McDonald's’s earns a 1.6-star rating from 2922 reviews, showing that the majority of fast-food enthusiasts are dissatisfied with dining experience.
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stealing from customers
I made a complaint recently because they were raping me and Dan Frazier VP of Operations sent me a couple of coupons... when I tried to use it... they raped me again. They would not tell me the name of the supervisor... perhaps it's Lucy but said they protect their own and would not let me win. The McDonald's is located in Kenmore Square Boston, MA. They are very rude and always laugh at me. I've tried being nice but they consistently rape me out of one to three items. What can I do to help them help the customer?
They don't give you the right orders ... check your food before you leave. This has been consistent.
employee behavior
Employees acting very immature, cursing, manager included being loud. Employees smoking right outside driveup window, leaning on open window.this place was good a couple weeks ago. I don't know what happened!
Read full review of McDonald's and 1 commenttreated bad and poor service
(7/8/08)i went to this mcdonalds that i go to all the time by my house but i never been treated like I've been treated tonight!!! For starters the guy that was taking my order through drive thru was going back and forth with me on the order like he couldn't hear, but we i got up to the window he was hugging on a girl that didn't even have a uniform on... i...
Read full review of McDonald's and 1 commentwrong order and undercooked food
I went to this mcdonalds on 07/02/2008 for a simple order at 10pm approx. at night. I ordered a grilled chicken sandwich, 6 pieces nuggets, and a Angus Bacon Cheeseburger. There was only 1 car in front of me and no one behind me the entire time I was there. It took over 10 mins to get my food.. I watched this young latin kid that was getting flirted with by...
Read full review of McDonald's and 2 commentspoor food quality and service
This Macdonald's is not following franchise food quality or service. The service is very poor and they are not representing the Macdonald's food standards. The fries are never fresh no matter what time of day or nite the hamburgers are not prepared to Macdonald's franchise standards. It really gives a bad impression if you have never eaten at Macdonald's and you eat at this Location makes you not want to eat Macdonald's.
I will never buy another meal or anything at this location. If ever I'm in the mood for Macdonald's, I will drive extra 15min to another Location. Not all Macdonald's in Gatineau Quebec poorly represent the franchise.
I was totally disgusted!
I once ordered an Egg McMuffin from a McDonalds in my area. Usually i don't do this but since i was in a rush i had to get something quick.
I saw that on the rapper, the eggs used in McMuffins were "fresh Canada grade a eggs"
I didn't believe this until i took ONE bite of the sandwich.
Inside the egg were pieces of the egg shell. It wasn't just in that one bite, i took the whole egg apart and found pieces of the egg shell all over! I was so mad. Not only was the sandwich small, i had paid over 4 bucks to find egg shell in it.
I guess i can say that they do at least use real eggs.
i just went up to mcdonalds in shepherdsville on 44 an ii had a hair in both of my mcchickens and the fries i got was cold
bullyand sexual harassment
To whom it may concern, my complain is the store manager of ewood mcdonald is known for sexual harassment to some of is crew member andbully is juniors staffs and the owner does not care what is going on, what is happening in that store.exaple of when condom was found under the frystation during cleaning by the former store manager(yasser) nothing was investigate and they no who is having sex after the junior workers has gone home.my question is, does mcdonaldsresturant allow sex in the office or in the resturant premisess with the staff just for promotion.the name of the managers making love at work are shoaib khalifa and challote dolye everyone working in that brach no what is going on between this two and is affectingthe employees they bully the junionr staffs some of the staff has be sacked by shoaib khalifa some resign and some have to get tranfer to getout of their way .something should be done pls shoaib is a prejudices .
flies and filth
There were so many flies you couldn't eat without swatting them away from your food, there was a roach bug crawling on the floor. The entire dining area was so filthy. This establishment needs to be reported to clean up there act. There is no excuse for a food place to be in this condition. I was in this business on 6-21-08 about 1:30-2:00 pm.
Read full review of McDonald's and 1 commentterrible quality food
There are only a few healthy salads and a yogurt parfait on the menu that is low fat enough for me to eat at McDonalds. But, because of poor management, the 3 McDonald stores here in Fairbanks never have the yogurt parfait when I'm there (6:45 am or noon), and there either out of salads or have only 1 type to choose from. And, then they don't know which dressings are low-fat. The last person that waited on me actually told that all their dressings were lowfat, which was a terrible lie.
It's aggravating to stand in line just to find out that they're out of everything that's healthy. It would seem that they should be making more of the healthy items if they're always running out.
why the [censor] are you going to mcdonalds and expecting to eat something healthy? that's like an oxymoron
Bad customer service
Hi i am writing about the service i had at Mcdonalds Coffs Harbour South this afternoon. I had ordered 1 happy meal with 6 nuggets, 1 medium quarter pounder meal and 1 large cheeseburger meal with a extra cheeseburger we then got to the next counter an ordered another extra cheeseburger. We then left the drive through and realised that we did not recieve...
Read full review of McDonald's and 64 commentsyorkie dog allowed
Had breakfast at McDonalds in Bella Vista Ar. ..two breakfast sandwiches/two drinks. 8 customers received various orders...all but one ordered had after us. They had somehow lost our order...a little aggravating, but mistakes happen. While waiting, I was FLOORED to see a woman walk in CARRYING a Yorky dog. I couldn't believe my eyes when the MANAGER stood there and took the order, long haired dog over serving counter.Then the customer went to fill her drink with, again the long haired dog over the drink area. When I let the manager know the dog should not be in there, the managers response was ...yeah the woman should not have brought the dog in. I told the manager, " You should not have served her !"Needless to say, going forward, My family, I, nor friends I've told will go there .
Еeam member licking her gloves
I was ordering my meals and the girl at the back that was cooking the burgers put her mouth on her gloves and licked them.
She was playing around with another worker and when she was told by another higher up worker to change her gloves cos she licked hers, she made offensive remarks towards the worker and myself. She said i was a liar and she started to tell other workers that i said that she licked her gloves, and talking really loud so everyone in the restaurant could hear what i complained about, then when she was making the last of my burgers she was laughing about something she done to my food, like spat in my burgers or put hair or something like that.
This was very very unacceptable, rude, immature, and offensive of the girl to do this, for my friend, daughter and myself to go through just for 3 happy meals.
bulls#!t she didnt lick her gloves, i was there on that day, myself and many others saw that she didnt.
arguement with employee
On 3/31/2008 at approximately 1030 AM, I went to the MacDonald's Restaurant on 72nd St and Third Avenue. I had the misfortune of encountering the rudest person I have ever met. The young man who would not give his name up, was hispanic. The manager would not give his name to me and hid him in the back of the store. She would not give me a phone where I...
Read full review of McDonald'sdead bird in the coke
I went to the drive through at my local Mcdonalds - 3021 S. Val Vista, Gilbert, AZ 85296 and ordered a diet coke with ice. I drank the whole coke and when I opened the cup to dump the ice, there was a tiny baby bird inside. I complained to McDonalds headquarters and they did absolutely nothing. I didn't even receive a letter of apology. I will never go to McDonalds again, especially this disgusting one in Gilbert, AZ. I spoke to several people at the McDonalds headquarters and they were all shocked. I even received a case number - But that is it! How can it be that I do not even get an apology? Just goes to show you that these big corporations don't really care about the consumer.
The complaint has been investigated and resolved to the customer’s satisfaction.
so called fresh food
I am so sick and tired of McDonalds adds and the posters they have on the wall how there food looks so fresh and that they sell quality food to our children.this particular day in question and many other times i have ordered food from maccas the chips are 9 times out of 10 cold..Now who the hell likes cold chips.And the burgers i have gotten in the past..they have been so cold sometimes that the cheese has not melted at all and the buns taste stale.I have gotten into habit say if i order a McChicken meal to cook the paty fresh up and cook a batch of fresh chips..We should not have to.God if im going to eat food we know i not exactly good for us it should at least be fresh and taste good.other wise what is the point.And the way they make them.I have received many burgers where the patty is almost of the bun and the salad and sauce is all through the container and not on the bun.Now i know it will not look exactly like the picture but they could at least make the effort to make it properly..so it looks like a burger..there has been a few times where i have made thwm remake it and i get a huff and a puff about it.What is the problem.Im paying for food that is suppose to be good quality and when i look at it should look like what it is suppose to be.Now many people will say so don't go back there.But i like McDonalds and if you get it the way it should be it tastes great.Any one else have these problems..
Your complaint is full of contradictions and pettiness. Enough said.
hair in sandwich!
On May 14 /08 I ordered lunch to find a hair in my crispy chicken classic combo. Took it back and was given another one with no sorry or even them suggesting maybe to reimburse some of my money back. Needless to say I could only eat not even half of my lunch because i had lost my appetite do to the hair. The place wasn't very clean and nobody cooking had hair nets under there hats even with long hair. The workers were also very loud on personal conversations that the place could here " that somebody threw out chocolate chunks for somebody else's found. She went on and on. I have eaten there many times before, this was a very unpleasant day.
cannot get my order right/bad customer service
For the past 3 or 4 times that I have ordered at this Mcdonald's branch (this is the branch in University and Pioneer Parkway), it has been horrible. They always give me the wrong order. We always order a large Big Mac value meal (no pickles and onions), and a large Chicken Selects (5 piece). They always either give me either a big mac WITH PICKLES AND...
Read full review of McDonald'sghetto!
This McDonalds which is located right by the entrance to the jackie robinsn parkway is a joke, everytime you go through the drive thru they will use every excuse not to serve you such as "theres no soda today" "no burgers today" "drive thru is closed" "cash only" and my favorite "no dollar menu items in stock today" the young women working there are very rude and nasty and i wish mcdonalds would revamp that whole place.
Read full review of McDonald's and 1 commentclosing early!
On april 11, 2008 my husband & i went to the drive thru at this location. As we pulled into the parking lot we saw all the employees, including the manager, standing outside the doors. We proceeded to pull up to the drive thru and place our order.no one was at the intercom to receive the order, so we drove on around to the window that takes the money, as we were just going to place our order there, and we were met by the manager and we were then told that the store was closed due to there being storm and tornado warnings out for the community and they would try to reopen when the warnings were over. My husband and i thought this did not sound right as we have been going to mcdonalds for a very long time and have never encountered this situation before. It was raining out but no tornados were spotted in our general vicinity. There is a mcdonalds on the other side of our city and it did not close down.we are very upset and don't know if we will return to eat there again.if the storms were that bad, why were ALL employees standing outside when we arrived? I doubt that we are the only people that found this strange and are deciding now on weather to return to do business there again.
Go to hell, Bigsmellyman
service cleanleness
I and my Family have been fans of Mcdonalds since they opened in Australia. and travelling around the country I have only been inclined to complain at two outlets, The Charlestown outlet is the one we have used most as it is neer our home and the service there has always been beyond reproach. untill recently. the place seems to be under new manergment and...
Read full review of McDonald'suncooked chicken sandwich
my sandwich was incorrect, so i asked for another...when i bit into the sandwich it tasted a little funny to me. so i looked at the meat and saw the chicken was pink, then as i opened it alittle more i saw that the entire middle of it was raw!! so, needless to say i ate raw chicken and my stomach is upset and feeling worse by the moment.
Read full review of McDonald's and 1 commentMcDonald's Reviews 0
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About McDonald's
With over 38,000 locations in more than 100 countries, McDonald's serves millions of customers every day. The company's menu features a wide variety of items, including burgers, chicken sandwiches, salads, breakfast items, and desserts. In addition to its traditional menu, McDonald's also offers seasonal and limited-time items, such as the McRib sandwich and the Shamrock Shake.
McDonald's is committed to providing high-quality food and excellent customer service. The company uses only the freshest ingredients and has strict standards for food safety and quality. McDonald's also offers a range of options for customers with dietary restrictions, including vegetarian and gluten-free options.
In addition to its food, McDonald's is also known for its innovative marketing campaigns and iconic branding. The company's famous "I'm Lovin' It" slogan and jingle have become synonymous with the brand, and its advertising campaigns have won numerous awards and accolades.
McDonald's is also committed to giving back to the communities it serves. The company has a long history of supporting local charities and organizations, and has donated millions of dollars to causes such as education, health, and environmental sustainability.
Overall, McDonald's is a beloved and iconic brand that has become a staple of the fast-food industry. With its commitment to quality, innovation, and community, McDonald's is sure to remain a favorite among customers for years to come.
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McDonald's emailsmcdonalds.customercare@us.mcd.com100%Confidence score: 100%Support
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McDonald's address110 N Carpenter St., Chicago, Illinois, 60607, United States
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Something along the lines of "you antagonistic SOB" right before you stick one on him in front of witnesses goes largely in your favor.
Say to the one doing the laughing "how'd you like a smack in the gob?" that usually does it, they soon realize its not as funny as they think especially if you threaten to smack one in the kisser. If he leans over the counter going "do it i'll call the cops" go ahead and break his nose "aggravated assault" you'll be let off with a warning!