fine and the Next one wouldn't. Well some of the cards all of a sudden said someone had used the money on the cards and claimed ownership of them I even have the app and the website they was using to steal the money. How they was able to use the card I'm not sure. But im owed almost $3,000. Also some of these claims was even made last year as I have the claim number. I never received one single email from vanilla gift card company after calling countless of times. It's like they have just ignored me. I want my money or im going to sue if they aren't already getting sued because it would shock.e if they wasnt. Nike has been doing the same thing I have a stack of those also.

Desired outcome: I would like to just have a check mailed to me or at the very least all the cards I have claims on I would like to have new cards with the full amount that I paid for them and send me new ones. But the check would be my first choice.

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Allison CB140
Scottsdale, US
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Oct 30, 2023 5:11 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I need help, I bought $1400 worth of visa gift cards at target, there was an activation issue. I submitted a claim back in June, they said they sent the cards but were returned, I sent them a proof of address in sept 2023 and keep calling they keep telling me 7-10 days, I really need this money back since I had to buy new cards to give to my graduates.

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