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CB Internet and Software Life360 I have been trying to contact the company for weeks concerning this matter and have not been able to reach anyone
Life360

Life360 review: I have been trying to contact the company for weeks concerning this matter and have not been able to reach anyone 18

K
Author of the review
7:08 pm EDT
Review updated:
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Please be aware that the sex offender portion is not kept up-to-date. I have been trying to contact the company for weeks concerning this matter and have not been able to reach anyone.I personally know two people listed on the app who are no longer registered sex offenders. Sadly, as great of an idea as I think the app could be, the irresponsibility of life360 is coming to light. I would recommend using your states registry to find accurate information, rather than use this product.

18 comments
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Joey Duncan
US
Aug 20, 2018 8:55 pm EDT

I have used the free app for several years, and love it! Over the weekend, I received some type of notice about an update on it, so I agreed to it. Now it looks like they have changed my plan and there is now a charge. I DON'T WANT IT! What do I need to do to cancel?

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IndraniSmart
CA
Sep 05, 2018 1:39 pm EDT

Hi when I check my driving history some times it doesn't save; example yesterday me and my husband went to the mall and when I went to go see his driving history it didn't show up. When I got the app it was working fine but its only recently that this is happening . Is their anything I could do to solve my issue?

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Nicole Orman
US
Sep 10, 2018 7:48 am EDT

This morning I received a text from my husband saying go look at life360 and where you went. So I did. It shows me out for 2 hours driving around last night while I was home in bed. Why is this? I looked on my phone and it shows the same thing. This really could cause issues within a family. Please advise why this happened?

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Sara Maria Verduzco
US
Oct 28, 2018 8:57 am EDT

Since April I cancelled by subscription and account of Life360; but I still have charges in my credit card in May and June.

I need a refund of this two charges and a document were I can validate the cancellation of the subscription.

I kindly appreciate this will be resolved ASAP

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VDeSantis
US
Oct 28, 2018 9:15 am EDT

It says I went someone that I didn't go and my parents are yelling at me. What could have happened?

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Bernard C Nuesca
US
Dec 05, 2018 11:23 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I Can not afford it and I am retired

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Bernard C Nuesca
US
Dec 06, 2018 11:43 am EST
Verified customer This complaint was posted by a verified customer. Learn more

just cancel my purchased life360 i can't afford it

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Bernard C Nuesca
US
Dec 12, 2018 7:54 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

email address bcnuesca@yahoo.com

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Jazzy Disaster
US
Apr 03, 2019 1:18 am EDT

Tried to cancel my subscription but it charged me today anyway. I think it is ca celed now but wont refund. It hasnt even been an hour since the charge. I clearly dont want a subscription. Please refund the fee.

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Amberia Shelley
US
Jul 13, 2019 4:01 pm EDT

Please contact me as soon as possible [protected] to discuss my account

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Sandeep answal
IN
Aug 27, 2019 6:34 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Mera balance kat liya h bina koi information ke plz mujhe mera balance wapis kro

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Pepe Navarro
US
Sep 07, 2022 8:10 am EDT

Hello ,my daughter moved to Canada for studies ( we are spaniards ) , sent her an invite since she have a new canadian phone number. She can follow us but we can´t ...so she got the invite and it´s working but our family member can´t follow her in Canada. Not sure what´s wrong with the settings. If you could help would be great thanks!

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Senorita Artistica
US
Dec 06, 2022 12:29 pm EST

I called & confirmed that the payment plan was canceled, but still took out money! I stopped using the premium on September 30 ,2022! And switched to the free one instead!

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bryanna0620
dadeville al, US
Jan 21, 2023 2:16 pm EST

it wont let me go to the website to reset my passcode

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Roy Rivera
GRAND RAPIDS, US
Jan 29, 2023 1:02 am EST

You guys keep taking money out of my wife's account and she does not even have Life360 on their phone so she is trying to get you guys to cancel whatever you guys are doing

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Matthew Bailey
US
Feb 04, 2023 7:46 pm EST

I didn't want to pay for using life360 and I want a refund please please email and let me know if y'all can refund me my email is mjbxbrwwjdbakwdscntryboy@gmail.com

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Carolyn Renay Pease and Lajon Griffin
Dallas, US
Feb 27, 2023 4:11 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I canceled the subscription, and they are still taking our money. we want our money back.

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Peachy poo
US
May 09, 2023 10:38 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I want my free tile and the discount coupon to work. The issue should’ve been resolved yesterday. I upgraded to the gold membership to receive the free tile. If the issue isn’t resolved i will be canceling my services

  1. Life360 Contacts

  2. Life360 phone numbers
    +1 (415) 546-0596
    +1 (415) 546-0596
    Click up if you have successfully reached Life360 by calling +1 (415) 546-0596 phone number 0 0 users reported that they have successfully reached Life360 by calling +1 (415) 546-0596 phone number Click down if you have unsuccessfully reached Life360 by calling +1 (415) 546-0596 phone number 0 0 users reported that they have UNsuccessfully reached Life360 by calling +1 (415) 546-0596 phone number
    +1 (415) 462-0002
    +1 (415) 462-0002
    Click up if you have successfully reached Life360 by calling +1 (415) 462-0002 phone number 3 3 users reported that they have successfully reached Life360 by calling +1 (415) 462-0002 phone number Click down if you have unsuccessfully reached Life360 by calling +1 (415) 462-0002 phone number 1 1 users reported that they have UNsuccessfully reached Life360 by calling +1 (415) 462-0002 phone number
  3. Life360 emails
  4. Life360 address
    539 Bryant St., Suite 402, San Francisco, California, 94107, United States
  5. Life360 social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 14, 2024
Life360 Category
Life360 is ranked 484 among 659 companies in the Internet and Software category