Shiekh Shoes’s earns a 1.5-star rating from 32 reviews, showing that the majority of footwear enthusiasts are dissatisfied with their purchases.
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Disappointing Experience with Shiekh Shoes: Delayed Order and Lack of Transparency
I ordered some shoes from Shiekh Shoes about a week ago. I was really excited to get them, but I haven't heard anything about my order since then. I called the store three times to check on the status of my order, but each time I talked to someone, they told me it was going to take longer than they originally said. First they said it would be 3 to 5 business days, then 5 to 7, and now it's 7 to 10. I'm starting to get frustrated because I don't know when I'm going to get my shoes.
When I asked them to check on the status of my order at the store, they told me that the shoes were never in stock to begin with. I can't believe they took my money without even having the shoes I ordered! I'm starting to wonder if this store is even legit. I'm worried that I won't even get my money back.
They told me that I won't get a confirmation on my refund for another 24 hours, but I don't know if I can trust that. They keep changing the amount of time it's going to take to process my order, so I don't know what to believe anymore. I'm really disappointed with my experience with Shiekh Shoes. I hope they can get their act together and start being more honest with their customers.
Shiekh Shoes Review: Disappointing Experience with Slow Shipping and Poor Customer Service
I recently made a purchase from Shiekh Shoes and unfortunately, my experience was not the best. I ordered a hoodie and it took a whopping 4 days for them to send it out. When it finally arrived, I was disappointed to find that it still had the security tag on it. I immediately emailed them to request an exchange and received a stock email response with their exchange policy. According to their policy, I would have to pay for the exchange.
Feeling frustrated, I decided to call their customer service. The representative I spoke to was friendly and helpful. They sent me a shipping label and assured me that my exchange would be sent out as soon as they received the item. I was relieved and thought everything was going to be okay.
I sent the hoodie back and waited for my exchange to arrive. However, after a week had passed, I still hadn't heard anything from them. I decided to send an email on a Tuesday to ask for an update. The response I received was snippy and unhelpful. They told me that they "should be able to get to it by the end of the week."
Another week passed and I still hadn't received my exchange. I was getting frustrated and decided to email them again. This time, I also left a voicemail asking for a refund. Unfortunately, I didn't receive a response from them.
At this point, I had had enough. I didn't want to pay scam artists for clothes that I didn't even have. I decided to call my bank and have the charges reversed. It's a shame that my experience with Shiekh Shoes was so negative. I had high hopes for them, but unfortunately, they let me down.
Great Site for Shoe Shopping with Helpful Descriptions and Good Quality
I like this site a lot. Only one time, I had a problem when they didn't have a particular item I wanted and they held my whole order until I contacted them. I had to contact them a few times to get it sorted out, but it wasn't too bad compared to other places. Now, when I order, I make sure to tell them in the "note to seller" section that if something is out of stock, please give me a refund for that item and send the rest of the order. That's fixed the problem for me.
They give really good descriptions of the products, including whether the shoes run big, small, or true to size. They also tell you how high the platform and heel are, which is super helpful. I haven't had any problems with the quality of the shoes or with shipping (it usually only takes 4 days). I'm a really happy customer and I'll keep coming back.
Mixed Experience with Shiekh Shoes: Confusion with Promotion and Lack of Customer Service Response
So, I was browsing through Shiekh Shoes website and I saw that they restocked some shoes that I've been eyeing for a while. I noticed that if I sign up, I can get free shipping for orders over $75. I quickly made an account and proceeded to place my order. However, I was surprised to see that the shipping fee was still there. I tried to go back to make sure I was logged in and that I read the promotion correctly. Unfortunately, some sizes were already sold out, so I had to quickly put in my order and pay for the shipping.
I thought of calling their customer service to clarify the promotion, but after waiting for 4-5 minutes, no one answered. They had an option to leave a voicemail, so I did and described why I called. However, it's been over 30 hours, and I still haven't received a call back from them.
Despite the lack of response from their customer service, I received an email notification that my order has been shipped. It's expected to arrive on September 2nd, so I'm hoping everything goes well. I'm also hoping to get my shipping fees back as promised.
Overall, my experience with Shiekh Shoes has been a bit frustrating due to the confusion with the promotion and the lack of response from their customer service. However, I'm still looking forward to receiving my order and trying out the shoes.
Terrible Company: Ignored My Requests, Took My Money, and Never Delivered My Order
This company is just terrible. They don't care about their customers at all. I tried to get help from them so many times, but they just ignored me. I called them a bunch of times and sent them a ton of emails, but they never did anything to fix my problem. It's like they don't even care about their customers. They're just terrible.
I ordered a bunch of shoes from their website for me and my friends. They took my money right away, but I never got my order. I started trying to contact them as soon as the month was over, because they said it would take at least a month for the order to arrive overseas. But they never did anything to help me. I asked for a refund, but they never gave me one. I filled out a claim, but they never responded. It's like they just decided to keep my money and not give me anything in return.
This has been a total nightmare. I've never had such a terrible experience with a company before. I'm so done with them. They're just the worst.
Shiekh Shoes Review: Dirty Merchandise and Poor Working Conditions
I gotta say, my family members had a real bad experience with Shiekh Shoes. They got a pair of shoes with two right feet or some dirty merchandise. That's just not right, you know? But I gotta tell you, I used to work there a couple of years ago as a "cleaner". That's the person who goes around with a cart of merchandise and checks if they're clean. If they're not, I had to clean them up and put them in a plastic bag and make a new box so they look all fresh and new. It was a part-time job, but they made us work like we were part-time with no benefits. And the supervisors were not leaders either. They would write you up so quick for a little mistake you did. And they would fire people after just a couple of weeks or maybe a month. That's just not right, you know?
They expected us workers to clean a whole cart of merchandise in just 10 minutes. But it all depends on what kind of merchandise you get. Some things are so dirty or the box is so ripped, you gotta take your time to actually clean it like they want you to and make a new box. But those supervisors, they only tried it once, okay? Once! And they said it took them 10 minutes. But they didn't do it every day like we had to, with so many messed up merchandise. No wonder they're getting sued!
I mean, I'm not saying don't shop there. But just be careful, you know? Check your merchandise before you leave the store. And if you do have a problem, don't be afraid to speak up. They need to know that they can't treat their workers like that and get away with it.
Shiekh Shoes Online Review: Great Shoes, Disappointing In-Store Experience
I recently decided to give Shiekh Shoes a try and ordered a couple of pairs online from their website, shiekhshoes.com. I have to say, I was a bit hesitant at first because of my previous experiences with their in-store personnel. Every time I go to my local Shiekh Shoes store, the staff always seem annoyed and disinterested in helping customers. The last time I walked in, the girl that was there had an apathetic expression and didn't even bother to say hello. I waited a few minutes to see if she would offer assistance at all since I was the only customer. But nope, she didn't even acknowledge my presence. So I left feeling disappointed and frustrated.
That's why I decided to try ordering online instead. And while the experience wasn't exactly personal, it was definitely more convenient. I ordered two pairs of shoes on May 11th, but I never received a confirmation email, shipping notice, or tracking number. All I got was a PayPal payment authorization. I was a bit worried that my order might have gotten lost in transit, but I received my shoes 11 days later. It would have been nice to know when I could expect my order, but I was just happy to finally receive it.
The shoes themselves were great. They looked and felt amazing. The website advises customers to order a half size up, and I agree. I ordered one pair in my true size and the other half a size larger, and the latter fit perfectly while the former was a bit snug. The shoes looked just like they did in the pictures, and the quality was top-notch. They were also packed well, so they arrived in perfect condition.
Overall, I was pleased with my experience with Shiekh Shoes. The website had awesome prices and a good selection in my size. While the ordering process wasn't as personal as I would have liked, the shoes themselves were worth it. I would definitely consider ordering from them again in the future.
Shiekh Shoes: Terrible Customer Service and Mistakes on Exchanges
So, I got these boots from Shiekh Shoes as a gift, but they were too small for me. I talked to one of their reps and she said I'd get the right size in 7 to 10 days. She even put it in their computer system. I sent the boots back the next day with the right form and waited. And waited. And waited. After almost a month, I called them up and they said they didn't exchange the boots, but refunded the money. They had the right size in stock, they just didn't read the form they told me to fill out. I was so mad. I waited so long for the boots, and they made a dumb mistake, didn't even call me, and then just said sorry instead of fixing it. They don't care about their customers at all.
I wouldn't buy from Shiekh Shoes again. There are so many other shoe companies out there that are better. I should have read their customer service page before I bought from them. It's so funny. They try to explain why they have bad reviews on other sites, but it just makes them look worse. Here's what they say:
"Shiekh Shoes Reviews. Not all reviews you read about Shiekh Shoes on other websites are accurate. Many of these web sites only post negative reviews and then demand a monthly fee to rebut or respond to them. Are we perfect no? We realize there are a number of areas we need to improve upon."
Don't make the same mistake I did.
Terrible Online Shoe Shopping Experience with Shiek Shoes: Delayed Shipping, Poor Customer Service, and Out of Stock Items
This company is the worst I've ever dealt with. I bought over $100 worth of shoes from them and it's been 35+ days and still no shoes. I contacted local stores near me and they tried to help, but the online aspect is different than the Shiek stores. I ordered my shoes and 4 days later got an email saying they had to be shipped from a store to the warehouse because they didn't have any in stock there. (This was the first sign that I was in for a rude awakening since I read multiple reviews that this happened to multiple people before I ordered these shoes) I then right away emailed support asking what was going on. They responded with a robot automated response copying and pasting the original email I got. I then patiently waited for the time to pass when they would be "in stock." The time came and no one reached out to me. I called the store near me and the girl that answered said that she couldn't even find my order number anymore. I then emailed the support and found out that there was a delay and they didn't have "any answers yet." Then today, 35 days later I asked where my shoes were for the 5th time and got an email stating "your shoes you ordered are out of stock and we won't be getting anymore. We're issuing you a refund." Like... ok? You could have just told me that over a month ago and given me my money back. I am now hoping that I actually get this $ back and don't have to deal with the same disgusting customer service ever again in my life. It is pretty bad when the store associates of the same company talks so badly of the website representatives/way the business is ran. Do not use this store to buy shoes online. I would recommend going in store if possible and if not I would rather wear no shoes for the rest of my life then go through that again.
Shiekh Shoes Complaints 23
Shiekhshoes.com Review: Decent Track Pants, But Poor Quality Tee Shirt and Disappointing Wash Results
I recently made a purchase on shiekhshoes.com and I have to say, I was pretty satisfied with my track pants. They cost me $40, which is a fair price for a decent pair of pants. However, I did have a bit of trouble with the drawstring. It was a whopping 50 inches long, which was way too much for me. I had to triple knot it and tuck it in just to make it work. But hey, that's a minor issue.
After wearing the pants once, I decided to wash them. The tag in the back said not to dry clean them, so I followed the instructions and washed them in cold water. But when I took them out of the dryer, they were completely destroyed. They looked like I had been wearing them for over 10 years! I was so disappointed and frustrated. I mean, come on, I spent $40 on these pants and they couldn't even survive one wash. What a waste of money.
To make matters worse, I also bought a Jordan printed tee shirt for $40. I didn't even pay attention to the price, I just assumed it would be worth it. But boy, was I wrong. The shirt was straight up trash. It was poorly made and looked like it was going to fall apart any minute. I was so disappointed and angry that I wasted my money on this garbage.
Overall, I would not recommend shiekhshoes.com. While my track pants were decent, the fact that they fell apart after one wash is unacceptable. And the Jordan tee shirt was just a complete waste of money. Save yourself the trouble and shop somewhere else.
Disappointing Experience with Shiekh Shoes: No Stock, No Updates, No Refund
So, I was lucky enough to win a pair of shoes on raffles from Shiekh Shoes (shiekhshoes.com). I was super excited to get my hands on the Jordan 5s UNC, which cost me $259.63. However, after a week of waiting, I still hadn't received any updates on when my shoes would be shipped. I decided to give them a call to see what was going on, and to my disappointment, the agent informed me that my size wasn't available. I was so frustrated! Why did they take my money if they didn't have my size in stock?
I've never had to deal with this kind of issue with other famous shoe stores like NILE, shoe palace, or JDs. It's really disappointing to see how Shiekh Shoes is treating their customers. I mean, if this is how they're going to do business, they might as well shut down their store. I've seen too many bad reviews about them online, and now I can see why.
All I want now is my refund. I hope they can process it quickly so I can move on from this experience. It's a shame because I was really looking forward to getting those shoes, but I guess it wasn't meant to be.
Disappointing Experience with Shiekh Shoes: Wrong Size and Poor Customer Service
I had a pretty bad experience with Shiekh Shoes. I ordered a pair of shoes, but when they arrived, they were a size too big! I was pretty disappointed that they didn't even bother to let me know that they didn't have my size and just sent the next size up. To make matters worse, the box that the shoes came in was in really bad shape, which made me think that the shoes had been worn before.
I decided to call the company to see if they could help me out. I asked if they could send me a pre-paid postage label so that I wouldn't have to pay for their mistake. But instead of helping me out, they told me that I needed to take a picture of the box and the shoes in order to get a return label. I mean, seriously, what the heck?! That just seems like a lot of unnecessary hassle.
It's frustrating when companies don't seem to care about their customers. It's no wonder that sites like Amazon are taking over the ecommerce world. If you can't do business properly, then maybe it's time to get out of the game altogether.
Is Shiekh Shoes Legit?
Shiekh Shoes earns a trustworthiness rating of 76%
Reliable, but always remember to protect your data.
We found clear and detailed contact information for Shiekh Shoes. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Shiekh Shoes has received 3 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Shiekhshoes.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Shiekhshoes.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Shiekhshoes.com you are considering visiting, which is associated with Shiekh Shoes, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Shiekhshoes.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- Shiekh Shoes's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 8% of 9 complaints being resolved.
- Shiekhshoes.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The shiekhshoes.com may offer a niche product or service that is only of interest to a smaller audience.
- The website associated with Shiekh Shoes sells gift cards, but it's important to be cautious when making a purchase. Verify the gift card's value and expiration date, check for customer service contact information, and use a trusted payment method.
- We conducted a search on social media and found several negative reviews related to Shiekh Shoes. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Terrible Quality and Scam Tactics: My Experience with Shiekh Shoes
This company is absolutely terrible! I would not recommend ordering from them at all. I recently received a pair of shoes from them and was shocked to find that they had clearly been worn before. The bottom of the shoes were absolutely filthy, as if someone had been wearing them for a really long time. To make matters worse, some of the pieces off the top of the shoe were missing! How did the packing department miss this?! It's absolutely ridiculous.
In addition to the poor quality of the shoes, I also suspect that they are made in China and sold for a much higher price than they are worth. It's clear that Shiekh Shoes is just trying to scam people out of their hard-earned money. I would highly recommend that you save your money and shop at reputable stores instead. Don't be fooled by the fact that they have retail locations - they are just trying to make a quick buck off of unsuspecting customers.
Disappointing Experience with Shiekh Shoes: Order Canceled After Waiting for Days
So, I was looking for a new pair of sneakers and decided to check out shiekhshoes.com. I found a pair that I really liked and placed my order. I was excited to receive them and eagerly awaited their arrival.
After about 3 or 4 days, I received an email from the company saying that they didn't have the sneakers in stock and that they were on back order. I was a bit disappointed, but I figured I could wait a little longer.
After another 3 days, I decided to call and see if there was any update on my order. The customer service representative told me that the sneakers were being delivered to the warehouse that day and that they would be sent out either immediately or the next day. I was relieved to hear this and thanked the representative for their help.
However, later that evening, I received another email from the company saying that my order had been canceled because the sneakers were no longer in stock in my size. I was frustrated and disappointed. I couldn't believe that after all that waiting, my order had been canceled.
To make matters worse, when I asked if they could give me priority shipping for all my waiting and trouble, I was told no. I couldn't believe it. The customer service employees were not helpful at all and seemed to be lying to me.
Overall, my experience with shiekhshoes.com was extremely unorganized and frustrating. I would not recommend this company to anyone.
Shiekh Shoes Review: Affordable Prices, But Shipping Costs Are a Scam
Shiekh Shoes is a website that sells shoes at a really good price. The shoes are affordable and cheap, which is great for people who are on a budget. However, the shipping is really expensive and ridiculous. They say that they offer free shipping for orders over a certain amount, but when you go to checkout, you have to pay for shipping no matter how much you spend.
I was really disappointed with this website and I will never buy shoes from here again. There are other websites that offer free shipping if you spend over a certain amount, and they are much better than Shiekh Shoes. I don't want to mention any names, but there are three really excellent online shoe sites that I would recommend instead.
Shiekhshoes.com is a bunch of con artists who are only interested in making money. They are greedy and don't care about their customers. I will never buy from here again and I am telling everyone I know, even strangers on the street. Don't waste your time or money on this website.
Poor Customer Service at Shiekh Shoes: Employee Misinformation and Rude Behavior
I went to Shiekh Shoes (shiekhshoes.com) to exchange a pair of shoes I bought for my son. Unfortunately, they didn't have the size I needed. I asked for a return, but DJ, who runs the store, told me they had met their max for the day and I should come back tomorrow. I was confused and asked if I could still purchase or exchange, but he said no returns. I called another store and found out that wasn't true.
I went back to the store to get DJ's name, but he was rude and told me to back up out his store. I was disappointed with the service and felt like they could do better when hiring people to work for their company. Shiekh Shoes should train their employees better and make sure they provide good customer service.
Disappointing Experience with Shiekh Shoes: Cancelled Order and Poor Customer Service
I ain't gonna shop at Shiekh Shoes no more. I ordered the new Jordan 11s platinum tint on 10/27 and two days later, on 10/29, they told me they messed up and had to cancel my order. I was so bummed out 'cause I really wanted those shoes. I shoulda just gone to Nike.com instead. When I called customer service, all they could say was sorry for the inconvenience. Like, seriously? I had to wait all weekend with $233 on hold just to get my money back. And then they offered me a measly $15 coupon code. What am I supposed to do with that? I wanted my Jordans, but now they're sold out in my size. Thanks a lot, Shieks. I'm never buying from them again. I'll just stick to Nike or Footlocker from now on.
Disappointing Experience with ShiekShoes: Delayed Delivery and Poor Customer Service
I bought a pair of boots from ShiekShoes and I was really excited to get them. But when I checked the tracking number, it said that the package had been delivered already. I was confused because I didn't see any package at my doorstep. I called UPS and they confirmed that the package was delivered to my address. I was really upset because I didn't know what to do next.
I decided to contact ShiekShoes and they told me that they would need to open a claim with UPS. They said that it would take 8 business days to resolve the issue. I was disappointed because I wanted my boots as soon as possible. I waited patiently for 12 business days and I didn't hear anything from ShiekShoes. I decided to follow up with them and I sent them two emails and I called them on the phone. Finally, they got back to me and they told me that they would need to reopen the claim with UPS. They said that it would take another 8 business days to resolve the issue.
At this point, I was really frustrated because it had been a month and a half since I ordered the boots. They were supposed to be delivered a month ago. I still haven't received my shoes or my money back. I don't expect either to happen based on my current experience with their customer service. I am really disappointed with ShiekShoes and I don't think I will be ordering from them again.
Disappointing Experience with Shiekh Shoes: Defective Products and Missing Item
I've been a loyal customer of Shiekh Shoes for more than a decade now. I've always been satisfied with their products and services. However, my recent experience with them has been quite disappointing. I received a pair of shoes that were defective. I contacted their customer service and they asked me to return the shoes. They did send me a new pair, but unfortunately, they were also defective. I'm not sure what to do now.
On top of that, I ordered two pairs of shoes along with a hat. When I received the package, the hat was missing. I contacted their customer service again, but they kept giving me the run-around about UPS. The package was not tampered with, and it was clear that the hat would not have fit in the package anyway. I'm extremely frustrated with this situation, and I've decided to file a claim with PayPal.
It's a shame because I used to love Shiekh Shoes so much. But after this experience, I don't think I'll ever order from them again. It's just ridiculous.
Incorrect order.
On Saturday January 14th I went to buy the Air Jordans 1 Retro H at store #118 at the Southcenter mall in Tukwila, WA. I was assisted by Ana and apparently everything went fine until I got home, I live 2 hours away from the mall. I open my shoes just to see that I got two left shoes, I try calling the store and nobody would answer, finally when someone answer the next day the guy whom I didn’t get the name, he told me that I had to go back to the store or go to a different store to exchange. I cannot drive 2 hours (there is no stores close to me) and I explained that to him and ask if I could get a shipping label instead but he say they weren’t printing shipping labels at this moment. I do need this issue to be fix and I’ve call customer service and they said they can’t do anything since it was in store purchase. Can anyone help around here? This was not my fault and the least you could do is provide a shipping label and send me my correct shoes.
Desired outcome: I would like to send these back and get my correct shoes.
Refund
On 4/27/22 at 04:05pm my daughter an I went into the location 2550 somersville rd #65 Antioch,ca 94509. Ms. Ramya assisted us in buying the air Jordan 1 high gold/ light bordeaux- white in a size 7y and 6 1/2y. I was told that you can get a sandal for $5 for each shoe purchased. For some add reason the sales person rung up each shoe with the wrong sandle. I went to the same location to return my Jordan size 7y because it was to big an I also brung my sandal back as well. I was under the impression that my sandal an Jordan were rung up together but they were not. On 5/21/22 at 2:40pm i retuned both shoes but did not receive my full credit back. The manager kept insisting that is was due to the discounted sandal I received but I returned it as well so I should get full credit back. My daughter kept her sandal and Jordan so in that case my return was not processed correctly. The manger was not helpful an did not want to give me my full refund back stating he didn’t want to have his draw short for the day. Can someone please help. Tina Taylor [protected]
Desired outcome: I need my full refund an apology. Also educate the managers on duty on how to treat customers. Also to own up to their employees messing up when they make a mistake an do whatever it takes to fix it an help the customer.
app raffle
The app clearly tells you "not a winner", what happens when you get a winner though? Oh the app won't even let me confirm the win! Just says pending days after all the others have said not a winner... your app and raffle system is a joke ! Why can't you fix your app? Or at least let someone win the shoe when they are picked and your app won't even let the winner confirm anything!
worst customer service
I was told by an associate in the San Bernardino store if I applied for a subscription I would get 20 dollars off but what he didn't say is they were going to deduct those 20 dollars later and every month charge me 35 dollars. At first he said they wouldn't charge my card unless I authorized it. Ones I saw they were going to charge me monthly I called customer service and they said they would call me back to help me. They never called me back so I called again and she said the same thing ones again no phone call back. I have received the worst customer service experience. It's been a week and noone has called me back.
don't buy from shiekhshoes! they cancelled my order and refund process is taking way too long
Bought a pair of boots from www.shiekhshoes.com and after I paid I didn't receive any confirmation. 5 days later I contacted their support to ask about the status of my order and they said that my order was shipped and promised to provide me with all the necessary confirmations.
Few days later I received a notification stating that my order got cancelled and was returned to the warehouse. I contacted ShiekhShoes and they said that refund was already processed. That was over a month ago and I did not receive my money yet.
Last time I contacted them they said that I have to be more patient.
Don't buy from ShiekhShoes!
Scam
I have ordered a pair of boots from www.shiekhshoes.com website and did not receive them. I tried to contact ShiekhShoes myself but they did not reply. They finally replied two weeks later and said that they cancelled my order because my boots were no longer in stock. They said that I'l be getting a refund within a couple of days, but even one week of waiting there was no sign of my money! I would not recommend this company to anyone, because they are not reliable and they are true scam! I want my money back!
Did not receive my order
I have purchased a pair of shoes from www.shiekhshoes.com. I paid for my order and they sent me all the confirmations and even a tracking number. About three weeks later I received a notification from Shiekh Shoes stating that my shoes were delivered. But I did not receive anything and that was strange! I contacted Shiekh Shoes and told them that I got a message but did not receive my order. They asked me to check again.
Later I found out that they messed everything up and that my order was sent to the wrong address. Never received my shoes or my refund.
Their shipping wasn't for free
People, be careful with the company www.shiekhshoes.com. I have purchased boots from them and it was mentioned that the delivery was for free for the orders over $50. I proceeded to pay and was sure that the order would be for free, because my boots cost about $70. But when I paid, I noticed that there was no free shipping and I must pay. They are artists and don’t trust to their speeches and info on the website.
Poor Service Receiv ed
I went to their website to purchase goods, after browsing there were shoes that appear reasonable on the website so I look for my size and put them in my shopping cart to purchase. There was no indication on site that the shoes would not have been available, therefore I went ahead and charged my credit card for the total cost including shipping cost. I got this in my mail immediately after the purchase was made "Your Order has been confirmed. Order Number: 674456 thank you for shopping at Shiekh Shoes. We received your order on 1/5/2013" To my surprise I received another email stated and I quote "one of the items, you requested was rejected by quality control. When they discovered the merchandise in the box did not match the item ordered. We also checked our stores and SKU# 86903 (Size 9.5) is sold out in our chain. We are currently waiting for other item(s) to arrive in our warehouse to fulfill your order." One would think that if they are selling a product, they would ensure it is in stock before collecting. Once the card is charge there is a fee from my bank associated with the charge, i was upset and told them how I felt. I went back on site and looked could find any for the price I had paid that suits me, however I choose one that cost a little more and told them. I got another email that states another one of the product I purchase was also not in stock, that got me more upset, so I wrote to them explained that I shouldn't be the one to inconvenience they ensure that i am a satisfied customer. That went to fall ears because the response i got back was that I should choose shoes same price or they can shipped my goods less what they don't have in stock until they do. I didn't agree so i went and choose two different pairs of shoes that cost $7 more and updated my payment method with a different card and informed them to take the difference from it. After giving then the approval to deduct the updated card and I still got email about wanting approval to deduct from the old card the amount that I knew wasn't on it.
The order # is 674456 and it was placed on the 5th of January 2013 and up to the 28th January 2013 I didn't get my goods, I got frustrated and told them if they cant deduct it from the updated credit card, please refund me. They were very quick to prepare the refund without seeing how best they can rectify the situation and make me a happy customer, after all that i went through. I demand compensation for my inconvenience and my lost of time.
Thanks
Veronica Ellis
I ordered and paid for shoes in November of 2011, today is the 12th of March 2012 and I still haven't gotten my order or gotten a refund.
Order Date Shipping Status Order Total Order Status
463284 11/18/2011 7:59:59 AM Not Yet Shipped $67.67 Processing
Bad Customer Service
Have item available online but when you order they have item on back order and fail to inform customers.
Company fails to keep customer informed about order although they took payment from customer.
Due to poor customer service and extremely long shipment period this will be my first and last time ordering from this company!
The complaint has been investigated and resolved to the customer’s satisfaction.
About Shiekh Shoes
One of the things that sets Shiekh Shoes apart from other online retailers is its extensive selection of shoes. From casual sneakers to dress shoes, the company offers a wide range of styles to suit every taste and occasion. Whether you're looking for something comfortable to wear around the house or a stylish pair of shoes for a night out, you're sure to find something that fits your needs at Shiekh Shoes.
In addition to its impressive selection of shoes, Shiekh Shoes also offers a variety of accessories to complement your footwear. From socks and hats to bags and sunglasses, the company has everything you need to complete your look. And with a commitment to quality, you can be sure that every item you purchase from Shiekh Shoes will be made to last.
Another thing that sets Shiekh Shoes apart from other online retailers is its commitment to customer service. The company offers free shipping on all orders over $75, and its customer service team is available to answer any questions you may have about your purchase. Whether you need help selecting the right size or have a question about a particular product, the team at Shiekh Shoes is always happy to help.
Overall, Shiekh Shoes is a great choice for anyone looking for high-quality, stylish footwear at an affordable price. With a wide selection of shoes and accessories, a commitment to quality, and excellent customer service, it's easy to see why so many people choose Shiekh Shoes for all their footwear needs.
Overview of Shiekh Shoes complaint handling
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Shiekh Shoes Contacts
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Shiekh Shoes phone numbers+1 (888) 574-4354+1 (888) 574-4354Click up if you have successfully reached Shiekh Shoes by calling +1 (888) 574-4354 phone number 0 0 users reported that they have successfully reached Shiekh Shoes by calling +1 (888) 574-4354 phone number Click down if you have unsuccessfully reached Shiekh Shoes by calling +1 (888) 574-4354 phone number 0 0 users reported that they have UNsuccessfully reached Shiekh Shoes by calling +1 (888) 574-4354 phone number+1 (909) 230-6620+1 (909) 230-6620Click up if you have successfully reached Shiekh Shoes by calling +1 (909) 230-6620 phone number 0 0 users reported that they have successfully reached Shiekh Shoes by calling +1 (909) 230-6620 phone number Click down if you have unsuccessfully reached Shiekh Shoes by calling +1 (909) 230-6620 phone number 0 0 users reported that they have UNsuccessfully reached Shiekh Shoes by calling +1 (909) 230-6620 phone number
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Shiekh Shoes emailscustomercare@shiekhshoes.com100%Confidence score: 100%Support
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Shiekh Shoes address1777 S. Vintage Avenue, Ontario, California, 91761, United States
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Shiekh Shoes social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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