Kaseya North America’s earns a 1.0-star rating from 4 reviews, showing that the majority of IT professionals and managed service providers are dissatisfied with software solutions and services.
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Kaseya has been emailing me for several years
Kaseya has been emailing me for several years. I have begged and pleaded, complained, and filed a ComplaintsBoard.com claim. This keeps happening. It's crazy. Is there any way to make it stop? We haven't been their client for years, but they keep sending me notices about "my subscription". I don't know what to do anymore. It just won't stop, no matter how many times I reply and ask them to. Can someone please help me out?
We've been tryin to get in touch with Kaseya 'bout a problem we havin with our backups but ain't nobody gettin back to us
We've been tryin to get in touch with Kaseya 'bout a problem we havin with our backups but ain't nobody gettin back to us. We done sent a buncha emails with screenshots showin the problem but ain't nobody from support gettin back to us with a fix or even sayin they know there's a problem. We really need someone to get back to us and help us out with this backup issue 'cause we can't tell if our customers' info gettin backed up or not.
They be chargin' an overage charge even though there be a issue with their back up services not cleanin' up files leadin' to the backups
They be chargin' an overage charge even though there be a issue with their back up services not cleanin' up files leadin' to the backups doublin'. We done spoke to support and managers 'bout this issue before and came to an agreement where they would cover the overage 'cause it was some issue on their side. Now they wanna charge us again for the same issue. We decided to not keep usin' service with kaseya anymore and reached out to them to not process any renewal of service. But kaseya says since the renewal has been signed there be nothin' that they can do, even though in their own guidelines it shows that changes to a renewal can be made before the date of the actual renewal. So we would like to cancel the renewal 'cause we no longer wanna keep usin' service with kaseya.
Is Kaseya North America Legit?
Kaseya North America earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
The age of Kaseya North America's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Kaseya.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Kaseya.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up Kaseya North America and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- We conducted a search on social media and found several negative reviews related to Kaseya North America. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
On 03/24, our small IT biz signed a three-year Enterprise deal with Kaseya
On 03/24, our small IT business signed a three-year Enterprise deal with Kaseya. However, by 04/05, we sought to cancel due to lack of use by our clients and poor customer service. The knowledge base was unclear, and our account manager was unhelpful. Attempts to cancel via email or phone were met with resistance or neglect by Kaseya staff. They were inflexible and seemed to disregard our contract since we hadn't made any payments.
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About Kaseya North America
Kaseya's comprehensive suite of software solutions enables businesses to streamline their IT operations, enhance productivity, and improve overall efficiency. The company offers a range of products designed to address various aspects of IT management, including remote monitoring and management, endpoint security, backup and disaster recovery, network monitoring, and compliance management.
One of the key strengths of Kaseya North America is its commitment to delivering innovative and cutting-edge solutions that meet the evolving needs of businesses in the region. The company invests heavily in research and development to ensure that its software offerings remain at the forefront of the industry, incorporating the latest technologies and best practices.
Kaseya's software solutions are known for their user-friendly interfaces, making them accessible to both IT professionals and non-technical users. The company understands the importance of simplicity and ease of use, allowing businesses to quickly adopt and integrate its software into their existing IT infrastructure.
Furthermore, Kaseya North America prides itself on its exceptional customer support and service. The company has a dedicated team of experts who are readily available to assist customers with any queries or issues they may encounter. This commitment to customer satisfaction has earned Kaseya a strong reputation for providing top-notch support and ensuring that its clients receive the assistance they need in a timely manner.
In summary, Kaseya North America is a leading provider of IT management software solutions, offering a comprehensive suite of products designed to streamline IT operations and enhance overall efficiency. With a focus on innovation, user-friendliness, and exceptional customer support, Kaseya has established itself as a trusted partner for businesses in the North American region.
Overview of Kaseya North America complaint handling
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Kaseya North America Contacts
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Kaseya North America phone numbers+1 (415) 694-5700+1 (415) 694-5700Click up if you have successfully reached Kaseya North America by calling +1 (415) 694-5700 phone number 0 0 users reported that they have successfully reached Kaseya North America by calling +1 (415) 694-5700 phone number Click down if you have unsuccessfully reached Kaseya North America by calling +1 (415) 694-5700 phone number 0 0 users reported that they have UNsuccessfully reached Kaseya North America by calling +1 (415) 694-5700 phone number+1 (305) 321-0344+1 (305) 321-0344Click up if you have successfully reached Kaseya North America by calling +1 (305) 321-0344 phone number 0 0 users reported that they have successfully reached Kaseya North America by calling +1 (305) 321-0344 phone number Click down if you have unsuccessfully reached Kaseya North America by calling +1 (305) 321-0344 phone number 0 0 users reported that they have UNsuccessfully reached Kaseya North America by calling +1 (305) 321-0344 phone numberSoftware Security
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Kaseya North America emailsmillie.acebal@kaseya.com99%Confidence score: 99%Itken.finneran@kaseya.com99%Confidence score: 99%tracy.hernandez@kaseya.com98%Confidence score: 98%Educationsupport@kaseya.com97%Confidence score: 97%Supportbilling@kaseya.com97%Confidence score: 97%Financepr@kaseya.com97%Confidence score: 97%Communication
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Kaseya North America social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 11, 2024 - View all Kaseya North America contacts
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