Liberty Pure Solutions’s earns a 2.3-star rating from 3 reviews, showing that the majority of customers are somewhat dissatisfied with water treatment services.
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You will not find a better water purification or plumbing company!
You will not find a better water purification or plumbing company! They were honest and up-front about the costs, including the potential for additional costs as they dug into the job. They worked with me to think through several options for adding water purification (reverse osmosis drinking water and line to fridge/ice maker) in addition to whole house water control with softening and balancing of the Ph levels. I've had them back several times for small plumbing jobs and they are always polite, on-time and reasonable in their pricing.
Liberty Pure Solutions Complaints 2
Liberty Pure Solutions came into my establishment on February 21, 2022, initiated the project, and now demands $9700 from me, despite the fact
Liberty Pure Solutions came into my establishment on February 21, 2022, initiated the project, and now demands $9700 from me, despite the fact that we did not sign a contract and they lack the necessary permit for the work they performed. On April 4, 2022, I contacted the planning and zoning department for my county, and they informed me that Liberty Pure Solutions did not even apply for the required permit before starting the project. We have no written agreement or any documentation indicating that they were authorized to carry out the work; everything was based on verbal communication. It is perplexing how a commercial plumber can proceed without a signed contract or the appropriate permits. Throughout this ordeal, they have shown nothing but unkindness towards me as I attempt to navigate the situation.
Liberty Pure Solutions came out last August to install a new well pump and hot water heater
Liberty Pure Solutions came out last August to install a new well pump and hot water heater. They did a good job with the installation. However, on February 23, I experienced a water outage and naturally called them for assistance. They came out and determined that the issue was with the pump, which they replaced under warranty. They mentioned that they were having trouble getting water and attributed it to a leaking toilet in my house, claiming that it caused the problem. They advised me to wait for 8 hours, as the water should refill in the well. The next morning, I called Tyler the plumber as per his request and tried the switch on the wall downstairs, but still no water. Tyler returned in the evening and attempted to resolve the issue again. After inspecting outside, he concluded that there was no water. I was left without water for 4 days, relying solely on bottled water. As a senior, this situation became increasingly difficult for me. By the end of the fourth day, Tyler informed me that there was no chance of the well ever getting water again and that I needed to have a new well dug. He provided me with his uncle's contact information, and upon calling another company, I discovered that I did indeed have water; the problem was with the pump. Liberty Pure Solutions had misled me, and their misinformation ended up costing me $475.
Is Liberty Pure Solutions Legit?
Liberty Pure Solutions earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Liberty Pure Solutions has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Liberty Pure Solutions has claimed the domain name for libertypure.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Libertypure.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Libertypure.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
A trust mark has been identified for a libertypure.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
However ComplaintsBoard has detected that:
- The website belonging to Liberty Pure Solutions has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
About Liberty Pure Solutions
Overview of Liberty Pure Solutions complaint handling
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Liberty Pure Solutions Contacts
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Liberty Pure Solutions phone numbers+1 (410) 527-1024+1 (410) 527-1024Click up if you have successfully reached Liberty Pure Solutions by calling +1 (410) 527-1024 phone number 0 0 users reported that they have successfully reached Liberty Pure Solutions by calling +1 (410) 527-1024 phone number Click down if you have unsuccessfully reached Liberty Pure Solutions by calling +1 (410) 527-1024 phone number 0 0 users reported that they have UNsuccessfully reached Liberty Pure Solutions by calling +1 (410) 527-1024 phone number
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Liberty Pure Solutions address2824 Paper Mill Rd, Phoenix, Maryland, 21131-1346, United States
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Liberty Pure Solutions social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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