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CB Dating Services It's Just Lunch [IJL]
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It's Just Lunch [IJL]
Reviews ComplaintsContacts
Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category
It's Just Lunch [IJL] Customer Service Phone, Email, Contacts

It's Just Lunch [IJL]
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www.itsjustlunch.com

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2.5 61 Complaints
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It's Just Lunch [IJL] Complaints 61

Resolved “Harassment scam not a real job” Resolved “Rip Off” Resolved “Unreliable Match making service” Resolved “Total Scam-Worse Matchmaking Service” Resolved “It's Just Lunch, It's Just a TOTAL SCAM” Resolved “Horrible Customer Service” Resolved “misrepresentation” Resolved “Unprofessional, liars and unethical practice” Resolved “Completely unprofessional” Resolved “Company”

How responsive is It's Just Lunch [IJL]'s customer service?

23 Resolved
38 Unresolved

Total complaints: 61

Resolved complaints: 23 (38%)

Unresolved complaints: 38 (62%)

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How is It's Just Lunch [IJL]’s rated by clients?

It's Just Lunch [IJL]’s earns a 2.5-star rating from 61 reviews, showing that the majority of clients are somewhat satisfied with matchmaking services.

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Keywords

service money refund scam company contract date membership customer service communication meeting men potential email communication skills complaint experience information package disappointment
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7:20 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

It's Just Lunch [IJL] Bad service

This is a letter of complaint concerning non fulfillment of your obligation to response to my request for refund due to relocation.

I contacted your office on July 11th, Kimberly, the new director answered my call. I informed her that my past experience with IJL was unpleasant and that I have moved to a new area which is no longer served by IJL/Sacramento. I informed her of my intention for a refund. I told her that refund due to relocation is allowable on my contract. She said refund was allowable only if my service is not transferable to different office and I will need to speak to Linda. She said Linda was very busy and may not get back to me in 2 weeks.

Two weeks went by, I called IJL and asked to speak to Linda on July, 25th, I was told Linda will called me back and asked me to leave my phone number for contact. I left my phone number for her but never receive a call back.

I called IJL again on August 8th and asked for Kimberly or Linda, I was told to leave a message and phone number again.

I called again on August 12th and Kimberly answered my call. She said Linda will be in the office and definitely call me back by Friday August 15.

Linda never called back. I called them on Friday afternoon and asked for Linda. The receptionist answered sarcastically and told me Linda was not in and she will leave a message for her.

It has been over 4 weeks, a simple phone led to a run around. I never receive a response from IJL. What entitle IJL to keep my unused fee by not offering any service, not even a phone call?

I have filed complain on Complain.com, Consumeraffairs.com. I will be filling more complains with the State and local agency if I dont have a reply. I am attaching a copy of cable statement form my cable TV provider for address change.

Read full review of It's Just Lunch [IJL] and 2 comments
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D
D
DJofBlue
Hartford, US
1 comments
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Apr 12, 2023 4:26 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Per the contract I can refund if I have not had a date and I have not had one as I had to pause my membership. I have been denied a refund multiples times so I will likely sue.

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S
Summer Jan
US
1 comments
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Sep 05, 2018 9:04 am EDT

People stay away from this company. They treated me badly and after the last date they hung up on me twice! rude employees that dont give a [censored] about their clients. Its a scam. They put no thought or effort into my matches. I want my money back.

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Overview of It's Just Lunch [IJL] complaint handling

It's Just Lunch [IJL] reviews first appeared on Complaints Board on Sep 5, 2008. The latest review Service of its just lunch was posted on Aug 10, 2023. The latest complaint Harassment scam not a real job was resolved on Sep 19, 2014. It's Just Lunch [IJL] has an average consumer rating of 3 stars from 61 reviews. It's Just Lunch [IJL] has resolved 23 complaints.
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  1. It's Just Lunch [IJL] Contacts

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    More phone numbers
  3. It's Just Lunch [IJL] emails
  4. It's Just Lunch [IJL] address
    801 E. Hallandale Beach Blvd. Suite 201, Hallandale, Florida, 33009, United States
  5. It's Just Lunch [IJL] social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
It's Just Lunch [IJL] Category
It's Just Lunch [IJL] is ranked 111 among 148 companies in the Dating Services category
#109 C-Date C-Date #110 Singlesnet.com Singlesnet.com #111 It's Just Lunch [IJL] It's Just Lunch [IJL] #112 TripTogether.com TripTogether.com #113 Uniform Dating Uniform Dating

Recent comments about It's Just Lunch [IJL] company

It's Just lunch (IJL) Singapore - A PROFESSIONAL SCAM in SINGAPORE. DO NOT join this service.
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