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I ORIGINALLY WENT IN TO SEE IF I QUALIFY FOR A INSTANT LOAN, IN WHICH I DIDN'T. I ASKED THEM NOT TO SEND MY TAXES OF UNTIL I BROUGHT IN MY ADDITIONAL EARNED INCOME AND OTHER CHILDREN SS CARDS. I EVEN MADE THEM NOTE MY ACCOUNT. WELL LOW AND BEHOLD IT WAS SENT OF WITH 1 CHILD AND HALF OF MY EARNED INCOME. THEY THEN TOLD ME THAT I CAN FILE AN AMMENDMENT AND IT ONLY TAKES 3-5 WEEKS TO COMEBACK. WELL, JUST SPOKE TO THE IRS AND IT TAKES 12-16 WEEKS BEFORE IT COMES BACK. WHICH MEANS I WON'T HAVE MY MONEY UNTIL ABOUT JUNE. IM SO ANGRY THE LEAST THAT SHOULD DO IS REFUND THE FILIONG COST TO ME.
The complaint has been investigated and resolved to the customer’s satisfaction.
I agree, I went there to see if I qualiified for the loan which I didnt get approved for? which alone was shady my refund was over 7k, so they asked if i wanted to accept the 50$ loan the bank did offer I said no and then the lady tells me she just filed my taxes! I only went thru them to check the loan out, how dare they file my taxes without all my info! RIP OFFS charged me $400! and they offer no answers to any questions! this place should be shut down!