LiveCareer review: charging credit card / scam 35

I agree with the disgruntled subscriber. I also needed to make a resume and their marketing strategy is VERY misleading. What good does it do to take the time gathering the information for a resume, entering, and then go to print only to find out you have to pay.

What good is a resume unless you can email or print it?

Predatory credit card fraud. This company preys on people looking for work by offering what looks like a $4.95 charge for a resume, but they trick you into a $34.95 reoccurring monthly charge to your credit card.

LiveCareer.com got me, too. My $4.95 resume has now cost me $55! Because I don't have the email confirmation on my original cancellation, I keep getting charged $39.80 a month. First time I called, I received a partial refund of $25. This time, "that refund is for this charge, not the previous. We have determined that is a valid charge". Ridiculous! Total rip-off!. I should have checked the reviews before I used it, not after.

Livecareer is a scam. You cannot modify your resume anywhere but the website. They offer a small fee, but bury the fact that there will be a reoccurring charge in the small print. I called them when the charge first appeared. My subscription will not be cancelled for a month so they can justify not refunding my $39.80 LiveCareer is not an honest organization!

Jevgenijs Baterins
Livecareer stole my money! The sum of 22.96GBP without any reason was taken from my credit card. I paid 1.92 GBP for CV online composing and did not sign any subscription, but 22.96GBP gone to LIVECAREER.COM. What is going on? I will demand legal
investigation! This is a real robbery!

Jevgenijs Baterins
After a registrartion on Complaintsboard.com once more confirm the previous post.

It's been a long time since I've had to deal with such infuriating nonsense!
I signed up with a clear understanding of the temporary trial period at $9.99, no complaints there.
I produced some workable resumes, but had trouble with formatting glitches when it came time to print.
However, when I eventually clicked "unsubscribe" to cancel services, I was directed to a page that said no such page existed, and to contact the provider. That link is still inoperable today.
So I tried calling, many times, but could never get thru. I've spent over an hour on hold during a dozen calls over two months.
That's when I realized I was screwed.
Interestingly, it took a different scam to stop this one. Two weeks ago my bank notified me that someone in Indianapolis (I live in Dallas) tried to charge $350 on my Visa card, the same accnt I used for LiveCareer, and my bank closed the accnt. Guess what?
I got an email from LiveCareer right away asking for my new accnt info!
I sent LiveCareer an email last week explaining all this and requesting a refund for the two months I paid while my cancellation was being ignored. I've received no response whatsoever.
Thank you for this forum.

Robert

I went to pay my utility bills this weekend to find nearly $50AUD had been withdrawn from my bank account.
I ring my bank to find that livecareer has billed me another two times prior, which means I have pretty much been charged $150 for a very simple resume.

Do not be fooled by this website, or their claims that they make it clear that they will auto-renew subscription.
They lie about how much monthly subscription costs, it's easy enough to see for yourself, all you do is click on "my account" then "subscription" where it offers you to upgrade from their $1.95 14-day trial to $7.95 monthly access; yet they charge $38.90 which takes them 6months to start billing?
How does that work live career?
How can you claim that you make these facts clear when so many angry customers say otherwise?!

They do not hold true to their money back guarantee stamp image that this page also exhibits.
It also does not state on this page anywhere that the 14 day-trial is AUTO RENEWED as their representatives keep stating in their response to comments on this forum!
When I click on "delete account" it tells that I have an active subscription, that I need to click "continue" to cancel the subscription, lo and behold when I click on "continue" it takes me to the subscription upgrade page!
Using the live help chat applet yields not satisfactory results, either sends as an email or never any support representative on the other end, after 15mins of waiting.

This is AFTER having to change my web security program's settings to allow me to visit the site due to it's suspicious behavior.
This website is all kinds of wrong!
I have contacted my bank, and cancelled my card and they are sending me a new one; furthermore I will be contacting the fraud dept. of my bank to retrieve the money they have billed me for.
However this does not satisfy me as it has still put me in financial hardship, as it has made me behind in paying my bills.

They keep charging my account even after I cancelled/ deleted my account. Contacted customer service via email 2 times and just got charged again.

This is what I have been dealing with for the past day. I cancelled the initial trial and this did not get reflected in my account. I have been charged 8 times for a service that I have not even signed into. Your employees will not refund my money and I can see why you have such horrible reviews online. I wish that I paid closer attention to my account and I would not be in this rough situation. I know that you outsource your phone services because everyone that I have talked to has a language barrier. Maybe this person who was supposed to cancel my account did not do so for whatever reason. I cannot speculate. I would like this issue brought to your attention and hope for a speedy resolution. My credit card is also investigating this complaint

I purchased this service for .99 used it once and cancelled it or so I thought they have been charging my credit card for over a year I cancelled it again and was told I can only refund your last charge Who's to say it is cancelled now. 35.80 a month for a service I used 1 time. The ad says cancel at any time. This company is a scam. Shady dealings

APPEAL: THIS ACCOUNT WAS HANDLED BY PHONE ON THE FIRST DAY. I HAVE CHARGES FOR $39.80 MARCH 29, 2015, APRIL 26, 2015, JUNE 21, 2015, JULY 19, 2015, AUGUST 16, 2015, SEPTEMBER 13, 2015, OCTOBER 11, 2015 AND NOVEMBER 8, 2015. I WANT THESE CHARGES REVERSED AND MY ACCOUNT IMMEDIATELY CREDITED. I SEE WHY YOUR SERVICE HAS SO MANY COMPLAINTS ONLINE. I NEVER RECEIVED A FORMAL APPEAL LETTER AND THIS IS MY COURSE OF ACTION. PLEASE REPLY!

Thank you for contacting Resume-Now Customer Care.

First of all, we would like to apologize for the way you were treated by some of our agents. Their actions were unacceptable. We will definately be taking action.
We also want to thank you for the evidence provided. The first time you sent the information should have been enough.
We have proceeded to grant all the charges since March. This means that $398.00 should be reflecting in the next 3-5 business days.
Your account has been cancelled and no further charges will be made to your service.

Per Management.

I just got my bill also. Called in and they said the auto billing is obvious in the fine print. All I did was print one resume for the small fee because I had completed it and now they wanted to bill me. Initially it said free resume builder! I called customer service and he tells me he has cancelled my service. He also tells me billing will contact me by mail in one to two days to hear my billing complaint ($57.55) I suspect I will get a letter from "Anna" like all the ones I see above telling me it's my fault! !

I was scammed over $350. I know its my fault for not realizing they were charging my card but regardless they are disgusting scammers. They make you pay the $2 trial or whatever it is then without your consent they automatically sign you up for a subscription without you knowing. They are disgusting human being taking advantage of unemployed people trying to better their lives. Karma is a real thing live career, and you guys will get whats coming to you.

Also dont bother replying to this comment saying "sorry to hear this bs" Ive contacted you guys multiple times, you are pathetic disgusting human beings.

I received four charges to my credit card totalling about $82.00 when I never made use of, nor have I contacted these people. When I called, they could not find any information for any charges, nor could they find any account in my name or last 4 digits of my credit card. After they could not locate my records, they asked for the complete set of numbers - wow! I asked for their street address but they refused to give it, stating that it was classified. Further, they would not tell me what county in California they operate in. These are definately people who know about criminal jurisdiction. After Ignacio said that he would put me on hold to look into it further, I told him that I would make a criminal complaint. He then hung up on me. Must be a policy because Christian had hung up on me before when I asked him for the address of the company.

If there is anyone out there who knows the physical location of this company, please let me know so I can make a formal complaint.

I just noticed this company have been charging me $39.80US since February without even telling me.

I have bought the 14 days membership, and there is no message explicitly telling me they will automatically charge 40 dollars a month without any message sent to my email address. I have been charged 80 dollars over these 2 months, and I just discovered it on my bill.

I also got scammed I am so mad I did not know they would keep taking money out of my account I am out of $80.00 and for nothing and they will not refund my money I would advise everyone to not fall for it this is a big rip off. And I called and he was like a polite smart ### which pissed me off even more. I wish I had read these complaints first but I did not and got ripped off.

I created a trial offer and cancelled prior to...and continued to get charged.
When I called in they refused to allow me to speak to a manager. I spoke to "Frank" he told me he was issuing me a refund and gave me a reference code. I could hear someone in background telling him what to say. I asked to speak to that person and he hung up on me. Called back spoke to Bener, he said that reference number did not exist and didn't know a Frank. Asked for manager and Jose refused to get on the phone.

i had same problem
i looked up free cvs there site came up so went in made 2 1 for me and my son then it said to pay £2 for each one i didn't notice about having to pay another £23 every month for each cv nearly £50 came out my account that month because i was changing animal insurance and house insurance i hadn't noticed till the second month ! the thing is in 2 months that was £100 came out my account i only gave permission for £4 in total to come out my account not 100 im a single parent and cant afford that it got me in trouble at the bank with bank charges ! i phoned my bank they have barred you from taking any more ! i message the day the last payment was taken out with no reply ! and no refund either of last payment
im really not happy with this company falls advertising on google that it free then charge you £2 then nearly £25 a month ive never been back on since that day u can check its hellish someone needs to contact me and get some sort of refund other people have been offered last payment refund i have been ignored !

Last April 27, 2016 I used this website to make A resume because it state there that it's free. And when I am done they ask 2.95 and because i need the resume i paid it. And Now, I was so shocked because when I checked my balance account they charged me $29.80 and I haven't used that website for a month now!

I haven't used my credit card in months so I didn't pay much mind to look at my statements. This was clearly a mistake because little did I notice this company has been charging me for months. The odd part is I NEVER SIGNED UP FOR THIS SERVICE! I would never pay for a resume service especially when my university offers a better one for free. Luckily I can still file a dispute and am doing first thing in the morning. I went through my browser history and I did visit this site once at the time the charges started but according to my history, I looked at the page, clicked one link and then went back to my google search. I had no clue what this site was yet they've been billing me for months! Upon realizing this I have removed my saved credit card information from safari and my computer! It's no coincidence that this was the ONLY credit card I had saved onto my computer/browser and the reoccurring payments stopped once they maxed my credit card out. It's bad enough sites like course hero and survey monkey find ways to scam students out of their money but now as soon as we graduate you have vile companies like this stealing money WE DONT HAVE.

My sister has the same problem how do you reckon she go get the money back ! It's disgraceful

Another month has passed making eight in total and they still have deducted another monthly fee! I have contacted my bank and advised them to stop immediately copy of email sent to myperfresume was attached. Can anyone enlighten me as to how I get rid of them?
Regards

WTF! I have subscribed without any knowledge of it for 2 years! Please bring back my money! Your marketing strategy is very misleading, why charged me in 2 years without using your application? This is insane!

Hi,
i have been scammed for long in Spain, how do i proceed please?

FRAUD! they took my USD 24.95 never knew until I received message from my bank.Please refund my money urgently. and now they have blocked me accessing their website of livecareer.com

They are a FRAUD/ SCAM company. I have bought a single time CV template and they have scammed me out of £42.00, for the months of July and August 2019. I am now on the phone with my bank and will report them to the highest authority that I can find

LiveCareer is a Fraud/scam. I only paid the CV that will cost 1.95 euro and after 2 weeks I receive message from my Bank that that AUX*LiveCareer IT charge me 19.95 euro from my card. why not show the real amount when purchasing your products not to steal money after . you should refund all the money that you steal from the people including me.

Jimuel Carino Juanito
N. account: [protected]

This company is a scam! They say the services are free, then it went from free to $2.95. However they charged my card $34.95 So what exactly am I paying for? I immediately cancelled my subscription but yet my card is still being charged almost months later they took over 178.00 for service I used once, they kept taking money without notifying me.

The ad says cancel at any time is not true. This company is a scam.