Kontio’s earns a 4.3-star rating from 3 reviews, showing that the majority of log home buyers are very satisfied with their homes.
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A Mixed Experience with Kontio
My experience with Kontio has been a mix of positives and negatives. The quality of the products is commendable, and their range is diverse. However, the customer service could be more responsive and attentive. I found the ordering process a bit cumbersome, and the delivery took longer than expected. Despite these drawbacks, the final product exceeded my expectations in terms of quality and craftsmanship.
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Pros
- Eco-friendly log materials
- Custom design flexibility
- Robust thermal efficiency
- Expertise in log construction
- Global delivery capability
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Cons
- Limited Global Reach
- Premium Pricing Model
- Seasonal Demand Sensitivity
- Customization Complexity
Kontio Complaints 0
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Is Kontio Legit?
Kontio earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Kontio. The company provides a physical address, 5 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Kontio has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
The age of Kontio's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Kontio.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Kontio.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
The Kontio website has a cookie consent banner indicating the use of cookies for data collection. Reviewing the privacy policy and terms of use is crucial to understanding how the data is used and ensuring compliance with regulations.
About Kontio
Here is a guide on how to file a complaint against Kontio on ComplaintsBoard.com:
1. Log in or create an account:
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2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with Kontio in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with Kontio. Mention key areas, transactions, steps taken to resolve the issue, personal impact, and the company's response.
5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.
6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.
8. Submission process:
- Submit your complaint by clicking the 'Submit' button.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure to follow these steps carefully to effectively file a complaint against Kontio on ComplaintsBoard.com.
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Kontio Contacts
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Kontio phone numbers+358 20 7707400+358 20 7707400Click up if you have successfully reached Kontio by calling +358 20 7707400 phone number 0 0 users reported that they have successfully reached Kontio by calling +358 20 7707400 phone number Click down if you have unsuccessfully reached Kontio by calling +358 20 7707400 phone number 0 0 users reported that they have UNsuccessfully reached Kontio by calling +358 20 7707400 phone number+358 50 4085073+358 50 4085073Click up if you have successfully reached Kontio by calling +358 50 4085073 phone number 0 0 users reported that they have successfully reached Kontio by calling +358 50 4085073 phone number Click down if you have unsuccessfully reached Kontio by calling +358 50 4085073 phone number 0 0 users reported that they have UNsuccessfully reached Kontio by calling +358 50 4085073 phone numberHanna Haipus — B2B Business Director+358 40 7528885+358 40 7528885Click up if you have successfully reached Kontio by calling +358 40 7528885 phone number 0 0 users reported that they have successfully reached Kontio by calling +358 40 7528885 phone number Click down if you have unsuccessfully reached Kontio by calling +358 40 7528885 phone number 0 0 users reported that they have UNsuccessfully reached Kontio by calling +358 40 7528885 phone numberTanja Palokangas — Customer Relationship Manager+358 20 7707423+358 20 7707423Click up if you have successfully reached Kontio by calling +358 20 7707423 phone number 0 0 users reported that they have successfully reached Kontio by calling +358 20 7707423 phone number Click down if you have unsuccessfully reached Kontio by calling +358 20 7707423 phone number 0 0 users reported that they have UNsuccessfully reached Kontio by calling +358 20 7707423 phone numberKirsi Isomursu — Export Specialist+358 44 3399999+358 44 3399999Click up if you have successfully reached Kontio by calling +358 44 3399999 phone number 0 0 users reported that they have successfully reached Kontio by calling +358 44 3399999 phone number Click down if you have unsuccessfully reached Kontio by calling +358 44 3399999 phone number 0 0 users reported that they have UNsuccessfully reached Kontio by calling +358 44 3399999 phone numberJani Saarenpää — Sales Manager, B2B
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Kontio emailsexport@kontio.fi100%Confidence score: 100%info@kontio.fi100%Confidence score: 100%
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Kontio addressRanuantie 224, Pudasjärvi, Finland
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Kontio social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 18, 2024
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