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Mandurah Outboards Customer Service Phone, Email, Contacts

Mandurah Outboards
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www.mandurahoutboards.com.au

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2.0 4 Complaints
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Mandurah Outboards Complaints 4

ComplaintsBoard
D
9:25 pm EDT

Mandurah Outboards Stay away

Cannot believe these people a worker called me to say that the new parts they got for my boat that were for warranty they had kept and put for sale and simply put second hand parts on my brand new boat took boat there over 6 times and never fixed i cannot believe these people and that karen has the rudest biggest mouth i cannot believe how they can treat customers that way eve their workers to dob them in !

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M
7:16 pm EDT

Mandurah Outboards Poor customer service

Recently I experienced problems with my outboard running like a it needed a good tuneup promised some one would call 3 times stayed home to make sure the service guy would call no one did clearly Mandurah outboards go not give a dam about supporting their clients by the way I have purchased over $100.000 worth of Mercury products of the in the last 10 years will go elsware after this episode.

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T
5:42 pm EDT

Mandurah Outboards I cannot believe how they can treat customers that way

Cannot believe these people a worker called me to say that the new parts they got for my boat that were for warranty they had kept and put for sale and simply put second hand parts on my brand new boat took boat there over 6 times and never fixed i cannot believe these people and that karen has the rudest biggest mouth i cannot believe how they can treat customers that way eve their workers to dob them in!

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Is Mandurah Outboards Legit?

Mandurah Outboards earns a trustworthiness rating of 94%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Mandurah Outboards to be a trustworthy company. Although there's a 25% resolution rate for customer complaints, which deserves attention, Mandurah Outboards is known for their high standards and safety. If you're thinking about dealing with Mandurah Outboards, it's wise to check how they handle complaints.

We found clear and detailed contact information for Mandurah Outboards. The company provides a physical address, phone number, and 2 emails, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Mandurahoutboards.com.au has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Mandurahoutboards.com.au has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • The website belonging to Mandurah Outboards has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
ComplaintsBoard
K
12:07 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Mandurah Outboards Bad customer service

Bad customer service is simply a gross understatement at Mandurah Outboards. Not only did they misdiagnose the problem with my boat but once they completed their so called repairs, the boat came back to me in worse condition (no reverse gear).

Somehow they managed to talk me into spending more money and after I picked up the boat the second time, the bill was higher than originally quoted. Although angry, I politely questioned the bill and was quickly shut down with a verbal barrage from the mechanic and girl at the front desk. Unbelievably, when I next took the boat for a run, the problem still wasn't fixed!

So there I was $1000 worse off with a buggered boat and no answers. To the stores credit, the owner called me back after I complained, and promised to rectify the issue within a few weeks. He was very understanding, but unfortunately that's the last I ever heard from him. When I called for an update a few months later, the same front desk lady refused to put me through and treated me like a common criminal. I was driving at the time so the phone was on loudspeaker, my girlfriend in the car overheard the conversation and was literally gob smacked at her rudeness and unwillingness to help.

Save your money, time and sanity people, go somewhere else and tell your friends the same!

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Overview of Mandurah Outboards complaint handling

Mandurah Outboards reviews first appeared on Complaints Board on Jan 18, 2010. The latest review Stay away was posted on Sep 28, 2011. The latest complaint Bad customer service was resolved on Jan 18, 2010. Mandurah Outboards has an average consumer rating of 2 stars from 4 reviews. Mandurah Outboards has resolved 1 complaints.
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  1. Mandurah Outboards Contacts

  2. Mandurah Outboards phone numbers
    +61 895 817 224
    +61 895 817 224
    Click up if you have successfully reached Mandurah Outboards by calling +61 895 817 224 phone number 0 0 users reported that they have successfully reached Mandurah Outboards by calling +61 895 817 224 phone number Click down if you have unsuccessfully reached Mandurah Outboards by calling +61 895 817 224 phone number 0 0 users reported that they have UNsuccessfully reached Mandurah Outboards by calling +61 895 817 224 phone number
  3. Mandurah Outboards emails
  4. Mandurah Outboards address
    53 Gordon Road, Mandurah, Western Australia, 6210, Australia
  5. Mandurah Outboards social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
Mandurah Outboards Category
Mandurah Outboards is ranked 27 among 37 companies in the Boats and Watercraft category

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