In june of this year my account was compromised when someone stole my purse and fraudulently used my debit card through cash app sending over 3 grand to himself in a day and a half without a red flag on their end. After multiple frantic calls they told me that they had pushed my claim onto the fraud department and were canceling my card. Three days later when my son came and told me that he had made a purchase online, I realized my car had not been canceled. Outraged I called back and after multiple hangups transfers lost calls and just straight out rejection. My card was canceled $6000 later. After issuing a police report and all of my information they refuse to refund my money which was insane considering I signed a contract after $50. I was insured… so I had to contact an attorney, who also screwed me. He charge me 50% to retrieve half of my money and after months send me a check but now and go bank who I had to sue in the first place. Refuses to cash the check. And since they seem to monopolize the industry, I’m still here trying to get the funds that I was in, so desperately need of with no resolution in sight? The victim picking the criminal… outrageous
Desired outcome: I would like to resolve something that happened to me through no fault of my own. These people have no idea how bad this truly has affected my life. I lost my home my vehicle and I’m sitting here destitute with a child