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CB Dating Services BlackPeopleMeet.com charged my credit card after I cancelled
BlackPeopleMeet.com

BlackPeopleMeet.com review: charged my credit card after I cancelled 10

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Author of the review
1:02 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

I cancelled the moment I realized that i was overcharged, and was told that I will not receive a refund. I cancelled my membership and have not visited the site since. i am currently disputing it with my cc company. They are just greedy, and does not consider other peoples feelings. When you cancel a service, you should be refunded.

Update by Marchea
Nov 01, 2013 6:58 pm EDT

Maybe you have not been ripped off, so go sit down somewhere.com ##

10 comments
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badbrowing207
US
Mar 28, 2011 5:28 pm EDT

Blackpeoplemeet.com re-authorized my account w/o my permission after a few years of dormancy. They hung up when attempted to get charges re-imbursed. ###!

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Janecc
Memphis, US
Apr 04, 2011 1:09 am EDT

I paid for six month of service on the dating site blackpeoplemeet.
I have been removed from the site after four month without a reason. I have tried unsuccessful to contact to the web site for a refund or find out why i was locked off the site.

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Jazzyboo
Apple Valley, US
Oct 17, 2012 8:17 am EDT

What phone number did you contact them at?

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Drew Dudley
St. Louis, US
Jan 28, 2013 10:34 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I paid to renew my account in October for Six months that end in April, not January 26, I have sent two emails an no one have call me or fix my account, please credit my account for my 6 mos.

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jaybe63
Miami, US
Apr 05, 2015 8:46 am EDT

I opted out of automatic renewel weeks ago. I even told members that yesterday was my last day. Now today I go on there to see if indeed they had not renewed my account because I worked last night and I wanted to delete all my pics. Once again, they renewed my account after I opted out. This is the second time! I know how to opt out of automatic renewel. Several members said "good luck with that" because I selected do not renew and my card was charged anyway. Seems like a pretty common practice. I am going to seek legal relief for their transaction once again. I have screen shots of my sent messages as well as my do renew. Such a shame you can't rely on them to do the right thing.

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gpmtx
US
Jan 28, 2017 2:23 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of jaybe63

SAME HERE, THIS HAS HAPPENED 2 MONTHS IN A ROW, IT IS A RIP OFF. LAST TIME THEY TOLD ME TO TAKE A SCREEN SHOT OF MY ACCOUNT AND I DID, SO LETS SEE WHEN I CONTACT THEM NOW...it started out as a good site but now its just a RIP OFF!

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Reviewer60823
Feb 08, 2016 7:26 pm EST

I've been trying to cancel my subscription for the last 120 days somehow you keep renewing my contract I am very dissatisfied with this site and I'm dissatisfied with the way you're handling my situation I would like to terminate the use of this Site immediately and I would like you can give me my money back for the last renewal

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gpmtx
US
Jan 28, 2017 2:23 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I am glad to know that i am not the only one and this wasnt something i did on my own.

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Josefine Loehr
US
Feb 08, 2016 8:25 pm EST

my AVG did not like turbo clean and deleted it so i am out of turboclean even though avg apologised for that mistake yet i cant get it back so can you help me>

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gpmtx
US
Jan 28, 2017 2:24 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

they keep renewing my account when i have put that i did NOT want automatic renewal.

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  1. BlackPeopleMeet.com Contacts

  2. BlackPeopleMeet.com phone numbers
    +1 (866) 727-8920
    +1 (866) 727-8920
    Click up if you have successfully reached BlackPeopleMeet.com by calling +1 (866) 727-8920 phone number 2 2 users reported that they have successfully reached BlackPeopleMeet.com by calling +1 (866) 727-8920 phone number Click down if you have unsuccessfully reached BlackPeopleMeet.com by calling +1 (866) 727-8920 phone number 0 0 users reported that they have UNsuccessfully reached BlackPeopleMeet.com by calling +1 (866) 727-8920 phone number
  3. BlackPeopleMeet.com emails
  4. BlackPeopleMeet.com address
    8750 North Central Expressway, Suite 1400, Dallas, Texas, 75231, United States
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  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 14, 2024
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