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Mega Furniture Complaints 3

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1:50 pm EDT

Mega Furniture Tempurpedic bed

Thursday September 29,2022 financed on a bed . The same night I had got a call I lost a family member. I called Friday not even 24hrs and they say I can’t cancel. Well one I didn’t get to read because the lady was clicking stuff and say just sign . Neither here or there how can I not get a refund and be responsible of a product if I will not be in tx? Spoke with the lady that did the app Anna or onna whatever her name is . She is rude and said it’s nothing that can be done . I continued to explain and she said well it’s nothing I can do. Asked for a manager and no one came . Anna the one that did the app also was telling me basically find someone to get the bed . How they handle things when it comes to crisis are really insane . You can’t control a death or anything. Very disappointed in the service.

Desired outcome: Id like a full refund and not be responsible of anything.

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1:06 pm EDT

Mega Furniture Tempur-pedic bed and adjustable frame

First of all the lady that was doing the application was rude as hell the manager as rude as hell. I had a death in my family, so I canceled the bed the next day because I’m no longer going to be in Texas and they refused to give me my money back like that’s ridiculous. I don’t get it. How can I pay for a bad day I’m not even gonna get. This happened in the Killeen location.

Desired outcome: There was no outcome I want my refund

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10:59 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

If I could give a zero or even negative stars I would. Their furniture is not what they show. We ordered an entertainment center. Did not get what we "custom" ordered. They went to a cheap store or used store and got something different. We know this because the TAGS were still on it! Delivered it to us and when we complained they said no refund we will...

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Is Mega Furniture Legit?

Mega Furniture earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Mega Furniture to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Mega Furniture is known for their high standards and safety. If you're thinking about dealing with Mega Furniture, it's wise to check how they handle complaints.

We found clear and detailed contact information for Mega Furniture. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Megafurnitureusa.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Several positive reviews for Mega Furniture have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

However ComplaintsBoard has detected that:

  • The website belonging to Mega Furniture has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

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Overview of Mega Furniture complaint handling

Mega Furniture reviews first appeared on Complaints Board on Jun 27, 2019. The latest review Tempurpedic bed was posted on Oct 3, 2022. Mega Furniture has an average consumer rating of 1 stars from 3 reviews. Mega Furniture has resolved 0 complaints.
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  1. Mega Furniture Contacts

  2. Mega Furniture phone numbers
    +1 (877) 247-6342
    +1 (877) 247-6342
    Click up if you have successfully reached Mega Furniture by calling +1 (877) 247-6342 phone number 0 0 users reported that they have successfully reached Mega Furniture by calling +1 (877) 247-6342 phone number Click down if you have unsuccessfully reached Mega Furniture by calling +1 (877) 247-6342 phone number 0 0 users reported that they have UNsuccessfully reached Mega Furniture by calling +1 (877) 247-6342 phone number
    +1 (602) 777-3930
    +1 (602) 777-3930
    Click up if you have successfully reached Mega Furniture by calling +1 (602) 777-3930 phone number 0 0 users reported that they have successfully reached Mega Furniture by calling +1 (602) 777-3930 phone number Click down if you have unsuccessfully reached Mega Furniture by calling +1 (602) 777-3930 phone number 0 0 users reported that they have UNsuccessfully reached Mega Furniture by calling +1 (602) 777-3930 phone number
  3. Mega Furniture emails
  4. Mega Furniture address
    12338 Gulf Fwy, Houston, Texas, 77034, United States
  5. Mega Furniture social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024

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