Menu
For Business Write a review File a complaint
CB Consumer Electronics LG Electronics “frustrating customer service experience”
LG Electronics

LG Electronics review: “frustrating customer service experience”

W
Author of the review
11:55 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Too bad Complaints Board doesn’t offer fractional star, so I’m forced to give LG one full star.

I recently had an interaction with LG customer service that left me feeling incredibly frustrated. As someone who values their time, I was disappointed by the inefficiency and lack of proper communication.

I spent nearly half an hour on the phone, only to discover that my extended warranty required me to contact the store directly. Had they asked the right questions at the beginning of our conversation, we could have resolved the issue in just a minute.

This experience highlights a significant flaw in LG’s customer service process. As a company, they should prioritize their customers’ time and ensure that inquiries are handled efficiently. Unfortunately, my encounter fell short of these expectations.

I hope LG takes note of such feedback and works to improve their customer service. Time is precious, and wasting it unnecessarily is frustrating for anyone. If you’re considering LG products, be aware that their support system may need some refinement.

Feel free to adjust or personalize this review as needed. Remember, constructive feedback can drive positive change, and your voice matters! 😊👍

Recommendation: Stay away

0 comments
Add a comment

More LG Electronics reviews & complaints

LG Electronics - faulty control board 36
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
LG Electronics - lgmedsupply commits fraud! 15
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
LG Electronics - Top load washer
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
LG Electronics - dented refrigerator delivered
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. LG Electronics Contacts

  2. LG Electronics phone numbers
    8800 200 7676
    8800 200 7676
    Click up if you have successfully reached LG Electronics by calling 8800 200 7676 phone number 0 0 users reported that they have successfully reached LG Electronics by calling 8800 200 7676 phone number Click down if you have unsuccessfully reached LG Electronics by calling 8800 200 7676 phone number 6 6 users reported that they have UNsuccessfully reached LG Electronics by calling 8800 200 7676 phone number
    Russia
    +1 (800) 315-9999
    +1 (800) 315-9999
    Click up if you have successfully reached LG Electronics by calling +1 (800) 315-9999 phone number 0 0 users reported that they have successfully reached LG Electronics by calling +1 (800) 315-9999 phone number Click down if you have unsuccessfully reached LG Electronics by calling +1 (800) 315-9999 phone number 0 0 users reported that they have UNsuccessfully reached LG Electronics by calling +1 (800) 315-9999 phone number
    India
    800 545 454
    800 545 454
    Click up if you have successfully reached LG Electronics by calling 800 545 454 phone number 5 5 users reported that they have successfully reached LG Electronics by calling 800 545 454 phone number Click down if you have unsuccessfully reached LG Electronics by calling 800 545 454 phone number 4 4 users reported that they have UNsuccessfully reached LG Electronics by calling 800 545 454 phone number
    11%
    Confidence score
    South Africa
    80 054
    80 054
    Click up if you have successfully reached LG Electronics by calling 80 054 phone number 4 4 users reported that they have successfully reached LG Electronics by calling 80 054 phone number Click down if you have unsuccessfully reached LG Electronics by calling 80 054 phone number 2 2 users reported that they have UNsuccessfully reached LG Electronics by calling 80 054 phone number
    33%
    Confidence score
    UAE
    +82 264 564 337
    +82 264 564 337
    Click up if you have successfully reached LG Electronics by calling +82 264 564 337 phone number 15 15 users reported that they have successfully reached LG Electronics by calling +82 264 564 337 phone number Click down if you have unsuccessfully reached LG Electronics by calling +82 264 564 337 phone number 11 11 users reported that they have UNsuccessfully reached LG Electronics by calling +82 264 564 337 phone number
    15%
    Confidence score
    Head Office, South Korea
    +1 (800) 243-0000
    +1 (800) 243-0000
    Click up if you have successfully reached LG Electronics by calling +1 (800) 243-0000 phone number 0 0 users reported that they have successfully reached LG Electronics by calling +1 (800) 243-0000 phone number Click down if you have unsuccessfully reached LG Electronics by calling +1 (800) 243-0000 phone number 0 0 users reported that they have UNsuccessfully reached LG Electronics by calling +1 (800) 243-0000 phone number
    United States
    +44 344 847 5454
    +44 344 847 5454
    Click up if you have successfully reached LG Electronics by calling +44 344 847 5454 phone number 3 3 users reported that they have successfully reached LG Electronics by calling +44 344 847 5454 phone number Click down if you have unsuccessfully reached LG Electronics by calling +44 344 847 5454 phone number 6 6 users reported that they have UNsuccessfully reached LG Electronics by calling +44 344 847 5454 phone number
    United Kingdom
    +61 130 054 2273
    +61 130 054 2273
    Click up if you have successfully reached LG Electronics by calling +61 130 054 2273 phone number 5 5 users reported that they have successfully reached LG Electronics by calling +61 130 054 2273 phone number Click down if you have unsuccessfully reached LG Electronics by calling +61 130 054 2273 phone number 6 6 users reported that they have UNsuccessfully reached LG Electronics by calling +61 130 054 2273 phone number
    Australia
    +1 (888) 542-2623
    +1 (888) 542-2623
    Click up if you have successfully reached LG Electronics by calling +1 (888) 542-2623 phone number 0 0 users reported that they have successfully reached LG Electronics by calling +1 (888) 542-2623 phone number Click down if you have unsuccessfully reached LG Electronics by calling +1 (888) 542-2623 phone number 0 0 users reported that they have UNsuccessfully reached LG Electronics by calling +1 (888) 542-2623 phone number
    Canada
    +43 800 080 040
    +43 800 080 040
    Click up if you have successfully reached LG Electronics by calling +43 800 080 040 phone number 2 2 users reported that they have successfully reached LG Electronics by calling +43 800 080 040 phone number Click down if you have unsuccessfully reached LG Electronics by calling +43 800 080 040 phone number 1 1 users reported that they have UNsuccessfully reached LG Electronics by calling +43 800 080 040 phone number
    33%
    Confidence score
    Austria
    +32 15 200 255
    +32 15 200 255
    Click up if you have successfully reached LG Electronics by calling +32 15 200 255 phone number 4 4 users reported that they have successfully reached LG Electronics by calling +32 15 200 255 phone number Click down if you have unsuccessfully reached LG Electronics by calling +32 15 200 255 phone number 1 1 users reported that they have UNsuccessfully reached LG Electronics by calling +32 15 200 255 phone number
    60%
    Confidence score
    Belgium
    +42 810 555 810
    +42 810 555 810
    Click up if you have successfully reached LG Electronics by calling +42 810 555 810 phone number 4 4 users reported that they have successfully reached LG Electronics by calling +42 810 555 810 phone number Click down if you have unsuccessfully reached LG Electronics by calling +42 810 555 810 phone number 3 3 users reported that they have UNsuccessfully reached LG Electronics by calling +42 810 555 810 phone number
    14%
    Confidence score
    Czech Rebuplic
    +45 78 796 454
    +45 78 796 454
    Click up if you have successfully reached LG Electronics by calling +45 78 796 454 phone number 2 2 users reported that they have successfully reached LG Electronics by calling +45 78 796 454 phone number Click down if you have unsuccessfully reached LG Electronics by calling +45 78 796 454 phone number 4 4 users reported that they have UNsuccessfully reached LG Electronics by calling +45 78 796 454 phone number
    Denmark
    +49 180 611 5411
    +49 180 611 5411
    Click up if you have successfully reached LG Electronics by calling +49 180 611 5411 phone number 1 1 users reported that they have successfully reached LG Electronics by calling +49 180 611 5411 phone number Click down if you have unsuccessfully reached LG Electronics by calling +49 180 611 5411 phone number 2 2 users reported that they have UNsuccessfully reached LG Electronics by calling +49 180 611 5411 phone number
    Germany
    +358 80 005 454
    +358 80 005 454
    Click up if you have successfully reached LG Electronics by calling +358 80 005 454 phone number 4 4 users reported that they have successfully reached LG Electronics by calling +358 80 005 454 phone number Click down if you have unsuccessfully reached LG Electronics by calling +358 80 005 454 phone number 2 2 users reported that they have UNsuccessfully reached LG Electronics by calling +358 80 005 454 phone number
    33%
    Confidence score
    Finland
    +39 199 600 099
    +39 199 600 099
    Click up if you have successfully reached LG Electronics by calling +39 199 600 099 phone number 2 2 users reported that they have successfully reached LG Electronics by calling +39 199 600 099 phone number Click down if you have unsuccessfully reached LG Electronics by calling +39 199 600 099 phone number 2 2 users reported that they have UNsuccessfully reached LG Electronics by calling +39 199 600 099 phone number
    Italy
    +31 900 543 5454
    +31 900 543 5454
    Click up if you have successfully reached LG Electronics by calling +31 900 543 5454 phone number 2 2 users reported that they have successfully reached LG Electronics by calling +31 900 543 5454 phone number Click down if you have unsuccessfully reached LG Electronics by calling +31 900 543 5454 phone number 1 1 users reported that they have UNsuccessfully reached LG Electronics by calling +31 900 543 5454 phone number
    33%
    Confidence score
    Netherlands
    +47 81 569 154
    +47 81 569 154
    Click up if you have successfully reached LG Electronics by calling +47 81 569 154 phone number 1 1 users reported that they have successfully reached LG Electronics by calling +47 81 569 154 phone number Click down if you have unsuccessfully reached LG Electronics by calling +47 81 569 154 phone number 2 2 users reported that they have UNsuccessfully reached LG Electronics by calling +47 81 569 154 phone number
    Norway
    +351 808 785 454
    +351 808 785 454
    Click up if you have successfully reached LG Electronics by calling +351 808 785 454 phone number 1 1 users reported that they have successfully reached LG Electronics by calling +351 808 785 454 phone number Click down if you have unsuccessfully reached LG Electronics by calling +351 808 785 454 phone number 4 4 users reported that they have UNsuccessfully reached LG Electronics by calling +351 808 785 454 phone number
    Portugal
    +34 963 050 500
    +34 963 050 500
    Click up if you have successfully reached LG Electronics by calling +34 963 050 500 phone number 1 1 users reported that they have successfully reached LG Electronics by calling +34 963 050 500 phone number Click down if you have unsuccessfully reached LG Electronics by calling +34 963 050 500 phone number 1 1 users reported that they have UNsuccessfully reached LG Electronics by calling +34 963 050 500 phone number
    Spain
    +46 770 545 454
    +46 770 545 454
    Click up if you have successfully reached LG Electronics by calling +46 770 545 454 phone number 2 2 users reported that they have successfully reached LG Electronics by calling +46 770 545 454 phone number Click down if you have unsuccessfully reached LG Electronics by calling +46 770 545 454 phone number 1 1 users reported that they have UNsuccessfully reached LG Electronics by calling +46 770 545 454 phone number
    33%
    Confidence score
    Sweden
    +86 400 819 9999
    +86 400 819 9999
    Click up if you have successfully reached LG Electronics by calling +86 400 819 9999 phone number 2 2 users reported that they have successfully reached LG Electronics by calling +86 400 819 9999 phone number Click down if you have unsuccessfully reached LG Electronics by calling +86 400 819 9999 phone number 3 3 users reported that they have UNsuccessfully reached LG Electronics by calling +86 400 819 9999 phone number
    China
    +852 35 437 777
    +852 35 437 777
    Click up if you have successfully reached LG Electronics by calling +852 35 437 777 phone number 2 2 users reported that they have successfully reached LG Electronics by calling +852 35 437 777 phone number Click down if you have unsuccessfully reached LG Electronics by calling +852 35 437 777 phone number 2 2 users reported that they have UNsuccessfully reached LG Electronics by calling +852 35 437 777 phone number
    Hong Kong
    +81 120 813 023
    +81 120 813 023
    Click up if you have successfully reached LG Electronics by calling +81 120 813 023 phone number 1 1 users reported that they have successfully reached LG Electronics by calling +81 120 813 023 phone number Click down if you have unsuccessfully reached LG Electronics by calling +81 120 813 023 phone number 2 2 users reported that they have UNsuccessfully reached LG Electronics by calling +81 120 813 023 phone number
    Japan
    +65 65 120 555
    +65 65 120 555
    Click up if you have successfully reached LG Electronics by calling +65 65 120 555 phone number 2 2 users reported that they have successfully reached LG Electronics by calling +65 65 120 555 phone number Click down if you have unsuccessfully reached LG Electronics by calling +65 65 120 555 phone number 3 3 users reported that they have UNsuccessfully reached LG Electronics by calling +65 65 120 555 phone number
    Singapore
    +966 800 244 2929
    +966 800 244 2929
    Click up if you have successfully reached LG Electronics by calling +966 800 244 2929 phone number 1 1 users reported that they have successfully reached LG Electronics by calling +966 800 244 2929 phone number Click down if you have unsuccessfully reached LG Electronics by calling +966 800 244 2929 phone number 1 1 users reported that they have UNsuccessfully reached LG Electronics by calling +966 800 244 2929 phone number
    Saudi Arabia
    +90 444 6543
    +90 444 6543
    Click up if you have successfully reached LG Electronics by calling +90 444 6543 phone number 2 2 users reported that they have successfully reached LG Electronics by calling +90 444 6543 phone number Click down if you have unsuccessfully reached LG Electronics by calling +90 444 6543 phone number 2 2 users reported that they have UNsuccessfully reached LG Electronics by calling +90 444 6543 phone number
    Turkey
    +54 800 888 5454
    +54 800 888 5454
    Click up if you have successfully reached LG Electronics by calling +54 800 888 5454 phone number 3 3 users reported that they have successfully reached LG Electronics by calling +54 800 888 5454 phone number Click down if you have unsuccessfully reached LG Electronics by calling +54 800 888 5454 phone number 1 1 users reported that they have UNsuccessfully reached LG Electronics by calling +54 800 888 5454 phone number
    50%
    Confidence score
    Argentina
    +55 800 707 5454
    +55 800 707 5454
    Click up if you have successfully reached LG Electronics by calling +55 800 707 5454 phone number 1 1 users reported that they have successfully reached LG Electronics by calling +55 800 707 5454 phone number Click down if you have unsuccessfully reached LG Electronics by calling +55 800 707 5454 phone number 1 1 users reported that they have UNsuccessfully reached LG Electronics by calling +55 800 707 5454 phone number
    Brazil
    +52 53 211 919
    +52 53 211 919
    Click up if you have successfully reached LG Electronics by calling +52 53 211 919 phone number 4 4 users reported that they have successfully reached LG Electronics by calling +52 53 211 919 phone number Click down if you have unsuccessfully reached LG Electronics by calling +52 53 211 919 phone number 3 3 users reported that they have UNsuccessfully reached LG Electronics by calling +52 53 211 919 phone number
    14%
    Confidence score
    Mexico
    More phone numbers
  3. LG Electronics emails
  4. LG Electronics address
    LG Twin Towers, 20, Yeouido-dong, Yeongdeungpo-gu, Seoul, Korea (South)
  5. LG Electronics social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 26, 2024
  7. View all LG Electronics contacts
LG Electronics Category
LG Electronics is ranked 4 among 125 companies in the Consumer Electronics category