Interactive Brokers review: Unauthorized transfer of funds out of my account 1

On Feb 2023 wires that I did not authorize were initiated from my account to TSB, a bank in China, and to a Wells Fargo account -both accounts are not associated with me nor were the wires set up by me. 25,000 Euros were transferred before I was able to stop the other wires. I tried contacting IB numerous times in writing and by phone about this matter and finally they responded on September 15, 2023 that TSB would not return the funds, that the account was accessed by my username and password and thus they were not responsible. They provided no details nor did they explain why I was not contacted - i had set up multifactor authorization - and every time I log into my account i get a notification on my phone that I must approve to be able to access my account. They provided no explanation as why I did not get any notification any time my account was accessed to link a new bank account to my account or to initiate wires. They absolve themselves from any responsibility and will not refund me my money. I'm astonished that someone can access an account and link new accounts and initiate wires and I am not notified and they have no responsibility.