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I am writing this as a complaint against Quality Personalized Services,a company for providing house help.The contact of this company was given to me by Just-Dial Bangalore.
I got the contact of this company and the contact person as Srinivas( cell no. [protected]) , from Just Dial Yellow pages on 15th Sep. 2007 I required a part-time maid for cooking and for looking after my new born baby. Srinivas from Quality Personalized Services came to my place on 15th, Saturday along with maid. We finalized that maid will commence work from Sunday, 16th Sep because I needed a house help very very urgently.I signed a contract with QPS , paid them contract money Rs 2500/- and Srinivas assured me that maid will come on Sunday.
Maid did not turn up on Sunday, also Srinivas was unreacheable . He told later that he had left his cell with his brother. We tried calling Srinivas atleast 10 times on Sunday and also tried the office which was closed. My wife who has had an operation while delivery 15 days back , had to perform all the household work herself and take care of the baby also. We did not know whom to contact. It was a very big harassment for us.
On Monday 17th , when we were finally able to reach Srinivas, he told that he will himself get a new maid and come to our house at 10.30 am. Parallely, QPS office worker , some lady Priya told her that she will herself go to maid's house and get the maid to our place. We were thoroughly confused about these 2 assurances. No one offered us any clarification as to who actally would come. At 10.30 Srinivas told me that he has sent a person to our place with the maid. We again waited for an hour and nobody came . We told Srinivas that he had harassed us and cheated us of money , and he should return the money , but he said he will get us the maid. On the contrary he told us we should not show urgency , and that he would get us a maid in a day or two. Then he hung up the phone.
After that we made several attempts directly & through Just Dial to get our money back but to no avail.
QPS is very unethical service provider and other people should not get cheated by it. Also, it would be great if this portal could help us in getting our money back.
yes...i know how frustrating it is, especially after paying the asked registration one realises that they have been had.
I have had a similar experience with an agency called Sumukh in jayanagar 8th block...Spoke to the concerned person Narayan Swamy and he told me that a maid would be available within 3 days of registration and now it's been over 14 days and no sign of the maid or Narayan Swamy. whenever i call he never seems to be around and i am getting real angry and frustrated. I had heard about these fraud agencies and sadly have now first hand experience too...am planning to ask for my money back, once i get a hold of NS.
We had the exact same experience. We approached Narayan Swami of Sumukha Enterprises (080-[protected] / [protected]) in Bangalore. My parents who are in their 80's needed a maid urgently as it is almost impossible for my mother to do household work & cook at her age. Besides, both have health problems.
Sumukha Enterprises had an elaborate procedure of filling up forms mentioning the qualities we expect in the maid. We also had to pay Rs. 3000/- as advance. They sent us a maid who was nowhere close to the qualities we had specified. So much for the elaborate procedure! So we called him to let him know. He said he would send a replacement in a couple of days. Since there was no sign of any maid after 3-4 days we called him again. No answer. We tried calling many times after that but no sign of life at his office.
There is absolutely no sense of responsibilty, accountability or ethics. The word "professionalism" is alien to them. I am not going to spare that agency. I won't rest until I get all my money back.
I approached Ganesh ([protected]) from Jai Ganesh Multi Services (Near ITPL, whitefield) for a full time servant maid. Within 2 days of my call he brought a maid and took 4000 as registration amount. I had asked for a maid who can cook, do household work and take care of my 1.5 yrs old baby. Both Ganesh and the servant agreed for all when i paid the registration amount. But once Ganesh left my house i come to know that the servant does not even know to turn on the gas. Iam 8 months pregnant, hence i have asked for a full time maid, who should know cooking as well. I have spent one full day in training the maid and the second day the maid comes up with weird reason to go on leave. It was so obvious that the maid will not come back. Hence i called Ganesh and he promised that he will send a replacement and asked me to send back the current maid immediately. But after that the maid didnt come back and Ganesh didnt pick up the call at all. Finally i tried from a different telephone number and he happened to pick up the call and again assured that he will send a replacement or refund my money within 2 days. and gave an alternate number of his brother Raju ([protected]). Its almost a month now, both of them are not picking up the call and some lady claims to be Ganesh's sister picks up the call sometimes and says that he is not in town. It is now very obvious that this agency is cheating people. Please do not waste your valuable money with this agency.
This is regarding complaint against a fraud maid service agency named - Gaytri Service Center (Reg. No. 4673)
H. No. 21, U-59 Road, DLF Phase-III, Gurgaon (Haryana)
This is to inform and make people aware of the fraudulent practice adopted by the above maid agency. This young, sweet-talking nepali guy named Shrwan & his gang will place maid in your house, sign a contract & take service charge in cash. After a month or so, maid will simply run away after taking her salary & other valuable items leaving no trace or contact point of Shrwan & his other fraud guys. Even if you manage to contact them somehow, they will accuse of not treating & feeding the maid properly and maid will oblige you by replying in the worst rude possible manner.
We have come to know that there are already several police cases (including girls’ harassment) on him & his wife – Gaytri. He just keeps on changing rooms in the area of Nathupur (Gurgaon) and recently known to be shifted to Wazirabad, Sec-56 (Gurgaon).
Please be aware of such people and do thorough check of maid & the agency. Also, do not hire from the agent who is ready to drop maid at your doorstep or reluctant to invite you to their so-called office. Beware of all these Nepali agents sitting in Nathupur (Gurgaon).
Following are the numbers of these fraud people :-
1. Shrwan: [protected]
2. Gaytri: [protected]
3. Ram: [protected]
4. Tapas: [protected]
Dear Customer,
We would like to understand & resolve your grievances to serve the best services for long & healthy business terms.
Kindly contact on 080 [protected] or mail on bangalore@justdial.com
Regards,
Mary.
Hello, I absolutely agree with Ritu & Sang, we are currently undergoing a very bitter experience due to Sumukha enterprises, #478, 45th cross Jayanagar 8th block (Near Sangam Circle) Bangalore. Cell [protected] & [protected]. After taking regn fees of 3500rs they have supplied a maid who just seemed to know nothing about household work. 2 days ago she packed her stuff and went back home for good. Narayana Swamy always seems to be out of town and his assistant Raghu picks up the call and tells a story every time we asks about the replacement maid.
I request Just Dial and other such agencies to blacklist Sumukha Enterprises.
Regards
Another victim
I completely agree with Maid agency victim. Justdial/Sulekha/asklaila should blacklist these people who cheat people. These are some places where public get the contact details of these agencies and they get fooled. Also, it would be great if someone can pls let me know any ways/procedure to get back the registration money that i lost with Ganesh multiservices in 2 days time without availing any service from them.
Dear Customer,
Thanks for being a member of Just Dial Services. With reference to our telephonic discussion regarding your complaint, all the problem has been resolved.
Further, If you will have query/problem related to your respective contract, please feel free to contact in Customer Support on 080 [protected].
Thanking You,
Just Dial Customer Support-Bangalore
Even I had a similar experience with United Man power services at Imdahalli Whitefield.The lady there, Vasanthi is sweet and nice to you till you pay her the money.After that she shows her true colors!DO NOT GO TO THIS AGENCY!
I had a similar experience with anagha services, whitefield. they are completely fraud. they ll not show up after getting their registration amount.
Do not use KALA ENTERPRISES, a Mumbai based maid agency. They are cheats and frauds. Will take a high registration fee and will not send anyone. If you complain they bring some old woman or small child and say this is the maid we are providing. We had registered withthem 3 months ago and still no maid provided and now they are saying they will refund money soon but no maid and no refund. I am tired of calling them every two days. The women running the agency are extremely rude - Lalita and Sangeeta. Please DO NOT USE THEM.
Even i have a similar expereince with MARY BASILICA AGENCY. A lady" PRAMILA" - (Fraud lady ) will call u and tell she will give u mid as per you requirement and timings . On registration she will take 8000 + 500 rs and then the maid will come for one week properly. later they will start their tricks not well, relative died, child not well etc etc. then they will tell we will give you another replacement so that the 3 replacements they mentioned gets over fast . they will not give maid for another week, then i ahve to take off form office, total loss for me. new maid same routine, then she will take salary and never return next day. then they say u people make them work more etc etc etc, blaming us even though we have not done anything and tell that maid told . when we ask maid she tell no i didnt say anything like that . ultimately we are the victims of these agencies . then they say we cannot give u maid as per your requirement and we will return money, and they will specify a date, no they wont return money and when we call they wont receive our calls. Please tell me what has to be done in this case. we have to fight against these people and their frauds and put an end to this nonsense . more than monetary loss its given us more stress .
Yes...these maid hiring service agencies are mostly fraud. I got cheated by "Place India Services, Thane".After paying the initial registration fees, these crooks are not providing me any maid. They are also not picking up my phone calls. On calling from a different number the concerned person/ executive is always busy. This is very frustrating. It has been a month and the agency is just fooling me. They had sent just one candidate.Even she did not join. Please do not waste your hard earned money and time on this bogus and cheat agency "PLACE INDIA SERVICES, THANE"
Check this blog on "Being Safe with Maid Placement Agencies" to avoid further incidents with such agencies. http://helper4u.in/Blog.aspx?bid=7
i hired a maid named sumanati(from jalpaiguri, tea gardens) through an agent... he told his name saleem...he is from kotla...he had told me to give 20 k as a commission...after having the commission he has gone...after half an hr my maid goes to the door for watering the plants and she managed to escape from there...she is a fraud...please if u come across these guys...call the police and sent them to jail...
I am a working mother of 2 girls(Elder one of 10yrs, a special child & little one of 2yrs). I am in need of a maid who can actually stay home and take good care of my children. I has searched on the Internet for the same and from Quikr or from IndiaBulls, i got a call from a guy called Gaurav. I told him all my requirements and he had send me certain profiles of some girls as well, from which I had to select. I did all that and then he was demanding me to send a sum of Rs.10, 000/- in advance and only after i had send him this money he will be able to process this application for the maid. The company he named was Indian Maid Services, and he had also send me his Adhar Card and the company MSME Registered Document as well. His promises to me was:
1. He will send in the girl I has shortlisted, in 3 days time to my place with one of his executives to do a address verification.
2. The details of the girl and her family to be submitted in their Local Police Station and the same copy will be submitted here in our Local Police Station.
3. The Monthly Salary was Rs.7000/-
All the above will be possible only if I had transferred a 10K to his account. Then I had a conversation with him about me sending him Rs.5000/- now and the rest as cash when his executive brings in the maid. He took a while to respond to this. He said he will speak to his senior and then get back to me. Then he messaged me that my request has been approved and I need to transfer the 5K immediately. I was desperate because I was really in need of a maid, and I couldn't afford anyone Locally.
Now this guy is not responding to any of my phone calls. I have been messaging him, but he is seeing all the message i had send him but still no reply from his end.
I would like to file a complaint against this man and the so called company.
Madona Praveen
[protected]