Jibri’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of customers are dissatisfied with purchases.
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Failure to ship paid order
On June 29, 2024, I placed an order with Jibri for two suits and one dress. This is not my first time ordering from them, as I have been a loyal customer since 2013. The company typically ships orders within 30 days, and on August 8, a shipping label was created, which aligned with their usual process. However, despite this, the items were never actually shipped.
On September 7, after waiting more than two months for my order, I began contacting Jibri through phone calls, emails, and social media messages to inquire about the status of my purchase. On September 9, I received a single response in which they admitted that they lost my order. Since then, they have ignored all of my follow-up attempts for further information, including phone calls and messages.
It is extremely disappointing to experience this level of poor customer service after years of being a loyal customer. Upon further investigation, I found that other customers are experiencing similar issues with the company. This is unacceptable, and I am heartbroken that I can no longer trust a business I’ve supported for over a decade.
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Is Jibri Legit?
Jibri earns a trustworthiness rating of 37%
Be careful. Check reviews and watch out for issues before dealing with Jibri.
Jibri protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
The website belonging to Jibri has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
We conducted a search on social media and found several negative reviews related to Jibri. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
However ComplaintsBoard has detected that:
- Jibrionline.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
- Jibrionline.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Overview of Jibri complaint handling
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Jibri Contacts
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Jibri emailsinfo@jibrionline.com99%Confidence score: 99%Support
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Jibri social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025
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Immediately send a formal demand letter to Jibri, detailing your order number, the timeline of events, and their admission of losing your order. Request either an immediate refund or the delivery of your items within a set timeframe (e.g., 10 business days). If they fail to respond, dispute the charge with your credit card company or payment provider and file complaints with consumer protection agencies. Additionally, consider sharing your experience on review platforms to warn others about the issues with the company. Keep all communications as evidence for future action.