CB Consumer Electronics LG Electronics The quality of the refrigerator is very bad

LG Electronics review: The quality of the refrigerator is very bad 8

r srinivasan

Sep 18, 2006 12:00 am EDT

Featured review

One day the refrigerator stopped cooling.i presumed there could be some problem in the compressor.then i registered my compliant with dealer.the service engineer turned up and recommended that the regulating unit needs t be changed and other day he changed it and charged 500 bucks (including service charges).

Now i am very much surprised that a company like LG that claims to be the electronics giant has got serious manufacturing defect that its product that has just crossed 1 year old has started giving troubles and that too exactly after the completion of warranty.

My request is to tell the firm that people invest their hard earned money and go for the brands to invest,so this trust shouldn't be nullified.

8 comments

Add a comment

Jim gigoux

1 comments

Jim gigoux

Nov 05, 2007 8:59 am EST

The fan motor in the freezer compartment has started making a noise as if a bearing is going out and the back of the freezer is frosting over as is the side rail beside the ice maker.

The unit is a little over a year old. The frig we used prior to the LG lasted 38 years and never had a service call for the frig or the ice maker!

Jason

1 comments

Jason

Apr 10, 2008 9:49 am EDT

I am experiencing similar problems with my LG Refrigerator. I did not but it, but it came with the house we bought in Nov 07. It can't be more than 2 years old, if that, and now the Fridge part is not functioning. First the ice maker quit about a month ago, then a fan motor noise for the last 2 weeks, and not its dead. The freezer still works, but not the fridge. I'm sure I'm facing some kind of rediculous charge to fix it... prob better off dumping and getting a different unit all together from a solid brand name.

They don't make things like they used to...

Stephanie

1 comments

Stephanie

Apr 19, 2008 1:22 pm EDT

Our fridge is almost 2 years old, and we've had at least 4 service calls already. When we woke up this morning we had the ER FF error for the second time, and the fridge wasn't working.
Frost in the freezer is constant problem as well as fan noise. We're lucky we got extended warranty! At this point, we'll keep getting it fixed as long as it's covered. And definitely will not buy another LG!

IN DESPAIR

1 comments

IN DESPAIR

Jun 19, 2008 8:50 pm EDT

Same problem. Frost in freezer, knocking noise.

Disgusted

1 comments

Disgusted

Jun 25, 2008 11:36 pm EDT

Bought LG French doors refrig with freezer on bottom less than 2 years ago. Besides water ruining my wood floors, ice maker stopped working 1 month after purchase and now the seals on the doors are loose so the refrig is VERY difficult to close. You can imagine my headache with small children who open and close the refrig all the time. Cost of energy just too high to have such an inefficient design!

Alan Ogilvie

1 comments

Alan Ogilvie

Jul 27, 2008 9:19 pm EDT

LG french door refridgerator - purchased August 2007
since then we hav had the icemaker breakdown twice annd jam twice -four visits
The main cooling fridge broke donw 6 monthas after purxchase -everytihing froze in the fridge and it took them two weeks to freight the part in .

now one year after purchaes abd this repair everything is freezing again ithe fridge -we await the service man -he now lnows our house very well
This is impossible situation to have no fridge in summer.
Our old 36cuft GE never malfunctioned and 22 years later is still gooing strong..

Roger

1 comments

Roger

Aug 01, 2008 2:16 pm EDT

I purchased an LG refrigerator in January 2006. In July of 2008 the freezer stopped working. A call to LG produced a list of local appliance repairmen. We call one and he diagnosed the problem to be a leak in the sealed system components of the fridge. All sealed system components are covered under a 7 year warranty. The cost to determine which of the components needs to be replaced could be $500 to $800 dollars depending on the time involved. Then we would need to pay for the labor to replace, of fix, the defective component. The problem is that the leak is small and has probably been there since purchase. It took this long for enough of the refrigerant gas to leak out so that the freezer stopped working. The unit cost $1100 new and we could be looking at 2/3 of that to fix it 2 years later. Calls to LG customer service produced nothing but the company line of " We do not pay for labor after 1 year". It is not reasonable to have such a large cost to replace components that are covered under warranty. I do not blame the repair technician as I believe that he was being truthful by saying that the diagnosis could be 5 - 8 hours as the leak could be anywhere in the system even perhaps in the tubing that is contained in the walls of the unit and not even accessable. Do not purchase LG products as they do not stand behind them in a reasonable manner.

anuradha23t

1 comments

anuradha23t of IN

Mar 25, 2012 11:15 am EDT

I have paid for lg gl 258ve5 and they have delivered 258ve4. I want my money back

LG Electronics - Anyone who bought an lg refrigerator has run into this problem 147

LG Electronics - faulty control board 36

Resolved

LG Electronics - nasty smell! 34

LG Electronics - lgmedsupply commits fraud! 15

Resolved

LG Electronics - warranty service 122

LG Electronics - lg refrigerator model lfx25974st 1

LG Electronics - refrigerator 4

LG Electronics - the tv had a black screen but I had sound 1

LG Electronics - Top load washer

Resolved

Replied

LG Electronics - dented refrigerator delivered

Resolved

View all LG Electronics reviews and complaints

LG Electronics Contacts

LG Electronics phone numbers

8800 200 7676
8800 200 7676

Click up if you have successfully reached LG Electronics by calling 8800 200 7676 phone number 0 0 users reported that they have successfully reached LG Electronics by calling 8800 200 7676 phone number Click down if you have unsuccessfully reached LG Electronics by calling 8800 200 7676 phone number 6 6 users reported that they have UNsuccessfully reached LG Electronics by calling 8800 200 7676 phone number

Russia

+1 (800) 315-9999
+1 (800) 315-9999

Click up if you have successfully reached LG Electronics by calling +1 (800) 315-9999 phone number 0 0 users reported that they have successfully reached LG Electronics by calling +1 (800) 315-9999 phone number Click down if you have unsuccessfully reached LG Electronics by calling +1 (800) 315-9999 phone number 0 0 users reported that they have UNsuccessfully reached LG Electronics by calling +1 (800) 315-9999 phone number

India

800 545 454
800 545 454

Click up if you have successfully reached LG Electronics by calling 800 545 454 phone number 5 5 users reported that they have successfully reached LG Electronics by calling 800 545 454 phone number Click down if you have unsuccessfully reached LG Electronics by calling 800 545 454 phone number 4 4 users reported that they have UNsuccessfully reached LG Electronics by calling 800 545 454 phone number

11%
Confidence score

South Africa

80 054
80 054

Click up if you have successfully reached LG Electronics by calling 80 054 phone number 4 4 users reported that they have successfully reached LG Electronics by calling 80 054 phone number Click down if you have unsuccessfully reached LG Electronics by calling 80 054 phone number 2 2 users reported that they have UNsuccessfully reached LG Electronics by calling 80 054 phone number

33%
Confidence score

UAE

+82 264 564 337
+82 264 564 337

Click up if you have successfully reached LG Electronics by calling +82 264 564 337 phone number 15 15 users reported that they have successfully reached LG Electronics by calling +82 264 564 337 phone number Click down if you have unsuccessfully reached LG Electronics by calling +82 264 564 337 phone number 11 11 users reported that they have UNsuccessfully reached LG Electronics by calling +82 264 564 337 phone number

15%
Confidence score

Head Office, South Korea

+1 (800) 243-0000
+1 (800) 243-0000

Click up if you have successfully reached LG Electronics by calling +1 (800) 243-0000 phone number 0 0 users reported that they have successfully reached LG Electronics by calling +1 (800) 243-0000 phone number Click down if you have unsuccessfully reached LG Electronics by calling +1 (800) 243-0000 phone number 0 0 users reported that they have UNsuccessfully reached LG Electronics by calling +1 (800) 243-0000 phone number

United States

+44 344 847 5454
+44 344 847 5454

Click up if you have successfully reached LG Electronics by calling +44 344 847 5454 phone number 3 3 users reported that they have successfully reached LG Electronics by calling +44 344 847 5454 phone number Click down if you have unsuccessfully reached LG Electronics by calling +44 344 847 5454 phone number 6 6 users reported that they have UNsuccessfully reached LG Electronics by calling +44 344 847 5454 phone number

United Kingdom

+61 130 054 2273
+61 130 054 2273

Click up if you have successfully reached LG Electronics by calling +61 130 054 2273 phone number 5 5 users reported that they have successfully reached LG Electronics by calling +61 130 054 2273 phone number Click down if you have unsuccessfully reached LG Electronics by calling +61 130 054 2273 phone number 6 6 users reported that they have UNsuccessfully reached LG Electronics by calling +61 130 054 2273 phone number

Australia

+1 (888) 542-2623
+1 (888) 542-2623

Click up if you have successfully reached LG Electronics by calling +1 (888) 542-2623 phone number 0 0 users reported that they have successfully reached LG Electronics by calling +1 (888) 542-2623 phone number Click down if you have unsuccessfully reached LG Electronics by calling +1 (888) 542-2623 phone number 0 0 users reported that they have UNsuccessfully reached LG Electronics by calling +1 (888) 542-2623 phone number

Canada

+43 800 080 040
+43 800 080 040

Click up if you have successfully reached LG Electronics by calling +43 800 080 040 phone number 2 2 users reported that they have successfully reached LG Electronics by calling +43 800 080 040 phone number Click down if you have unsuccessfully reached LG Electronics by calling +43 800 080 040 phone number 1 1 users reported that they have UNsuccessfully reached LG Electronics by calling +43 800 080 040 phone number

33%
Confidence score

Austria

+32 15 200 255
+32 15 200 255

Click up if you have successfully reached LG Electronics by calling +32 15 200 255 phone number 4 4 users reported that they have successfully reached LG Electronics by calling +32 15 200 255 phone number Click down if you have unsuccessfully reached LG Electronics by calling +32 15 200 255 phone number 1 1 users reported that they have UNsuccessfully reached LG Electronics by calling +32 15 200 255 phone number

60%
Confidence score

Belgium

+42 810 555 810
+42 810 555 810

Click up if you have successfully reached LG Electronics by calling +42 810 555 810 phone number 4 4 users reported that they have successfully reached LG Electronics by calling +42 810 555 810 phone number Click down if you have unsuccessfully reached LG Electronics by calling +42 810 555 810 phone number 3 3 users reported that they have UNsuccessfully reached LG Electronics by calling +42 810 555 810 phone number

14%
Confidence score

Czech Rebuplic

+45 78 796 454
+45 78 796 454

Click up if you have successfully reached LG Electronics by calling +45 78 796 454 phone number 2 2 users reported that they have successfully reached LG Electronics by calling +45 78 796 454 phone number Click down if you have unsuccessfully reached LG Electronics by calling +45 78 796 454 phone number 4 4 users reported that they have UNsuccessfully reached LG Electronics by calling +45 78 796 454 phone number

Denmark

+49 180 611 5411
+49 180 611 5411

Click up if you have successfully reached LG Electronics by calling +49 180 611 5411 phone number 1 1 users reported that they have successfully reached LG Electronics by calling +49 180 611 5411 phone number Click down if you have unsuccessfully reached LG Electronics by calling +49 180 611 5411 phone number 2 2 users reported that they have UNsuccessfully reached LG Electronics by calling +49 180 611 5411 phone number

Germany

+358 80 005 454
+358 80 005 454

Click up if you have successfully reached LG Electronics by calling +358 80 005 454 phone number 4 4 users reported that they have successfully reached LG Electronics by calling +358 80 005 454 phone number Click down if you have unsuccessfully reached LG Electronics by calling +358 80 005 454 phone number 2 2 users reported that they have UNsuccessfully reached LG Electronics by calling +358 80 005 454 phone number

33%
Confidence score

Finland

+39 199 600 099
+39 199 600 099

Click up if you have successfully reached LG Electronics by calling +39 199 600 099 phone number 2 2 users reported that they have successfully reached LG Electronics by calling +39 199 600 099 phone number Click down if you have unsuccessfully reached LG Electronics by calling +39 199 600 099 phone number 2 2 users reported that they have UNsuccessfully reached LG Electronics by calling +39 199 600 099 phone number

Italy

+31 900 543 5454
+31 900 543 5454

Click up if you have successfully reached LG Electronics by calling +31 900 543 5454 phone number 2 2 users reported that they have successfully reached LG Electronics by calling +31 900 543 5454 phone number Click down if you have unsuccessfully reached LG Electronics by calling +31 900 543 5454 phone number 1 1 users reported that they have UNsuccessfully reached LG Electronics by calling +31 900 543 5454 phone number

33%
Confidence score

Netherlands

+47 81 569 154
+47 81 569 154

Click up if you have successfully reached LG Electronics by calling +47 81 569 154 phone number 1 1 users reported that they have successfully reached LG Electronics by calling +47 81 569 154 phone number Click down if you have unsuccessfully reached LG Electronics by calling +47 81 569 154 phone number 2 2 users reported that they have UNsuccessfully reached LG Electronics by calling +47 81 569 154 phone number

Norway

+351 808 785 454
+351 808 785 454

Click up if you have successfully reached LG Electronics by calling +351 808 785 454 phone number 1 1 users reported that they have successfully reached LG Electronics by calling +351 808 785 454 phone number Click down if you have unsuccessfully reached LG Electronics by calling +351 808 785 454 phone number 4 4 users reported that they have UNsuccessfully reached LG Electronics by calling +351 808 785 454 phone number

Portugal

+34 963 050 500
+34 963 050 500

Click up if you have successfully reached LG Electronics by calling +34 963 050 500 phone number 1 1 users reported that they have successfully reached LG Electronics by calling +34 963 050 500 phone number Click down if you have unsuccessfully reached LG Electronics by calling +34 963 050 500 phone number 1 1 users reported that they have UNsuccessfully reached LG Electronics by calling +34 963 050 500 phone number

Spain

+46 770 545 454
+46 770 545 454

Click up if you have successfully reached LG Electronics by calling +46 770 545 454 phone number 2 2 users reported that they have successfully reached LG Electronics by calling +46 770 545 454 phone number Click down if you have unsuccessfully reached LG Electronics by calling +46 770 545 454 phone number 1 1 users reported that they have UNsuccessfully reached LG Electronics by calling +46 770 545 454 phone number

33%
Confidence score

Sweden

+86 400 819 9999
+86 400 819 9999

Click up if you have successfully reached LG Electronics by calling +86 400 819 9999 phone number 2 2 users reported that they have successfully reached LG Electronics by calling +86 400 819 9999 phone number Click down if you have unsuccessfully reached LG Electronics by calling +86 400 819 9999 phone number 3 3 users reported that they have UNsuccessfully reached LG Electronics by calling +86 400 819 9999 phone number

China

+852 35 437 777
+852 35 437 777

Click up if you have successfully reached LG Electronics by calling +852 35 437 777 phone number 2 2 users reported that they have successfully reached LG Electronics by calling +852 35 437 777 phone number Click down if you have unsuccessfully reached LG Electronics by calling +852 35 437 777 phone number 2 2 users reported that they have UNsuccessfully reached LG Electronics by calling +852 35 437 777 phone number

Hong Kong

+81 120 813 023
+81 120 813 023

Click up if you have successfully reached LG Electronics by calling +81 120 813 023 phone number 1 1 users reported that they have successfully reached LG Electronics by calling +81 120 813 023 phone number Click down if you have unsuccessfully reached LG Electronics by calling +81 120 813 023 phone number 2 2 users reported that they have UNsuccessfully reached LG Electronics by calling +81 120 813 023 phone number

Japan

+65 65 120 555
+65 65 120 555

Click up if you have successfully reached LG Electronics by calling +65 65 120 555 phone number 2 2 users reported that they have successfully reached LG Electronics by calling +65 65 120 555 phone number Click down if you have unsuccessfully reached LG Electronics by calling +65 65 120 555 phone number 3 3 users reported that they have UNsuccessfully reached LG Electronics by calling +65 65 120 555 phone number

Singapore

+966 800 244 2929
+966 800 244 2929

Click up if you have successfully reached LG Electronics by calling +966 800 244 2929 phone number 1 1 users reported that they have successfully reached LG Electronics by calling +966 800 244 2929 phone number Click down if you have unsuccessfully reached LG Electronics by calling +966 800 244 2929 phone number 1 1 users reported that they have UNsuccessfully reached LG Electronics by calling +966 800 244 2929 phone number

Saudi Arabia

+90 444 6543
+90 444 6543

Click up if you have successfully reached LG Electronics by calling +90 444 6543 phone number 2 2 users reported that they have successfully reached LG Electronics by calling +90 444 6543 phone number Click down if you have unsuccessfully reached LG Electronics by calling +90 444 6543 phone number 2 2 users reported that they have UNsuccessfully reached LG Electronics by calling +90 444 6543 phone number

Turkey

+54 800 888 5454
+54 800 888 5454

Click up if you have successfully reached LG Electronics by calling +54 800 888 5454 phone number 3 3 users reported that they have successfully reached LG Electronics by calling +54 800 888 5454 phone number Click down if you have unsuccessfully reached LG Electronics by calling +54 800 888 5454 phone number 1 1 users reported that they have UNsuccessfully reached LG Electronics by calling +54 800 888 5454 phone number

50%
Confidence score

Argentina

+55 800 707 5454
+55 800 707 5454

Click up if you have successfully reached LG Electronics by calling +55 800 707 5454 phone number 1 1 users reported that they have successfully reached LG Electronics by calling +55 800 707 5454 phone number Click down if you have unsuccessfully reached LG Electronics by calling +55 800 707 5454 phone number 1 1 users reported that they have UNsuccessfully reached LG Electronics by calling +55 800 707 5454 phone number

Brazil

+52 53 211 919
+52 53 211 919

Click up if you have successfully reached LG Electronics by calling +52 53 211 919 phone number 4 4 users reported that they have successfully reached LG Electronics by calling +52 53 211 919 phone number Click down if you have unsuccessfully reached LG Electronics by calling +52 53 211 919 phone number 3 3 users reported that they have UNsuccessfully reached LG Electronics by calling +52 53 211 919 phone number

14%
Confidence score

Mexico

More phone numbers

LG Electronics emails

customerservice@lge.com

100%
Confidence score: 100%

Support

jennifer.blake@lge.com

100%
Confidence score: 100%

Support

energy-admin@lge.com

100%
Confidence score: 100%

FTC energy label

More emails

LG Electronics address

LG Twin Towers, 20, Yeouido-dong, Yeongdeungpo-gu, Seoul, Korea (South)

LG Electronics social media
Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Dec 18, 2024
View all LG Electronics contacts