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CB Apparel Lacoste Operations Cardigan damaged on first washing
Lacoste Operations

Lacoste Operations review: Cardigan damaged on first washing

I
Author of the review
4:03 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Good day
I bought a dark blue cardigan at Lacoste, Vasco da Gama shopping in Portugal at end of December 2019, my husband wore it twice before I washed it according to the washing instructions, a week after I bought it. When I was folding it I saw that there was a hole at the front of the jersey by the ribbing. (As per photos) It must have had a loose yarn because it was washed gently. First time it has ever happen to me I took it back to the store where I bought it and the assistants were very rude and arrogant and first were unwilling to help. They were implying that I was lying . Eventually they stayed there with the jersey and said they were going to send it to Lacoste. Then they returned the jersey and said that they are not doing anything about it. The jersey cost 150 euros plus I spent another +-500 euros previously at the same store ( my husband buys frequently from Lacoste because we always liked the quality). I just want the jersey to be exchanged please. I. Faria

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assistants cardigan exchange hole jersey quality ribbing store washing instructions yarn
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  1. Lacoste Operations Contacts

  2. Lacoste Operations phone numbers
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    India
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    UAE
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  3. Lacoste Operations emails
  4. Lacoste Operations address
    23-25, rue de Provence, Paris, 75009, France
  5. Lacoste Operations social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024
  7. View all Lacoste Operations contacts
Lacoste Operations Category
Lacoste Operations is ranked 8 among 267 companies in the Apparel category
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