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Lease Finance Group [LFG]
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2.4 106 Complaints
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Lease Finance Group [LFG] Complaints 106

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2:19 pm EST
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Lease Finance Group [LFG] unauthorized billing

On Oct 7, 2008 I contacted this company to cancel my lease on a credit card terminal. They told me where to ship the terminal to, and to include a letter of cancellation. They told me they would cancel my account 30 DAYS after the receipt of the terminal. What... why should I pay for something for 30 days that I do not have?

Anyway, they received the terminal on Oct 15. They canceled my account on Oct 20 (what happened to the 30 days?). They debited my checking account on Oct 22 for the final payment. EXCUSE me, at the contract signing I paid first and last months payment.

I called them on Nov 4 (when I received my bank statement that showed the debit.) They claimed my last month payment (that I paid in advanced) was credited to my account as payment for the final month. Then why did you debit my account on Oct 22? They never gave me a straight answer, just kept insisting that the Oct 22 debit was not my final payment, that my prepaid amount was used as my final payment. Nevertheless, I paid twice for my final payment. The woman I talked to at CIT just hung up on me while I was trying to get her to explain what the OCT 22 debit was for if it was NOT my final payment.

I want to warn anyone who plans to deal with this company, that first their lease rates are WAY TOO HIGH, you can do better, and SECOND they do not abide by their own contract. So Beware and stay away from this RIPOFF company.

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Hi, I am looking for any info you may have on a credit card company. I was approached by a sales person from Wholesale Merchant Services in Feb 05. He told me my Hypercom machine was illegal as it printed out the customer card #. I found out later that it only needed to be reprogrammed. He convinced me to take their machine in its place. Once I had the...

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This young gentleman came in a couple of times trying to lease me credit card machine. After several questions I decided to sign up. I was signing up for a 2 year lease. (or so I thought.) And right away fees started coming out of my business checking that I was not aware of. So I tried to call the young man back to ask questions. Well, He quit. So I...

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1:27 pm EDT

Lease Finance Group [LFG] fraudulant

LFG is definately very good at scamming...

My problem started back in 2003 when i signed this lease agreement. @ days later the agent who had made the agreement disappeared and was no longer reachable.

The way they get away with this is that you have to track down 12 ppl till you get the right one. Long story shoret i knew i got taken and decided to wait out the 4 years. at the end of 4 years i tried to cancel my lease by faxing in a request as specified by them, when they kept charging they said they never got my FAX. Now they said that i had to send the equipment back to get it to stop so i did that and the equipment was sent back as a refused item.

Lfg kept taking money out of my account for the next two years, only they werent taking it out of the authorized account but out of another account not autorized to them.

Finally after two years they sent me a copy of my original contract, and i noticed that out of the 4 places requiring my signature only 3 were mine the 4th was not and it was under the personal guarantee section. Funny EH!

now i put a stop payment back in june on ach with that amount so now the just process every second month.

Last week i had had enouygh and called them afain for my contract and cancellation instructions they decided to charge me 507.44 prior to me being able to comply claiming that the cnan take full payment if you are delinquint i was delinquint for 3 days because i put a stop payment.

so to recap- the equipment was 1600.00 the lease over 6 years was 6299.00 pluus a buyout of 507 for a total of 6806.00 wow where to i sign up for this kind of apparently legalized criminal activity?

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carizma
Billings, US
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Jun 22, 2010 1:27 pm EDT

YES I AGREE THEY ARE CRIMINALS. I FELL FOR IT MYSELF, THE REP CAME IN SPORTING SMOKE AND MIRRORS, DEFINATELY TOO GOOD TO BE TRUE. IM STUCK PAYING 39.95 FOR 48 MONTHS EVEN THOUGH IM NOT THE OWNER, IM A LEASEE AT A SALON. WITH ALL THIS BAD PUBLICY I HOPE WE CAN SAVE OTHER PEOPLE FOR MAKING THE SAME MISTAKE! DONT WORRY KARMA WILL GET EM!

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saharrison003
Georgetown, US
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Feb 26, 2010 4:24 pm EST

I never heard of these people until today - have never dealt with them. Yesterday, they managed to take over $900 out of my bank account. I have no idea how in the world they did this. Now we have to go to the bank and file a fraud report in order to get it straight. Unbelievable. These people are criminals for surer!

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Edward C. Noonan
Marysville, US
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Nov 02, 2009 7:30 pm EST

Edward C. Noonan
1561 N. Beale Rd
Marysville, CA 95901
[protected]

LEASE FINANCE GROUP, LLC
233 North Michigan Avenue
Suite 1800
Chicago, IL 60601
Dear Sirs:

You have been billing my bank account for $34.17 for over 8 years. This will cease immediately. You no longer have permission to debit my account. Any further debits will be considered thief and fraud.

In addition, this is a final demand to repay $3500 plus interest for the scam you have pulled by continuing to bill me for a service you have not provided. Interest on the $3565.44 is calculated at 20% compounded daily.

The interest accured is $18, 059.23 plus the principle of $3565.44 or a total of $21.624.67 . Please issue a check for this amount immediately to prevent criminal charges being issued against the officers of your company.

Transaction ID: [protected]
Date 10/7/2009
Description: LFG LEASE PYMT A FAMILY INT

Sincerely,
Edward C. Noonan

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Denisse
Paso Robles, US
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Jan 23, 2009 4:58 pm EST

MY OFFICE IS NOW GOING THROUGH ALL THIS MESS TOO... WE CANCELLED OUR SERVICES WITH LFG 6 MONTHS AGO AND AM NOT LOOKING FORWARD TO ALL THE YRS AND HASSLE ALL OF YOU HAVE BEEN GOING THROUGH... READING ALL OF YOUR INPUT HAS HELPED ME ON HOW TO DEAL WITH THIS... ANY COMMENTS OR HELP FEEL FREE TO SHARE IT WITH ME, MY E-MAIL ADDRESS IS DKDDS@TCSN.NET, THANK YOU :)

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lloydh
San Francisco, US
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Jan 15, 2009 7:31 pm EST

i totally agree, the ammount of people i see being taken by these crooks is incredible. There must be something being done about this, no? If so please contact me because i want a piece.

lloydhoshide@hotmail.com

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7:13 am EDT
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Lease Finance Group [LFG] took $587.35 from my bank account over a matter of 1 1/2 years

My business, Sarah’s Stop-N-Go, was open form June14, 2006 to March 10, 2008. Somewhere between June and November of 2006, I signed on with Money Tree Merchant Services for their check-processing machine. During this time, I lost a lot of money using their credit/check machine, which was processed by Global Payments, Inc.

Global Payment Inc was suppose to prevent bad checks, but instead, if I was written a check and the check-processing machine said it was good, I was to give the customer their check back, and keep the credit card like receipt. So when it really wasn’t good, which happened more than once, I lost the money. The company was suppose to reimburse me, but instead always had an excuse why it was my fault and would not follow through.

After November 2006, I had a complaint filed against me with Better Business Bureau by a lady, whose check I had ran, because Global Payments Inc ran her check twice and caused her overdraft fee’s and also a returned draft to my business. The company tried to say I ran the check twice, which was not true. She did pay me for the amount of the check, with no overdraft charge, but she filed the complaint against me, when it was Global Payments Inc. fault.

I did give her Money Tree Merchant Services number because she felt she was entitled to reimbursement on the over draft fees, and I also felt she was entitled; after all it was Global Payments Inc fault.

It was after this that I contacted Money Tree Merchant Services and told them I no longer wanted to use their services, and asked them to quit withdrawing money from my account. I did not realize there was also another company involved, which was Lease Finance Group LLC.

Money Tree Merchant Services sent me a postage packing slip to mail the machine back to them at their expense, which I did. In the meantime, with so much activity from my Oil Company lease in my bank account, I never questioned the $34.55 that was coming from my account; I assumed it was The oil company withdrawing the money for their credit card machine, when in fact it was Lease Finance Group LLC.

The total amount of $587.35 from that moment until I closed the store and had my account closed in May of 2008 has been withdrawn from my account for equipment I did not have or use.

Now Lease Financing Group LLC is harassing me several times a day with phone calls, in which no one talks to me, they just play annoying drum music into the earpiece or give me a recording. And they keep sending mail saying I owe them money, when in fact they owe me $587.35.

Now I am trying to contact Money Tree Merchant Service via e-mail and phone, to no avail. They have once answered my email, only to give me another run around, a phone number that has been disconnected. All I get from other numbers are recordings no actual person to talk to.

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LuckFLG
US
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Aug 10, 2015 1:24 pm EDT

Lenders know these guys are a joke. Just show them the BBB site and have a good laugh. Lenders will usually give you a chance to explain a credit report anomaly like LFG.

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ali alabudi
Austin, US
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Nov 26, 2014 1:20 am EST

I got scam from LFG .I have to pay them $3000 .I dont want pay to them do this go to my credit report?

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meghan222
Vancouver, US
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Feb 18, 2011 10:52 pm EST

Hey everyone, there are literally thousands of companies nationwide that call themselves "MSI something" or "Something MSI". I too was taken a few years ago when I though I was signing with my bank, when I got my statement it wasn't from my bank. After careful research I found that there are so many scandalous companies in this industry it is mind blowing. The best I have found is the real and the first "Merchant Services, Inc." They are affiliated with the First National Bank Of Omaha. They lease equipment but certainly aren't owned by LFG. While I'm certain that they do have some reps that aren't on the up and up, the customer service is amazing and always quick. They have been around since the 1980s and many people have added MSI or Merchant Services Inc to their business names in order to make their back room scam job look like a reputable business. I hope this helps. Sorry for all your troubles!

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ronen emanilov
Toronto, CA
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Jul 01, 2010 2:53 pm EDT

pleas join to my group in facebook: lease finance group scam/fraud.
we going to a public lawsuit pleas join to us and explain your situation
on the group page.

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ungawa bundolo
Warwick, GB
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Mar 07, 2010 9:46 pm EST

I suggest that You notify the I.R.S, and state athorities as well in each state thre is a complaint.Apparently Lease Finance Group LLC out of chicago is tax evading at a state level and probably at a federal level as well, possibly scaming insurance companies nation wide as well.Firstly they charged for taxes in Florida when they leased a machine to a client there, but weren't even registered with the state to do so meaning "the kept the money"could be doing this nation wide!Also they write in an insurance fee for a machine they really could care less about two points here really do they charge for the true value of the machine?, $160.00, or the value of the uncancelable lease?How many insurance companies?How many machines were sent back intact from customers with tracking numbers, how many were actually observed or claimed over the years returned and or as a cosequence denied having been recieved in pristine condition as mine was, or probably just thrown out and claimed.That would be insurance fraud.There were serial numbers?How many insurance companies?Probably a goodly number nation wide.It' gone way past TORT in total monies involved .through act or omission, through action or innaction a crime is being committed and the athorities should act!They're aware of this but don't act ...well now their aware that they are being ripped off too now!lets see what happens now!

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Hair Tamer
Baton Rouge, US
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Aug 18, 2009 10:22 pm EDT

The same scandolous fraud happend to me and a few of my business colleagues.I know about 5 other business recently scammed as well. Were from Baton Rouge La. And the nightmare has just begun.I never saw any of these papers untill they faxed back with a forged initial/signature and an added last page.I already closed my account due to un authorised withdrawls . If you can help contact Inez Terrance nz_sctt@yahoo.com

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Stop Lease Finance GROUP
Urbana, US
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Jul 03, 2009 10:42 pm EDT

You guys read any of my posts? The harassment has stopped. The credit report was corrected. Complaints were filed with the BBB, Attorney general, FTC, and FCC...against LFG. LFG I heard has closed its chicago's office because of my onslaught of complaints and the people I have ...banded together...I can help you...

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bellmotor
Bellevue, US
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Jun 08, 2009 10:02 pm EDT

if you own a business that don't want to go through a nightmare, yes do not do by any means do business
with MSI Merchant service which is apparantely owned by LFG and by offering a low rate on your credit card processing they get you into signing a
4 years used hyper com processing machine and once it does go out youy nightmare usually start and you have noticed you have signed into a fraudelant contract tht you can not get out for a piece used machine that carry no warranty at all and initially
the salesman who represent both company tells you
$900.00 savings a year on processing fees and try to get you to sign $79.95 leasing the mahine and then settlle for $59.95 and when statment arrived, state tax and insurance add it up to $79.95 a month and in addition the defective machine was out for two month without getting another machine to use, they took monthly fees without providing the service for six month till I stopped automatic payment withdrawl
from our account and when I cancelled MSI Merchan
the they tried to zap me for $1000.00 instaed of $250.00 stated in their contract which they took it from our account without notice and or authorization and worse nightmare came after I cancelled the
leased contract they bombareded not just my business but my home phone number like collection agency disturbing my family peace and demanding for
full contract cancellation fees and kept saying we have nothing to do with the machine itself and just a fianancing the machine and in their phony and elusive contract they agreed and promised not to take away the enjoyment of the using the said leased machine which took more two weeks of frastrations to find out who owns the machine and its defects like a used piece of furniture I must have leased and not An eletronic device with leaving the defect of the machine onto our shoulder to fix and repair and pay to re-program it to be used again and it 's a big shame that they are still in businesss with the same shady practices and they are practically crooks No# 1

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4:26 am EDT
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Lease Finance Group [LFG] they wrongly tried to debit $600 from our business account

We had a lease for a credit card machine through Lease Finance Group that went from 2000 to 2004. Since we were not closely involved with our business during most of that time we did not realize until June 2007 -of all things- that the lease was up.

We put a stop on the monthly lease debits that were being taken out of our account. We tried 5 times (documented) to deal with this company. They still sent us monthly bills and never sent us a copy of the contract which we told them we needed in order to finalize this matter. We NEVER received anything but irritation whenever we dealt with them.

We stupidly assumed that this issue had been dropped until today April 28th when I received a notice from my bank that they had tried to debit $604.10 from our account. Luckily our bank was aware of them and refused. I am now faced with calling them ONE MORE TIME in the morning to chew someone's *** and threaten them with criminal action (not that it will help).

I hope anyone who possibly sees this will run in the opposite direction if they ever come in contact with this co. They are nothing short in my opinion but unethical and disgusting.

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Franck Avril
US
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Jan 04, 2020 10:34 pm EST

Charging me $90.25 a month for at least 4 to 5 years now (over $5K total) for equipment I returned and a program I ended "back then" for my website.

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Asia Music
US
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Oct 21, 2019 8:01 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

This is the most scamming credit cards processing machine company not only in the USA but the world. LFG - Lease Finance Group LLC. I hope & wish the United State government FBI will shut down this company so they don't go around the US scamming the small businesses. Please be aware & stay away from them.

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Test me Way now
US
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Oct 12, 2019 10:11 pm EDT

I have been changed for 5 years for a machine we thought we returned. Our bad we didn't notice earlier.

We have paid thousands for this machine.

They are jerks for sure and even if I return it they still Harrass

What should I do?

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getmoorefit
Long Beach, US
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Oct 22, 2009 11:04 am EDT

I had lease through this LFG from 12/02 to 12/06. I didn't realize until @3 months they were still debiting my account. I put a stop payment on them and they continued to send bills. I told them I was done with them. Now, 10/09 they debited $1, 263.87 from my business account. They are scammers and a criminal operation. when you call their number it says your account was deemed special and they give you another number to call, only to be given a voicemail telling you to call the number you JUST CALLED. They need to be brought up on criminal charges! Who is running this racket!

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Peter
Victo, US
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Jun 01, 2009 5:10 pm EDT

As one of the "dummy victims" of Lease Finance Group, I already accepted the fact that Lease Finace Group is one of the greatest scam artist that ever existed in the business world. Lauren212 is correct to point out about the mistake of believing a complete stranger. She proudly mentioned working for LFG knowing how crooked the company is. People get dummy and make unintentional mistakes and LFG take advantage of it. I wonder if these people working for them --like Lauren212-- ever sleep at night and enjoy the food on the table knowing such revenues gained by LFG is generated in an "evil manner."

LEASE FINANCE GROUP in Chicago Illinois, reap your evil success and your KARMA is on its way!

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Lauren212
US
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Apr 25, 2009 9:15 am EDT

I actually work for Lease finance Group and have to say the things said on here could of been solved if you would read the contract before you put your signature on it .If you dont read what your signing, how would you know if what the company does is legal or not ? You instead believe a complete stranger who is coming into your business establishment to sell you something, who doesnt even work for our company. The independent sales rep that comes into your business doesnt even work for LFG, we are only the bank that finances the lease, just like when you go to a car dealership and buy a car, your lease/ payment is financed by a bank. So instead of sitting here typing about how LFG is crooked and doing illegal things, maybe you should go pick up a copy of your contract and read it, or you call always call the company and get a copy sent to you.

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mr moe
MM
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Dec 22, 2008 3:06 am EST
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what doyou means this about? Please.. explane.

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Henry Hubby
Anaheim Hills, US
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Dec 09, 2008 6:35 pm EST
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They are dishonest, disreputable, and pushy to boot.
Henry Hubby

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Overview of Lease Finance Group [LFG] complaint handling

Lease Finance Group [LFG] reviews first appeared on Complaints Board on Apr 29, 2008. The latest review Credit card machine was posted on Jan 18, 2021. The latest complaint not providing equipment that works was resolved on Oct 10, 2012. Lease Finance Group [LFG] has an average consumer rating of 2 stars from 106 reviews. Lease Finance Group [LFG] has resolved 38 complaints.
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  1. Lease Finance Group [LFG] Contacts

  2. Lease Finance Group [LFG] phone numbers
    +1 (866) 781-0440
    +1 (866) 781-0440
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  3. Lease Finance Group [LFG] emails
  4. Lease Finance Group [LFG] address
    65 E Wacker Pl Ste 510, Chicago, Illinois, 60601-7255, United States
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  6. Stan
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