Menu
For Business Write a review File a complaint
CB Other Lemonsquad Pre purchase inspection
Lemonsquad

Lemonsquad review: Pre purchase inspection

I
Author of the review
7:52 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

We had a 1970 Buick Electra inspected in IL in March. The vehicle was meant to go to Switzerland, if in good condition.

The technician delayed the PPI several times and when it finally happened, the report stated "minor surface rust" on underbody, "frame good".

Vehicle was bought and transported to Switzerland, put on a lift and thoroughly inspected. Outcome: rust holes in underbody/floor pans, frame rusted out, body mount supports rusted out, tank heavyly corroded.

The vehicle would not have been bought and exported for thousands and thousands of dollars if rust in frame would have been reported.

Lemonsquad doesn´t disclose their email address and the contact pages doesn´t work. They make it extremely hard to get in touch with them.

Desired outcome: Refund of PPI fee, participation on costs for transportation and repairs.

Update by Import Specialist
Jul 24, 2023 12:38 am EDT

Update: Three weeks after complaining to Lemonsquad and several reminders later not a single line from them. --> Customer service at it´s best!

0 comments
Add a comment