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ita-airways.com Reviews 2

ComplaintsBoard
Y
4:58 pm EDT
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ita-airways.com ITA airways Never again

the worst customer service ever... I talked to an agent after my complain and he couldn't handle he's not familiar with the services and the product whatsoever, I found out that they open the call center in Morocco, giving the agents 15 days training to know how to manipulate the site it's not sufficient for any position in this domain! and talked to couple of them they seems to be puppies kids handling important travelers matters...

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ita-airways.com Complaints 1

ComplaintsBoard
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3:48 pm EDT
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ita-airways.com airline mileage

I had the following flights under booking code 3JNK3R:

AZ619, IAD-FCO, 20 August 2023

AZ1785, FCO-PMO, 20 August 2023

AZ1736, CTA-FCO, 05 September 2023

AZ618, FCO-IAD 05 September 2023

ITA had my frequent flyer numbers for both United and Delta but I got no mileage credit on either. while my wife got credit on DL I called ITA after returning home and was told that my credit for DL would be logged within 2 weeks. That has not happened and I would like it taken care of immediately. My DL number is [protected]. Thanks for your rapid attention to this matter.

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Is ita-airways.com Legit?

ita-airways.com earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds ita-airways.com to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, ita-airways.com is known for their high standards and safety. If you're thinking about dealing with ita-airways.com, it's wise to check how they handle complaints.

Ita-airways.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Ita-airways.com you are considering visiting, which is associated with ita-airways.com, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

ita-airways.com website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

However ComplaintsBoard has detected that:

  • ita-airways.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to ita-airways.com. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

About ita-airways.com

ITA Airways is a reputable airline company that offers a range of services to cater to your travel needs. With a strong focus on customer satisfaction, ITA Airways strives to provide a seamless and comfortable flying experience. Whether you're traveling for business or leisure, ITA Airways ensures timely departures and arrivals, along with excellent in-flight amenities. Their extensive network of destinations allows you to explore various cities around the world. Book your next flight with ITA Airways for a reliable and enjoyable journey.

Overview of ita-airways.com complaint handling

ita-airways.com reviews first appeared on Complaints Board on Oct 13, 2023. The latest review ITA airways Never again was posted on Apr 12, 2024. ita-airways.com has an average consumer rating of 1 stars from 2 reviews. ita-airways.com has resolved 0 complaints.
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  1. ita-airways.com Contacts

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  3. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
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