Lens n Trends
Reviews and Complaints

I gotta say, this Lens n Trends website is a real disappointment. I ordered a pair of sunglasses from them several weeks ago, but they still hadn't shipped out. So, I decided to cancel my order and get my money back. But guess what? They didn't give me a refund like they promised! I waited 3-5 business days like they said, but nothing happened. Then, they went ahead and sent my order 3 days after I cancelled! Like, seriously, what kind of business does that?!

Now, I'm trying to return these sunglasses, but the website doesn't even have a zip code to send them back to. I called customer service and they gave me an address in Washington state with a zip code from New Jersey! What a mess. I don't recommend ordering anything from these guys. No one even responds to emails, so I might have to call my credit card company and dispute the payment.

Overall, my experience with Lens n Trends has been a total frustration. You're better off shopping with a different company who actually cares about their customers and their orders.

Yo, so I was tryna find some sick new frames for my glasses, and I came across this website called Lens n Trends (lensntrends.com). I gotta admit, at first I was a little hesitant 'cuz their prices were a lil' high compared to some other sites I peeped. But then I found the exact same frame I was lookin' for on a different site, and it was cheaper! So, I was like, "what the heck, might as well give Lens n Trends a shot."

I made my order and waited patiently for a whole month, but then I got a message sayin' that my order had been cancelled. Ugh, I was so frustrated! But then I remembered that I had contacted their Customer Service beforehand to check if the frame was even in stock. And ya know what? The rep got back to me super quick (the very next day!) and told me that the frame was outta stock, but they could totally order it for me and it'd only take a couple of weeks.

I was skeptical at first, but I figured it couldn't hurt to give 'em another chance. And guess what? They actually delivered on their promise! My new frames arrived on time and I was able to rock 'em to my heart's content. I was honestly so happy that I went with Lens n Trends.

Overall, I'd say that their customer service was pretty good. They actually replied to my message in a timely manner, which is always a plus in my book. The only downside was that my initial order got cancelled, but I guess that's probably 'cuz the frame was outta stock. So, I'd recommend double-checking with them before you place any big orders. But other than that, I think Lens n Trends is a pretty solid choice for anyone lookin' to upgrade their eyewear game.

Lens n Trends is not the best experience I had. I mean, if you are one of them rich folks that got money falling out of their pockets you might not care about what happened to me, but as someone that struggles day to day to make ends meet, my experience with this company was downright terrible.

So, I was going through their website looking for some glasses that I needed, but it turns out that they didn't have the ones that I wanted. They apologized to me via email and asked that I check their website for something else. So, I did it, but I finally ended up buying my new glasses somewhere else with my hard-earned money.

However, a few days after that whole ordeal, I noticed that this company ignored my decision and charged my bank account $215, causing me to overdraw my account and get hit with all these fees from the bank. I was not pleased with Lens n Trends at all. Frustrated, I called them, and they said they'd refund my money, but four days later, nothing has happened yet.

It's just not cool to be messed around like this. It's no wonder why people get so mad at these companies.

I just had to give a shoutout to Lens n Trends for hooking me up with an amazing Bolle snow helmet and ski goggles! This isn't my first rodeo with this awesome company - I've shopped with them in the past and have always been super impressed with their products and service. As someone who takes skiing seriously, I'm always looking for gear that will keep me safe and comfortable while I hit the slopes.

Let me tell you, the helmet and goggles I got from Lens n Trends did not disappoint. They look exactly like they did on the website, but honestly, they're even better in person. The quality is top-notch and I can't wait to show them off on my upcoming ski trip.

One of the things I really appreciate about Lens n Trends is their customer service. They kept me updated throughout the ordering process and were always available to answer any questions I had. Plus, the shipping was super fast - they even expedited it to me free of charge!

All in all, I'm beyond thrilled with my purchase. I've recommended Lens n Trends to all my friends and family and will continue to do so. If you're looking for high-quality designer eyewear that won't break the bank, you absolutely need to check these guys out. Thanks again, Lens n Trends - you rock!

I've been waiting for my eyeglasses from Lens n Trends for three whole weeks now. Can you believe it? It's ridiculous! They said that they started the shipping process a week ago, but I still haven't received anything. I've called their customer service hotline multiple times throughout the week, but they kept repeating the same thing: "It'll be here in a few days." Ugh, so frustrating! And don't even get me started on their customer service reps. They were no help at all and sounded like they just didn't care.

Yesterday, I finally got transferred to their "manager". I thought things were starting to look up because she said that she'd get it done within the day. But guess what? Nothing changed! I'm at my wit's end with this nonsense.

Honestly, I'd recommend that you save yourself some time and shop somewhere else. Trust me, the few bucks you'd save shopping here really isn't worth the hassle.

Dang, so I went and made a mistake and ordered the wrong frames from Lens n Trends (lensntrends.com). I didn't even realize it until I got the package, but at least it got to me right on time like they said. I had to hit up their customer service and I talked to Carrine Azulay. She was so chill and helpful, I explained what was up and she got right on it. I was worried about getting my money back or having to deal with some complicated process, but she made it easy. She told me to just send back the frames I didn't want and she would give me a full refund or exchange, whichever I preferred. I wanted to exchange them, so that's what we did. She said as soon as they got the wrong frames back, they would send me the right ones, since it was an even exchange. And you know what? She wasn't playing - I got the new frames in just two business days! That's service, man. And even better, the frames I got were dope - Tiffany & Co TF2143B. I'm so happy with them and with the customer service at Lens n Trends. They're legit.

I came across this pretty cool website, Lens n Trends (lensntrends.com), while browsing online for some glasses. I actually saw this lovely pair of Tiffany glasses at LensCrafters but wasn't willing to pay 270 dollars for them, you know what I'm sayin'? However, I discovered that I could get the exact same ones on this site for a whopping 120 dollars cheaper, now that's a deal!

I decided to use the next day shipping option for 5 bucks extra, something I normally wouldn't do, but I was too excited about my purchase. As soon as I placed my order, within 20 minutes I received a confirmation that my glasses had already been shipped. I almost couldn't believe it!

When I received them the next day, I was thrilled to see that they came with the authentic Tiffany packaging, complete with a case and a cleaning cloth. I then decided to take them to LensCrafters to have my prescription lens put in, I mean what kinda glasses would they be without your prescription for your bad eyesight, right?! When comparing them to the same glasses in the store, I found the only difference to be the Havana pattern. The one I ordered looked darker whereas the in-store one looked more brown and patterned, but I mean, who cares, right? I figured that's just part of the uniqueness of the frame's Havana pattern, you know what I mean?

Everything else seemed to be completely authentic and I have no doubts that these are indeed genuine Tiffany glasses. Needless to say, I am one happy customer and glad I saved some money! So, if you're looking for a place to buy designer glasses at a reasonable price, I highly recommend checking out Lens n Trends.

I reckon I bought these here sunglasses on cyber Monday, which I gotta confess ain't my usual way of shopping. I was on the hunt for a pair of Tiffany's shades to give as a Christmas surprise and I wanted them at the best price. So, I came across this Lens n Trends website and ordered them online. After that, I received an email from them, sayin' somethin' about some troubles with the maker and that I might have to wait for a good three weeks afore I got them joyous-looking sunglasses, all the way from Italy.

Well, my heart started racin' with concerns that I had been fooled by some fraudsters and that maybe I just lost all my money. I tried to Google anything I could find about this Lensntrends store, but didn't come across much that could calm me down. But I gotta say, every time I called their customer service, I was assured that they were working hard on gettin' me my expected shades and they tried to make me happy. In the long run, I got them beautiful Tiffany's on the very day my little girl was leavin' for the holidays, and I gotta tell ya, they looked downright amazing on her.

Fast forward - now that I know for sure that this store wasn't a sham and that they were legit, I am over the moon with joy and contentment. I think they did a great job, it was a bit of a hassle with the delay, but you know what? I highly recommend this here Lens n Trends store with excellent value, and I'm surely gonna be orderin' from them again in the future. I wanna give a special thank you to the lady my husband dealt with; I know it ain't the easiest or the most refreshing situation for any customer service champ, but you handled everything with grace and class. Kudos to you.

I recently bought a pair of KS sunglasses from Lens n Trends website. I was thrilled to find what I had been looking for, as these particular sunglasses had been out of stock on other sites. Unfortunately, I was disappointed to learn that my chosen style was not available from the site. It took a full two weeks for a customer service representative to inform me of this inventory issue. Even after reaching out via email, I had no response or confirmation of my product status.

When I finally heard back from Lens n Trends, they offered alternative KS styles I might be interested in. I declined their offer, as these were not what I had originally wanted. I was shocked to then discover that my credit card was charged for the full price of sunglasses they never shipped to me. To add insult to injury, it took another round of emails from me to clarify that I wasn't interested in the alternative styles they had suggested. Only then did they offer a refund.

Disappointingly, the refund never appeared in my account after several days, so I decided to contact my credit card provider. I had to file a dispute regarding the charge with my credit card company, which was eventually resolved, but it was an unnecessary hassle.

Overall, I do not recommend shopping at Lens n Trends. Pulling this kind of stunt by charging someone for an item you won't provide defies logic. It's disappointing to see poor customer service tactics such as these in today's business world.

So, I was a bit sketch about this site called Lens n Trends (lensntrends.com). I mean, I had never even heard of it before, but I stumbled upon it online whilst searching for some cool Tiffany sunglasses. Lo and behold, I found a pair of cat sunglasses, and to my surprise, they were only 210 smackers with a cool 10 buck coupon. Like, are you serious? Everywhere else had them listed as 340 clams! However, I accidentally ordered the brown and blue ones, instead of the black and blue ones I wanted. D'oh!

So, I decided to shoot Lens n Trends an email, telling them I made a mistake and needed to cancel my order because the black and blue cat shades were supposedly out of stock. Within like, two seconds, a chick named Carrine responded to my query and said she could hook me up with the black and blue ones, but it would take about 10-15 business days. I was like, alright Carrine, I'll trust ya on this one.

And guess what, fam? Carrine came through for me! I finally received my beautiful black and blue Tiffany sunglasses, and they are everything I hoped they would be. Carrine responded to all my emails, dealt with my rookie mistake, and even expedited the shipping for me. Talk about customer service!

Listen, I know sometimes peeps get worried about ordering stuff online from unfamiliar sites (especially with all those fake pop up ads out there), but I can honestly say that I was impressed with Lens n Trends and their dope deals. Plus, Carrine saved me some major coinage. So, cheers to you Carrine and Lens n Trends, you have earned a customer for life!

Yo, so I decided to give Lens n Trends a try and ordered a pair of frames from their website. The selection was pretty good, and the prices were decent too. However, it's been a while since I placed my order and I still haven't received my frames. Not cool, man.

I got an email asking me to write a review about my experience, so I replied asking for an update on the status of my order. But guess what? I still haven't heard back from them. Talk about poor customer service.

If I don't hear back soon, I'm gonna have to take some serious measures to get either a refund or my frames. Ain't nobody got time for this kind of nonsense. I just wanted some snazzy new glasses, not a headache-inducing customer service experience.

Overall, not impressed with Lens n Trends and their lack of communication. Step it up, guys.

Been waiting on my glasses to ship out for a whole dang week now after shelling out some extra cash for expedited shipping. I even hopped on their website to try and figure out what the hold up was about but got ghosted for 48 hours now. Talk about customer service! Ain't nobody got time for this. I'm about ready to blast their phone line and demand my money back pronto.

I am extremely frustrated with my order from Lens n Trends (lensntrends.com). I decided to pay extra for faster shipping, but after waiting for what seems like forever, my glasses still haven't arrived. It is extremely disappointing to pay extra for a service and not receive it in a timely manner.

This was my first time ordering from Lens n Trends and I must say, I am not impressed. The fact that they charge extra for expedited delivery and still fail to deliver is not acceptable. As a customer, I expect to receive the service I paid for and that isn't the case here.

Overall, I would not recommend ordering from Lens n Trends if you are looking for a reliable and efficient service. The poor experience I've had with them has left me with the impression that they do not value their customers and only care about making money. If I could give them zero stars, I would.

So, I thought I'd give Lens n Trends a shot and ordered a pair of glasses. I received a tracking number and checked on it every day for a week. Much to my surprise, the tracking location never changed - it stayed stagnant. This made me a bit anxious about the status of my purchase.

When I finally decided to reach out to their customer service team, I was told that the glasses were shipped and returned back to the sender. I was shocked! I knew this couldn't be true since the tracking information showed that the glasses never even left their facility. In my opinion, they were just lying to cover their tracks.

I was extremely disappointed with the service I received from Lens n Trends and it really left a sour taste in my mouth. I would definitely not recommend this company to anyone, and I would highly advise potential customers to save themselves the trouble and energy by avoiding them altogether. In fact, I would suggest going with a company that has a better track record in terms of transparency and timely delivery.

So I ordered a new pair of sunglasses off of Lens n Trends on 11/25 and the deal seemed pretty sweet. But after a week or so went by and I heard nothing about shipping, I started to get a bit frustrated. After waiting another week and a half, I decided to shoot them an email on 12/5 asking about my order and the response I got didn't really ease my mind. They said that my order would arrive at their facility the next day and that they would ship them out right after, but I didn't really get any updates after that.

I sent them a few more emails and even called and left a voicemail but still, nothing. At this point, I'm just feeling pretty disappointed in the whole experience and I wish they would've just been more upfront with me. I think I'm gonna have to ask for a refund because I can't keep waiting forever. It's a shame because their products looked cool but this has just been a really frustrating process.

So, I wanted to buy some glasses frames online and found Lens n Trends (lensntrends.com). The website looked pretty good and I saw what I thought would be the perfect frames for me. I placed my order and went about my day, thinking that everything was going to be just fine.

However, a few days later, I got an email from Lens n Trends saying that the frames I had ordered were actually out of stock and that they couldn't get them from the glasses makers. I was pretty disappointed and frustrated, since I had spent so much time looking for frames and had finally found something I liked.

I have to say, it was pretty annoying to find out that Lens n Trends is just a middleman for the glasses makers and doesn't actually have all the products they list on their website. It seems kind of deceptive to me, like they're just trying to get people to order things and then hope for the best.

Overall, I would say that Lens n Trends is not the best place to buy glasses frames online. The website looks nice and all, but they don't seem to have the products they claim to have and you might end up wasting your time and money.

I ordered my glasses from Lens n Trends on April 10th, but it's been weeks and I haven't received an update on the shipping status yet. I was promised to receive email or text updates but none have come. I really need these glasses because I have trouble driving at night and was hoping to have them by now. It's frustrating that there's no way to track my order without having to download an app that's asking for personal information that I don't want to share.

I understand that shipping can take some time, but it would be nice to have some sort of update on my order. It's a little disappointing that Lens n Trends hasn't kept me up-to-date on the progress of my order. I hope that they can provide me with some sort of information on when I can expect to receive my glasses.

I was really excited to try out Lens n Trends, but my experience so far has been disappointing. I hope that they can improve their communication with customers in the future.

I was real excited about getting my sunglasses from Lens n Trends, but then I got my delivery and it wasn't what I expected. Now, don't get me wrong, I really like the shades themselves, but the shipping was not the best.
First of all, I didn't know that the sunglasses were going to be coming all the way from Italy before they even made it to me. That put a little damper on my mood, if you know what I mean. And to make things worse, nobody even told me about the holdup. I was gotta ask what was going on.
Don't you think that's a bit silly? I mean, if there is going to be a delay with my shipping, the least they could do is give me a heads up, so I know what's up. I don't want to be left in the dark about something I just purchased, y'all do know what I mean, right?
Overall, I'm happy with the sunglasses that I got from Lens n Trends, but there were a couple of hiccups along the way. Just a little more communication with their customers would go a long way. That's all I'm saying.

So, I went and made an order for some sunglasses on Lens n Trends like 6 weeks ago. It's been a long time since then and I have called/email them so many times, like 2 or 3 times per week to see if they have an update on my order. Every time, they always tell me that the frames are ready to go but they're still waitin' on the "box" from the warehouse so they can send it to me. They told me that I should expect to get my hands on them in just 2 or 3 more days and they'd be on their way to me. However, that ain't happened yet. Every week I'm told that they'll arrive next week but nope, still no sunglasses in sight.

At this point, I'm just done with this mess and I asked for a refund today. But honestly, I ain't even sure if that's gonna happen!

I wanted to tell you all about my experience with lensntrends.com. I decided to order a sick pair of Versace shades from their website. I was really excited to get them, but I never received a confirmation email about my purchase. I waited for two whole weeks and still didn't hear back from them. I was super bummed out, so I decided to take things up with PayPal.

Crazy enough, as soon as I did that, these guys were suddenly super quick to respond to me. But what they said really had me scratching my head. They told me they hadn't been in touch because they were waiting for my sunglasses to be shipped from Italy. Like, seriously? They just totally dropped the ball on telling me that they didn't even have the shades in stock?

They really wanted me to end the PayPal dispute so they could ship out my glasses the very next day. But honestly, after that experience, I didn't feel like I could trust these guys at all. I got a refund in the end, but it took a full month! Honestly, this whole ordeal was not worth my time. I have to say, I think these guys are straight-up scammers.