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As a member they can't get you in when it is convienent for the customer. When you try to cancel due to their failure to be able to schedule you they tell you need a doctor's note to cancel. Didn't need a doctor's note to join. Also was verbally abused by Celeste who works at the Harborview location in Suffolk VA. She was a not very good a customer relations. This whole facility needs to be shut down.
Message Envy is a scam.
Claimed loss: Have 6 hours I can't find time to complete with my schedule - my schedule was changed last time twice.
Desired outcome: Cancel my membership.
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