Menu
For Business Write a review File a complaint
Kris Anderson Photography

Kris Anderson Photography review: Took our money never delivered! 35

J
Author of the review
6:56 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

April 8, 2008. We had an appointment for Kris Anderson to do photos for our wedding on Oct 21, 2007. near Kona Hawaii.We paid him cash, in fiull, on the spot, per his request. We NEVER received the photos we paid for, inspite of many emails and phone calls (he never answers his phone) We filed a complaint with the Hawaii BBB, and noticed he has other complaints against him there.

This guy is a fraud, and we have reported him to the Hawaii Attorney Generals office. Kris, next time I am in Hawaii, I am going to find you on the beach and put an end to your scamming ways.

Update by Jim & Jessie DesRoches
Jun 22, 2008 11:49 am EDT

This is our reply to Kris Anderson:

Kris,

I think you have us mixed up with someone else. I would never come to punch you or anyone out. Now, I may come and have a conversation with you.
Nobody here ever questioned your photographic abilities. You are an excellent photographer.. You do have poor communication skills, and are not a very good businessman, but as a photographer, you are excellent.
Also, we never had any complaints about the $400; we felt that was very fair. Our complaint was you took months to get back to us, and never answered your email or phone calls until we took action.

Aloha from the very happy couple.

Jim & Jessie

PS: Kris, you have seeveral people here that seem to have the same problems. Use these complaints to make yourself a better buisness person.

35 comments
Add a comment
C
C
Cecelia English
Send a message
May 18, 2008 10:00 pm EDT

We used Kris for our wedding and had absolutely no problems. On time, great pictures, fantastic minister, pics on time, etc.

D
D
Douglas Wright
Send a message
Jun 09, 2008 4:03 pm EDT

He did the same thing to us. He ripped off the wrong people - I'm an attorney and going to pursue this until something happens.

J
J
Jess
Send a message
Jun 17, 2008 8:46 am EDT

Kris Anderson has yet to send us our printed wedding photos. Our wedding was in Dec. 07 and it is not June of 08. He does not return phone calls or e-mails. If you are thinking of using this guy DON'T! He is the pits!

K
K
krisanderson
Waikoloa, US
Send a message
Jun 20, 2008 10:33 pm EDT

I accually did not know about this until just now today.
I checked the two - the other has no name.
We can go and look at all their photo's at:

http://www.mauiweddingphotographybykris.com/preview/oct21/

or

http://www.mauiweddingphotographybykris.com/preview/march22/

Username: wedding

password: hawaii

I have done some 8, 000 weddings in Hawaii.

I did move to my house that I built in 1993 - and also just built a studio up front.

My new phone number is [protected] Fax: [protected]

I keep all images archived on two separate computers (drive D:) plus CD backup.

It seems these weddings didn't order their 40 prints. I do spend $14.10 for every wedding to make deluxe prints on Kodak Endura Paper with color correction included. This costs me less than $15.00.

Also every wedding has their edited video and website.

You might notice that at least no one said my photography was bad - or that their video was bad.

I just did a 40 print order from 2006.

No one accept me has done over 8, 000 weddings in Hawaii.

I own my house - no mortgage - no car payment . I'm not going anywhere.

I love doing weddings.

Everyone is happy with their images and everyone is happy with their video. It took me so many years to have 99% happy couples.

I could go on and on about all the movie stars and tv personalities I've done - most trusted photographer. But lets get down to something more fun.

Laughs - don't be a wedding photographer if you have thin skin. Doing video is even worse. I did video for 10 years and no one liked it much. Today I see no one said it was bad. they just want 40 - 4x6's from my pro lab.

Men = like about 98% hate paying me $416.00. If it was up to men - there would be no wedding photography business.

Allot of people would like to do what I've been doing for 30 years .

Now let me say some stuff about being a wedding photographer. #1 = I am ready to fail at any time. Someone who threatens me - just makes me stronger.

Any wedding photographer who has spent some 30 years in the business has seen it all.

We collect stories about some grooms. Like that one who said he is comeing to the beach to stop me. Take a look at his photo's.

My friend had a groom who said he was going to kill him - over 10 bucks a photo.

Bottom line - I'm surprised - but I did move - new phone number etc..

I am here to stay. I really don't need to work so hard as we own our house - a rental property and my Wife works. I just love weddings.

I will take this stuff as benefit - to show how even someone who is angry - has the very nice photography and video that I always do.

I have photographed about 8, 000 weddings in Hawaii - never one time has anyone not got their photo's or video.

Only the Man complains. Well - at least for the past 6 years.

I will post all the photo's from these weddings for several years now. I'm not afraid to show my work at any time.

For me it's a done deal. I own my house - car and my Wife works. i just love doing weddings. I get a really good feeling.

I think this can be the best thing for me. Even an Attouney - I'll leave those images up. What could be better than showing my most problem couples.

I am the best photographer - and do the best job in Hawaii.

Some people might disagree. I'm out to prove you wrong tomorrow. I'm just a happy guy. I have fun. I have fun with every wedding. Someone who talks negative - by by.

Anyway - can you believe someone wants to hurt me - over $14.10 . I can - as we know in this business. it's a classic.

How stupid is that.

holy moly -

K
K
krisanderson
Waikoloa, US
Send a message
Jun 20, 2008 11:36 pm EDT

I haved moved back to my house I built in 1993. My new phone number is [protected]
Fax [protected]

email - andersonportraits@yahoo.com

it was a nice video - why are so angry ? Prints can be shipped anytime.

D
D
Douglas Wright
Send a message
Jun 21, 2008 3:34 pm EDT

Kris Anderson is a fraud and his rambling response above exposes the liar that he is.

First, 8, 000 weddings? Really? That means he has photographed a wedding every 1.3 days for 30 years. Perhaps that explains why he still hasn't sent our photographs or CD w/negatives - he's way too busy.

Second, we did order our 40 prints - right after we returned from Hawaii. And then requested them MULTIPLE times after that. We have called, faxed, and emailed to no avail. If Mr. Anderson does not respond to our demand below, we will post a blog with a timeline and email documentation showing all of our efforts to get our wedding pictures.

Third, the fact that it only costs Mr. Anderson "less than $15.00" to print the photo begs the question - why hasn't he sent our pictures yet? Clearly, the $625 we paid him covers the "$15.00." Mr. Anderson - send me a bill for the postage and delivery... even FedEx... I'll be more than happy to pay it.

Fourth, contrary to Mr. Anderson's claims, not everyone is happy with their photos and video. There are several complaints on this website and Mr. Anderson has an "unsatisfactory" rating with the Hawaii Better Business Bureau. Ironically, for "failing to respond to a complaint, " which seems like a common theme with him.

Fifth, the reason the grooms complain is probably because our wives are at their wits end with Mr. Anderson. As I stated above, my wife has called, faxed and e-mailed Mr. Anderson repeatedly. Finally, she emailed our minister (who is the best and we HIGHLY recommend her!) and she confirmed that this is a repeat and common problem with Mr. Anderson. Her email will be posted to the blog, as well.

Lastly, I don't care that Mr. Anderson owns his house, his car, that his wife works, that he loves doing weddings or that it gives him a good feeling. I just want our wedding pictures and the CD w/negatives. We paid for them and we're entitled to them. Nothing less, nothing more.

I'm giving Mr. Anderson one last chance to get his act together and send our stuff. If he doesn't do as he said he would in the next couple weeks, I am going to contact the local authorities and file a criminal complaint against him for larcency, report him the the Hawaii Attorney General, and file a "tip" with the IRS. And then, I'm going to file a class action lawsuit against him to recover the money for all the people he has scammed. I'm an attorney and am duty bound to prevent this type of conduct from continuing to the public.

In the mean time, do NOT use this guy. Feel free to e-mail me if you want any other information on him.

Oh, one last thing, I do appreciate Mr. Anderson posting the pictures from our wedding on here. As you can see, my wife is gorgeous and our wedding was amazing. I just wish I could put some of those pictures in a frame instead of only seeing them on-line - my laptop looks funny hanging from the wall.

D
D
Douglas Wright
Send a message
Jun 30, 2008 8:06 am EDT

Our pictures FINALLY arrived. Thank you!

K
K
krisanderson
Waikoloa, US
Send a message
Jul 22, 2008 12:56 am EDT

Aloha,

If someone thinks that I don't deliver better than any other studio - it's just not true. Some orders come in - like jumbled all up - even though I show examples.
I stand behind my work - 100%

As always - I do the best photographs and video. If you think I didn't do a good job on a date - let me know . I'll publish any date - so all can see my work.

During 2007 and part of 2008 we had to get rid of our rentor. I'm here - business is much slower than last year so far. I also sell our cotton shirt now days . I have no rent - no car payment . I am making less money - but working more. Honestly it's not a problem.

I am here to stay.

I probably have a bigger net worth than most any wedding photographer in Hawaii.

I own my house here in Hawaii - no motgage. I own my car - I own my get away condo - that is rented out until next May. What other studio owner can say that. I also paid for all that with money I made doing weddings.

other wedding vendors might have done 100 weddings - to my 8, 000. I am here to inspire them.

Storage and internet space is so inexpensive. so If some MAN (who paid $400) is complaining - let me show you the photographs I made for them. Also remember they also have all received their wedding video.

S
S
Sudre_
STL, US
Send a message
Aug 14, 2008 2:52 pm EDT

I will stay neutral on this right now. My wife and I have received our video and picture CD but not the prints... yet. I just have to agree with the lack of communication from Kris. I really don't know how long it should take to get pictures but the wedding was April the 12th, 2008 and we still don't have our prints.

Kris's work is really good and he's a great guy, I think he just gets a little flakey! lol.

Hey, Kris if you'r still checking this place can you see what's up with our order?
Secondly you could at least try setting up an automated response system for when ppl e-mail you what pictures they want so they know you have at least received the e-mail.
If you get busy don't be affraid to at least respond with an extended time frame for prints. It makes ppl a lot less unhappy if they know something rather than being in the dark. As it stands right now I don't even know if you got our e-mail about which prints we wanted.

For the others here, remember name calling and negative comments are great for getting the message across but it's better to at least give some suggestion on how to fix the issue. I guess if I don't have my photos in a year from now, I'd be pretty PO'd tho.

The video and CD were sent in a timely manner.

-Jim and Amy Martin

J
J
Jeanine and Steve Celayeta
Send a message
Sep 11, 2008 3:48 pm EDT

Our wedding was Jan 5th, 2006. My Husband and I recieved the CD and DVD but no prints. We emailed, then called and alas no response at all. He was a really nice guy and thought he was just slow but his continued lack of response makes it obvious that he does not care about his reputation. We paid him half cash and half with a Credit Card. I contacted the Credit Card co and it was over 90 days and they can't do anything for us. 40 Professional prints from a lab cost way more than any $14.95. Having had professional prints done before. If he has trouble with his lab he should get a new one. I don't believe he ever sent them to a lab. If he did then I suppose they are laying around his house somewhere. We did have a wonderfull wedding but the price included prints. If he doesn't want to do prints he shouldn't offer them. I think I will follow the attorney's course as well. I would rather have my prints, though and would let it go if I could get them.

K
K
krisanderson
Waikoloa, US
Send a message
Sep 18, 2008 8:50 pm EDT

I'm still here,

We just had a baby girl. I taking several weeks off as it was a C-Section. My 2 year old Son is a hand full - so my job now is to take care of him and my Wife.

I have never cancelled a wedding - and no one here is saying their photo's or video was bad. I have life changes sometimes.

I keep all photo's for 2 years or more. I keep DVCAM video for at least one year.

I expect some couples to be unhappy. Some arrive an hour late. No Wedding Photographer has 100% happy couples. I have the highest rate - like 99%. It wasn't always that way.

Anyway it cost $14.10 including shipping from MPIX.COM to make a set of prints. Sometimes orders are so confusing - I go to the next one.

For all the other photographers out there - go for it. Don't listen to the Negitive stuff. You will have hatefull people sometimes.

After some 30 years of doing weddings - it's so much fun.

I never make a mistake - every couple who arrives on time (within and hour or so) is happy. I have complete backup equipment and more money invested than any other studio.

People will attack you - and some might even be divorsed already. I just do my thing. I am not perfect but just try and find someone who is.

I have so many stories it's not funny. It's so easy (it seems) but all kinds of stuff happens from time to time. Like the Bride who shows up an hour late - or worse.

Of course anything that goes wrong is my fault.

To me - it's a given that some one will have hatefull thoughts. If you have such a thin skin - wedding photography is not for you.

After all these years I have bought my house - no motgage. You won't find a more stable photographer anywhere.

If you want to see any wedding I've photographed - just let me know. I have it on 2 computers - secondary drive + CD. I have never have lost any image.

I don't have any mortgage - no car payment - best wedding equipment and it's more fun with my way. Still - someone is angry.

I would say they were really late or something.

My Wife has given me 2 babies recently. My Boy is nearly 2 and my Girl is just 3 weeks old. Many of my couples could understand - not all.

J
J
Jeanine and Steve Celayeta
Send a message
Sep 22, 2008 1:44 pm EDT

Kris,
You make no effort to even address the complaint. Rambling on about how busy your life is, does not help. It just makes you look like your so unorganized, you can't find our prints. If this is your only source of income you should treat it with more regard. I personally don't care how busy your life is. I paid for a product that was not delivered. If you would have responded to our phone calls and emails we would have waited even longer. To be totally ingored screams volumes to your integrity. When I see my prints arrive in the mail, I will let this web site know. So far nothing!

K
K
krisanderson
Waikoloa, US
Send a message
Sep 24, 2008 1:03 am EDT

In the End - some people can't take their CD and put it in their computer and upload the files to MPIX.COM - or make prints for 29 cents at a near by Lab.

I understand that many people just can't get a grasp on how to make a print from the CD they have.

If someone is pissed at me - I really don't now why - unless it's about $14.10.

If I was late making a print - just maybe - you could just spend $2.00 - and pick it up in 1 hour.

Listen up - it's why you have the files on CD - so you can make prints - all you want. Is someone really that inept.

I don't make notes about clients - like I was paranoid. I am always just having fun - that's why I'm still here after so many years. I do expect a few weird people and many late. I had one girl show up with 9 other photogrqphers.

On the back end - saving images and video - I spend a great deal of money. I am somewhat of a computer hardware and software expert - for the last 20 years. I added video in 1990 - just 18 years ago. I've been doing fun wedding photography since I was at UW - in Seattle.

I can go on all night telling about my cool business - and the interesting part might be different stuff that happens with people. I love it - no problem.

Today - someone who I did a wedding for last year is booking. That's allot of my business now days. I do the same thing for everyone.

I have never lost anyones photos or video !

I have never canceled a wedding because of my schedule.

My business is happy couples - I do it nearly everytime.

Now - I've had many couples show up late - one turned into a night wedding - the worst light. I've had couples show up with as many as 9 PRO (seemingly)photographers. I don't fight with other photographers - I'ts not my job - go ahead.

I do my thing + I feel that I'm flexable. I like putting my couples in my favorite spots - my life is so easy that way.

I have a huge investment in equipment - so there is never a mistake. I archive photo's and video's for at least one year - photo's are archived on 2 secondary hard dives on two separate computers + CD. Video's are made on Sony DVCAM .

If I did a bad job - how would I get so many referalls - I get them all the time.

The past 2 years we have had 2 babies and built additions to our house.

Some have submitted crazy lists that I can't decifer - others can't seem to make a print at WalMart - or whatever. The prints come out good even at WalMart - but I rcommend MPIX.COM.

For those that don't have prints yet - why don't you make some right away ? Why wait for me ?

If anyone wants to see any wedding - just let me know. I'm always smiling as I do such a good job and have it archived on 2 secondary hard drives on 2 different computers plus CD. I'Ve never lost a single image - ever. Plus I've never been late to a wedding or cancelled a wedding.

I do the best photography in Hawaii - and don't charge that much.

I have it nearly a "walk in the park" - so much fun.

I'm so expirienced - it makes it easy. I really do enjoy my job.

T
T
Tom Osborne
Send a message
Oct 02, 2008 9:58 am EDT

Hmm... so this is how it works with Kris Anderson Photography? You pay for pictures and prints of those pictures. You don't get the prints of the pictures. He then calls you inept for not going to Walmart and buying the prints that you already paid him for. Wow. I think we'll use some one else for our wedding pictures.

Thank you all for your comments and saving us the headache!

S
S
Sudre_
STL, US
Send a message
Oct 22, 2008 5:01 pm EDT

I guess it's time for me to agree with the complaints here.
No prints.
We have printed our own off the CD. They do look good but we had to pay for our own prints in addition to the money we paid Kris for prints. It's not a great expense but it is still a breach of contract on Kris's part.

If you want a hassle free glorious day for your bride, DO NOT USE KRIS. Your wife will be frusterated to no end trying to get the prints from her wedding.

Yah, I know we can just print our own... but Kris your life is not the only one that is busy. Everyone has a busy life and to go thru the CD and re-pick out pictures then upload them to a site is extra work considering we already did that with you.

H
H
Hope Wainwright
Torrance, US
Send a message
Dec 19, 2008 1:11 pm EST

Kris Anderson is a rip off working with a few loose screws. Notice how he NEVER address the missing photos. He only tries to defend himself making us, the ripped off clients as the bad people. He'll never send the 40 photos. He told me that once I have the CD I can make your own. THAT ISN'T THE POINT. THE POINT IS THAT IN HIS ENDLESS EMAILS AND WEBSITE, THE COST INCLUDES 40 PHOTOS! What does he not understand?

Hey Kris...when was the last time you EVER send the 40 photos you advertise?! I don't want to hear about what a horribe person I am 'cause you've already told me that. And I'm going to be the topic of discussion in your next photography class. WOW! I'm glad you think so highly of me.

H
H
Hope Wainwright
Torrance, US
Send a message
Dec 19, 2008 1:23 pm EST

91 days ago Kris wrote: "We just had a baby girl. I taking several weeks off as it was a C-Section. My 2 year old Son is a hand full - so my job now is to take care of him and my Wife."

Three weeks ago Kris told me the same thing. The baby must be about a year old now. Plus he told me his wife takes the kids with her Thai friends so he has the house to himself. Get this, on one of my phone calls he said that where he lives it's on the cool side and his computer doesn't work until it get over 80 degrees. I'm not a computer geek but that is totally crazy!

To the guy who is an attorney...let's do a class action suit. This guy has ripped off so many more people than who are on this website. He should not be allowed to do this anymore.

I
I
italipino
US
Send a message
Mar 23, 2009 11:49 am EDT

I used Kris for my wedding in 12/5/2005 and had no problems. We communicated for several months via email up until our wedding. I found my own minister who happened to do her own pictures. However, I used Kris because I loved the pictures I saw that he did on his webiste. The minister we used has worked in the past with Kris and was fine with him doing the pictures. He was at A-Bay on time for our wedding and we paid by credit card. Even while we were still on the island for the rest of our honeymoon, I received an email from Kris with how to access our pictures for viewing. We received our 40 prints within a month and 2 copies of our dvd. A year after the wedding, we received an email that he was clearing out data and if we wanted to, we could purchase a cd with all of the 200+ poses he took of our wedding. We bought the cd and received that within a month. We had a problem with one of our dvd's of the ceremony and he offered to replace it. I would recommend Kris 100%. The pictures he took were incredible and in the end we were able to purchase a disc with all of the poses to print out on our own.

A
A
Autumn
Kaneohe, US
Send a message
Mar 31, 2009 9:33 pm EDT

Wow, I am pretty appalled by Kris Andersen's comments in his own defense. It's a business...it doesn't matter how busy your social life...and it definitely does not depend on whether you are running your business for fun or out of necessity. If you promise a product, and people pay for a product, you HAVE to deliver a product. I'm also a little concerned with his grammar. It almost seems like English is his second language. I'm from the Big Island, no excuse buddy. You live on the cold side? But you shoot primarily in Kona (the hot dry side). Sounds fishy.

To all future clients, make sure you sign a contract that defines a time period that he has to deliver the prints within. And if he's charging onlly $15.00 for prints, he's probably just going through CostCo anyways (there is one in Kona now). Or don't give him your business. You'd be surprised at how many other photographers out there in the islands are vying for your business. Shop around.

S
S
Sarah2la
Albany, US
Send a message
May 01, 2009 4:31 pm EDT

I was married at the A-Bay on May 16, 2008. We also never received our photos. We did however receive a DVD. I paid over $700. for his services. Unfortunately, we were told he was taking care of the photos so no one in our family took any pictures during the ceremony. It really sucks that we have no pictures of our wedding. I have sent many e-mails and his excuse was that his wife had just had a baby via C-section. So I gave him time, and once I re-started e-mails he no longer was responding. The excuses he has are ridiculous because if you are going to run a business you need to make time to do your work that you have promised your consumer. I really just want the photos I have paid for please. This was a very special time, moment for myself, my husband and our close family. We traveled a long way to do this. We were going to have our wedding on the mainland, and while I do not wish we had I do wish we had the pictures to help us remember and get through our sometimes tough times. PLease Please give us the pictures we paid for. Our minister Rev. Pamakai was excellent and wonderful. My name is Sarah Stevens-Osterhoudt from Albany, NY.

K
K
kaytieq
Selesia, US
Send a message
May 07, 2009 6:26 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

My husband I were Married on A-Bay Aug 9, 2008 by Kris. We received the CD with all of the pictures and the DVD but have yet to receive our prints. I have called dozens of times, emailed and called again and have had absolutely no response. A few months ago, I emailed him and pretended to be interested in using his services for a wedding (under an assumed name) to see if he would respond. Of course he did within a few hours. It didn't help my situation but confirmed what I believed, that he will communicate with you till he lures you into using his services.
As for the DVD, I have never seen a video so cheesy and unprofessional. I was Completely disappointed with it. My 17 year old brother could have done a better job.
We found his name in a book, Hawaii The Big Island Revealed. I emailed the writers and asked them to post on their website what a fraud Kris is and hopefully they don't recommend him in their future books.
Bottom line, I would still like the prints that we paid for. I doubt we will ever get them but it was a huge disappointment.

W
W
whitmer
Coos Bay, US
Send a message
May 31, 2009 4:23 pm EDT

We were married in Kona, HI on April 14, 2009 and Kris did our photography. He did show up on time, and did a beautiful job. We recieved our pictures in 2 weeks and they were beautiful. However it is now almost 2 months later and we still have not recieved our wedding DVD. We like every one else paid for these services immediately after the ceremony with good faith that Kris would be a professional business man and deliver the purchased products. We have phoned and emailed him multiple times and never does he return an email or voicemail. As you can imagine we are very disappointed and cannot believe we may never receive our wedding DVD, a recording of the most important event of our life. Though we were happy with our photos, we could have been just as happy with someone else, and recieved our DVD with out all of the stress that comes with working with Kris. Your wedding day is stressful enough with out dealing with someone who doesn't return your phone calls or emails, especially when that someone is responsible for recording the memeories of this very important day.

K
K
krisanderson
Waikoloa, US
Send a message
Sep 25, 2009 11:48 am EDT

I wanted to show some archived photo's from the complainers

K
K
kaytieq
Selesia, US
Send a message
Sep 25, 2009 12:12 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Kris, the issue has never been your pictures. The pictures are beautiful. The location is great. The issue is you don't deliver the product you are receiving money for. All you have to do is deliver the actual PRINTS and DVD that people are paying for. To me, that sounds like a reasonable request.

K
K
krisanderson
Waikoloa, US
Send a message
Sep 25, 2009 1:39 pm EDT

If anyone needs images I got them here on 2 machines + CD's.

The one guy sounds like my Wife - laughs.

the other guy must be a guru.

Notice it's all guys that talk bad about wedding photographers. If it were up to men - I'd have been doing something else for the last 30 years - and that's ho joke.

I spent all night searching for this. one great feature Is I can post photo's from any date you like. I can also send you images if you lost them.

I got a pile of returned packages and it's hard to sort them out. Many couples fight etc..

Did I ever tell you about the groom who had sex with the stripper - I was the last one to learn about it. I was still trying hard to get photo's.

I lost my Mother and My Father within 3 years . Also had two babies . what a ride it's been.

I own my house and stuff - not going anywhere. Actually I bought my land shortly after I did Joe Moores Wedding on Kauai in 1990.

I want to support the upcoming wedding photographers anyway I can. Lord knows my success was all about my teachers.

What I see in Hawaii is good photographers who do weddings on the side. They consider themselfs above weddings. You have to get into it - totally.

That's my deal - totally love weddings.

I still do a few weddings. I guess I'm at around the 7.000 mark now.

I have stopped selling photo's and all my couples get the CD and video. I spend more time with my kids now - what a blessing.

I think I started off to reply about Oct 21st 2007 - I got it here if there is problem.

As I go into retirment I'll still do weddings. It's the best for me.

I am still waiting for someone to threathen to kill me about their photo's.
I have just started a new site where we can discuss everything. No kidding - I love to discuss everything about weddings.
http://www.konaweddings-blog.com

For the new and upcoming photographers - take a deap breath and go for it.

For this complaints board - I think it's good now. Just like a small town. I think everyone should post their wedding date at least.

Like how do I know about some guy saying this or that. I'll put his photo up - thanks for that feature.

I'll stand by my work - just as I would in a small town.

Men really like to complain about wedding photographers. The Women keep us in business. Then later in life they feel as though they are the hero for paying for the wedding. I'm not kidding. Or couples break up - we all know that story.

One of the most funny things I read here wa the guy who "knows " I drive around the Island. Get a grip dude. Often people on the mainland commute 30 miles or more a day. I think your one of those stupid drivers who tailgate me all the time. You have never been out of Hawaii or educated properly.

Seriously - the schools in Hawaii are way down there. The kids have 2 babies before they marry at 19 years old. I've been living in Hawaii for about 23 years now. I stopped doing local weddings 10 years ago - or so. although I'm not above it - if it's a real deal.

Anyway - dumb ### aside. Give me a date - request a CD (save $500.00 from my old price list). Just paypal five dollars per wedding. I would love to burn old wedding stuff and send it out ASAP.

For the guy who is so smart about business - I spent 5 years at University of Washington - school of Business Administration for 2 years. I accedentally took a Black and White photography coarse - my first teacher. That's what got me going. I'm sure you get your intellect from above or something.

Wedding photography is comlicated - but very fun. I've had the best run ever. You other guys have your own field - so boring maybe.

I'm sure we had a nice time on Oct 21 2007 - no sunset though. October can have low light and I don't see one of my Ministers there - maybe started late.

One thing about me is that no one says my photo's or video was bad - or give me the date. I have everything right here.

Any complaint I can fix in about 30 minutes - and send all images first class mail in a day or so.

One time about 15 years ago the Film went missing at the lab - but no big problem as we had the originals. Another time we lost some extra shots (maybe 10 shots) for Vini from New Jersy - that one scared me. He was the nicest guy and was OK - as they were extras - I mixed film or something.

Out of all the weddings I've done - that's it. I've made very few mistakes.

I've done wedding orders for over $5, 000. I used to average around $2, 000 a day as a hotel photographer on kauai (many expenses).

Anyway - anyone who needs images - if you lost them - waited too long - had Military problems - just let me know. I charge five dollars for a limited time - ALL NEG's CD. ready for printing. usually thats 100 + images - or however many we made.

So many things happen - for example I have a complete wedding package returned from Florida - I have no idea what to do. I assume they are goneski.

I am so happy this board added - attach photo's. I can attach photo's from any date - and make a CD and send it out pretty fast.

Please don't post if you don't have a wedding date.

I can't fix the guys ego who is sure someone is better than me. I can show my work for sure.

i'm kind of a computer geek wanta be myself - so I've spent many years archiving images. Since I build my machines it's better and sure.

No wedding photographer goes unscathed. From or teachers we expect the worst from the Men.

Again - now that I can upload images this boad seems fair.

You guys will see you photo here shortly - hehe
It's not my fault your so un hansom.

Please send me your wedding date so I can mail you all your photo's again.
Thank you to all the wonderful Brides.

Let me know you guys - so I can post your mug here. Stop hating so much.

View 0 more photos
S
S
Sarah2la
Albany, US
Send a message
Sep 25, 2009 4:01 pm EDT

First off Chris here is some archives for the complainers. You have taken money and promised to give them pics of their wedding as well as additional product as they have paid for. I agree we are not saying the pics are bad. I please please want the 40 prints that I picked out and the CD of pictures mailed to me. PLEASE! I was told that no one had to take pictures of the ceremony because you were handling it.. well now we have no pics beause I picked the guy that takes the money and runs and continue to blame everything but himself. I did receive one DVD of the wedding but I paid money and received nothing else. I will say this again our name is Chris & Sarah Osterhoudt we were married May 16th 2008 in the early afternoon. I am from Albany, NY and my e-mail is sarah2la@yahoo.com if you need my home address to mail these things to me. My address has not changed since I was married. I want what I was promised, not a link where I can print out the pictures I want the CD with the pictures on it and the 40 prints I was promised. It is so unfair and upsetting this whole situation. Please Please send me my wedding pictures!
Sarah Osterhoudt
Albany, NY

S
S
Sarah2la
Albany, US
Send a message
Sep 25, 2009 4:12 pm EDT

I don't want "my mug posted" or an "archive for the complainers" I want what I paid for stop taking the easy way out and mail the pictures and CD like I paid for. You say "stop hating" well start running the business you are taking money for. Stop blaming everything but yourself. If someone pays you for something deliver it. It's come to the point that I have to say I don't care what your obstacles have been and I'm not like that I like to give the benefit of doubt... But were looking at almost one and a half years since I was married. I want my pictures. I want my CD of pictures. I don't want the link to archives. I shouldn't have to pay more money for these pictures. How about you pay everyone back their money that you have screwed over? You change $5 dollars to people that have waited too long for their pictures? Are you saying I need to pay for your lack their of? I shouldn't have to write again and again and call over and over. I have stated my name, on many occasions. Please just do this! What is the problem? Why can't you look at my name here and mail the stuff out to me. Is there a problem? Have the pictures been lost?
Sarah Osterhoudt
Albany, NY
Married May 16 2008 at A-bay

K
K
kaytieq
Selesia, US
Send a message
Sep 25, 2009 5:38 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Okay Kris,
Here is the information you requested.
Jason and Amanda Kampf
Silesia MT
Married August 9th, 2009

I am not sending 5 dollars because we did not wait too long & they didn't get lost. We just never received the prints from you. SO, please sent the prints. If for some reason you do not have the list of pictures we wanted printed, please let me know and I will send it to you again.
Thank you.

K
K
Kris Anderson photographer
Waikoloa, US
Send a message
Dec 27, 2009 8:45 am EST

Prints are so easy. as instructed just upload your files to mpix.com - they are 29 cents and you probably want 100 or so.

K
K
Kris Anderson photographer
Waikoloa, US
Send a message
Dec 27, 2009 8:54 am EST

I'd be pissed too if I were that ugly and angry. if you have lost your CD I can replace it. it's 5 dollars.
I've done some 7, 000 weddings and most people are very happy.
Nearly all my weddings are from referal nowdays.

Everyone knows I do the best photography and video possible. This guy should be thanking me for no glar in his glasses. an 8x10 is 2 dollars with color correction.
as I said - go to mpix.com and make your prints. Most people have no problem.

View 0 more photos
K
K
Kris Anderson photographer
Waikoloa, US
Send a message
Dec 27, 2009 9:53 am EST

I just replasced a CD from 2006 and they paid me 150 dollars. 2007 I still have right here on 2 hard drives.

most couples have some 150 images or more on CD. Prints are very easy to make from the CD - even at WalMart - they have those nice machines. I recommend mpix.com - it's 29 cents a print - 4 cents more.

For a couple years now I've given a credit so I don't have this stupid stuff happen. If you lost your photo - it's freaken 29 cents to replace it - or send 5 dollars for another CD.

How anyone can get so angry over a 29 cent print is - well - go figure.

Nothing is lost - no one seems unhappy with the quality of the photo's or the video.
It's something about a 29 cent print .

I am giving it away already - and still 1 in a hundred will have a problem.

I never come here - maybe once every 3 months. It makes me happy to see how much people love their photo's and video. Nothing is missing - no complaints about quality - how cool is that. even the 1 in a hundred who have a problem still never say my work was bad.

I guess I've charged an average of 4 or 5 hundred for 150 images and a cool DVD. Not one complaint about the video. I used to charge 550 just for video. I used to charge xxx - you wouldn't believe for photography.

I am sure I do top quality - but lets face it. If it were so easy everyone would be at the beach making 100's a day.

As for the complaints board I think it's OK. I can show my work here - once in a while.

To me it's a good thing. however when I look at the photo's I made - I think - wow - they are lucky to have had me as their photographer. Not because I'm so good - it's because i've learned how to make the best wedding photo's. you might be able to do the same if you spent time and money.

After the images are made - 99 out of a hundred say good things. Even the best photographers have 1 in a hundred with some weird problem.

I can say it like other successful photographers - laughs. it's the ugly ones who have the problems. I don't care about 1 in a hundred. I want to show their photos right here.

I haven't lost anyones photo's or video - even if they are ugly and angry.

I am a happy guy - and know someone might not have a happy life - and grew up ugly.

I try to love all my subjects - but lets face it. Most men are not that handsome - and marry not so pretty women. They are predisposed to being unhappy with their photo's.

Some men will threaten their photographer with violence - it is well known and we accept it. it's so funny to us.

I think so many Women have the best talent for wedding photography but they get discouraged because of some one saying bad stuff. for me and so many others - bring it on you dumgsheet.

and so it goes. check out my new photo's over in Hilo and at Blacksand beach - this past week.

for those who wish me not so good - eat your - you know.

View 0 more photos
M
M
Mark and Nan Pheatt
Elverta, US
Send a message
Sep 15, 2010 6:05 pm EDT

Kris Anderson did a beautiful job for our wedding vow renewal on May 1, 2010. Absolutely no complaints. He steered us to a terrific beach for the ceremony, where the sunset was perfect (unlike other locations that day). Kris also helped us by giving us some suggestions for a minister. The photos he shot were top notch, as was the video. He delivered quality work, on time, and at the price promised. We would recommend Kris any day.

Mark and Nan Pheatt

S
S
Sophia ambosia
Hil, US
Send a message
Aug 27, 2011 3:01 am EDT

People be ware this guys is a drunken mess and that's why you folks are having problems getting your photos. He drinks all day and night thats why he doesn't return calls or emails. Although he may be a decent photographer he is not worth a dime. Find someone else, anyone else. You don't want to risk your treasured photos on him. As for him being a celebrity photographer, what a joke! Owning his own home, he I knew he was renting a small apartment in waikoloa. No car payment, well obviously his ratty truck was built in the 80's. And his wife cleans and does yard work when someone feels pity enough on her to hire her. So not only does he rip people off and not own his mistakes he lies about his own reality. Not a person you want to deal with by any means. Save yourself the time.

S
S
Sarah2la
Albany, US
Send a message
Jan 21, 2012 8:28 pm EST

I am coming up on my 4 year anniversary and never received my photos from our wedding. I have contacted Kris but still have not received anything but our video. My last contact with him in 2011 he wanted to charge me for the photos he still has. I do not understand how Kris picks and chooses who he sends his product to and who he screw over? It really sucks that we never got any pictures of our wedding. My brother was going to take pictures but Kris assured us he had it all taken care of. Thanks alot Kris Anderson for screwing us over.

J
J
Josh Tims
Long Beach, US
Send a message
Jan 16, 2015 11:39 am EST

Anyone Know how to find Kris Anderson now? All phone numbers are disconnected or changed. I would like to get my photos from 2007.

More Kris Anderson Photography reviews & complaints

Kris Anderson Photography - Unprofessional services 8
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.