On April 12th 2022 Lakeside Electric in Louisa Virginia quoted me $325 to pump out my septic tank at my single family home.
I was never warned of any additional charges that could be applied.
They spent a total of 10 minutes pumping out the tank and then left without any incident.
The following day I was charged over $700 dollars for the service.
No one ever notified me about any extra charges or even called to warn me there could be any.
I feel like they took advantage of me and charged over double the quote because they simply thought they could.
The worst part of it all is that the secretary wouldn't even put me through to a manager so we could resolve the issue.
Desired outcome: I would expect if there would be any extra charges above the quote that I would have been contacted at the number provided or someone would have come to the door and warned us of the extra charges. This seems like theft