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CB General Health Review of Medical Transport of Alabama
Medical Transport of Alabama

Medical Transport of Alabama review: Shuttle service

S
Author of the review
12:55 pm EDT
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They showed up to my house 40 minutes early, then demanded I be in a shuttle in 10 minutes or be left. My mother is in hospice with terminal cancer trying to get to yet another radiation treatment, the driver who was 40 minutes early was very rude about it" saying he is allowed to show up 30 minutes early. Well he is not allowed to show up 40 minutes early then, dispatch took the driver's side. Claiming they do not have to wait more than 10 minutes. He left at 11:20am

He showed up at 11:11 he claims, but my call history shows him calling at 11:13.

We are now having to pay for an Uber ride, that round trip is costing us $90 out of pocket, so we are forced to choose her treatment over necessities.

Desired outcome: be reimbursed for the 90$ uber ride and apologize to my mother for how whe was treated.

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