Kitchenall’s earns a 1.0-star rating from 2 reviews, showing that the majority of restaurant and commercial kitchen owners are dissatisfied with equipment.
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Terrible customer service and communication
Terrible customer service and communication. They sent me the wrong unit and said they would order me the right one. But instead, they canceled my order without telling me! They said they couldn't get what I needed. However, after talking to the manufacturer, I found out that all units built within the last year have doors that can be reversed in the field. Kitchenall didn't seem to know this and just sent me a check without talking to me first. They also said they sent me an email about it, but I never got it. Overall, they lied and didn't do anything to help me. I'm very disappointed and frustrated.
I bought a new oven from Kitchenall LLC because I needed a reliable oven for my bakery
I bought a new oven from Kitchenall LLC because I needed a reliable oven for my bakery. I've used it six times and there was thick, black smoke coming out of the back. I'm losing $2k a day, and I've only been open for three days. My problem is not a priority for them. They sent a tech to look at it, who is not covered by their warranty, and I had to pay $118 for ten minutes of their time just to be told that I need a new motor. Are they rushing a new motor to me? No. Have I heard anything from Kitchenall? No. This is a major issue, and no one seems to care or is trying to make it right. They should be sending me a new oven quickly.
Kitchenall Complaints 0
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Is Kitchenall Legit?
Kitchenall earns a trustworthiness rating of 76%
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The age of Kitchenall's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Kitchenall.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
About Kitchenall
One of the key strengths of Kitchenall is its extensive selection of products. Whether you are looking for refrigeration units, cooking equipment, food preparation tools, or any other kitchen essentials, Kitchenall has got you covered. Their comprehensive inventory features top-quality products from leading brands, ensuring that you have access to the best options available in the market.
In addition to their vast product range, Kitchenall also stands out for its commitment to customer satisfaction. They prioritize delivering exceptional service to their customers, ensuring that their needs are met and their expectations are exceeded. The team at Kitchenall is knowledgeable and experienced, providing expert guidance and assistance throughout the purchasing process. They are dedicated to helping customers find the perfect equipment that suits their specific requirements and budget.
Another notable aspect of Kitchenall is their user-friendly website. Navigating through their online platform is seamless and intuitive, making it easy for customers to browse and find the products they need. The website provides detailed product descriptions, specifications, and images, allowing customers to make informed decisions. Additionally, Kitchenall offers competitive pricing, ensuring that customers get the best value for their money.
Kitchenall's commitment to quality extends beyond their products and customer service. They also prioritize prompt and reliable shipping, ensuring that your orders are delivered in a timely manner. With their efficient logistics network, Kitchenall ensures that your equipment arrives safely and ready to be put to use in your kitchen.
Overall, Kitchenall is a trusted and reputable online platform that offers a wide range of commercial kitchen equipment and supplies. With their extensive product selection, exceptional customer service, user-friendly website, and reliable shipping, Kitchenall is the go-to destination for all your kitchen needs.
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Kitchenall Contacts
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Kitchenall phone numbers+1 (917) 525-2066+1 (917) 525-2066Click up if you have successfully reached Kitchenall by calling +1 (917) 525-2066 phone number 0 0 users reported that they have successfully reached Kitchenall by calling +1 (917) 525-2066 phone number Click down if you have unsuccessfully reached Kitchenall by calling +1 (917) 525-2066 phone number 0 0 users reported that they have UNsuccessfully reached Kitchenall by calling +1 (917) 525-2066 phone number
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Kitchenall emailssales@kitchenall.com99%Confidence score: 99%Salesfinancing@kitchenall.com98%Confidence score: 98%orders@kitchenall.com97%Confidence score: 97%Salessupport@kitchenall.com96%Confidence score: 96%Support
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Kitchenall address29 Ash St Unit 101, Brooklyn, New York, 11222-1101, United States
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Kitchenall social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 19, 2024
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