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CB Financial Planning and Management Review of Liberty Americans Patriots Stores dba SolarisDesk.com
Liberty Americans Patriots Stores dba SolarisDesk.com

Liberty Americans Patriots Stores dba SolarisDesk.com review: fraudulent sales tactics

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1:03 am EDT
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I'm going to file a complaint with the BBB also. This company advertised a free coin that came up on my phone while I was watching a YouTube video. All I was supposed to pay was the shipping cost of $4.99 but if I used a Mastercard, it said that would take $1 off, so my charge should have been $3.99. When I hit submit and the order was being processed, I saw in the background three or four boxes that were pre-checked. I emailed them immediately and told them I did not order those things and that they had pre-checked the boxes, not me. So they waited until the items were shipped to finally respond to my email and told me that I did order those items. My cost of $3.99 went to $56.90. I told them repeatedly that I did not order all that stuff and they repeatedly said I did. I demanded a full refund of $56.90. I took the package back to the post office and returned it to the sender. They only refunded $46.95. I told them they were not going to keep $9.95 of my money. They had the nerve to tell me that I selected insured shipping and that was not refundable. That was one of the pre-checked boxes. They refuse to refund it.

Claimed loss: $9.95

Desired outcome: A refund of $9.95.

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