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5.0 1 Complaint
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KoreanCupid.com Complaints 1

ComplaintsBoard
V
4:22 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

KoreanCupid.com Scam and fraud

This company asked me to go through an externally frustrating debit card authentication's/verification process that my bank won't participate in for some reason with a reputable company. I am puzzled and frustrated with this byzantine process. Its like "The Trial"

by Franzs Kafka. By their own admission the company Koreancupid.com says it is selective about who they put this through. Someone please take a close look at them!

Read full review of KoreanCupid.com and 13 comments
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jh s
US
Sep 04, 2019 3:48 am EDT

It sent me fake messages from fake girls to get me to register. I registered, replied to the messages and got no responses.

I think some of the female profiles are real people though. I actually saw a profile of a person that I first met in the yahoo chat rooms 10+ yrs ago.

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mikellee49
PH
Apr 10, 2017 11:17 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Korean Cupids membership payment page conveniently puts the automatic renewal option below the payment button. When choosing a membership you choose 1 month 3 month or 1 year, so why is it revolving? They should have to put the automatic renewal notice above the Payment button.

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CupidMedia Team
KE
Apr 23, 2017 11:54 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of mikellee49

For your convenience, we will automatically renew your membership shortly before it expires so you can continue to use all your premium membership features without interruption.

You may opt-out of auto-renewal at any time through your Billing settings. However, to ensure your choice is processed correctly by our system, we recommend you make any changes to your auto renew settings at least 48 hours before your membership is due to expire.

Please contact team@koreancupid.com if you have any further questions.

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dantdm
KR
Apr 06, 2016 6:54 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

raise a complaint through
www.bullman.co.kr

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Glyn William Sos Evans
US
Jan 11, 2016 6:43 am EST

This company is still taking money out ov my account afteri told them i wanted to cansel my membership due to only geting 2 likes in first month. So now i wont to cancell all payments to all cupid medeor dating sitesits a rippoff/scam and ive contacted my solicitors also ime complaining to micrasoft and google about cupids medeot dating sites and i will put your ripoffs on facebook if this doesnt stop now

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Mark Key
US
Sep 02, 2015 6:03 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Kind of scam weird I don't trust this Website

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SM10
US
Aug 10, 2015 2:37 am EDT

I tried to sign up to this site, being an attractive girl that is looking for a serious relationship I thought they would welcome me, but no, my profile was terminated within an hour, before I could even contact anyone. I even submitted my ID for verification, and a photo of myself, but apparently they don't allow real girls looking for a serious relationship on the site. I emailed support but no response. They should at least tell me why it was terminated since I see no reason. To keep my ID information without telling me why my profile was terminated should be illegal. I do not recommend this site.

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dick korea
Las Alamos, US
Sep 24, 2014 4:20 pm EDT

Everything about it smells "just put through your credit card once to check out these hot women." And then you'll be the idiot that does, realizing that most of these profiles are empty and that there are lots of automated messages prompting you to just do it, so you do.

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salisa57
US
Mar 02, 2014 8:28 pm EST

My file was also terminated after putting on my profile that I was NOT looking for an affair. Many of the men I met online were married. I also have asked why my profile was terminated with no luck on a response. I will certainly be voicing my opinion if anyone asks about this website.

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anthonyjkim
Los Angeles, US
Feb 18, 2014 11:42 pm EST

I am a Korean male and signed up as a 3-month paying member of the site to send messages to these so called beautiful female members. Come to find out that all of these profiles of beautiful women are fake. They also have many members that try to get you to join a translation site called gagamatch which is a scam site.

Buyer beware! This site uses unethical business practices and is a fraud!

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Trisha 2
Lakeland, US
Aug 27, 2013 1:07 pm EDT

Same story here. I believe that guys who develop a grudge against you can make up a false story and file a false complaint, saying you violated the Terms, without any concrete proof, just their word against yours. This website is definitely biased towards males. I wasn't warned or anything through an e-mail or message; I just went on the website, tried to sign in and got the termination message. I reported a guy's profile because he had his full real name and skype name, and they allowed him to stay on the website as long as he removed the violations.

Is KoreanCupid.com Legit?

KoreanCupid.com earns a trustworthiness rating of 100%

Highly recommended, but caution will not hurt.

Our conclusion: KoreanCupid.com stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights KoreanCupid.com's reputation as a trustworthy leader in their field. Customers can rely on KoreanCupid.com's services, assured they're dealing with a highly reputable and fully legitimate company.

We found clear and detailed contact information for KoreanCupid.com. The company provides a physical address, 3 phone numbers, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

KoreanCupid.com resolved 100% of 1 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.

Koreancupid.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Koreancupid.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several mixed reviews for KoreanCupid.com have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.

We looked up KoreanCupid.com and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Koreancupid.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from KoreanCupid.com.

However ComplaintsBoard has detected that:

  • Koreancupid.com to appear inactive or unused, such as technical issues or a temporary shutdown. In any case, if you are having trouble getting a response from the company or recovering your money, it may be wise to take further steps to protect yourself, such as seeking a chargeback from your bank or contacting a relevant consumer protection agency.

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Overview of KoreanCupid.com complaint handling

KoreanCupid.com reviews first appeared on Complaints Board on Jul 30, 2008. The latest review Scam and fraud was posted on Jul 30, 2008. The latest complaint Scam and fraud was resolved on Jul 30, 2008. KoreanCupid.com has an average consumer rating of 5 stars from 1 reviews. KoreanCupid.com has resolved 1 complaints.
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  1. KoreanCupid.com Contacts

  2. KoreanCupid.com phone numbers
    +1 (800) 787-0838
    +1 (800) 787-0838
    Click up if you have successfully reached KoreanCupid.com by calling +1 (800) 787-0838 phone number 0 0 users reported that they have successfully reached KoreanCupid.com by calling +1 (800) 787-0838 phone number Click down if you have unsuccessfully reached KoreanCupid.com by calling +1 (800) 787-0838 phone number 0 0 users reported that they have UNsuccessfully reached KoreanCupid.com by calling +1 (800) 787-0838 phone number
    United States & Canada
    +61 755 711 181
    +61 755 711 181
    Click up if you have successfully reached KoreanCupid.com by calling +61 755 711 181 phone number 0 0 users reported that they have successfully reached KoreanCupid.com by calling +61 755 711 181 phone number Click down if you have unsuccessfully reached KoreanCupid.com by calling +61 755 711 181 phone number 0 0 users reported that they have UNsuccessfully reached KoreanCupid.com by calling +61 755 711 181 phone number
    Australia
    +44 800 056 9427
    +44 800 056 9427
    Click up if you have successfully reached KoreanCupid.com by calling +44 800 056 9427 phone number 0 0 users reported that they have successfully reached KoreanCupid.com by calling +44 800 056 9427 phone number Click down if you have unsuccessfully reached KoreanCupid.com by calling +44 800 056 9427 phone number 0 0 users reported that they have UNsuccessfully reached KoreanCupid.com by calling +44 800 056 9427 phone number
    United Kingdom
    More phone numbers
  3. KoreanCupid.com emails
  4. KoreanCupid.com address
    Level 5, 2502 / 5 Lawson Street, Southport, Queensland, 4215, Australia
  5. KoreanCupid.com social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024

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