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CB Fashion and Style Mango change/refund
Mango

Mango review: change/refund

E
Author of the review
6:24 am EST

Gentilissimi
Questa mattina mi sono recata presso un vostro punto vendita sito in via del corso 170 a Roma.
Purtroppo non sono stata per niente soddisfatta del servizio e mi sembra doveroso comunicarlo all'azienda in quanto lavoro anch'io nel mondo del commercio e so quanto possa essere spiacevole ricevere delle complaint negative ma è anche vero che senza queste non si avrebbe un reale feedback da parte dei clienti e non si avrebbe una percezione chiara riguardo i propri dipendenti sul quale si nutre una certa fiducia e ci si aspetta il meglio perché sono loro che "portano avanti" il nome del brand essendo loro ad avere maggiore contatto con il cliente finale pertanto hanno il potere di aumentare o diminuire la loro satisfaction che di conseguenza ha un effetto ridondante sul brand perché sappiamo tutti che al mondo d'oggi, nell'attuale "mondo social", il passa parola diventa un arma non indifferente ai fini anche commerciali.
Qualora interessati sono disposta a descrivere l'accaduto al fine di potervi sempre migliorare e farne tesoro rispetto anche ai diversi feedback che suppongo riceviate.

Cordialmente

Elisabetta

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    Mercaders 9-11 Poligono Industrial Riera de Caldes Palau Solità i Plegamans Calle, Barcelona, 08184, Spain
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  6. Jenny
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    Dec 21, 2024
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Mango Category
Mango is ranked 639 among 724 companies in the Fashion and Style category
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