LiveCareer
Reviews and Complaints

So i signed up for the free trial. Then i didnt remember to cancel and they didnt even notify me that my account is about to be charged. After that they charged me 4, 591 Jamaican dollars! Not the 400 jmd like they said! Now i emailed them for a refund and they are not replying to my mail!

I made a subscription to this site to make one resume over three months ago. The site said that it would cost me a little over a dollar for fourteen days. I didn't realize that they charge you on auto-pay for 34.95 each month of you don't make sure to cancel your subscription. I never use the card that I gave them so I didn't know I was being charged each month. I got on the website once and made one resume and ended up paying over 100 dollars for a stupid resume. When I called in the lady was extremely rude and said that would not receive any money back. I told her that this is clearly a scam and that I can't believe they took over 100 dollars from me. After Listening to me complain, she told me to hold again and came back and said she will refund me 17 dollars and that is all they can do. I definitely learned my lesson.. You should really never give your card information out online to sites you don't know much about and I am sure this company gets calls like this daily and I'm sure the managers are just making the people at the call center deal with all the peoples' complaints while they lurk around not dealing with the problem. There are plenty of companies out there that have similar scams. I wish I would have caught this sooner. But it's just sad that people are okay with stealing people's money like that.

Hi there,
Around 2 weeks ago, I had signed up with the LiveCareer website specifically for the resume building option because I really needed one and the trial subscription fare that was mentioned on the site was quite reasonable, given that it was only a 14-day trial period.

I then noticed that over the course of the following days since I signed up for this trial, that two small scale funds (of 1.29 CAD and 1.23 CAD respectively) were debited from my account to them. And just two days ago, a huge sum of 51.72 CAD was debited from my account to them. This is outrageous. As an international student I cannot afford to be ripped off like this. I read up online for options and help and I found out that there were several more other folks who fell victim to these illegal cons. I was directed to this Complaints Board page from there and I'm hoping that I receive help in getting a refund back once I submit this complaint.

I've successfully managed to cancel my subscription with LiveCareer and I got a confirmation cancellation number via email response as well. Here's the Cancellation confirmation number: [protected].
Please help me get a refund for this unauthorized transaction so I can clear my bills.

Thank you kindly,
Calen Lewis.

I signed up with this website about a month or 2 ago thinking it was free and I only had to pay a small fee. I used the website to make a couple of resumes. And I checked my account today and 52.21 was missing from my account. I want my money back.

yes this company charged me $1, then $1.95 for 14 day trial. I tried making a resume and a letter but didnt see any use for the service or get any copies made or downloaded from them. I requested to cancel service within time frame. They canceled but continued to charge me for four months of 35.80 which doesnt even add up to or match any of their stated costs. I wasnt getting financial statements and was having trouble accessing online. Now i find my problem. i went to the account and I can sign in but cant access anything even though I have been unknowingly paying, Also, If I want to access my resume I made, it wants me to put my financial information and pay again. Complaining to federal trade commission, BB, and state attorney general. tired of this type of business fraud.

These ###ing ###s. Offer you a one time payment of 3 dollars. And then these sneaky ###s send you an email DAYS later saying you are apart of a subscription for 39.95 a month ! That of course you don't know about until you see that money has been withdrawaled from your account! MY PERFECT RESUME is connected to LIVE CAREER who are scaring pieces of ### . And Karma will come for you ###s !

I designed a resume in Live Career because it was advertised as FREE, but at the end it required a minimal fee of $3.99 so I paid for it. When I needed to alter the same resume a few days later, it didn't save my account so I had to make a brand new resume, then pay the $3.99 again at the end of it. A month later I realized I had been charged 4 times! 2 payments of $35.80 and 2 payments of $30.80...$151.20 total. Didn't give me a refund and I'm furious. DO NOT USE EITHER OF THESE SITES.

I went to this site looking for a free resume creator. They advertise themselves as such, but once you spend an hour on it and complete it, you need to spend a couple bucks to actually get it. Not so bad. But they don't notify you about the $40 a month subscription that you are automatically signed up for. I'm glad I caught this one on my bank statement. That is $480 a year! Stay away from this one. A quick Google search on Live Career will lead to many scam review sites and complaint sites.

This is my checking acount. I have managed to keep up with it. But today I noticed fraudulent activity dating back to June. I did NOT give these companies permission to withdraw funds, one of which is pending tonight. Please Remove these charges, and replace the funds in my account. I do like banking with Southern Bancorp. I did even google the spoofs and they are as suspected spoofs of fraudulent money frauds. Please do everything possible to replace my funds.

6/18/2013 Edit $1.00 $2, 927.57
Merchant Payment LIVECAREER* ORDER#- 20 MYPERFECTR ESU GB
Business Services

6/18/2013 Edit $1.95 $2, 925.62
Merchant Payment LIVECAREER* ORDER#- 20 MYPERFECTR ESU GB
Business Services

7/4/2013 Edit $34.95 $1, 308.76
Merchant Payment LIVECAREER* RECURRING MYPERFECTRE SU GB
Business Services

8/4/2013 Edit $34.95 $1, 244.49
Merchant Payment LIVECAREER* RECURRING MYPERFECTRE SU GB
Business Services

9/3/2013 Edit $34.95 $194.89
Merchant Payment LIVECAREER* RECURRING MYPERFECTRE SU GB
Business Services

9/15/2013 Edit $34.95 $183.83
Merchandise Return LIVECAREER* BOOKBACK/R MYPERFEC TRESU GB
Business Services

12/25/2013 Edit $1.00 $188.00
Merchant Payment CHKMATE*INSTANTCHECKMA [protected] NV
Business Services

12/29/2013 Edit $29.63 $46.97
Merchant Payment CHKMATE*INSTANTCHECKMA [protected] NV
Business Services

1/29/2014 Edit $29.63 $33.12
Merchant Payment CHKMATE*INSTANTCHECKMA [protected] NV
Business Services

Pending Transactions as of 2/27/2014 11:02:50 PM
Date Check Withdrawal Deposit Available Balance
2/27/2014 $29.63 $294.01
Pending: CHKMATE*INSTANTCHECKMA [protected] NV 89 Pre-Authorization

HIghly unprofessional business practices. They take money out of customer bank accounts or apply unauthorized charges to credit card. They then try to get away with it by telling people to read the fine print. Yet, if this was a legit business why even try to hide any language. Legitimate disclose all practices upfront. Suspected scam, DO NOT USE THIS COMPANY.

Same problem as everyone else. I didn't mind paying the $4.95 to download my resume that I created. What I didn't realize is that I signed up for an additional service that I needed to call them for to cancel - which was $34.95 per month. I would have never signed up for this because I only needed a one time download. I didn't notice the charge until my second credit card billing statement - which by then I was already out for 3 months worth of charges.

I have filed a complaint with the BBB and have disputed the charges with my credit card company. We'll see what happens. I tried calling up livecareer and explained the situation, but they weren't willing to work with me.

Don't use them!

So i typed up my whole resume, great site with a lot of tools to easily create your dream resume. I was under the impression it was free, so spent an hour or so making it. found it it was not free. was extremely pissed.
GOOD NEWS
found a work around to it after completing the resume, just go to the preview resume tab, while in that tab hit the button print screen on your keyboard. paste this into paint, crop and there you have it, a fix to this websites scam!

LiveCareer.com is a website offering services to people to construct their resume. I used this service in September, 2012 to write a new resume for my wife and paid a $4.95 fee to utilize the various resume templates they displayed. In the fine print, it was stated that I had access to the resume information for 7 days along with the fee I paid. What I did not realize, if I did not cancel within 7 days, a monthly fee would be charged to my account. I had paid the basic fee using my debt card bank account so they had my financial information. Without my knowledge nor my consent, they started making monthly withdrawals of $34.95. This continued for almost 3 months until I discovered that these monthly withdrawals were being made. I called LiveCareer.com on November 23, 2011, and got their billing department, located in the Philippines and talked with the person there, who was somewhat challenged using the English language. They immediately agreed to cancel the upcoming November payment. After all, they have a money back policy. I was quite upset with the operator I was talking to so I asked to speak to the supervisor. The supervisor reminded me that I had agreed to allow these ongoing monthly charges and I assured him that had I realized that I was subject to these charges I would not have used the website. I asked him to refund the other 2 months (Sept & Oct) payments that had already been withdrawn. He said that he did not have the authority to do so and that he would have to email the headquarters in San Francisco for authorization. He said, give me a couple of days. The company did credit my bank account for the November payment. However, nothing happened about the previous 2 payments. While talking to the supervisor, he gave me an address for the headquarters in San Francisco along with a couple of phone number he thought might connect me to that office. However, he said that he had no way to directly contact this office by phone ... only by email. I thought that was quite unusual that he had not direct contact with headquarters. A week later, I called both numbers and was again connected to their office in the Philippines. Next I went online to look up their headquarters address in the San Francisco yellow pages. No such company was listed. However, when I used the online map, when I entered the office address in CA it was redirected to an address on Madison Ave in New York City. There was a phone number listed for that location and when I called it, I was again connected with the office in the Philippines. I was eventually connected to the same supervisor in that office. I asked why can't I talk to the offices located in the USA and he informed me that they were a world-wide company with offices located in several countries. They have over 10 million customers world-wide. I think it is highly unusual that a company with millions of customers and offices in two major US cities does not have a listed phone number here in the USA. I also have concluded that his company "traps" it customers with additional and unnecessary fees that are charged month after month without providing any services to their customers. I consider myself to be very careful with my purchases on the internet and feel like that I have become of victim of a very organized "scam." However, I am a very persistant person and I don't tolerate it when someone attempts to "con" me. Probably most people would not take the time to investigate a situation like this one. Most people would be satisfied with getting a refund for 1 monthly fee and consider the other monthly fees to be the cost of learning a lesson the hard way. If Livecareer, Inc really has 10 million customers, and if each of these customers gets $34.95 "stolen" from their bank account each month, it will equal $349.5 million each month. Whoever got this "scam" going is making a bundle at our expense. The Livecareer website should probably be shut down completely. At least, they should be forced to remove the "automatic" monthly billing feature from the same box on their website where a customer makes a selection for using their service for a one-time purchase. They clearly have designed it so that the average person will be deceived into agreeing to allowing them to make monthly withdrawals from your bank account. This is another warning ... buyer beware.

I wasted hours putting together my resume using this service. The online viewer was deceptive - as many people here claim, what looks like a one-page resume, after you pay to download and print it out, it's many pages long. Plus, the 7-day access I paid for came with a hidden monthly subscription to their service so I got slammed with another $34.95 a week later. LiveCareer only offered to refund part of it so I filed a claim with my bank (Wells Fargo) and they are refusing to do anything about it. What a hassle!

They make it appear like you will be getting a resume for $4.95 (which by the way is Highway Robbery)! Who in the world would subscribe to a resume service and pay $34.95 per month?!?

However, when you click to purchase you "$4.95" resume you are actually subscribing to their ridiculous resume service. If someone is looking for a job, they obviously would not want to subscribe to a service like this.

When you discover the $34.95 charge on your credit card statement with their number [protected]), you can cancel the service. However, they will still charge you a pro-rated amount. I discovered it fairly quickly. So, I was only charged $10.

But still, this company is the ### of the www using predatory techniques on a segment of the population that is struggling. Download Libre office and use something from their office suite to make your resume. Or download a resume template from Microsoft.com. But don't use this service!

Horrible website! Don't be surprised when you get international charges on top of what you are paying! They lost my completed resume & I got someone else's total information when I logged on!

Even though it says that it is $4.95 for 7 days. Make sure you keep reading because it automatically charges you $34.95 if you do not contact them to cancel your account. I used it that 1 day and the service was not even helpful and then had to pay $34.95 for something I did not end up using at all.