BlackPeopleMeet.com
Reviews and Complaints

Blackpeoplemeet.com is Horrible ! Even their phone number does not work. False claims of finding romance. Administrators contact you to trick you into thinking you’re getting messages. Once you pay, communications stop. Account Settings do NOT work. They hold you hostage. Account Settings always say unavailable, try later so you can’t delete account. Same pics of people for years; some not valid. They lie. They hurt others. They hide behind technology blocking techniques. Please stay away from these dishonest people !

I have been unable to login on my mobile device since 9/2/2024 (see attached screenshots). My membership is almost a year old. I cancelled it today using a desktop computer to prevent renewal and automatic charges on my card next month. To drastically understate it, the experience has been a less than desirable experience. There is obviously isn’t a human verifying profiles when a profile can be created with a picture of a picture. The vetting process is severely inadequate.

There used to be responsive, reliable customer service by phone available before the platform was merged under the MATCH.com umbrella. I’m looking forward to corporate accountability hopefully in the near future. Personally, I’m content to keep my money in my pocket. Tired of corporations picking my pockets and getting away with it. The FCC or another entity might be able to hold MATCH accountable.

I have sent many requests that they cancel this subscription. I was shocked and very very concern that where were an excessive number of no photo profiles from all over the U. S. even after I filtered Dallas Texas only, I was genuinely concerned with my personal safety and security. There profiles can see my pictures etc and I cannot view their pictures or they have many many profiles with no pictures and no information. I have Demanded that this account be closed. They continue taking money out of my account and I disconnected this after only 3 days or so . Account: [protected]@yahoo.com. Please Make this cancel this. KD Harris cell: [protected]

For over 2 years now, Blackpeoplemeet.com, with all it's apparent A.I. generated email responses, just plainly and blatantly has refused to address just a simple issue that can easily be corrected if they had actual human customer service representatives working for tge company responding to I am guessing thousands of complaints. Whatever this phone number verification that this website/app is choosing to use to verify anyone's account, is a complete joke in my opinion. That is the sole purpose of my complaint. I cannot verify my account, simply because the only phone number I've ever owned, so of course I used it to verify my account, cannot be used to verify my account. Just dumb all the way around and I cannot get a human being to rationally remedy the situation.

I was hacked beginning of October. I cannot get into my account you guys said there’s a problem to contact you and I have to two different customer service emails three times or four I am a paid member from September to December 15 or later you keep giving the case numbers I’ve tried to reach you 3/4 customer service emails no response yet times nothing is resolved when I try to login and all it says is there’s a problem with your account contact us at some email which I did And still can’t get in. It’s over six weeks. I need a refund ASAP. Very disappointing. The customer service information does not help whatsoever. You don’t address my issue you send me Gen. information with FAQs.

[protected]@aol.com.

Horrible- paid member- locked out, customer service does not help you, even after you provide the information they requested to resolve the issue. No customer service phone number either all communications are via email so you will be ignored- and nothing you can do about it. Worst experience ever. Of I could leave a review with no star I would. Try the BLK dating app. To top it off I'm a paid member! Use BLK app have not had full access since I paid for subscription. BLACK PEOPLE MEET IS A RIP OFF.

I upgraded my membership, on 6/28/23 paid on 6/28/23, got logged out and now I cannot log back in. I get messages saying my email and password is incorrect. Tried to reset my password, would not send me the password rest email. If this cannot be resolved, I would like to cancel my membership because on 6/it will automatically be renewed at the end of the subscription

I attempted to email the website itself at [protected]@support, blackpeoplemeet.com but get an email telling me recipient address rejected. Undeliverable.

I can be reached [protected]@yahoo.com

My name is Martha Allen. I subscribed a subscription from BlackPeopleMeet for 18,98 plus 1.14 in taxes for a month

On May 01, 2023. . I cannot retrieve my account with them until I verify my telephone number. I have a new telephone number and the same email. Therefore I cannot get into my account. They want me to verify from the old telephone number which I cannot do. I have sent them a few emails but no response at all. They have my money but I can’t access anything to cancel my account and to take my bank card off of automatic. I want my money back and I want to cancel my subscription

Hi,

I am very unsatisfied with the men that you all picked for me. Just down right awful. This site takes your money and have the same men on there from previous years when I had you guys before. I tried dating a couple of men from your site and they were not the kind of men that I'm attracted to and would want.

Please do something about this before many others start to leave. I want my money back. I did not use the full 3months of dating using your app. Please refund my money.

Thank you,

I created a profile on blackpeoplemeet.com. Everything was working fine until I upgraded my account to a paid account. As soon as the payment went through I was locked out of my profile! I was sent to a "verify account" screen which asked to enter my phone number to be sent a code well I never received the code. After 2 days of searching for a way to contact customer service I found that they are under a company called Media Group which also has Match.com. They have no customer service phone number & were no help at all! The only thing I got was the run-around and I still can't access the site to even delete my profile and they won't agree to do it for me even though I have requested it.

I joined Black People Meet a few years ago, Out of no where my account was blocked and my funds to join stolen, I contacted Black People Meet and was told I violated. I asked what violation and was given no explanation I requested my funds refunded or my account un blocked. I am a disabled veteran I did not and would not violate any of Black People Meet's policies ( No one would show me of any violation) My funds were stolen and my account blocked ... [protected]@yahoo.com. Philip Green

The account was renewed even though I disconnected the automatic payment at which time it updated stating I could use the site until the subscription expired That's not what happened it renewed and debited my bank account. I did not want to continue this service There is no customer service to discuss this situation.

It took the money even though I disabled the auto pay how is that legal

Shelly Flood

[protected]@gmail.com

[protected]

Cannot login to site since 2/5/2023. I have a paid membership. All I get is a white blank page? No information why page is blank or how to correct the problem and login in to site. Now every time I try to login this white page comes up, before when click on login it went to site without any problems. When I try google to login to site, the white page appears there also after trying to login.

I paid $41.52 for a 6 month subscription on 12/28/2022. The next thing I know I couldn't login to my account. I thought I have forgotten my password. So I changed but wasn't allowed to retrieve the "confirmation code." I changed the password again, thinking that it was a computer glitch. Still couldn't receive confirmation code. I did this about 3 or 4 times. Finally, I called customer service @ [protected]. I was told this had to be escalated. I received an email response that said this:

Jeremie D. (Black People Meet)

Jan 5, 2023, 12:17 AM CST

Hi meshon,

Please know that due to our Terms of Use, your account has been terminated. We believe this action to be in the best interest of our member community.

Any new accounts created will be subject to review and will be immediately terminated. To review the Terms and Conditions, go to the website and click the Terms of Use link located at the bottom of the page.

Best,

Customer Care Support

No explanations or reasons as to why my account was terminated. And they took my $ after I renewed for 6 months

I am allowing a family member to use the cell phone I pay for so, I can only be contacted on my LANDLINE.

What do I do?

I live alone here with my dog.

No One else has access to my apartment and, yes, I live alone!

Please allow me to collect messages from interested men.

Thank you.

Rumanatha Moody, MD

(aka Jamilah)

aka Moody-Ali

[protected]

They wuld do anything to lure you into subscription. There is no quality, just a huge ripoff. Well once bitten twice shy. I have become more careful after using this site. I did my due diligence.

I found J4Date.club

to be efficient service and I found my love there. What’s most amazing it took only three weeks! It was a miracle after wasting so many months and even years of my life on other lousy phony sites and apps that had nothing to do with real dating. My recommendation is to stop wasting money and time on blackpeoplemeet All they do is demand more and more money from you without giving you any real service. Better find other avenues. There are plenty of legitimate dating sites

I joined BPM 2years ago. Somehow I forgot my password. To compound this problem in the last 2 years I have had to change debit cards and have forgotten the original debit card I used to open my BPM account. Thus, I was unable to access my account and renew my membership and to make changes on my profile. I have the same email address so the system will not allow me to do anything and I'm seemingly locked out. This is not a complaint. It is a request for help to get back into the website. My profile is simply Jeff, which is my name and on the site. Please, help me.

Black People Meet = Hate - I paid then CEO terminated my account

I paid post a photo description served under 2 Presidents and treated this way?

You all need to seek help stop voting Donald Trump and stop supporting Kanye West (now known as Ye) and Kyrie Irving

BPM CEO and everyone below shows that Martin Luther King Jr. and Muhammad Ali are still right hate and racism is still alive and well

Not medical doctors not smart enough or spiritual enough to help my family and save my wife's life if so I would never have been on BPM I'd be spending time with my family

You aren't Americans your hate and racism needs sent into space your lives are Godless heartless without love

Walmart founder Sam Walton Jeff Bezos Bill Gates Elon Musk Mark Zuckerberg Larry Page/Sergey Brin google founders are about inclusivity

I paid to be a member now I get this message and cannot go any further —

Verify your identity

We need to send you an authorization code

Tap continue to get a confirmation number. Message and data rates may apply

But it won't allow to tap/click continue

I paid to be a member but now cannot access/login my BlackPeopleMeet.com account help? What is going on? dominic uzzo Tahlequah, Oklahoma User ID: Life

They use fake profiles. They send fake messages. There is no quality, just a huge ripoff. Well once bitten twice shy. I have become more careful after using this site. I did my due diligence. I found J4Date.club

to be efficient service and I found my love there. What’s most amazing it took only three weeks! It was a miracle after wasting so many months and even years of my life on other lousy phony sites and apps that had nothing to do with real dating. My recommendation is to stop wasting money and time on blackpeoplemeet All they do is demand more and more money from you without giving you any real service. Better find other avenues. There are plenty of legitimate dating sites

I have attempted to re active my Black People Meet Dating Site Paid Account. My account is paid through October 2022.

Everytime I attempt to sign in, Black People Meet Website system generates a page that tells me I have to call [protected]. Only get voicemail.

I have not been able to enter my paid account since last Friday, today in Monday. I have called the above number over and over and only get a voice message