Leisure Plus and Savings 2 go review: Unauthorized credit card charge 34

I Also was charged and didn't know what the charge that appeared on my statement was and called the bank and they gave be SB Leisure plus. I had orderd something on-line and must have mistakenly said yes to something unknowingly. How can I cancel something I do not know what it is, the bank said SB leisure plus, but I do not know how to contact them to cancel. Can you help?
Peggy Allen

Savings2Go & Leisure Plus does not enroll anybody in either Membership unless they call to enroll. There are other businesses who offer the Memberships with their products. That is how most people are enrolled into the Memberships. Savings2Go & Leisure Plus have websites for their members. They also have phone numbers to be reached at. If this company was a "scam" they would not have phone numbers to be reached at, let alone a fax number or address, and lets not forget about the websites.
[protected] & [protected].

Also, the ONLY reason they ask for some of you information is so they can look up your account so they can help you with your complaints/cancellations. It is done this way for one reason only. So they are looking at your account (the right one). If you do call just remember that the person you are talking to on the other end is a human just trying to make a living.

If you do have any question please let me know and I will help as much as I can.

I just recently found the same scam from Leisureplus. I responded to an ad in USA Today or something like that and was offered a membership and I flatly said "NO". But have been billed every month since March. I, too, can plea stupidity for not doing something sooner. But I finally realized that these charges were bogus and called my credit card company. Maybe the customer service agent got a bonus for everyone she signed up and signed up people even though they said no; or the customer may have never been told and was signed up anyway. I called Leisureplus to make sure they stopped billing me. They asked for my phone number, that is probably used to track customers and they admitted they didn't have mine...if I had signed up I am sure they would have asked for a phone number...so, further proof this is all bogus. I have decided to file a formal complaint with the Attorney General's Office regardless...maybe they can do something to shut them down.

I just found the same charges on my bank statement, it stated in march as well a total of $149.50. How can I get that money recredited back to my account.

I called the number and found out that on 12-21-03 Smoke-Away was ordered by my husband. A "free" 30 day membership was extended. To cancel this he would have had to have called in to Leisure Plus. He has an automatic insurance payment for the same amount each month and thought nothing of it. He has never received anything from Leisure Plus through all these years. However, his bank account kept overdrawing and the bank finally got tired of it and closed the account. It was the Liesure Plus payment that was overdrawing things every month. He received a statement this month from Leisure Plus (keep in mind this is the first contact since 2003) wanting bank account information. There was no amount given, just a request for his banking information. While my husband should have kept closer tabs on things, this is an out-an-out SCAM! The customer service representative gave me a FAX # [protected] to send copies of his bank statement for four months so that they could credit him for only four months. That is the policy of the company (only four months). I let the guy know that I was not happy about this and that this is a SCAM! Call it what it is! I plan to contact the Better Business Bureau and their FAX #. And you can bet that any account information will be excluded from that FAX.
My advice to everyone out there is BE CAREFUL! When you order something, don't give out banking information. If they offer you a "free" membership to anything, say NO! We are out $664.40! With the economy what it is, that is alot of money for us. That would pay for alot of groceries and several mortgage payments. All this for something we never used and didn't even know that we had. I know their claim will be that it was all perfectly legal, but it is sure sneakin' in through the back door and very shady. I would like nothing better than to see this operation shut down! I also plan to contact senators and congressman about this. I will do everything in my power to shut them down and see that they don't do this to someone else!
I don't know about anyone else out there, but when I order something, I want what I ordered and NOTHING ELSE, FREE or not!
Jennifer Beechy

Ms. Beechy,
You stated that, , , ,
"The customer service representative gave me a FAX # [protected] to send copies of his bank statement for four months so that they could credit him for only four months. That is the policy of the company (only four months)."

I'm not sure why this guy told you to send copys of your statments for those 4 mths. The reps can credit your acct for the last 4 mth, other wise you must fax over statments if your asking for more than those 4 mths back. The reps are only able to refund 4 mths, it is company policy.

I am a recent victim of leisure plus. I did not order anything and they had a bogus address for me. I was billed $8.95 per month since 2001. That's over $800.00 that they took from me without my knowledge. I have to admit I did not notice it because I make decent money and thought it was some sort of bank fee. My bank made me aware when I called them for something totally different and I discovered what they "stole" from me.
When I called them I was told the company that authorized this transaction is no longer in business and they were not able to tell me where the $8.95 was sent. I didn't get anything out of it. No coupons or anything.

This is terrible. You think you are safe and theives find a new way to rob you!

I was signed up for savings2GO and leisureplus when I bought my son YOUR BABY CAN READ. The sales guy from your baby can read pushed this promotion on me, he made it sound like I was going to receive this promotion for free. I feel like calling your baby can read customer service to complain.

So, I too got scammed by this terrible outfit. What a joke, the business is owned by Stonebridge Benefit Services (800.527.7557) - but you will not be able to talk to someone there. They will defer you and tell you to write a letter. They told me that there is NO WAY POSSIBLE to access any managers or persons who you can speak with. I have paid an estimated $1, 000 plus over 7 years of not noticing this charge on my credit card - there is no document or email or anything that they can reproduce to tell me when and for what reason I opened my "account". The data they have is false and my address used was for one 10+ years ago.

Also - try and file a complaint - none of the busiesses are even listed (or legitimate).

S2Go - how do you sleep at night? Why dont you go sell drugs or something tangible vs. telemarket fraud.

For anyone wishing to actually figure out whom to call and what to ask for this is where you ultimately should go,

Business Contact and Profile
Name: AEGON Direct Marketing Services, Inc.
Phone: [protected]
Fax: [protected]
Address: 2700 W Plano Pkwy

Plano, TX [protected]
Google Map
Website: www.aegondms.com
www.stonebridgelife.com
Original Business Start Date: February 1967
Local Start Date: June 2001
Principal: Ms. Marilyn Carp, President
Customer Contact: Ms. Marilyn Carp, President
Email Address: Send email to AEGON Direct Marketing Services, Inc.
Type of Business: Insurance Companies, Insurance - Health, Insurance - Life, Product Sales - General, Road Service - Automotive, Travel Clubs
BBB Accreditation: This organization is a BBB Accredited business.
Additional DBA Names: Savings to GO
HealthExtras
Stonebridge Insurance
Savings2Go
Fun Family Awards
Encore Dental Insurance
Membership Services
Motorplus
PlanPlus
Quest Savers
Payment Protection
AEGON Direct Marketing Service Company
Quest Membership Services
Back Porch
Stonebridge Life Insurance Company
Leisure Plus
Stonebridge Benefit Services, Inc.
Monumental Life Insurance Company
MotorPlus
Savings 2 Go
Experts-On-Call
Life Investors Insurance Company of America
Transamerica Financial Life Insurance Company
Transamerica Life Insurance Company
Veterans Life Insurance Company

This company is a fraud. They flat out lie about their services. I cancelled my membership 30 minutes after receiving my membership packet. For example, the five, one hundred dollar travel vouchers I was promised actually would have saved me only a whopping 25 bucks. And I can go on. Beware, don't get suckered in like me.

Was charged by both SB leisureplus [protected] and SB Savings2go [protected]. Never agreed to anything, or purchased anything. Both charges were for $9.95 each! This is fraudulent company and stole from my bank account. Will find out who at the bank today.

I signed up for theses programs on monday dec 6 2010 I autorized them to take 15.70 off my card and an additional 16.00 was taking withoout my permission I was told I would recieve a 300.00 dollar gas card and I got a rebate card for 25.00 a month for a year and I had to use a credit card to purchase the gas but it would take almost 60 days before I could even send the rebate in they are rude and disrespectful I was hung on sworn at and lied to I am contacting the attorney generals office about the fraud of this company and I suggest that other people do it to and maybe we can have them shut down once and for all leisure plus is nothing but a SCAM

why you use my credit visa? how you know my visa number?

I also got scamed by this company ! after canceling them they still got to my bank account every one you talk to lies its horrible . they need to be stopped I had to cancel my account at my bank and have been hit 4 times with charges before I could do so ! the charges were of course from both companies the leisureplus and savings to go .

They contacted me a year ago never asked for my credit card numbers or anything. My husband wasn't here at the time so I took the call and was enthused to get a couple of magazines for free and then when I called to cancel the magazines the charges kept coming $600.00 later we are still fighting that I said they could take it out of my husbands account. After play back they gave me my phone number and four numbers after it that I thought were just for reference turns out to be my husbands credit card numbers which I never had memorized they told me I can take this months refund and nothing else because it was the availability not services that they were rendering.

A few days ago I ordered "smoke assist" and was told that I would recieve a free $25 gift certificate for dining and a free gas card and all I had to do was call to cancel within 30 days of recieving my "rewards". I just signed on to my bank website to do my online banking and noticed a $8 charge from SB*Leisureplus... I called my bank and since it hasn't cleared yet they told me to wait until it cleared to call back and report the fraudulent activity... then I got to thinking about the recent purchase of "smoke assist" and since I hardly ever order things off the TV or internet I just knew it had to be through this company... well while I was ordering my "smoke assist" I wrote down everything that the man was offering to me and when I had to call to cancel and phone numbers, etc. I had written down a number of [protected] of which right next to it I wrote "call to cancel in 30 days" so I called that number and the first thing I heard was " welcome to Liesure Plus..." I got a representative on the phone and explained to her that I NEVER authorized ANY transactions to be posted to my account and she asked for my phone number... I gave it to her and she said she didn't have anything on file for me... my response was " that's interesting... how would you not have any information for me but still be able to FRAUDULANTLY charge my account $8..." she responded "I am sorry... let me take your information down and I will pass it on to my supervisor and make sure the charge gets credited back to your account... so she proceeded to take my info (NO ACCOUNT INFO) and then she asked me if this was the ONLY charge that has been placed on my account... THIS WORRIED ME... I said "yes at this time... will there be more?" she didn't say anything except that she would get the information to her supervisor but before she got off the phone I asked for the supervisors name that she was "passing this on to" then she asked me if I would like to speak to the supervisor and I said "Yes" the supervisor got on the phone and I explained my concerns and she assured me that she would make sure that "my account would be cancelled as soon as my information hits their system" So I have hopefully gotten to the bottom of this... today is (of all days) Friday May 13, 2011... wish me luck!

This organization changes it name every few days. Do not give them your regularly used account number .Give them a gift card number. Also tell t hem you are affiliated to police agency. Do not say Okay all right or I agree at anytime or else you are in trouble.. Also do not give the exact spelling of your name . On purpose misspell your first and last name and do not give a telephone number associated with your bank card..

This is one way to beat them at their game. Use encrypted card which will not allow them to automatically charge $ 39.95 per month every month. Take care never say OK, All Right or I agree

I just checked my account and found that these companies debited $14.95 out of my account twice. It was from a $1.00 promo for my sons gaming system. I dont even remember clicking, or agreeing with anything regarding leisure plus...or savetogo. WHAT A SCAM! Im going to call tomorrow and GET MY MONEY BACK! What an unethical way to scam people, go sell condoms or diaphrams, at least they are used for legit purposes.

These sad people have been debiting out of my account for four months now and because of this i have incurred countless overdraft fees i was supposed to get some gas card which i never received and i probably never will i hate companies like this i plan to dispute every single charge i will never agree to any of these leisure plus or savings to go providers they are sad and prey on the people of America i will never ever deal with this company again and the really messed up thing about it is that i canceled this forsaken provider 2 days later because i did not want it i had a feeling it was a scam when they kept pushing me that it is a great deal never again you live and you learn please if you are reading this DO NOT AND I REPAEAT DO NOT LINK UP WITH THESE IDIOTS THEY ARE PATHETIC

screw leisure plus and savings2go..they tell you can save money while paying them money every month. i feel sorry for those who are fooled into continuing their membership with these companies. I've been scammed by them and I wish they go bankrupt.

savings 2 go helper...you say the person on the other side of the phone is another human being trying to make a living. HA! in that case well I hope that person and all the other people in your "legit" schemes become unemployed for life and end up behind bars for fraud. You all know very well what your intentions are >>> to suck peoples money from their account while they are trying to make a innocent living. You have no soul savings2go helper..karma will be more than happy to pay you all and karma WILL.

I have been dealing with Leisure Plus bad business for now almost one month.. It's crazy how upset I was just knowing that all I have been dealing with are lies from any "manager" for my credit back, until i just read how this just me dealing with this. When I ordered over the phone of course I wrote down every # to call and cancel within the 30 day trial free to keep anyone from charging my account. Of course about a week later I tried to call and luckily canceled all except Leisure Plus being that the representative couldn't find me in the system to cancel. At that time i thought that was a good thing that they wouldn't be able to charge my account then. About a month after that, my banked called me to tell me about an overdraft charge due excessive charges trying to go through for $8.00. I then went into the bank, thinking there must be a mistake. I had just made a deposit the week of. My bank gave me the name and # to contact to cancel and at this time it hadn't came to me that these were the same people that couldn't find me in the system until I call the # to speak with the rep to resolve. Now I've been calling them so much on a regular that I have the business # programmed in memory. Two managers Brian & Steven assured that they had the best team to correct whatever was going on here and the investigation shall only take 5-7business days I then received a call before the 4th of July holiday from Brian stating this should be completed by the following business day. Now of course I waited and as of today, the Monday he guaranteed me. No credit, so I called to see what happen and now another manager states he sees the investigation report that wasn't open until the 3rd and it will take 3 weeks for it to complete... who tries charging an account 7-8 times then say they can't find information at all in there systems but this great support team will credit back with 3 weeks.. a bunch of b.s and now I know to never order anything else. Ever again.

I remember checking my mail, and then saw a advertising link on the side that said enter to win a free 200 gas voucher for free or something like that and after reading the term and policy. And I thought: Hey what the heck! So after entering my info, I recieve a phone called congrating me that I've been selecting to recieve a 200 dollar gas voucher. At first I didn't know, or dont' remember if I'd sign up for anything or was it the same program. But the guy who talk to me name's was Mike anderson. He sound like indian.

On the phone, I was inform that I'll be recieving a 200 dollar gas voucher in the next couple of day but turn out 2 week after, and that for receiving the 200 dollar gas voucher I'll be enroll in a 10 day trial of their Auto Discount program(AAD American Auto Discount) to see if I wanted to enroll in it or not. If I do they'll continue on with the 10 day free trial and charge me monthly and if no then just called in to cancel but the 200 gas voucher would still be mind, so I thought alright WHY NOT take advantage of the free 200 dollar gas voucher and when I recieved the package just call in and cancel, SIMPLE. At first I kept saying No I'm not interested. But he said dont' worry, you get the 200 dollar gas voucher free.

So I bought into saying Yes, so after that I was asked to give my information ID for security purpose. And to answer Yes or NO to the 2 or 3? bonus they were offering along with the Gas voucher to see if I wanted to enroll or not. l. There was 3 program? Some random woman was speaking, they speak so fast and me being stupid DIDN"T know what to do, I was lost. So I was like saying Yes to unaward of what was being asked. But 2/4? day after that they same guy MIKE ANDERSON called me to inform me the same thing. So I was confused, He said that there was something wrong with my mailing info or something. So I just thought Oh, So went through the same process, was inform that I'll be receiving 200$ gas voucher. Bbut this time I said No I'm not interested cause there's no money in my checking to pay the 2.00 fee of shipping and handling. But the guy said it's OKAY. I'll give you a confirmation number, so I thought, "confirmation #? okay. This time when they asked me about the offered I was able to pick up what they were asking, they ask me if I wanted to enroll in there program just to give a brief YES OR NO, So I said NO obviously realizing that I'd answer YES to the bonus during the first phone call I recieved. They obviously have my info, credit card #, ID, mailing address. The thing is that the lady spoke so fast and if you're never talk to someone like this before, and you dont' pay attention they'll charge you for being enroll in their program just simply you agree by saying yes. Mike Anderson called me a third time. And I this time I thought it was weird, I told him you already called me. And he even asked me for the confirmation number he gave me.

7/19/12 7:33 PM, Today I recieved my package, and turn out that the 200$ gas voucher is not 200$. But a montly checking of 10$ for a period of 20 month in order to recieved the full 200$ gas voucher. For each of those 20 month I need to make at least 100$ purchase. And to keep the receipts to send it to them as evidence of purchase. And only by keeping my membership with the Auto discount program, would they continue to send me a 10$ check for that 200$ gas voucher, and if terminate my membership by cancling it, they wont' send me the 10$ monthly check. So as you know pass the 10 day free trial, they'll charge you for being a member if you dont' called in to cancel. And obviously I did have to paid for the 2$ shipping fee, even though I was assure that I wouldn't have to paid since Mike Anderson gave me a confirmation code.

So I called to cancel my AAD program before the expiration date of my free trial since they charge me if I don't called in. So well see, and I probably need to called the bonus program, saving2go and leasure plus to make sure since recieving my first called to inform I'll be recieving a 200$ gas voucher, I'd answer YES. That was when I wasn't know what was going on. I was pressure on the phone. So pray for me and I post this in here so that in case I recieved fee on my banking which right now I have no money in there. I'll have you guys as witness, the person who made this compliantsboard site. Now I know that I might be part of these victim who is blackmail by people with no life on the internet who scam people. I truely believed that these people when they called you on the phone, want to put you in a spot where you're not award of what going on, so that if you do agree to enroll on there fraud scam, they can't be blaim for it since you're allowing it to happened. So I thank the person who made this complaint, and I'm glad that people made this site. Now I'm award of what leasure plus and saving2go is all about.

I've got 2 charges on my JCP card for LeisurePlus Select in the amount of $9.95 each. I do not recall having agreed to this, and have had alot of problems with Stonebridge in the past.

My mom has been a Jcpenney account member since 2005. recently she complain about her balance in her account staying the same and she was making payments on time. We find out she was being charged for motorplus and planplus insurances in her jcpenney bill since 2006. She never authorized these charges and she did not know they were charging her for this. She does not know how to read, so she pay about more than $1000 all these years for nothing, something she never need and used. The first time we called this Stonebridge company they could not find my moms information and didn't even had my moms phone number. They told my mom all they could give her back was up to 4 months of money. $64 dollars is all they gave her back until now. We called them again and the lady that answered was not very kind to us she told my mom how can somebody not know what they are paying for all these years. She said it was not their fault since my mom never call and cancelled these insurances . My mom has a reading problem. Why is my mom's responsiblity? She never asked for these insurances all she did was to open an account with JCP store in 2005. The woman told my mom she had to write a letter to them if she wanted to open an investigation. We already send the letter 2 weeks ago to Customer service in 2700 West Plano Parkway, Plano, TX 75075.My mom says she remembers somebody calling her along time ago asking her if she was interested in these services. My mom told them clearly No she did not need those things. Why would she need a motorplus insurance if she did not had a car and neither a drivers license and her husband has medical insurance for both of them. She never authorized these services, why would they do this? We called JCP and ask them to help us with this and all they said was to called the stonebridge company since they were the ones putting these charges in her JCP card. We have not heard anything back yet and i doubt they will write back. Can somebody help us and give us advices what can we do. Is there nothing to do about this. We wish they would give her all her money back. Please help us. Thank you

On July 30, 2012 I cancelled the following memberships:
Leisure Plus [protected]
Savings 2 Go [protected]
As of today 9/10/2012 I have not refund the refunds that were charged to me.

Please check you records and either send me a check and/or money to compensate for my cancellations.

I can't believe this group of people is not in prison. I found two charges on my 81 year old mothers bank statement made out to Leisureplus for 14.95 and another the same day to Savings2go for 14.95. Both were electronic transfers. Somehow they scammed by mom into giving them her bank account number. Someone, please stop them. They are praying on unsuspecting people with empty promises of hope.

On August 7th I was looking over my checking account and found out that this Leisure plus took out &14.95 out of my checking account! I Found there number here on this page! Thank-you for putting there information on here! I felt like someone had a link to my account, and I could not think how that would have happened, and to see that I was not the only person that got ripped off! When I got a hold of them I asked how did you get my account information, and to my surprise she said that I wanted to join because I had bed bugs, I was truely surprised when she said that! I am disabled and have a hospital bed, I sleep in my children clean it every other day! In fact I have never seen a bed bug in my life! She said that it should be back into my account in a few days. You would think that these people that are running this so called business would go to jail! Submitting on 8th of Aug, 2013 babieclittle@yahoo.com

Today I was looking at my bank account and credit account on line and noticed that I was charged $14.95 from SB Leisure Plus. I immediately called the bank and was told this was a recurring charge. I had never even heard of Leisure Plus before and the bank immediately cancelled my credit card and told me to fill out a fraud affidavit which they are going to mail me. I called Stonebridge and left my name and phone number and demanded that they take me off their membership list and return my money immediately. I had to give them my name and phone number and they are supposed to call me back within 3 to 5 working days. This is nothing but a SCAM so BEWARE.

Same thing happening to my son since april 2014, he just noticed his account being off. Same two companies they debited twice at 60.00, 14.95, 19.99, and 2.95, and 1.00. Scammers...

SB Savings 2Go began charging my bank account $14.50 / month in February this year when I bought a snore preventer for $25, I think it was, that turned out to be a mouthjguard like the one used in HS football from a television comercial. When I called the number listed I was never invited to join a club or service and never received any coupons. A friend who's in federal law enforcement suggested I speak with the FBI, FTC and a Postal Inspector since the mouthpiece was sent to me through the mail. I myself suggest that you send letters or e-mails to all of the TV ad directors in your area and put on twitter, facebook and every other service you use. Warn people about your problem adding which stations you contacted using the heading SCAM ALERT! If we all work to make this go viral maybe we can make a difference.

I was charged by Leisureplus for 9.95usd each time through my JCpenney credit card, lasting four months as far as i can found. I remember I received call from that fraut company, but I didn't agree on anything. I just called [protected] to cancel the membership. Will also cancel JCpenney credit card right away.

I was charged by this company and NEVER asked for it. I thought the &19.95 per month was for a Life Insurance policy I had.
My fault for not checking, but THEIR FAULT for charging me for 7 years. I'm taking them to court, as I get free legal. Enough is enough, these people should go to jail. They told me that they "think" it was from a purchase I made on line from JC Penny.
Leisureback or/possible conn3ction obtained access to credit card my unknown means and proceeded to charge me every month without authorization Internet, Texas. Stonebridge Benefit services, Inc. it an AEGON company. Since 1994 they say their "goal" has been to provide customers with the products they want, when & where they want them! To help accomplish their goal, they say they leverage their years of direct marketing experience and employ the latest technology to match their products with the needs of their customers Additional insurance protection purchased to supplement your primary insurance. (This is from the letter they sent me!)