CB Online Shopping Marks and Spencer Sparks card

Marks and Spencer review: Sparks card

Andy Roo of GB

Jan 02, 2025 11:45 am EST

Verified customer

Featured review

I have been a disabled customer of marks and spencers for years, both instore and online. I keep hearing about the 'sparks card' and its benefits but have never had a physical card. However today i decided to investigate online. I engaged with the chat service and was told that the sparks cards are only accessible online and not in a physical card. To me as a disabled person, this is discriminatory, i have problems due to my health condition in using a computer and i thought m&s claim to be inclusive? my carer telephoned customer services and was told that i can have a physical card, which can be linked to the online card. Staff on the online chat need to be educated better in my opinion. There is conflicting advice whn speaking to online chat assistants and customer service telephone assistants. I feel very offended by the online chat behaviour.

Desired outcome: TO OBTAIN A 'PHYSICAL' SPARKS CARD.

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Marks and Spencer Contacts

Marks and Spencer phone numbers

1800 315 803
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Australia

800 451 408
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38%
Confidence score

New Zealand

+44 208 090 9564
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71%
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Customer Service

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100%
Confidence score

Sparks Team

+44 333 014 8111
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Furniture

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Food To Order

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Corporate Ordering

+1 (844) 345-5945
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United States

+1 (866) 996-1249
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Canada

+43 800 292 215
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Austria

+32 800 73161
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Belgium

+45 89 870 293
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Denmark

+33 800 900 705
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France

+49 800 182 0280
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+31 800 022 7628
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+46 850 692 192
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Switzerland

More phone numbers

Marks and Spencer emails

customer.service.international@marksandspencer.com

100%
Confidence score: 100%

Support

nutrition@marksandspencer.com

84%
Confidence score: 84%

Marks and Spencer address

Waterside House, 35 North Wharf Road, London, W21NW, United Kingdom

Marks and Spencer social media
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Jan 16, 2025
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