Menu
For Business Write a review File a complaint
LG Electronics

LG Electronics review: Customer service

R
Author of the review
9:24 am EDT
Verified customer The reviewer confirmed their account using Facebook. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Receipt # RNN231010088011

Reference# CNN231010879223

First things first, this will be the third time someone had to come out and repair my refrigerator and I had to miss a day of work AND they still haven't shown up. My appointment was for 10/11/23 from 8-12. After 12 I called and they said he was on customer #2 and I was next. (#3)

After 5 O' clock rolled around I called and they told me his truck got stuck. I was willing to wait for him even after 6, but I was told his truck got stuck and they were closed for the day. Now, 10/12/23 I am supposedly going to get a call between 8-9 this morning for service.

My daughters birthday is today and we're going to have a house full of people this evening with no refrigerator. On top of that I've been on the phone with customer service multiple times for hours at work and at home. I am very DIS-satisfied with LG's customer service and product. I will let my family and friends know that if LG products are purchased and you are needing repair to expect long delays, countless phone calls, lots of headaches, and wasted time!

View 1 more photos
0 comments
Add a comment
Add a comment Comment Guidelines

We have received your comment. Thank you!

More LG Electronics reviews & complaints

LG Electronics - faulty control board 36
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
LG Electronics - lgmedsupply commits fraud! 15
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
LG Electronics - Top load washer
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
LG Electronics - dented refrigerator delivered
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. LG Electronics Contacts

  2. LG Electronics phone numbers
    8800 200 7676
    8800 200 7676
    Russia
    +1 (800) 315-9999
    +1 (800) 315-9999
    India
    800 545 454
    800 545 454
    11%
    Confidence score
    South Africa
    80 054
    80 054
    33%
    Confidence score
    UAE
    +82 264 564 337
    +82 264 564 337
    15%
    Confidence score
    Head Office, South Korea
    +1 (800) 243-0000
    +1 (800) 243-0000
    United States
    +44 344 847 5454
    +44 344 847 5454
    United Kingdom
    +61 130 054 2273
    +61 130 054 2273
    Australia
    +1 (888) 542-2623
    +1 (888) 542-2623
    Canada
    +43 800 080 040
    +43 800 080 040
    33%
    Confidence score
    Austria
    +32 15 200 255
    +32 15 200 255
    60%
    Confidence score
    Belgium
    +42 810 555 810
    +42 810 555 810
    14%
    Confidence score
    Czech Rebuplic
    +45 78 796 454
    +45 78 796 454
    Denmark
    +49 180 611 5411
    +49 180 611 5411
    Germany
    +358 80 005 454
    +358 80 005 454
    33%
    Confidence score
    Finland
    +39 199 600 099
    +39 199 600 099
    Italy
    +31 900 543 5454
    +31 900 543 5454
    33%
    Confidence score
    Netherlands
    +47 81 569 154
    +47 81 569 154
    Norway
    +351 808 785 454
    +351 808 785 454
    Portugal
    +34 963 050 500
    +34 963 050 500
    Spain
    +46 770 545 454
    +46 770 545 454
    33%
    Confidence score
    Sweden
    +86 400 819 9999
    +86 400 819 9999
    China
    +852 35 437 777
    +852 35 437 777
    Hong Kong
    +81 120 813 023
    +81 120 813 023
    Japan
    +65 65 120 555
    +65 65 120 555
    Singapore
    +966 800 244 2929
    +966 800 244 2929
    Saudi Arabia
    +90 444 6543
    +90 444 6543
    Turkey
    +54 800 888 5454
    +54 800 888 5454
    50%
    Confidence score
    Argentina
    +55 800 707 5454
    +55 800 707 5454
    Brazil
    +52 53 211 919
    +52 53 211 919
    14%
    Confidence score
    Mexico
    More phone numbers
  3. LG Electronics emails
  4. LG Electronics address
    LG Twin Towers, 20, Yeouido-dong, Yeongdeungpo-gu, Seoul, Korea (South)
  5. LG Electronics social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 26, 2024
  7. View all LG Electronics contacts
LG Electronics Category
LG Electronics is ranked 4 among 125 companies in the Consumer Electronics category