BlackPeopleMeet.com review: my account paid can not log back in. 52

The company will not return my e-mail for a password reset and they just charged my account.

I had the same problem, I sent three email for a password reset. I had problems logging on. Dont know if my account was terminated but I cannot logged on. Hope they do not charge my account, at least they could have the decency and reply to my email. Anyway the site is not that all great, they say its free but after a while they charge you.

There is not any way to contact anyone concerning the matter of them changing tthe password...then not being able to use password that was assigned... there is some lame e-mail reply that does not have a place for and person to reset password...

I've had the same issue! I'm very upset cause i had just paid for a 5 month and they took my money and never responded to any of the 4 e-mails i've sent. Their just saying my e-mail is invalid, how when i'm using it now & every other day...

If you want to contact customer service, the website is owned by People Media. I obtained this info first by calling [protected]. But calling that number only got me the option to leave a voicemail. So when I heard the name People Media, I googled it and a BBB report came up. Here is the contact information:

1080 East Pecos Road Suite 18 PMB 417
Chandler, AZ [protected]
Tel: [protected]
Fax:

I am a "NEW" Member at BPM, (BlackPeopleMeet.com ) and I already sent my Membership Payments, by U.S $120, by Cash, through, "MAIL IN ORDER", last November 23, 2009, through EMS, ( International Express Mail Service ), and I have an original Receipt, Proof of delivery, and It took me for almost TWO MONTHS, after keep on sending them my e-mail Questioning, Inquiring BPM (BlackPeopleMeet.com), whether or Not they have received my Payments, and other documents that I already Sent to their given Profaganda address office at:

BlackPeopleMeet.com

PMB # 417M
#1080 E. Pecos Rd. Suite 18
Chandler, AZ, [protected]
U.S.A

However, It seems that They are replying my Complaint e-mail, through, .." COMPUTER GENERATED MSGS!, ...and It appears that they are denying my Subscription Payments, that I sent to their BPM Office given address, ...One thing BAD Is I discover, through United States Postal Service EMS, through Track & Confirm, ...

PLEASE READ!, ..."ALL" THE COMPLAINANTS!

From: Belle Garcia
Subject: Fw: RE: Why does my account show as "Free" when I've already Paid!
To: customer-care@support.BLACKPeopleMeet.com
Cc: "Lorna Subida"
Date: Saturday, January 16, 2010, 10:26 AM

--- On Sat, 1/16/10, Belle Garcia wrote:

From: Belle Garcia
Subject: Fw: RE: Why does my account show as "Free" when I've already Paid!
To: "customer-care@support.BLACKPeopleMeet.com"
Cc: "Lorna Subida"
Date: Saturday, January 16, 2010, 10:20 AM

--- On Sat, 1/16/10, Belle Garcia wrote:

From: Belle Garcia
Subject: RE: Why does my account show as
To: customer-care@support.BLACKPeopleMeet.com
Cc: "Lorna Subida"
Date: Saturday, January 16, 2010, 10:08 AM

To: customer-care@support.BLACKPeopleMeet.com
From: Lorna Subida ,
Date: January 16, 2010, Saturday @ 5:30 PM Philippine Time, ...
Re: CAN YOU GIVE US YOUR CONTACT NUMBER?

IT SHOWS ON RECORD- THAT BPM "ALREADY RECEIVED MY PAYMENT THROUGH MAIL BY THE CERTAIN NAME D MARTELL LAST NOVEMBER 28, 2009 BUT IT APPEARS THAT NO FURTHER LEGAL ACTIONS IN YOUR PART IS DONE YET, ...

CAN WE ASKED YOUR CONTACT FAX NUMBER THAT I ALREADY ASKED?, .SO WE COULD SHOW YOU THE PROOF/EVIDENCE THAT YOU ALREADY RECEIVED AND WITH A SIGNED OF A CERTAIN D MARTELL ON NOVEMBER 28, 2009 AT 10:28 AM, ...

AND CAN YOU PLEASE, TO GIVE US THE NAME OF A BPM ( BLACKPEOPLEMEET.COM) CUSTOMER CARE REPRESENTATIVE!, ...EVERYTIME YOU REPLY MY E-MAIL IN REGARDS OF THE STATUS OF MY MEMBERSHIP, IT WAS THE SAME MESSSAGE!, AND YET WITHOUT ANY ACKNOWLEDGMENT GIVEN NAME FROM ANY OF YOUR BPM CUSTOMER CARE REPRESENTAIVE?...MAY I KNOW ONCE AGAIN, WHO IS THE BPM, CUSTOMER CARE REPRESENTATIVE WHO ALWAYS REPLY THIS EMAIL?...AND?...MAY I KNOW "WHY" YOU DID NOT GIVE ME ANY OF YOUR CONTACT NUMBER, FAX NUMBER ETC?, ...WHICH IVE MENTIONED WITH E-MAIL YESTERDAY JANUARY 15, 2010 FRIDAY?, ...WE NEED YOUR "CONFIRMATION", ...AND I HAVE THE RIGHT TO KNOW WHAT HAPPENED TO MY MAIL...I HOPE FOR THE SOONEST ACTIVATION OF MY MEMBERSHIP PROFILE.

THANK YOU, AND WE ARE EXPECTING YOUR LEGAL ACTION REGARDING MY MEMBERSHIP THAT YOU ALREADY RECEIVED ON NOVEMBER 28, 2009 AT 10:28 AM, THAT WAS DELIVERED IN CHANDLER, AZ, 85225, ...

THANK YOU AND LOOKING FORWARD TO YOUR SOONEST LEGAL ACTIONS, ...

TRULY YOURS,

MS. LORNA G. SUBIDA
#67 LOWER CABINET HILL, MICAEL ST,
BAGUIO CITY,
PHILIPPINES, 2600
E-MAIL bellegarcia13@yahoo.com
BPM Username Id: GREENLADY27

To All the Staff of BPM, ( BlackPeopleMeet.com )

This refer to the Membership Payments, My Profile documents, with reference number # 22X7661027, from BPM...with member id # 22X8076766, from BPM, that I sent to your office BPM ( BlackPeopleMeet.com ), last November 23, 2009, together with U$ 120, dollar, through EMS International Express Mail Service...
I communicated through e-mail with your office ( herein attached copy ) yesterday, which was dated: January 14, 2010, (Wednesday)@ 5:30PM, Philippine Time, ...with BPM, confirmation number received V113855:011310, Inquiring whether or not you have received my Profile documents together with my Membership Payments of U$120, ...but the answer Is Negative, ... ( herein attached copy ) Dated: Wednesday, January 13, 2010, 6:39 PM, From: customer-care@support.BLACKPeopleMeet.com

I have consulted, verified with our local Postal Service, with assistance of my private lawyer, that your office BPM received on NOVEMBER 28, 2009 at 10:28 AM, the said items/ parcel documents and signed by a certain D MARTELL, ...with Track & Confirm label/receipt Number: EE200616861PH, ...Class: Express Mail International, ...Status: DELIVERED, ...Your Item was delivered at 10:28 AM on November 28, 2009 in CHANDLER, AZ 85225, ...The item was signed for by D MARTELL.

Detailed Results:

. Delivered, November 28, 2009, 10:28 am, CHANDLER, AZ 85225
. Out for Delivery or Available at PO Box, November 28, 2009, 10:02 am, CHANDLER, AZ 85225
. Sorting Complete, November 28, 2009, 9:32 am, CHANDLER, AZ 85225
. Arrival at Post Office, November 28, 2009, 9:00 am, CHANDLER, AZ 85225
. Processed through Sort Facility, November 28, 2009, 7:16 am, PHOENIX, AZ 85026
. Inbound Out of Customs, November 27, 2009, 8:34 am
. Inbound Into Customs
. Inbound International Arrival, November 26, 2009, 10:32 am, ISC SAN FRANCISCO (USPS)...

Please, acknowledge receipt of the said Items/ documents and for the purpose of communicating further with your office BPM, ( BlackPeopleMeet.com ) Kindly SEND me your contact number through Fax Machine, ...and the name of the head Personnel of your office BPM, ...We are looking forward to your answer soonest!, ...

Very Truly yours,
Ms. Lorna Subida
#67 Lower Cabinet Hill,
Micael St. Baguio City
Philippines, 2600
My id Username at the BPM---GREENLADY27
My e-mail add: bellegarcia13@yahoo.com

--- On Sat, 1/16/10, customer-care@support.BLACKPeopleMeet.com wrote:

From: customer-care@support.BLACKPeopleMeet.com
Subject: RE: Why does my account show as
To: bellegarcia13@yahoo.com
Date: Saturday, January 16, 2010, 12:37 AM

Thank you for your e-mail.

At this time, our records do not show that your payment has been received yet. Once we receive your payment, your account will be upgraded within 72 hours.

Our goal is to provide the best service possible to our members. We value your opinion and encourage you to take our brief survey. The information received from your response will help us continually improve upon the quality of service we provide. Please click on the link below to proceed to the survey.

www.surveymonkey.com/s.aspx?sm=M9iSI6bZmlRMHuIwappX_2bA_3d_3d

Thank you and please let us know if we can assist you further with this or anything else in the future.

Customer Service

Your Feedback:
From: Lorna Subida
Subject: Re: Other/ We have the Official acknowledgment of receipt
To: customer-care@support.BLACKPeopleMeet.com
Date: January 15, 2010 Friday @ 11:30PM Philippine Time

To All the Staff of BPM, ( BlackPeopleMeet.com )

This refer to the Membership Payments, My Profile documents, with reference number # 22X7661027, from BPM...with member id # 22X8076766, from BPM, that I sent to your office BPM ( BlackPeopleMeet.com ), last November 23, 2009, together with U$ 120, dollar, through EMS International Express Mail Service...
I communicated through e-mail with your office ( herein attached copy ) yesterday, which was dated: January 14, 2010, (Wednesday)@ 5:30PM, Philippine Time, ...with BPM, confirmation number received V113855:011310, Inquiring whether or not you have received my Profile documents together with my Membership Payments of U$120, ...but the answer Is Negative, ... ( herein attached copy ) Dated: Wednesday, January 13, 2010, 6:39 PM, From: customer-care@support.BLACKPeopleMeet.com

I have consulted, verified with our local Postal Service, with assistance of my private lawyer, that your office BPM received on NOVEMBER 28, 2009 at 10:28 AM, the said items/ parcel documents and signed by a certain D MARTELL, ...with Track & Confirm label/receipt Number: EE200616861PH, ...Class: Express Mail International, ...Status: DELIVERED, ...Your Item was delivered at 10:28 AM on November 28, 2009 in CHANDLER, AZ 85225, ...The item was signed for by D MARTELL.

Detailed Results:

. Delivered, November 28, 2009, 10:28 am, CHANDLER, AZ 85225
. Out for Delivery or Available at PO Box, November 28, 2009, 10:02 am, CHANDLER, AZ 85225
. Sorting Complete, November 28, 2009, 9:32 am, CHANDLER, AZ 85225
. Arrival at Post Office, November 28, 2009, 9:00 am, CHANDLER, AZ 85225
. Processed through Sort Facility, November 28, 2009, 7:16 am, PHOENIX, AZ 85026
. Inbound Out of Customs, November 27, 2009, 8:34 am
. Inbound Into Customs
. Inbound International Arrival, November 26, 2009, 10:32 am, ISC SAN FRANCISCO (USPS)...

Please, acknowledge receipt of the said Items/ documents and for the purpose of communicating further with your office BPM, ( BlackPeopleMeet.com ) Kindly SEND me your contact number through Fax Machine, ...and the name of the head Personnel of your office BPM, ...We are looking forward to your answer soonest!, ...

Very Truly yours,
Ms. Lorna Subida
#67 Lower Cabinet Hill,
Micael St. Baguio City
Philippines, 2600
My id Username at the BPM---GREENLADY27
My e-mail add: bellegarcia13@yahoo.com

--- On Wed, 1/13/10, customer-care@support.BLACKPeopleMeet.com wrote:

From: customer-care@support.BLACKPeopleMeet.com
Subject: RE: Other
To: bellegarcia13@yahoo.com
Date: Wednesday, January 13, 2010, 6:39 PM

Thank you for your e-mail.

We are very sorry but no payment has been received for your account on BLACKPeopleMeet. We suggest never sending cash for your payment. You should always send a form that can be tracked and traced.

Thank you and please let us know if we can assist you further with this or anything else in the future.

Customer Service

Your Feedback:
Dear BPM, ...

Greetings!, ...This is my 3rd emails from your good office in regards of my account "membership" and the cash money that I sent since Last NOVEMBER 23, 2009, "Mail In Order" terms of payments, that I choose, ...In order to be one of your Pay Subscriber, ...

May I ask once again, If however, did you received the Payments yet?...Can you pls Inform me as soon as possible If you already received my payments, ( Mail In Payments ) to your good office, ...I will appreciate your Help, and Kindness, ...

Looking forward to hear from BPM, soonest!, ...

Sincerely yours,
Greenlady27
E-mail...bellegarcia13@yahoo.com
JANUARY 13, 2010 (Wednesday)@ 5:30PM, Philippine Time, ...

V113855:011310

V173714:011510

SENT E-MAIL TODAY AT BPM ( BLACKPEOPLEMEET.COM )
JANUARY 16, 2010 SATURDAY AT 6:15 PM PHILIPPIINE TIME, ...
Thank you for contacting customer service! We appreciate your feedback.
Your case number is [protected].
Please save this for your records. We're making every effort to respond to your e-mail within 48 hours.
.

I SENT IT TWICE JUST NOW JANUARY 16, 2010, @ 6:25 PM PHILIPPINE TIME, .
Thank you for contacting customer service! We appreciate your feedback.
Your case number is [protected].
Please save this for your records. We're making every effort to respond to your e-mail within 48 hours.
...

People Media Satisfaction Survey
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Please let us know how you think we can improve our Customer Service communications.
From: Belle Garcia
Subject: RE: Why does my account show as
To: customer-care@support.BLACKPeopleMeet.com
Cc: "Lorna Subida"
Date: Saturday, January 16, 2010, 10:08 AM

To: customer-care@support.BLACKPeopleMeet.com
From: Lorna Subida ,
Date: January 16, 2010, Saturday @ 5:30 PM Philippine Time, ...
Re: CAN YOU GIVE US YOUR CONTACT NUMBER?

IT SHOWS ON RECORD- THAT BPM "ALREADY RECEIVED MY PAYMENT THROUGH MAIL BY THE CERTAIN NAME D MARTELL LAST NOVEMBER 28, 2009 BUT IT APPEARS THAT NO FURTHER LEGAL ACTIONS IN YOUR PART IS DONE YET, ...

CAN WE ASKED YOUR CONTACT FAX NUMBER THAT I ALREADY ASKED?, .SO WE COULD SHOW YOU THE PROOF/EVIDENCE THAT YOU ALREADY RECEIVED AND WITH A SIGNED OF A CERTAIN D MARTELL ON NOVEMBER 28, 2009 AT 10:28 AM, ...

AND CAN YOU PLEASE, TO GIVE US THE NAME OF A BPM ( BLACKPEOPLEMEET.COM) CUSTOMER CARE REPRESENTATIVE!, ...EVERYTIME YOU REPLY MY E-MAIL IN REGARDS OF THE STATUS OF MY MEMBERSHIP, IT WAS THE SAME MESSSAGE!, AND YET WITHOUT ANY ACKNOWLEDGMENT GIVEN NAME FROM ANY OF YOUR BPM CUSTOMER CARE REPRESENTAIVE?...MAY I KNOW ONCE AGAIN, WHO IS THE BPM, CUSTOMER CARE REPRESENTATIVE WHO ALWAYS REPLY THIS EMAIL?...AND?...MAY I KNOW "WHY" YOU DID NOT GIVE ME ANY OF YOUR CONTACT NUMBER, FAX NUMBER ETC?, ...WHICH IVE MENTIONED WITH E-MAIL YESTERDAY JANUARY 15, 2010 FRIDAY?, ...WE NEED YOUR "CONFIRMATION", ...AND I HAVE THE RIGHT TO KNOW WHAT HAPPENED TO MY MAIL...I HOPE FOR THE SOONEST ACTIVATION OF MY MEMBERSHIP PROFILE.

THANK YOU, AND WE ARE EXPECTING YOUR LEGAL ACTION REGARDING MY MEMBERSHIP THAT YOU ALREADY RECEIVED ON NOVEMBER 28, 2009 AT 10:28 AM, THAT WAS DELIVERED IN CHANDLER, AZ, 85225, ...

THANK YOU AND LOOKING FORWARD TO YOUR SOONEST LEGAL ACTIONS, ...

TRULY YOURS,

MS. LORNA G. SUBIDA
#67 LOWER CABINET HILL, MICAEL ST,
BAGUIO CITY,
PHILIPPINES, 2600
E-MAIL bellegarcia13@yahoo.com
BPM Username Id: GREENLADY27

To All the Staff of BPM, ( BlackPeopleMeet.com )

This refer to the Membership Payments, My Profile documents, with reference number # 22X7661027, from BPM...with member id # 22X8076766, from BPM, that I sent to your office BPM ( BlackPeopleMeet.com ), last November 23, 2009, together with U$ 120, dollar, through EMS International Express Mail Service...
I communicated through e-mail with your office ( herein attached copy ) yesterday, which was dated: January 14, 2010, (Wednesday)@ 5:30PM, Philippine Time, ...with BPM, confirmation number received V113855:011310, Inquiring whether or not you have received my Profile documents together with my Membership Payments of U$120, ...but the answer Is Negative, ... ( herein attached copy ) Dated: Wednesday, January 13, 2010, 6:39 PM, From: customer-care@support.BLACKPeopleMeet.com

I have consulted, verified with our local Postal Service, with assistance of my private lawyer, that your office BPM received on NOVEMBER 28, 2009 at 10:28 AM, the said items/ parcel documents and signed by a certain D MARTELL, ...with Track & Confirm label/receipt Number: EE200616861PH, ...Class: Express Mail International, ...Status: DELIVERED, ...Your Item was delivered at 10:28 AM on November 28, 2009 in CHANDLER, AZ 85225, ...The item was signed for by D MARTELL.

Detailed Results:

. Delivered, November 28, 2009, 10:28 am, CHANDLER, AZ 85225
. Out for Delivery or Available at PO Box, November 28, 2009, 10:02 am, CHANDLER, AZ 85225
. Sorting Complete, November 28, 2009, 9:32 am, CHANDLER, AZ 85225
. Arrival at Post Office, November 28, 2009, 9:00 am, CHANDLER, AZ 85225
. Processed through Sort Facility, November 28, 2009, 7:16 am, PHOENIX, AZ 85026
. Inbound Out of Customs, November 27, 2009, 8:34 am
. Inbound Into Customs
. Inbound International Arrival, November 26, 2009, 10:32 am, ISC SAN FRANCISCO (USPS)...

Please, acknowledge receipt of the said Items/ documents and for the purpose of communicating further with your office BPM, ( BlackPeopleMeet.com ) Kindly SEND me your contact number through Fax Machine, ...and the name of the head Personnel of your office BPM, ...We are looking forward to your answer soonest!, ...

Very Truly yours,
Ms. Lorna Subida
#67 Lower Cabinet Hill,
Micael St. Baguio City
Philippines, 2600
My id Username at the BPM---GREENLADY27
My e-mail add: bellegarcia13@yahoo.com

--- On Sat, 1/16/10, customer-care@support.BLACKPeopleMeet.com wrote:

From: customer-care@support.BLACKPeopleMeet.com
Subject: RE: Why does my account show as
To: bellegarcia13@yahoo.com
Date: Saturday, January 16, 2010, 12:37 AM

Thank you for your e-mail.

At this time, our records do not show that your payment has been received yet. Once we receive your payment, your account will be upgraded within 72 hours.

Our goal is to provide the best service possible to our members. We value your opinion and encourage you to take our brief survey. The information received from your response will help us continually improve upon the quality of service we provide. Please click on the link below to proceed to the survey.

www.surveymonkey.com/s.aspx?sm=M9iSI6bZmlRMHuIwappX_2bA_3d_3d

Thank you and please let us know if we can assist you further with this or anything else in the future.

Customer Service

Your Feedback:
From: Lorna Subida
Subject: Re: Other/ We have the Official acknowledgment of receipt
To: customer-care@support.BLACKPeopleMeet.com
Date: January 15, 2010 Friday @ 11:30PM Philippine Time

To All the Staff of BPM, ( BlackPeopleMeet.com )

This refer to the Membership Payments, My Profile documents, with reference number # 22X7661027, from BPM...with member id # 22X8076766, from BPM, that I sent to your office BPM ( BlackPeopleMeet.com ), last November 23, 2009, together with U$ 120, dollar, through EMS International Express Mail Service...
I communicated through e-mail with your office ( herein attached copy ) yesterday, which was dated: January 14, 2010, (Wednesday)@ 5:30PM, Philippine Time, ...with BPM, confirmation number received V113855:011310, Inquiring whether or not you have received my Profile documents together with my Membership Payments of U$120, ...but the answer Is Negative, ... ( herein attached copy ) Dated: Wednesday, January 13, 2010, 6:39 PM, From: customer-care@support.BLACKPeopleMeet.com

I have consulted, verified with our local Postal Service, with assistance of my private lawyer, that your office BPM received on NOVEMBER 28, 2009 at 10:28 AM, the said items/ parcel documents and signed by a certain D MARTELL, ...with Track & Confirm label/receipt Number: EE200616861PH, ...Class: Express Mail International, ...Status: DELIVERED, ...Your Item was delivered at 10:28 AM on November 28, 2009 in CHANDLER, AZ 85225, ...The item was signed for by D MARTELL.

Detailed Results:

. Delivered, November 28, 2009, 10:28 am, CHANDLER, AZ 85225
. Out for Delivery or Available at PO Box, November 28, 2009, 10:02 am, CHANDLER, AZ 85225
. Sorting Complete, November 28, 2009, 9:32 am, CHANDLER, AZ 85225
. Arrival at Post Office, November 28, 2009, 9:00 am, CHANDLER, AZ 85225
. Processed through Sort Facility, November 28, 2009, 7:16 am, PHOENIX, AZ 85026
. Inbound Out of Customs, November 27, 2009, 8:34 am
. Inbound Into Customs
. Inbound International Arrival, November 26, 2009, 10:32 am, ISC SAN FRANCISCO (USPS)...

Please, acknowledge receipt of the said Items/ documents and for the purpose of communicating further with your office BPM, ( BlackPeopleMeet.com ) Kindly SEND me your contact number through Fax Machine, ...and the name of the head Personnel of your office BPM, ...We are looking forward to your answer soonest!, ...

Very Truly yours,
Ms. Lorna Subida
#67 Lower Cabinet Hill,
Micael St. Baguio City
Philippines, 2600
My id Username at the BPM---GREENLADY27
My e-mail add: bellegarcia13@yahoo.com

--- On Wed, 1/13/10, customer-care@support.BLACKPeopleMeet.com wrote:

From: customer-care@support.BLACKPeopleMeet.com
Subject: RE: Other
To: bellegarcia13@yahoo.com
Date: Wednesday, January 13, 2010, 6:39 PM

Thank you for your e-mail.

We are very sorry but no payment has been received for your account on BLACKPeopleMeet. We suggest never sending cash for your payment. You should always send a form that can be tracked and traced.

Thank you and please let us know if we can assist you further with this or anything else in the future.

Customer Service

Your Feedback:
Dear BPM, ...

Greetings!, ...This is my 3rd emails from your good office in regards of my account "membership" and the cash money that I sent since Last NOVEMBER 23, 2009, "Mail In Order" terms of payments, that I choose, ...In order to be one of your Pay Subscriber, ...

May I ask once again, If however, did you received the Payments yet?...Can you pls Inform me as soon as possible If you already received my payments, ( Mail In Payments ) to your good office, ...I will appreciate your Help, and Kindness, ...

Looking forward to hear from BPM, soonest!, ...

Sincerely yours,
Greenlady27
E-mail...bellegarcia13@yahoo.com
JANUARY 13, 2010 (Wednesday)@ 5:30PM, Philippine Time, ...

V113855:011310

V173714:011510

SENT E-MAIL TODAY AT BPM ( BLACKPEOPLEMEET.COM )
JANUARY 16, 2010 SATURDAY AT 6:15 PM PHILIPPIINE TIME, ...
Thank you for contacting customer service! We appreciate your feedback.

Your case number is [protected].
Please save this for your records. We're making every effort to respond to your e-mail within 48 hours.

.

I SENT IT TWICE JUST NOW JANUARY 16, 2010, @ 6:25 PM PHILIPPINE TIME, .
Thank you for contacting customer service! We appreciate your feedback.

Your case number is [protected].
Please save this for your records. We're making every effort to respond to your e-mail within 48 hours.

...

Please let us know how you think we can improve our Customer Service communications.

http://www.surveymonkey.com/s.aspx?sm=M9iSI6bZmlRMHuIwappX_2bA_3d_3d

People Media Satisfaction Survey

Thank you for completing our survey!

http://www.surveymonkey.com/s_thankyou.aspx?sm=r9hwJ7fwsXG4HFOv2LS7vAd9IiZDgqGofYer2mm5Sl4%3d

TO ALL THE "COMPLAINANTS" OF THE BPM ( BlackPeopleMeet.com ) PLEASE SHARE YOUR BAD "EXPERINECED" AND LET OTHER PEOPLE BE "WARNED" AND "CAUTION" ABOUT THEIR STRATEGY, TACTICS, LOUSY TECHNIQUE'S!, ...TO COMPLETELY "STOP" THEM FOR GETTING MONEY FROM OTHER PEOPLE!, ...PLSSS SEND ME YOUR BAD EXPERIENCED THROUGH MY E-MAIL, AT, ...bellegarcia13@yahoo.com!, ...I am Terribly SHOCKED with what experienced I had through BPM ( BlackPeopleMeet.com ) ...

Thank you for Sharing your "UNBELIEVABLE" Expereienced through BPM!, ...Because, I am also ONE of their "VICTIM!, ...

I totally agree! They are a fraud. I paid for my membership and somebody stole my profile, changed all the information, put their picture up and was using my membership fee, because they don't allow you to change your username. I am so upset. This has happened twice to me on BPM and it was the same woman's picture that was put up. Then yesterday the same thing happened to me on BlackChristianPeopleMeet.com! This entire company is fraudulent and there should be somebody like the FCC that the can be reported to. I will never use them again. And I emailed both women who stole my profile to let them know that I knew who they were and I had their email addresses AND I gave them a piece of my mind as well! This is in addition to firing off an email to the company, which after reading all the comments I know it was a waste of my time. I just really, really angry about this situation and it seems like there is nothing that can be done about it.

That password reset is nonsense. What I did was go to where you can reset your password using your partial credit card number. I was able to reset the password. When I pulled up my profile, that's when I found out someone had changed my profile and put up their picture. The first time they didn't change the username, but the second time it happened they changed the username. I didn't even know until my friend called to tell me that he went back to look at my profile and there was a picture up there that wasn't me! What I did do was unsubscribe from both BPM and BCPM and deleted both profiles and today I will be canceling my credit card for safety purposes.

cant log into account want a refund

want a refund cannot log into account using any known passwords

I just join this site and the second day someone had already got into my profile and change all my information and put their information and picture on my paid site. I contacted customer service 6 times no avail. I deleted the person info and change my pass word the next day she had got back into the account and sent 175 messages to men. I change my user name and password and contacted customer again the next day I tried to log on to my account and it had been deleted. I only had the membership 4days and paid $18.95 and really did not use the account but two days. No one from customer service call me back or responded to any of my complaints all that was done was my account was terminated. And my money was not refunded I will never join a dating site again. Black people meet.com is the worst dating site I ever encountered and they do not care about returning emails or calling to settles any concerns.

I am filing a class action lawsuit against this company for the same reason as many of you. If you would like to be a part of this suit please contact me vis this complaint board. My attorney will contact you

constantly been loged out of my sight.they keep asking me for my credit card number to log back in .and tonight my account is closed they are asking me to login for the special, when i went on the sight on Dec.31 for 6 months.now it's only 3 month passed and, now my account has been closed.On this site you can't speak with any one to get information on what's going on with your account.

Make sure you all add seniormeetpeople.com to your list of bad dating sites. This is becoming the biggest worldwide scam by both the members and the companies!

My account is doing the same thing everytime when I log in it lets me in then it logs me out and ask for my credit card number to log back in the same problem you bare having. I don't get it either are they debiting your account over and over and it will hit all at one time. You are so right you can't talk to anyone about this. But you still get email correspondence. Are they serious?

I'm having the Same trouble with this BPM. I cannot log in. Im calling my bank now to see if they can investigate the issue. WHAT A SCAM

This BPM has taken my money and will not respond back to my emails to reset the pass code. They are robbing me.

I have sent several emails to Tech Support, Customer service and have sent myemail address to their web site for password reset, no response going on 4 days now, they are scamming to charge your account again. They should be investigated and made to pay restitution to those they have hussled.

THIS WILL WORK! GOOD LUCK!

http://www.peoplemedia.com/contactus.cfm

I paid and it will not let me view anything I wat my money back on my card this is ashame how they take money and it doesn't work at all

I also am having the same problem, it logs me in but the second I click on something it logs me back out. I am furious! I paid my money to what I thought was a true dating site. Ugh, and I met a really cute guy the night before lol but SERIOUSLY I'M SO MAD. I wish there was something I could do to get my money back.

YOU CAN CONTACT BLACK PEOPLE MEET AT [protected] SELECT OTHER TO SPEAK TO A REPRESENTATIVE. THEY SAID THEY WOULD REFUND IN 48 HOURS

Seems that I should not use their service since I am experiencing problems without even purchasing yet!? Their credit card process boots me back out with a "your credit card has been declined" Yeah, sure. So, it was good for the other 10 places I used it today, but YOU ALL say its declined. Then (like an ###) I go to buy another visa card and THAT one was also declined. Seems like they place all these ads on TV for Match.com Christian Singles and this one/Blackpeoplemeet ALL by the same company, but they can't keep up with fixing whats wrong

I would call the Visa bank to verify that the card have funds and use this as a proof that their website wasn't functioning properly.

My issue with BlackPeoplemeet is that they suddenly removed my profile. My profile did not include any objectionable language notions or anything else that is negative.

My profile that they removed 2 days after I joined their services, was in perfect conformance to all their rules.

I spoke to their so called tech support person and he advised that they had no record that they removed my profile. He questioned the email that I got from them thinking it might be not from them!

BlackPeoplemeet tech support ask me to give him REMOTE ACCESS TO MY COMPUTER so that he would check the email I received! Of course, I refused and asked him to tell me the steps he want to perform and I'll perform them. He only asked me to verify the source of the email that notified me that my profile wasn't approved.

I asked him to restore my profile again he said he can't and asked me to call l1 [protected]...he said 'they can restore your profile'. It turned out that this number is AOL number!

I'll be filing a complaint with the Better Business Bureau of Dallas soon. Will let you know what happens!

1. Email them at customer-care@support.BlackPeopleMeet.com

2. Call them at [protected]

3. Call your bank and contest charges

4. File a complaint with the Better Business Bureau of Dallas:
Write them at : Better Business Bureau of Dallas
1601 Elm Street #3838 Dallas, TX 75201
Or
Call them at: [protected]
Or
https://www.bbb.org/consumer-complaints/file-a-complaint/nature-of-complaint/

This is some bs you won't get me again, keep your money in your ###ing your wallet

I am ###ing piss off when i join www.ourtime.com and i paid through western union and have all the proof with my copy of the form with me but they will not upgrade my account yet and i send them a several email but they won't reply to my mail yet and won't upgrade my account, i am ###ing piss off and also think it a scam, i don't know what to do ...michelle.

This is awful how BlackPeopleMeet is ripping people off. I joined and after a month followed instructions to remove myself from the site. About three months later a friend said he seen my picture on the site again. I followed the instructions again and had it removed. Now it is Christmas and those f... took $59 plus out of my account after I had cancelled. I sent an email and haven't got any response. I am writing a letter and dropping it in the mail tomorrow. I thoroughly read the contract and it is deceiving as to how to cancel your membership. They say on the website if you want to cancel follow the directions and they lead you through the process. Well, that is what they make the consumer believe. As I continued to read the fine print it in the contract it says that your prescription will not be valid if you do not remove your picture (which I am glad I did). But that is sooooo misleading... That is deceitful act toward the consumer, making them believe they have been removed, yet by the contract they are not. Then to continue to make all aware of their trickery, per the contract they restrict the consumer to file any complaint about BlackPeopleMeet.. With all the complaints they are getting from the consumers, there should be something someone can do. But with all the complaints there has to be something we can do to get our money back. I will file a complaint at the BBB and go online and fill out a form to file a class action. So for all Californians keep the look out...

The billing/refund practice is unethical.

I originally joined blackpeoplemeet.com in March 2013 and set up for automatic monthly renewal with a credit card and instead of taking the monthly renewal, they took 37.00 for 6 months renewal and I immediately cancelled my subscription to end at the end of that timeframe and cancelled automatic renewal of my credit card and then just 2 days ago, they charged my credit card another 18.99 for monthly renewal fee. Now why in the hell would I be charged a monthly fee when they already charged my card for a 6 month renewal fee on March 23, 2013 that was for 6 months to end 09/22/13? I have sent an email to customer service but based on the comments that I am reading, I think that I am going to have to dispute the charges with my bank and report them to the better business bureau and the federal trade commission as fraud. I am going to give them 24 hours to respond and if I don't receive a response via email, then I will try calling the customer service # I found of [protected] and speak to a live person. One way or another, I will be getting my money back! Modern technology is suppose to be a good things but I think I might go back to the stone age and started writing checks for anything that I have to pay and if I can't pay it using the U.S. Postal Service, then I'll do it in person.

I cancelled my membership well over a week before the renewal date. I followed the instructions to take down my profile and cancel the automatic payment. I hadn't been on the site since I cancelled, but I just say on my bank statement that they charged me for another month and caused my account to overdraft! I called People Media: [protected]; option 5 and the rep was very nice, but when I explained my situation, she stated that they have a strict no refund policy! I battled back in forth until she refunded the renewal fee, but stated that she couldn't do anything about the overdraft! To make matters worse, they don't send cancellation confirmation to your email. I am going to report them to my bank, and to BBB! Never using this site or any other like it, EVERYTHING AGAIN!

Bpm - [protected]

I just registered with them three days ago I had the same problem I can log on anymore it keeps saying invalid password our username and I know I am putting in the correct information I got on my sit one time to download pictures after that I haven't been able to log back on I am scared because they have my photos most of all they have my credit card number I have tried my best to find a phone number to call them and speak with someone does anyone know what I can do to talk to a live person this is such a scam!

Can't login my account lovemom1966@yahoo.com

Taking forever to approve pictures.
And... It says "no one can see you" across where my profile picture should be.

Be warned it beauty graphic

I still have paid membership but black people meet keeps forbidden me to log into my account. Nothing has changed on my phone its there site that won't let me back in my account. I really think this is a practice for them to kick you out of your account so when they decide to fix it, your paid time has expired. Second time in a week they have done this to me and I shouldn't have to keep contacting them to fix what they should not have done in the beginning. So aggravated

I have a paid account and can not log in and they are charging my card PLEASE FIX ASAP

I canceled my subscription within the allocated time period LAST YEAR. A year later, I should not been charged a subscription fee and requesting a full refund of the fee. I attempted to contact blackpeoplemeet.com. However there's no customer service agent to accept calls. I can be reached at LCEE1051@GMAIL.COM

I asked to be discontinued 2 months ago .

I look in my account to pay a bill, and see that I've been charged 55.43 , today.

The 55.43 is part of

The Bill I need to pay . I've tried the chat feature, to no avail. The Bot sent me to a site asking me for more money.

I didn't authorize this payment, not the payment prior to this one.

I'm LIVID.