Mashable’s earns a 2.3-star rating from 5 reviews and 10 complaints, showing that the majority of readers are somewhat dissatisfied with content and user experience.
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You will get a huge collection technical software and
You will get a huge collection technical software and application...
It was really helpful for me... Wish you will get help too..
The number 1 spot for Social Media updates and news
The number 1 spot for Social Media updates and news. You shouldn't go to just one place but this should be on your favorites. Love this site to peices.
Very helpful tool for professionals involved in the
Very helpful tool for professionals involved in the technology industry and social media marketing to learn all about the most recent updates in all communities and gadgets. Also great for geeks like me!
While no place should be the only place one goes to
While no place should be the only place one goes to, or subscribes to, for information on the rapidly spinning social media scene that is changing our lives, mashable is at the top of my heap of places to start. My only complaint: I spend too much time reading what they post.
Mashable has given me reason to wake up in the morning
Mashable has given me reason to wake up in the morning. Perfect amount of high quality information available to you through nearly any imaginable notification means. Follow mashable on twitter, facebook, google reader, or get some rss feeds to your email account. Good job team!
Mashable Complaints 10
Disappointing Experience with Mashable's Shipping Process: Customer Service Lacked Accountability
As a recent customer of Mashable, I must agree that my experience was not a positive one. I ordered a product nearly a month ago and it seems to have been stuck in its country of origin ever since. When I reached out to their customer service team in hopes of finding some answers, I was met with deflection and an unwillingness to take responsibility for the delays in shipping.
It's disappointing to see a company shirk their responsibilities and essentially leave their customers high and dry. If I had known that this could be a potential issue, I would have thought twice before placing my order. While I understand that shipping delays are sometimes out of a company's control, it's important to take ownership of the situation and provide some level of support for the customer.
Going forward, I hope that Mashable takes the necessary steps to ensure that this type of experience doesn't happen to other customers. In the meantime, I would caution others against placing orders with this company until they can guarantee a reliable and timely delivery process.
Mashable's Practices: Borderline Fraudulent and Unsatisfactory Experience
I recently had the misfortune of engaging with Mashable, and I must admit, it was an experience that was less than satisfactory. Firstly, I found that many of the products and services they advertised failed to deliver as promised, leaving me with nothing but disappointment and a sense of having been misled.
To make matters worse, when I attempted to resolve these issues with their customer service team, I was met with an unacceptable wait time of two to three weeks. As you can imagine, this is an unreasonable period, as any warranty or guarantee would typically expire by this time.
While their representatives were not necessarily rude per se, their flamboyant and over-the-top attitude was almost too much to handle, especially when they were informing me of the poor outcome that would come of my query.
All in all, I feel that Mashable's practices are borderline fraudulent and would never recommend them. My overall experience was so atrocious that I genuinely regret even giving them one star. To be honest, I wish I could give them zero stars, as that's the kind of experience that I had with them.
Warning: Terrible Experience with Mashable - Avoid at All Costs!
I am absolutely astounded by the terrible experience I've had with Mashable. I placed an order with them over five months ago, and to this day, I have yet to receive my product. Even worse, despite numerous requests for a refund, the company has flatly refused to issue one. In fact, they seem to be actively avoiding any attempts to rectify the situation and continue to provide me with fake shipping information.
To make matters worse, I've noticed that other customers have had similar experiences. It seems that Mashable has a pattern of overpromising and underdelivering, taking money from unsuspecting customers and then failing to fulfill their end of the bargain. It's not just the lack of follow-through that's disappointing, it's their callous attitude towards customer satisfaction that really makes me angry.
To add insult to injury, the company has repeatedly closed my complaints without resolution. It's like they don't even care about providing a quality service. It's been a truly frustrating and maddening experience dealing with them, one that has left me feeling completely ripped off and deceived.
I must say that my level of disappointment in Mashable keeps rising. There's no question that the way they treat their customers is unacceptable and quite frankly, unethical. I've even reported the company to the Feds for their shady practice. No customer should have to endure this type of treatment. In the end, I can't recommend Mashable to anyone, and I implore you to avoid them at all costs.
Is Mashable Legit?
Mashable earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Mashable. The company provides a physical address, phone number, and 2 emails, as well as 6 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Mashable has received 5 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Mashable.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Mashable.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Mashable.com you are considering visiting, which is associated with Mashable, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
The domain associated with Mashable is registered with a high-end registrar, which can be an indicator of the company's commitment to maintaining a secure and reputable online presence.
Mashable's website appears to be focused on art and entertainment. While this can be a great source for finding creative inspiration, it's important to verify the legitimacy of the site and its content before investing time or money. However, it's important to take the time to research the site and verify its legitimacy before making any purchases or investments.
Mashable website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
However ComplaintsBoard has detected that:
- While Mashable has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- We conducted a search on social media and found several negative reviews related to Mashable. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Mashable Review: Beware of Fraudulent Product Advertising and Lack of Refunds
I had a completely disappointing experience with Mashable, and I feel it is necessary to share my experience. I came across their site while searching for reviews on various products, including Sonic Toothbrushes. I was pleased with the layout and their overall presentation, which gave me a sense of trustworthiness. Unfortunately, that was all just a facade.
I found a product that I was interested in, the "Platinum Sonic Toothbrush," which was marketed as being a high-end product that could compete with popular brands such as Phillips. I was excited to purchase it, as I was in the market for a new Sonic Toothbrush. However, after using it for just a few days, I realized that the product was not as advertised. It was nowhere near the quality of a Phillips Sonic Toothbrush, and in fact, it started to malfunction after just a few uses.
Feeling completely scammed, I immediately tried to return the toothbrush, but unfortunately, there are no refunds or returns offered by Mashable. I couldn't believe it. This was a completely fraudulent shopping site that had taken my money without providing the advertised product. I felt cheated, and I don't want anyone else to fall into the same trap.
My advice to anyone considering purchasing a product advertised by Mashable is to take the time to research the product thoroughly. Don't fall for the flashy marketing and attractive presentation. Unfortunately, Mashable does not provide enough information about the products they advertise, which makes it difficult to know exactly what you are buying. If you're considering purchasing a product from Mashable, do so with caution and be wary of the risks involved.
Disappointing Online Shopping Experience with Mashable: Don't Buy Until They Fix Their Shipping and Customer Service
Mashable is a website that offers a plethora of different products that can easily be purchased online. However, if you're looking to buy something and actually receive it, then you might want to think twice before using this site. Unfortunately, I had one of the worst online shopping experiences of my life on this platform.
I decided to purchase a meridian trimmer and was expecting it within two weeks. However, as I began to track my package, I realized that it had been shipped to a completely different location. This error was definitely not something I had anticipated happening, and I was incredibly frustrated. I quickly reached out to customer service via email in hopes of resolving this issue. To my surprise, it took three days for me to receive a reply. While the customer service agent responded, I felt dissatisfied with the lack of urgency and willingness to help. They simply told me that they were "working on it" and left it at that.
After a month of waiting, I still had no product in hand, no replies from customer service, and no way of contacting anyone by phone. I was extremely disappointed, and to make matters worse, I couldn't even retrieve my money back. I had spent $70, and it felt like my money had disappeared into thin air.
In conclusion, my experience with Mashable was disappointing and frustrating. I would strongly caution others who are looking to purchase something from this website. Unless they can guarantee that their product will be shipped to the correct location and that their customer service agents will provide a better response time and quality of service to address issues, it is best to avoid shopping with them.
Mashable online store: a scam or just terrible customer service?
I had a really disappointing experience with the online store Mashable. I placed an order for a device that I was really excited to receive, but after a month went by without receiving any updates, I realized something was wrong. I tried contacting customer service to inquire about the status of my order and was initially given shipping information. However, things quickly went downhill from there.
It became clear that my order was a scam and I was dealing with a fraudulent business. Despite requesting a cancellation and refund, I was repeatedly told to "hold on." As the weeks went by, I felt increasingly frustrated and powerless. Finally, after five weeks of waiting, my order was shipped. However, by that point I was feeling extremely skeptical and wary.
To add insult to injury, when I raised my concerns with Mashable's customer service team, they directed me to read their terms and conditions. This felt like a cheap and evasive response, especially since I had already been experiencing significant delays and issues with my order. All in all, I wouldn't recommend this "store" to anyone, and caution anyone considering making a purchase from Mashable to proceed with caution. Unfortunately, it seems like this business is really just a scam, and anyone who spends money there is likely to be disappointed.
Mashable Review: Disappointing lack of transparency and accountability. Beware before purchasing
As a consumer, I recently had a less than satisfactory experience with Mashable, and feel compelled to share my thoughts about my ordeal. Let me preface this review by saying that I am highly disappointed by the lack of transparency and accountability exhibited by this brand.
First and foremost, I was sold a product that failed to deliver on its promises. Despite reaching out to customer service and providing countless details about my issue, I was met with indifference and unhelpfulness.
To add insult to injury, Mashable refused to offer a refund for an item that was essentially a non-starter. I was left feeling like I had been robbed, and as if my concerns were not being taken seriously.
Furthermore, I was frustrated to discover that the product I had purchased was only designed to work on a desktop computer. As someone who primarily uses their mobile phone to access websites and online resources, this aspect of the product was wholly irrelevant and misleading.
As someone who values transparency and honesty when it comes to online transactions, I can say without reservation that I will never be doing business with Mashable again. I believe it is important to share my negative experience with others in order to shed light on what I feel is a decidedly unscrupulous model of doing business.
In closing, I would advise potential customers to exercise great caution when considering purchasing from Mashable. As my unfortunate experience has shown, you may be left with little recourse if things don't go as planned.
Caution: My Disappointing Experience with Mashable's Customer Service and Return Policy
I had a less than ideal experience with Mashable and wanted to relay my experience cautioning anyone else considering making a purchase through their site. While the website may seem appealing and their products enticing, my recent transaction left me with a sour taste in my mouth.
First and foremost, I made the mistake of ordering two floor lamps from Mashable that did not fulfill their intended purpose. Knowing that it was unlikely that I would receive a full refund, I sent them an email outlining my concerns and asking about the possibility of a return. Much to my dismay, I received a reply within a minute informing me that my order was past the 14-day return window and they wouldn't be able to process it.
What made this situation even worse was the fact that the initial response failed to acknowledge that there was a delay in shipping, which pushed the lamps arrival beyond the allotted return timeframe. While it may have been a simple mistake, it still left me with two lamps I can't use.
In short, I caution anyone considering purchasing anything from Mashable to be aware of their return policy and to fully understand the shipping timeline before making a purchase. It is not worth being stuck with items you can't use and experiencing frustration with the customer service process. I will not be shopping with them in the future.
Beware of Mashable: A cautionary tale of a customer scammed out of $35
When I decided to give Mashable a try, it seemed like a great idea. They were offering a product that I was really excited about, and I eagerly placed my order. However, as days turned to weeks, I started to grow concerned. I hadn't received my package yet, and there was no sign of it on the horizon.
I decided to reach out to the company to see if I could get any information. That's when I realized that I had never received a confirmation or tracking number from them. It was like they had taken my money and disappeared into thin air.
The disappointment quickly turned into anger when I started reading other reviews that echoed my experience. I had been scammed, plain and simple. It was frustrating to think that this company was still able to operate without any consequences.
Looking back on the situation, it was clear that I should have done more research before ordering. There were warning signs that I should have paid attention to, like the lack of a customer service phone number or physical address.
It's a shame that there are companies out there like Mashable who are willing to take advantage of people. My $35 loss may not seem like much, but it's the principle of the matter that really stings. I hope that others will read this review and think twice before ordering from this company.
Mashable Shop Review: Failed Delivery & Poor Customer Service
As a consumer myself, I understand the importance of receiving the products that we have purchased online, and in a timely manner. However, when I read this review about Mashable (mashable.com), I can't help but feel disappointed for the customer who had a less than satisfactory experience with this company.
The reviewer had ordered 6 items from this site, but unfortunately only received 2 of them, which is definitely a cause for concern. The reviewer had mentioned that this could have just been a stroke of bad luck on their part. However, things took a turn for the worse when the reviewer claimed that Mashable Shop did not deliver on their promise of having good customer service; which should always be a top priority for any company.
To make matters worse, the reviewer noted that their mail was on hold for a week, which implies that the delivery of the missing items couldn't have taken place, despite what the company claimed. This raises serious questions about the integrity and credibility of Mashable as an entity, and I can see how this would cause frustration and disappointment in any customer.
It is concerning to hear that the reviewer was unable to get a refund or a resend of the lost or not delivered items, indicating further problems with customer support and satisfaction. When it comes to online shopping, trust and reliability are paramount, and unfortunately, based on the experience of this frustrated individual, it seems that Mashable has not lived up to these standards.
In summary, I must say that this review sounds like a warning for any potential future customers who may be considering purchasing from this site. To the reviewer's credit, they have been honest and forthcoming about their experience, and I believe that potential customers should take heed of their warning and do their research before committing to a purchase with Mashable. In conclusion, in light of everything mentioned in this review, it's safe to say that I would think twice before ordering from this company.
Overview of Mashable complaint handling
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Mashable Contacts
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Mashable phone numbers+1 (877) 266-6263+1 (877) 266-6263Click up if you have successfully reached Mashable by calling +1 (877) 266-6263 phone number 0 0 users reported that they have successfully reached Mashable by calling +1 (877) 266-6263 phone number Click down if you have unsuccessfully reached Mashable by calling +1 (877) 266-6263 phone number 0 0 users reported that they have UNsuccessfully reached Mashable by calling +1 (877) 266-6263 phone number
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Mashable emailseditors@mashable.com100%Confidence score: 100%press@mashable.com100%Confidence score: 100%news@...100%Confidence score: 100%News Submissions (news@...)advertising@...100%Confidence score: 100%Advertising and Sponsorship Opportunities (advertising@...)support@...100%Confidence score: 100%Customer Support, Feedback, and Suggestions (support@...)events@...100%Confidence score: 100%Events and Calendar (events@...)bizdev@...100%Confidence score: 100%Business Inquiries and Partnerships (bizdev@...)brand_licensing@ziffdavis.com100%Confidence score: 100%Licensing and Reuse of Contentpress@...100%Confidence score: 100%Press Inquiries (press@...)contact@...100%Confidence score: 100%Other Inquiries (contact@...)tim.marcin@mashable.com99%Confidence score: 99%chase.dibenedetto@mashable.com99%Confidence score: 99%haley.henschel@mashable.com99%Confidence score: 99%anna.iovine@mashable.com99%Confidence score: 99%mkaufman@mashable.com99%Confidence score: 99%jae.thomas@mashable.com98%Confidence score: 98%elena.cavender@mashable.com98%Confidence score: 98%
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Mashable address114 5th Avenue, 15th Floor, New York, New York, 10011, United States
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Mashable social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 16, 2025
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