EuroDate.com’s earns a 4.8-star rating from 32 reviews, showing that the majority of users are exceptionally satisfied with dating experience.
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EuroDate.com - My journey with eurodatee
So, I have to share my experience with figuring out credit — it was a total rollercoaster at first! When I started dating, I realized I had no clue about the credit model. Honestly, it was super overwhelming and chaotic. Every time the topic of finances came up, I felt like I was just nodding along, completely lost. But instead of letting that stress me...
Read full review of EuroDate.comGreat months of experience
I’ve really enjoyed my time on EuroDate! The website is sooo smooth and easy to usee, making it very easy to browse profiles and connect with interesting people. I appreciate the focus on cultural exchange, as it allows for rich conversations and diverse connections. and I am definitely for it
The community feels welcoming as well, and I’ve had the pleasure of meeting some wonderful individuals. It’s refreshing to see such a variety of backgrounds and interests. If you’re looking for connections across Europe, I highly recommend EuroDate!
Recommendation: Cross cultural backgrounds
Complete scam!
Extremely expensive! Absolutely ridiculous amount of money to talk to the most fake people! Unfortunately I didn't realize this until I had already planned a trip over seas to a country I didn't care to go to. But after almost a year of talking and getting along great, I thought," what the hell?". Once I inform the guy AGAIN, that I will be there in 3 weeks, he tells me he moved back to his home country!REALLY?! The men and women are beyond fake looking, right out of a magazine or from a movie looking! I can't believe the amount of money I wasted! And time, and a trip to Italy!
Recommendation: Don't waste your time or money!
We talked for many months. I would not have traveled to a country I could care less about if we weren't serious. So basically what this customer service rep is say, " Spend all your money on our site to talk to people, on a DATING SITE, but don't get serious with anyone! " Wow! You just told the world your "Dating site" is FAKE! There you go people, DON'T get serious with anyone! Because it is fake!
The complaint has been investigated and resolved to the customer's satisfaction.
EuroDate.com Complaints 29
Too expensive
Hi, I have just joined 4 days ago. You charged me about £200 already . You keep on asking me money 💰, even £22 for one chat ,of 2-3 sentences . Not fair, , too much. Why do you do that setting. I never had such experience of taking the money from customers. I cannot read emails , cannot reply the chats, cannot answer video calls, asking me money all the time. Fed up, I don’t know how other customers can use a lot. Are they billionaires?
Claimed loss: All the money I paid from my card
Desired outcome: Only monthly reasonable changes
Confidential Information Hidden: This section contains confidential information visible to verified EuroDate.com representatives only. If you are affiliated with EuroDate.com, please claim your business to access these details.
This complaint has been resolved automatically due to user's inactivity.
Account sign up
This morning I tried to create a account with my own email address and said it was invailid. So I used me other email but I had trouble with my alternate email. So I tried again with my email and eurodate said email already in use and I have no recolation about it. So I contacted support team and all they did was give me a link. When I tried to get on every time the registration box keeps popping up in my face and I cant get out of it. The support team wont help like I requested
This complaint has been resolved automatically due to user's inactivity.
Unauthorized charges
Around June 21st 2923. The site said ut was for free. Lie. Then it was 10$ a month. Lie. $30 a month 99$ to usd Oo 16$ charges unauthorized to chat a with fake people who work for company.. as soon as u ask them to go to what's app they go nuts. This u a fraud
. T he customer service won't delete my profile they are useless. I want legal action taken to this website
This complaint has been resolved automatically due to user's inactivity.
Is EuroDate.com Legit?
EuroDate.com earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for EuroDate.com. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
EuroDate.com resolved 100% of 29 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
EuroDate.com has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
A long registered date for eurodate.com can be seen as a positive aspect for EuroDate.com as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of EuroDate.com's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Eurodate.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Eurodate.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up EuroDate.com and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Eurodate.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from EuroDate.com.
However ComplaintsBoard has detected that:
- EuroDate.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to EuroDate.com. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Dating app false advertising
Euro date dating app is a fals advertising app. Ad says free browsing but you have to buy into credit system to talk, write, or video chat. Video chat only works for males not for me I’m female. Yet I still get charged video credits! That’s not right. I have spent $2,000 in one month maybe more! I just want my money back! I’ma widow and I’m just going to stick to finding me a man in America.
Everyone iv so the man to call me they right away try to get me to stay on chatting. Today at 2:30am I rudely told someone I’m done with the games. They’re not real people looking for love like me.
Thank you
Sandy R.
Desired outcome: I want all of my money back.
This complaint has been resolved automatically due to user's inactivity.
So called online dating service
For the 1st time in my life, I decided to try online dating this year the beginning of March 2023 and my freaking badluck it had to be Eurodate I ended up with. Eurodate is a SCAM! SCAM! SCAM! Not one of the dozens of 'men' I spoke with wanted to speak privately, no email, no text, nothing! They only wanted to chat via Eurodate site, therefore I had no choice but to keep topping up if I want to continue to converse.
All the 'men' kept asking me the same questions over and over again despite my direct and succinct rsponse. They however, did not resposnse to anything I asked, they procrastinated and never fully answered my questions. This, I realize later, was to make the time pass while my credits were running down. The whole point of this fake site is for the unsuspecting idiot(s) to keep paying and paying and paying only to speak to a computer or their hired employees who pretends to be single men looking for a relationship. My one and true regret is that it took me $1500! to realized that this crap was a scam! Even though, I suspected something was off by the amounts of responses I was getting on a daily basis. Please people be smarter than I, listen to your gut if it is tells you and keep telling you that something is off, something just does not seem right. Listen to your gut, listen to your instincts! Cost of living is way too high, to be giving away our hard earn money to millionnaires, who only sit on their tush and collect from every ortifice.
Thank you
Desired outcome: Shut them down!!!
This complaint has been resolved automatically due to user's inactivity.
Well the man I was chatting with did answer all my direct questions. We had a nice chatting experience and he did send me voice messages. However when I asked if we could meet, he said he really wanted to and was will but he couldn't right now. No reason given. I suspect he's working for the company and only wants to chat on this site. It's a real shame this company won't come clean with their matches.
Dear Georgia,
Thank you for being so open in sharing your feedback while using the platform.
We are sad to know that your experience in the app was not satisfactory. Please be informed that refusing to meet or do things you request does not necessarily mean a member is can be concerning, but a practice of right which you can also do on your own discretion. Please do be considerate of their situation as well, they might have some personal reasons why they have to refuse request/invitations. At the end of the day, it is always best advised to have your thoughts always communicated to your match to uncover their reason and by then, you may understand. However, we understand that our platform is not perfect and may have some flaws, thus if there are interactions and relevant proof that portrays action breaching any of the grounds of the anti-scam policy, please don't hesitate to contact us directly at support@eurodate.com
I feel like I'm talking to an AI with the similar responses I get. I dont get answers to my questions back, just generalized statements about relationships. Plus when I saw all the photos of the men I thought, "these look like professional pics, not selfies" lol 😆
Hi jenny,
Thank you for sharing your experience. I’m sorry to hear that you’ve had such a frustrating experience with our platform. It’s important to us that our members have genuine and meaningful interactions, and we take concerns about suspicious profiles and fraudulent activities very seriously.
We employ various measures to detect and remove such accounts, and we're continually improving our systems to enhance member's safety. If you encounter any suspicious activity, please report it to us at support@eurodate.com immediately so we can investigate further. Your feedback helps us in our ongoing efforts to create a positive and trustworthy environment for all our members.
Thx! I just joined this morning and have experienced the same thing. I am canceling it now.
Hi Cindy,
Thank you for sharing your thoughts. I am sorry to hear that you developed some doubts about the authenticity of our services which actually led to cancelling your account. I want to assure you that we do not condone any form of fraud.
Did something happen? Is there any particular situation that made you conclude such thought about the platform? I am certain we'll be able to help you resolve this if you clarify your experience with us.
However, If you do not want to worry about the legitimacy of the members, limit your communication to Verified accounts and if you suspect one to be concerning, contact us at support@eurodate.com.
Dear sir.
I thank you for your great opportunity and huged previledge to express my passed vitimization on this so called online dating eurodate.com, very fustrating site, i got involved with this site on the hope that things will get better than this present days, i never knew it was a trap, i created the site on the 24th of January 2023 and a subscription of $50 twice, i.e.in Total money was $100 that will even feed my stomach for two months, and i could not be able to chat with any match within 3 hours, meaning my roughly #80000 naira black market got finished? Oh my God! I was really in crazy mood and never get myself for a couples of days, please this is a fake site trying to exploit people, via by purchasing credits which you can not see any of those girls to chatting with.
Regards
Elijah
Dear Elijah,
Thank you for taking the time to share your experience. We are truly sorry to hear about your dissatisfaction with EuroDate and understand the frustration this situation has caused.
It's disheartening to learn that you feel the platform did not meet your expectations, especially considering the financial investment you made. We strive to offer transparency in our pricing and credit system, but we realize this may not always be clear. We regret that your credits were exhausted so quickly without allowing you meaningful interactions, and we will investigate the matter thoroughly to ensure fairness in the service we provide.
Indeed, using certain services costs a fixed number of credits that you buy separately from membership. On the surface, Once you run out of credits, you will have to top up to continue using the services. Please contact us at support@euroate.com to get tips on how to make your credits last.
We understand how frustrating this experience must have been, and we genuinely apologize for the negative impact it had on you. If you haven’t already, we encourage you to reach out to our customer support team so we can look further into your case and explore ways to address your concerns.
Thank you again for bringing this to our attention, and we hope to have the opportunity to improve your experience moving forward.
Their lack of disclosure about how they charge for their services
As many, I signed up to EuroDate, hoping to meet others who wish the same.
The main complaint about EuroDate is their lack of clear, concise and easy disclosure, as to how EuroDate will charge for chatting or sending messages to the people the customer is trying to communicate with.
The EuroDate model is designed to charge per message or per chat engagement or responses. Anyone who has been in other websites of this industry will reasonably think, the charge would be per month for the use of a platform to communicate with others. EuroDate takes advantage and literally fails to disclose CLEARLY how a customer messaging or chatting in their platform, will quickly use the so called "credits" bought. A customer may think, these "credits" are to be for monthly usage, when instead, are "charged" per message.
Another failure of EuroDate is NOT to disclose in clear BOLD, CAPITAL NOTICE, that once your so called "credits" are used, EuroDate will automatically will re-charge the customer's credit card to keep the conversation going, WITHOUT a warning if such re-charge will be approved by the customer.
It is clear EuroDate has intentionally designed their credit card charges and re-charges and billing, to automatically charge their customers, until they find out, EuroDate has billed high amounts of the so called "credits". In essence, the disclosures are well hidden to the public and consumer.
Desired outcome: It is my contention, the lack of clear, direct and simple disclosure of how EuroDate charges the public and its customers may be utter misrepresentation. Therefore, I request a full refund of $19.99 and $15.99.
This complaint has been resolved automatically due to user's inactivity.
Spending money to speak to bots
I began speaking to this man 3.5 months ago. After several things seemed inconsistent, I asked out if he was a real person or just employees. He assured me by sending live videos in real time. As the conversation progress I mentioned I would be visiting family in the same country. The individual made arrangement with me and then asked about certain gift items. I said yes I would, no intention to. 2 days before my arrival o was told he has a 2 weeks trip out of the country. The exact 2 weeks I would be visiting. When I confronted him he began to be abusive,saying he is sorry for me. I would like all my money I spent talking refunded
Desired outcome: All the money used to chat and for subscription to be returned or at least 50 percent
This complaint has been resolved automatically due to user's inactivity.
The exorbitant charge of dating sites
I agreed to pay $19.95, but they charged my bank automatically close to $600, and there is a big difference between 20 bucks and 600 dollars. I've been on other dating sites and they charge exorbitant fees and when you ask the girl for contact information they refuse to give it (after you spent a lot of money already). Sometimes I think they make money for getting you to spend money. Perhaps this isn't true, but I wouldn't be surprised. I think these type of sites are for the jetset people who don't mind spending $10,000 or more in the first few days of communicating. If you're just a person who wants to find a date then you'll spend hundreds of dollars just to get a date which never comes, or just never pans out; either way. With the amount of money I spent on dating sites I could have went to a stripper bar and got whatever I wanted. Why strip the guy who is honest of all their money and nothing to show for it for whatever reason in the end? Avoid video chat in eurodate, it will cost you hundreds of dollars in the end. Did you know they charge for all that communication that you do on eurodate? Every time you communicate you lose money. And not just that, you lose lots and lots of money, it's almost as if someone stole your account and was using it without you knowing; that's how bad the charges for communicating on eurodate is. I know people find real love on dating sites, but some dating sites just bilk you for all you have and in the end for whatever reason you don't have anything but lots of charges to your account.
This complaint has been resolved automatically due to user's inactivity.
I am sure Eurodate works for some people, however, I feel that they don't tell the consumer who is down and out on money that they keep a "recurring" charge that keeps charging them every minute they are on video chat, which can easily run at $600 or more. Spend a few days on video chat that doesn't run more than an hour or an hour and a half and you are out of $600. If your life is not "going" well, then don't subscribe to Eurodate, more like a place for people who are well off rather than people who are on their way up. Granted, dating sites could work well for some people, but perhaps don't? go on any dating site unless you are like part of the jetset crowd with "money to burn", especially sites like Eurodate whose clientele who is doing well can easily find with their "high" budget, their partner. However, you can fall prey to people who don't give out contact information or just are asking for more and more money. I recommend that people, is this true?; before going on an expensive or any dating site, be financially spending within their means, like make way more than what they are losing, in order to make the dating site a viable and realistic way of finding a partner. This can backfire because, as I mentioned in a preceding statement, that some people don't give out contact information and/or ask for more and more money. Before Eurodate, I was on dating sites that had members Never give out their contact numbers at all; they would refuse. I don't know if my money went to the right cause or not, just ended up conversing; are people frustrating; you can't live without them, you can't live with them. To me, dating is like doing risky business like the stocks -- is this true? Whatever the case; you don't have to take my advice; you might run out of money? I don't really know?.. They don't tell you, Eurodate, that they not only charged you $19.95 that you put in, they now charged your bank $600; say what, could this be true, that your bank is down not $20, but $600. Wow, that's a huge difference..
I went through pretty much similar or exact. I signed up but didn't subscribe next thing I know I'm out $500+, what a surprise that was! I was just scrolling through, I still have some token I "purchased" so they say so we'll see where that leads. Everyman is so guarded, I provided my email address because there's no way I'm staying on this longer & they don't share personal information, crate a separate one then! What can I financially take from you? All I was looking for was Love & just got scammed, and I stayed away from match.com & Eharmony because I THOUGHT THEY WERE TOO EXPENSIVE!
I want all my money back as I was coerced into this
**side note I scrolled down a few complaints & there's this message from a gal, pretty much just like mine, that can't be a coincidence
Dear Yolanda,
Thank you for taking the time to share your experience. I’m sorry to hear that you feel this way about the app. It’s concerning to hear that you’ve found the costs and practices associated with the platform to be problematic.
Indeed, using certain services costs a fixed number of credits that you buy separately from membership. On the surface, Once you run out of credits, you will have to top up to continue using the services. To save, try online chat instead of email, unless you don't want to send a 5,000-character message every time. It costs 1 credit per message versus 10 credits for 1 email and the response comes faster. Would you consider contacting us so we can analyze your credit history and perhaps advise you on how to manage your credit efficiently? We unfortunately have limited access to your details in this platform, thus, I would highly suggest that you send us this concern to our email support@eurodate.com. We will gladly do the best we can to resolve this issue for you.
Moreover, We take allegations of suspicious activity seriously and committed to ensuring the authenticity of members thus If you suspect any concerning interaction please report them with relevant details via e-mail.
It’s not a real dating site. It’s just employees of a fraudulent company sitting behind photos of models pretending to be that person and taking your money by the megatons. Stay away.
Dear QLou, Thank you for sharing your concerns. Our app prioritizes safety, and we take allegations of fraudulent activity seriously and investigate all claims in line with anti-scam policy. Helping our clients write their success story is our intention. Please immediately report your experience with relevant details at support@eurodate.com.
FAKE company
Hello,
Eurodate is a fake dating site with the only purpose to drag money from women looking to find the real relationship.
They use fake non existing profiles of men keeping the photos of models and drag women into talking by charging £1 for each minute !
The man obviously refuse to take any contact number to further communicate by phone.
This is shame that this site still exists!
This complaint has been resolved automatically due to user's inactivity.
Euro dating
Very difficult to stop
sending me emails
This complaint has been resolved automatically due to user's inactivity.
Horrible scammers! The administration of the site is just as fraudulent as all their scammy profiles.
It's one of the lamest sites I've ever dealt with. I'm going back to J4Date
- the site I had used before all this Covid-19 disaster. Having spent Christmas alone (of course I haven't met any genuine woman on Eurodate) I was recalling how I used to spend holidays in Ukraine meeting beautiful girls. I really want to do it again, but now I'm focused on marriage and I'm going to act according to this mindset and desire. Sorry, I got side-tracked. The goal of my review is to let the readers know about uselessness and hoax of Eurodate. You can hardly meet a genuine woman there who would pursue a real relationship. There are plenty of bots. Plus some paid workers are employed and thrown in there for good measure. To cut it short, it's total garbage, not worth a cent!
This complaint has been resolved automatically due to user's inactivity.
Eurodates
Omg... Where do I begin..
Ladies please beware of eurodates... Sp I created a profile without paying.. Was spammed by lots of guys... Turns out everyone was an employee of the company (free member). What does this mean? Their job is to get us to purchase credits, text and email them on the site. They get a percentage of the profit... Never will they contact us on our personal instagram, twitter, faceboòk, email or text accounts. Even if we ask them to. They are not looking for love, they are in fact making money. To prove this I found a picture of a dirty diaper and uploaded to my profile. The spsm texts and emails continued from these fake suitors. Please avoid this site.
Desired outcome: this site does not offer women any chance of meeting an eligible man. 0% chance. therefore it is a scam. it should be prevented from operating...
This complaint has been resolved automatically due to user's inactivity.
unauthorized subscription and debiting
I signed up, but didn't subscribe, I then bought tokens to chat, but it was quite expensive. I cancelled my account. A few weeks later my account was debited, keep in mind I only used that site one day and never again.
they said it takes 10 days for a refund, and I'm still waiting no one responds to your messages. they just read your messages but you don't get a response, this app is quite expensive
Desired outcome: my money to be refunded with immediate effect
This complaint has been resolved automatically due to user's inactivity.
IMHO, J4Love.net
is head and shoulders above other dating sites.
They have mostly Eastern Europe women. I met my wife there. She is from Kiev, Ukraine. Girls on this site are properly screened and there are no scammers. It’s easy to meet genuine women, whereas meeting someone real on Eurodate is like finding a needle in the haystack. They all “love” you until you get their contact information and want to continue on free sites. That’s when drama starts and they go from hot to cold. It’s a recurring scheme because all Eurodate women are their employees. I recommend to avoid this con!
Dear William,
Thank you for sharing your experience, and we are glad to hear that you found happiness on another platform. However, we regret that your experience with EuroDate has left you feeling disillusioned.
We understand the importance of genuine connections, and we take allegations of inauthentic interactions very seriously. Our goal is to offer a safe and trustworthy environment for all users, and we do not condone the use of employees posing as members. Your concerns will be thoroughly investigated as part of our commitment to improving the platform.
If you’d like to provide further details or discuss your experience with our customer support team, we would be happy to assist you in resolving any outstanding concerns. Your feedback is invaluable to us as we work to ensure a positive experience for all members.
Erodate .comi
Unethical conduactI am complaining about your overcharging of me for multiple use of fees of $23.99 from at least septermber of 2021 to October of 2021 .My bank ttell me they have blocked at least 50 transactions and this site is know as fraudulent I find is very sad . I believe what is happening is the fee is paid and then it is multiplied .
I have reported this problem to the fraud team at the NAB that suggested i get back to you Please repay funds so I can cntinue
Desired outcome: whatever has been overcharged
This complaint has been resolved automatically due to user's inactivity.
Eurodate
It just got to be too expensive, the one guy I chatted with kept asking for gifts and they are not free, so I figure he has to be making money or some kind of perks, Everytime he gets a gift. So that told me I am not going to find my soulmate or anything else. I've read the reviews, I should have read them to begin with but didn't do that. I was sad that I had just broke up with someone, and that was taken advantage of.
Desired outcome: Refund
This complaint has been resolved automatically due to user's inactivity.
Signing up
Hi there. I'm trying to sign up on the website and it needs me to confirm/activate my account via email. Problem is I'm not receiving any email from Eurodate, no matter how many times I try. Please assist me.
Email: [protected]@gmail.com
This complaint has been resolved automatically due to user's inactivity.
EuroDate.com
I signed up not even 3 hours ago and agreed to only 19.99 I called my bank after 15 pending transaction of 15.99 unauthorised funds. And like previous subscribers I 2 found out your scam in the first hour... algorithm answers...lol who do u think you are pulling a move like this..
The models you hire as a scam will now be taken to task with your company unless you refund me every cent and ensure you shut this down. This is a fraudulent operation . SCOTLAND YARD SHOULD BE MADE AWAY OF.
Desired outcome: full refund
This complaint has been resolved automatically due to user's inactivity.
SOL - payment issues - refund
I just have deleted my account from Eurodate.com with huge disappointment. I was using their services since October 2019 and spent a substantial amount of money (€2.99 + €19.99 + €20.99 (28.10.19) + €20.99 (4.11.19) + €20.99 (10.12.19) + €59.99 (20.2.20) + €59.99 (28.2.20). All these transactions can be seen on my bank account statement. In the beginning I used to purchase credit packages and unused credits were being possible to carry forward to the next month and so on, but now their policy says that you must renew your membership every month, for example, €59.99/150 credits. Their services are overpriced, money-oriented, and not satisfactory at all. Almost 16 months of experience and with keen observations now I understand that their users are not real people. In your search, you will never see someone from your town or country. They seem operators or fake people hired by God knows who. You will receive a lot of romantic letters, photos, and often videos by no means, and in order to unlock them, you must pay a huge price. Do they really pay? The users would ask did you see or read them? I used to focus on a couple of members I was interested in and had the impression that let's get to know each other in the messages and one day you would decide to meet up in real life. It was going perfect until I used to ask to organize the first physical meeting after 9 months or 11 months, but members used to become silent, diversify, make excuses and sometimes avoid or ignore the conversations. Research has claimed that real people - humans - meet up in real life maximum within six months if they are involved in an online relationship. There are so many other issues, people fake their town, occupation, keep changing the cities they live in. They never justify in conversations, communications are inconsistent provided the pervious chat, you receive sometimes Russian message from English users. Member in Michigan (USA) is always online during the UK daytime and offline during the night. Members never shared any information about other popular and well-established social media accounts (like Facebook, Instagram, Twitter, LinkedIn, WhatsApp, or contact number, they must have at least one) so you can communicate outside this pricy application, however, they are romantically interested in you. All members are good looking models, professional, romantic, well-maintained physique and yet they are single and would remain single for me and everyone paying to the platform. In the US sometimes people's marriages do not survive for 16 months and here I'm still struggling to see my romantic interest in real life after 16 months of conversation. So my demand is can Eurodate give me at least one user's real identity so I could travel to their city or country and see that they really exist on Earth? If not then (regardless of their terms, conditions, or policies), they must refund all my money back to my account.
Desired outcome: Refund
This complaint has been resolved automatically due to user's inactivity.
Online dating service
I signed up for this site about a month ago. Lat week I logged on and provided payment information to begin corresponding with people that had contact me. I agreed to a fee of $19.99. Shortly after logging on, I was prompted to "refill my account" which I attempted to do over and over because the charges were not being approved. I called customer service for the site and was told to change internet servers and credit cards, which I did. Again, it appeared that the charges were not going through, so I tried over and over to "refill". eventually I gave up after exchanging a few online messages and emails. Apparently, the charges were going through and I was charged 5 charges of $15.99 on my American Express, and 10 charges of $15.99 on my Chase Visa. I contacted both credit credit cards and was told to work it out with the company. Euro-date is a scam with robots that keep you online, while using up the credits and prompting you to "refill". I have canceled my subscription and would like a full and complete credit.
This complaint has been resolved automatically due to user's inactivity.
Misled on costs of service and false deduction of credits on account
Cost of services:
Basic Chat costs 1 сredit per minute;
Offline Message sending costs 1 credit per message (160 symbol limit);
Mobile App Message sending costs 1 credit per message (160 symbol limit);
Email costs 10 credits each
Above are some of the costs to participate in this site.
My credits were used while I was online with other online members as we were chatting in real time therefore both online... But when questioned where and how my credits had been used... I was informed I had used them offline. How? I was informed of this by an agent on live support and told after checking the chat logs showed I was chatting offline... Which is impossible. Each message used one credit when it should have been one credit per online minute.
I resigned I was not getting anywhere and clarifying with the agent that to chat online with a member they must display the green dot by their profile photo... Therefore I was happy I understood the one credit per online minute... And decided to purchase a further 20 credits, just to test a theory, as I wasn't convinced by the agents explanation.
I started an online live chat with a member and within the one conversation I had 11 credits taken from me for 5 messages within te one conversation... Possiblt over two minutes which still should only have equated to 7 credits.
I tried to explain this to th e agent once more but it was like talking to a brick wall... He was agreeing my credits had been used in an online chat but was not grasping that this shouldn't have happened.
The upshot of it is that the costing policy says one thing and the system does another... in the favour of the app... of course.
Feel totally frustrated and ripped off and very very disapointed.
Don't sign up
This complaint has been resolved automatically due to user's inactivity.
Yes, EuroDate.com is a legitimate online dating platform that focuses on connecting individuals primarily in Europe.
EuroDate.com uses security measures to protect user data, but it's always good to read their privacy policy to understand how your information is used.
EuroDate.com has measures in place to verify profiles and combat fake accounts, but the effectiveness of these can vary. Always be cautious when interacting with new contacts.
The EuroDate.com website uses encryption and secure payment processing technology to protect user data during online transactions.
EuroDate.com provides customer support, but individual experiences may vary. Check online reviews for a better understanding of customer satisfaction.
Prices at EuroDate.com may vary, but they generally aim to be competitive within the online dating market.
EuroDate.com has a refund policy for certain situations. Be sure to review their terms and conditions for more information.
While EuroDate.com is a legitimate dating platform, online dating sites can be targeted by scammers. Always be vigilant and report any suspicious activity to their customer service.
When researching EuroDate.com, read multiple reviews from different sources to get a well-rounded understanding of the platform.
EuroDate.com may offer occasional promotions or discounts. Check their website or sign up for their newsletter for the latest information.
EuroDate.com aims to provide transparent pricing, but always review the final price and any additional fees before completing a purchase or subscribing to a service.
EuroDate.com should adhere to privacy laws and guidelines to protect user data. Be sure to review their privacy policy for more information.
Safety when using dating platforms like EuroDate.com involves being vigilant about sharing personal information, reporting suspicious activity, and taking precautions when meeting someone in person.
The activity and responsiveness of users on EuroDate.com can vary. Check user reviews or try the platform to understand the user engagement level better.
Overview of EuroDate.com complaint handling
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EuroDate.com Contacts
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EuroDate.com phone numbers+1 (800) 283-0545+1 (800) 283-0545Click up if you have successfully reached EuroDate.com by calling +1 (800) 283-0545 phone number 0 0 users reported that they have successfully reached EuroDate.com by calling +1 (800) 283-0545 phone number Click down if you have unsuccessfully reached EuroDate.com by calling +1 (800) 283-0545 phone number 0 0 users reported that they have UNsuccessfully reached EuroDate.com by calling +1 (800) 283-0545 phone number+1 (888) 980-9770+1 (888) 980-9770Click up if you have successfully reached EuroDate.com by calling +1 (888) 980-9770 phone number 0 0 users reported that they have successfully reached EuroDate.com by calling +1 (888) 980-9770 phone number Click down if you have unsuccessfully reached EuroDate.com by calling +1 (888) 980-9770 phone number 0 0 users reported that they have UNsuccessfully reached EuroDate.com by calling +1 (888) 980-9770 phone number
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EuroDate.com emailssupport@eurodate.com100%Confidence score: 100%Support
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EuroDate.com address2, Sir Аugustus Ваrtоlо Str, Та' Хbiex XВX, 1091, Malta
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EuroDate.com social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 17, 2024
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