Mediacom Business’s earns a 4.5-star rating from 2 reviews, showing that the majority of business clients are exceptionally satisfied with service and support.
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Reliable internet service for my small business
As a small business owner, having a dependable internet connection is crucial. I chose Mediacom's Business Internet and it's been a solid choice. The installation process was straightforward and the technician was professional. I've experienced minimal downtime, and when I did have a question, customer service was helpful and responsive. Speeds are consistent, which is essential for my daily operations. It's not the cheapest option out there, but the reliability makes it worth the cost for my business needs.
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Pros
- High-speed broadband options
- Scalable solutions for growth
- 24/7 customer support service
- Customizable business packages
- Extensive fiber-optic network
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Cons
- Limited geographic coverage
- Contractual terms may be restrictive
- Customer service complaints
- Potential for service outages
Mediacom Business Complaints 0
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Is Mediacom Business Legit?
Mediacom Business earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Mediacom Business. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Mediacom Business has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Mediacom Business has claimed the domain name for mediacombusiness.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
About Mediacom Business
I'm sorry, but I cannot access external content from the URL you provided. However, I can help you with how to file a complaint against a business like Mediacom Business. Here's a general guide on how to proceed:
1. Contact Mediacom Business Directly:
- Start by reaching out to Mediacom Business customer service. You can find their contact information on their official website or your service agreement. Explain your issue clearly and provide any relevant account information.
2. Document Your Complaint:
- Keep a record of all communications with the company, including emails, phone calls, and any responses you receive. Note the dates, times, and the names of any representatives you speak with.
3. Escalate Within the Company:
- If your issue is not resolved to your satisfaction, ask to escalate the matter to a higher level of management within Mediacom Business.
4. File a Complaint Online:
- If direct communication doesn't resolve the issue, you can file a complaint on online platforms such as the Better Business Bureau (BBB), Consumer Affairs, or Complaints Board. Provide a detailed account of your issue, how you've attempted to resolve it, and what outcome you're seeking.
5. Contact Regulatory Agencies:
- For unresolved issues, especially those related to service or billing, you can contact regulatory agencies such as the Federal Communications Commission (FCC) or your state's public utility commission.
6. Seek Legal Advice:
- If the issue involves a significant amount of money or a serious breach of contract, you may want to seek legal advice to understand your rights and options.
7. Use Social Media:
- Sometimes posting a concise and factual complaint on social media platforms where the company is active can prompt a quicker response. Make sure to tag the company's official account.
8. Consider Alternative Dispute Resolution:
- Look into mediation or arbitration as an alternative to legal action, which can be costly and time-consuming.
Remember to remain calm and professional in all your communications, as this will often yield better results.
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Mediacom Business Contacts
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Mediacom Business phone numbers+1 (877) 318-9302+1 (877) 318-9302Click up if you have successfully reached Mediacom Business by calling +1 (877) 318-9302 phone number 0 0 users reported that they have successfully reached Mediacom Business by calling +1 (877) 318-9302 phone number Click down if you have unsuccessfully reached Mediacom Business by calling +1 (877) 318-9302 phone number 0 0 users reported that they have UNsuccessfully reached Mediacom Business by calling +1 (877) 318-9302 phone number
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Mediacom Business emailsinfo@mediacomcc.com100%Confidence score: 100%
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Mediacom Business address1 Mediacom Way, New York, New York, United States
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Mediacom Business social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 24, 2024
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